INTERNAL

Ethnicraft is ready for the future with the SAP FastStart SolutionStefan Dusart, COO EthnicraftIvan De Broyer, Project Manager Ethnicraft ProjectNovember 2011

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EthnicraftEmorational Wooden Furniture

Com

pany

intro

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Ethnicraft

Start : 1995 – Benoit Loos & Philippe Delaisse

Industry : Wholesale Industry – Wooden Furniture

From selling “decorative accessories” to a company designing, producing and distributing “Emorational Wooden Furniture” – contemporary & timeless designs in solid teak, oak & walnut

Today : 4 Production plants: Indonesia (2), Vietnam and Serbia 5 Offices: Belgium, France, Singapore, Indonesia and Hong Kong Warehousing: 20.000m² in Europe Turnover:

– 20-25 million: Ethnicraft NV & Ethnicraft Azur

– 20-25 million: Ethnicraft Asia

People: +/- 70 in Europe

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EthnicraftEmorational Wooden Furniture

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Challenges …

“We had reached the limits of our previous ERP application”

Lack of functionality to support current and future business requirements

Lack of integration between various applications we were using

Lack of end-to-end visibility on our supply chain

Lack of reporting overview a growing company needs to take good decisions

Lack of integration between our different international branches / facilities

Lack of technology to follow new business trends

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Requirements …

“The new solution had to meet current and future business requirements”

Integration of all processes, across all facilities

End-to-end visibility over the supply chain

A solution that supports globalization and new mobility trends

Scalable tool to support our future growth

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Solution Strategy

“Climbing the Maturity Curve…”

Start with what is needed now

Adapt and scale the solution as the needs change

Build on highly scalable and proven technology

Connecting headquarters, subsidiaries and business partners

Creating a simplified work environment

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Solution Overview

SAP Business All-in-One with ERP: streamlines your business, linking your orders, stock and production

processes with your invoices and cash-in. CRM: improves your customer service level and tunes your marketing and sales

processes. BI (Business Intelligence): provides deep insight into your business data, allowing better

decision making.

Best practices based on experiences in our industry adapt our processes to these standards, and

not vice versa

Fast-Start implementation approach “Get the people ready instead of getting the solution ready”. Accelerators to shorten implementation time and reduce TCO: Live in 4 months

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Solution Functional Details

Key processes and functionality @ Ethnicraft

Enterprise Resource Planning (ERP) Forecasting and Stock Replenishment Planning Sales Order Management with online stock availability check Integrated Warehouse Management System Integrated Financial and Analytical Accounting

Customer Relationship Management (CRM) Customer Complaint Handling

Business Warehouse (BW) Sales and Stock Reporting Profitability & Margin Analysis Customer Complaint Analysis

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Solution Technical Details

Mobile WorkflowAnalytics Adobe Microsoft Office

Portal

SAP NetWeaver

Business Processes

SAP software

Non-SAPsoftware

Consolidate heterogeneous systems, applications and data

Platform in place to be ready for globalization and new mobility trends

Open Technology Platform

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Demo…

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Business Value of the Solution for Ethnicraft …

• Streamlined processes with seamless integration between finance, logistics, sales & after sales

• Better reporting : increased visibility on business performance - margins results & KPIs

• Warehouse optimization cut costs and improve working capital

• Better forecasting : less out-of-stock and less stock surpluses

• All your business processes in one central integrated system that can be accessed from anywhere in the world.

Great foundation for future growth !

Additional Information

More details can be found on www.faststartmetexpertum.net or www.expertum.net 

Reference case Ethnicraft Kanaal Z Interview (Expertum & Ethnicraft) “Configurator” – Simulation tool for the scope & budget of your business solution

SAP ERP Configurator

Thank You!

Contact information:

Stefan DusartCOO, Ethnicraft+32 3 443 01 00www.ethnicraft.com

Ivan De BroyerBusiness Unit Manager SME, Expertum+32 477 61 79 96www.expertum.net