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Business english competency based model for a liquid modernity mercedes viola

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BESIG Annual Conference in Stuttgart, Germany - 2012
17
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Page 1: Business english competency based model for a liquid modernity  mercedes viola
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WHY

Value Proposal to Talent

Knowledge, skills & attitudes defined

How organizations

succeed

HOW Levels of attainment

Expected behaviour and how to evaluate

Clear description

of the competences

Activities: training, experiences

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CONTENT OF PRESENTATION

Adequacy and persuasiveness of presentation relative to topics covered.

ORGANIZATION OF PRESENTATION

Orderliness and smoothness of flow

STYLE

Engagement

Eye Contact with Audience

Elocution

Flexibility: the ability to adapt appropriately to different socio-cultural contexts and language levels

MECHANICS

Poise

Body language

Use and Quality of Visual Aids

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DOMAIN CONTEXT TASKS ACTIVITIES TEXTS

Occupational

Organization: Multinational corporation

Deliver a presentation Sustain Monologue

Location: Office Present facts and information Spoken production

Powerpoint presentation

Persons: Managers Answer questions Spoken interaction Formal discussion

LEVEL B2

CAN DO

Give clear, detailed descriptions and presentations on a wide range of subjects related to his/her field of interest. Develop a clear argument, expanding and supporting his/her points of

view at some length with subsidiary points and relevant examples. CRITERIA

APPROPRIATENES Can express himself / herself appropriately in situations and avoid crass

errors of formulation.

COHERENCE Can use a variety of linking words efficiently to mark clearly the relationships between ideas.

FLUENCY

Can produce stretches of language with a fairly even tempo; although he/she can be hesitant as he/she searches for patterns and expressions,

there are few noticeably long pauses.

RANGE

Has a sufficient range of language to be able to give clear descriptions,

express viewpoints and develop arguments without much conspicuous searching for words, using some complex sentence forms to do so.

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COMPETENCES

STRATEGIC

Intervene appropriately, using a variety of expressions to do so.

Follow up what people say, relating contribution to those of others.

Overcome gaps in vocabulary with paraphrases and alternative

expressions.

Monitor speech to correct slips and mistakes.

PRAGMATIC

Functional

Expressing abstract ideas

Giving precise information

Speculating

Developing an argument

Justification

Discourse

Formal Speech Markers

Complex sentences

Addition, sequence and contrast

(although; in spite of; despite; on the

one hand…)

Summarising

LINGUISTIC

Grammatical

Modals of deduction in the past

All passive forms

All conditionals

Collocation of intensifiers

Wide range of (complex) NPs

Lexical Work-related collocations

Extended phrasal verbs Phonological Intonation patterns

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