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Business Growth

and theOutsourcing

LifestyleHow to Work Less, Make More Moneyand Be Envied on the Golf Course!

By Chris C. Ducker

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TableofContents____________________________________________________________________Introduction 4

__________________________Chapter 1 : What is Outsourcing and How Does it Work? 6

__________________________________________Chapter 2 : The Benefits of Outsourcing 9

___________________Chapter 3 : What you should look for in an Outsourcing Partner 12

_______________Chapter 4 : The Philippines: A World Class Outsourcing Destination 14

___________Chapter 5 : Top Ten Ways to Identify a Professional Outsourcing Partner 17

____________________Chapter 6 : How to Get Started on your Outsourcing Lifestyle 20

____________________________________________________Suggested Further Reading 23

______________________________________________________________About the Author 24

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Introduction

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Chapter1:WhatisOutsourcingandHowDoesitWork?

Outsourcingistheprocessofhiring

anotherindividualorcompany,eitherdomesticallyor

internationally,tohandlebusiness

activitiesforyou.

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Outsourcingisacost-effectivewayto

startbuildingfoundationsinothercountries.

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Inbound Customer Service

Outbound Telemarketing

Web Design & Development

Back Office / Admin SupportVirtual Assistant Services

Marketing & Sales Support

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Chapter2:TheBenefitsofOutsourcing

Outsourcingissuperlativeinviewofthefactthatitallowsyoutoconcentratefurtheronthecorefunctionsofyour

business.

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Whenyououtsource,youcansaveontime,effort,infrastructureandmanpower.

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Strategicoutsourcingwillputyourbusinessonthecutting-edgeamong

yourpeers.

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Chapter3:WhatyoushouldlookforinanOutsourcingPartner

Youroutsourcingpartnershouldbeonethatexecutesqualitywith

flexibility.

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Chapter4:ThePhilippines:AWorldClassOutsourcingDestination

TheskillsandthepersonalitiesoftheFilipinoworkersaresaidtobethemost

closely-alignedtothatofAmericans.

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Withoutadoubt,thePhilippinesisthefastestgrowingcountryinthe

outsourcingindustry.

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Chapter5:TopTenWaystoIdentifyaProfessionalOutsourcingPartner1. Results Driven

2. Partnership

3. Innovative

4. Flexibility

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5. Modifiable Management

6. Benchmarking

7. Resourceful

8. Employee Development

9. Continuous Improvement on Quality

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10. Proven Record

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Chapter6:HowtoGetStartedonyourOutsourcingLifestyle

Virtual Assistant Support

Superior Internet and Computer Skills

Online Research Tasks

Itdoesnttakearocketscientistto

workoutthatworkingless,whilstmakingmoremoney

isagoodthing.

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MS Office proficiency; creating PowerPoint Presentations

Email Support and Inbox Filtering

Billing and Invoicing

Blog and Website Content Management

Appointment Scheduling

Calendar Management

Travel and Hotel Itineraries

Inbound Customer Support Services

Phone and Online Customer Support

Inbound SalesEmail and Chat Support

Customer Support Services

Technical Support Services

Maximizing Customer Satisfaction

Financial Support Services

Lead to Sales Conversion

Outbound Telemarketing

Product Sales / Up Sell / Cross Sell Campaigns

Customer Support

Order Fulfillment

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Product Promotion

Lead Generation

Appointment Setting

Database Cleansing

Market Intelligence

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SuggestedFurtherReadingwww.live2sellgroup.com

www.outsourcinglifestyle.com

http://www.outsourcinglifestyle.com/http://www.outsourcinglifestyle.com/http://www.live2sellgroup.com/http://www.live2sellgroup.com/

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AbouttheAuthor

@chrisducker

http://www.twitter.com/chrisduckerhttp://www.twitter.com/chrisducker