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BUSINESS MODELS FOR PSI RE-USE
Hype, Hope or the Next Big Thing?
www.ismb.it
Enrico Ferro - Michele Osella
Business Model & Policy Innovation Unit
2 Technology Intelligence for Government, Business and Society
Study financed by
Join the debate via Social Media!
#psi4profit
3 Technology Intelligence for Government, Business and Society
“Venture capitalists and entrepreneurs should not
underestimate the value of government data. […]
As governments democratize data, there is a potential
for hundreds of startups and the birth of billion dollar
businesses based on this data.”
Vivek Kundra
Former U.S. Chief Information Officer
Foreword
4 Technology Intelligence for Government, Business and Society
However:
• The role of public agencies in creating, elaborating,
consuming and releasing information is often not
completely understood.
• PSI is recognized as a major, but so far under-exploited
asset, which could and should be a fundamental building
block of the “new economy” in the Information Society.
Public bodies are by far the largest producers
of information in Europe and not only.
“Commercial exploitation of Europe's public sector information” – Pira International for the European Commission (2000)
The Scenario
5 Technology Intelligence for Government, Business and Society
Paucity of
studies on
«downstream
information»
Focus on
«how much»
in lieu of «how»
Prominent Gaps in the Literature
6 Technology Intelligence for Government, Business and Society
Different Perspectives on the PSI Realm
7 Technology Intelligence for Government, Business and Society
Open Government Data
Data produced or commissioned by government
or government controlled entities which can be freely
used, reused and redistributed by anyone.
Public Sector Information
Information generated, created, collected, processed,
preserved, maintained, disseminated, or funded by or for the Government or public
institution.
Source: Open Knowledge Foundation
[opendefinition.org]
Source: OECD
[Recommendation C(2008)36]
Open Data
“Works” which are “open” in terms of: access,
redistribution, reuse, absence of technological restriction,
attribution, integrity, no discrimination, license.
Source: Open Knowledge Foundation
[opendefinition.org]
Open DataOpen
Government Data
Public Sector Information
Our perspective: all the broad spectrum of PSI
Boundaries of Public Sector Information
8 Technology Intelligence for Government, Business and Society
1. Are there profit-oriented
organizations capable of
generating revenues from
information produced by the
public sector?
2. What are the value creation
mechanisms present in this
sector? How is value created
and appropriated?
3. In light of non-rivalry and non-
excludability characterizing PSI
- when released as Open Data -
which are the key factors
playing a pivotal role in the
pursuit of sustainable
competitive advantages?
Research Questions
9 Technology Intelligence for Government, Business and Society
Adopted research approach: qualitative research
Predominant research method: case study
Type of case study: exploratory
Unit of analysis: single company
Case design: multiple case design
Distribution of units of analysis: holistic
Methodological Overview
10 Technology Intelligence for Government, Business and Society
Long list of enterprises re-using PSI or enabling the re-use
(mainly in the EU landscape) obtained through an extensive market research
~ 139 items
13 enterprises under the lens
Criteria for the theoretical
sampling
• Geographical location
(Italy, Europe, Rest of the World)
• Position in the value chain
(Re-Users, Enablers)
Mixed sampling approach
• Empirical sampling
(spontaneous collection of
exceptional cases “in the
limelight”)
• Theoretical sampling
(“structured” collection of
cases in light of the
prearranged research
purposes)
Sampling Overview
11 Technology Intelligence for Government, Business and Society
Long list distribution
Sample distribution
Units of Analysis
12 Technology Intelligence for Government, Business and Society
PSI Raw Data
PSI Processed
Data
Public
resources
Enterprise-
specific
resources
PSI-based
Value
Proposition
PSI-based
Revenues
Resource-driven
design
The Framework
13 Technology Intelligence for Government, Business and Society
Types of Data
Elaboration
Role of PSI in the
Value Proposition
Price Mechanisms
Make money
from data
Create value
from data
Make sense
of data
The Framework (cont’d)
14 Technology Intelligence for Government, Business and Society
Data aggregation
Data geo-referencing
Data validation
Data mash-up
Visual analytics
Types of Data Elaboration
Data structuring and classificationFinal good itself
Key ingredient of a service
Marginal ingredient of a product
Marginal ingredient of a service
Role of PSI in the Value Proposition
Key ingredient of a product
À la carte
Royalties
Subscription fee
Premium
Feature limited
Size limited
Time limited
Freemium Free
Advertising powered
Cross subsidization
Zero marginal cost
Price Mechanisms
The Framework (cont’d)
15 Technology Intelligence for Government, Business and Society
• Changes in governmental
boundaries
• The multi-actor PSI-centric
value ecosystem
• Archetypal actors
• Archetypal business models
• Entry barriers and sources
of competitive advantage
• Upside-down price logic
• Dissimilar market structures
for different re-users
Main Findings
16 Technology Intelligence for Government, Business and Society
Back-end Front-end
Policy sphere
Data sphere
Operative sphere
Decision
making
Data
provision
Data
integration
Service
provisionSystem
integration
Private sector
enterprises
GOV 1.0
From “Monolithic” Government …
17 Technology Intelligence for Government, Business and Society
Back-end Front-end
Policy sphere
Data sphere
Operative sphere
Decision
making
Data
provision
Data
integration
Service
provisionSystem
integration
Private sector
enterprises
Private sector
enterprises
Spontaneous
civil initiatives
Private sector
enterprises
Spontaneous
civil initiatives
GOV 2.0
… To “Extended” Government
18 Technology Intelligence for Government, Business and Society
PSI
generation
and
dissemination
PSI retrieval,
storage,
categorization
and exposure
PSI
re-use
“Fit-for-purpose”
products and services
PSI
consumption
Raw data Refined data
Governmental
bodiesNon-profit enablers
Private sector
enablers
Core re-users
Service
advertisers
Advertising
factories
Business
end-users
Governmental
end-users
Consumers
Spontaneous civil
initiatives
Profit-oriented
actors
Non-profit
actors
Legend
The Multi-Actor Value Ecosystem
19 Technology Intelligence for Government, Business and Society
PSI as
«bread and butter» PSI as
«attraction tool»
On the
front line
Behind
the scene
Position in the value
creation process
Strategic vision of the PSI realm
From Archetypal Actors …
20 Technology Intelligence for Government, Business and Society
#1 Premium product / service
#2 Freemium product / service
#3 Open Source like
#4 Infrastructural razors & blades
#5 Demand-oriented platform
#6 Supply-oriented platform
#7 Free as branded advertising
#8 White-label development
… To Archetypal Business Models
21 Technology Intelligence for Government, Business and Society
#1 Premium Product / Service
22 Technology Intelligence for Government, Business and Society
Provision of
high-value
features based
on PSI
Mostly
business
clients (B2B)
Lump sums or
subscription
fees
Creativity,
technical
expertise, financial
resources
Long or
medium term,
standardized
or customized
Data retrieval
and structuring,
development of
the application
logic
Web,
traditional
channels
(rarely)
Software
development and
maintenance,
CRM
#1 Premium Product / Service
23 Technology Intelligence for Government, Business and Society
#2 Freemium Product / Service
24 Technology Intelligence for Government, Business and Society
Provision of PSI-
based features
according to the
“value for
money” principle
Mostly
consumers
(B2C)
Medium or
short term,
standardized
Data retrieval
and structuring,
development of
the application
logic
Web, mobile
apps
Charges for
additional data
or advanced
features
Software
development and
maintenance,
CRM
Creativity,
technical
expertise, financial
resources
#2 Freemium Product / Service
ISMB – Copyright 2012 25
#3 Open Source Like
26 Technology Intelligence for Government, Business and Society
Provision of
PSI-based
features in an
“open“ manner
Heterogeneous
customers (B2B,
B2G, B2C)
Long, medium
or short term,
standardized
or customized
Data retrieval
and structuring,
development of
the application
logic
Web
Payments for added-
value services and
for license variations
Software
development and
maintenance,
CRM
Creativity,
technical
expertise, financial
resources
#3 Open Source Like
27 Technology Intelligence for Government, Business and Society
#4 Infrastructural Razors & Blades
28 Technology Intelligence for Government, Business and Society
Facilitation in
access to PSI
resources
Developers,
scientists
Cloud
computing
platforms
On-demand
payments for
computing
power
Storage
resources,
computing
resources
Short term,
standardized
Data exposure
via APIs,
provision of
computing
capacity
Management
and evolution
of the IT estate
#4 Infrastructural Razors & Blades
29 Technology Intelligence for Government, Business and Society
#5 Demand-Oriented Platform
30 Technology Intelligence for Government, Business and Society
Facilitation in
access to PSI
resources
Developers
Payments for
advanced
features or
refined data
Long or
medium term,
standardized
Data structuring
and
classification,
data exposure
via APIs
Management of
the IT estate,
data
maintenance
Providers of
cloud
computing
services
“One stop
shopping” data
platforms
Storage
resources,
computing
resources
#5 Demand-Oriented Platform
31 Technology Intelligence for Government, Business and Society
#6 Supply-Oriented Platform
32 Technology Intelligence for Government, Business and Society
Facilitation in
management
and exposure
of PSI
resources
PSI holders
(charged side
of the market)
Two-sided data
management
platforms
"Parametric" payments
based on data storage,
bandwidth
requirements, API calls
Long term,
customized
Long, medium
or short term,
standardized
Data structuring
and classification,
data exposure via
APIs, data
exposure via GUI
Management and
evolution of the IT
estate, data
maintenance
Developers
(non-charged
side of the
market)
Facilitation in
access to PSI
resources
Storage
resources,
computing
resources
#6 Supply-Oriented Platform
33 Technology Intelligence for Government, Business and Society
#7 Free as Branded Advertising
34 Technology Intelligence for Government, Business and Society
Provision of
PSI-based
services of
general
usefulness
Wide audience
of customers
Web, mobile
apps
Revenue streams
coming from non-
PSI-based
business lines
Creativity,
technical
expertise
Short term,
standardized
Data retrieval,
development of
the application
logic, brand
promotion
Software
development,
marketing,
service evolution
Software
development
companies,
communication
agencies
#7 Free as Branded Advertising
35 Technology Intelligence for Government, Business and Society
#8 White-Label Development
36 Technology Intelligence for Government, Business and Society
Development
and delivery of
white-label
solutions
based on PSI
Companies
willing to use
PSI as
"attraction tool"
Lump sum or
recurring
payments for
crafted solutions
Creativity,
technical
expertise
Long or
medium term,
customized
Customer
negotiation, data
retrieval,
development of
the application
logic
Software
development,
CRM
#8 White-Label Development
37 Technology Intelligence for Government, Business and Society
Presence of already established internal resources which are usable without incurring incremental costs.
Cumulated experience (acquired also outside the PSI world) coupled by absorption capacity that enhances an effective use of knowledge acquired from external sources. Static perspective
Learning curve
Efficiency
Dynamic perspective
Sources of Competitive Advantage
Vision at a glance
38 Technology Intelligence for Government, Business and Society
Degree of PSI openness
Extent of barriers
to PSI re-use
Closed PSI OGD
Effort for accessing PSI
Effort for differentiating the value proposition
Grey area
Entry Barriers…
39 Technology Intelligence for Government, Business and Society
Low High
High
Low
Extent of price
barriers
Extent of technological barriers
… and Sources of Competitive Advantage
40 Technology Intelligence for Government, Business and Society
Pricing Paradigm: the “Old-Style”
Locus:
the “Closed by
Default” realm
41 Technology Intelligence for Government, Business and Society
Locus:
the “Open by
Default” realm
Pricing Paradigm: the “New-Style”
42 Technology Intelligence for Government, Business and Society
Impregnable strongholds Fluid markets
Prominent business driving force Data volumes Application logic
Key success factor Aggregation Creativity
Amount of PSI encompassed in
re-use operations
Slew of datasets Few chunks of data
Degree of data diversity Homogenous data Heterogeneous data
Main barriers to the re-use Price barriers Technological barriers (not
always present)
Market concentration High Low
Target customers Mainly B2B and B2G entities Chiefly B2C audience
Re-users’ profile Well-structured companies Mainly start-ups
Re-users’ business approach “Evergreen” businesses “Groundbreaking” businesses
Pricing mechanism Premium pricing model Free / freemium pricing model
Dissimilar Market Structures …
43 Technology Intelligence for Government, Business and Society
Market share
Mark
et
gro
wth
High Low
Hig
h
Lo
w
Question marks Stars
Cash cows Dogs
“Evergreen”
businesses
operating in
oligopolistic
regimes
“Ground-
breaking”
businesses
operating in
fluid
markets
Growth-Share Matrix (a.k.a. BCG Matrix)
… For Different Re-Users
44 Technology Intelligence for Government, Business and Society
PSI re-use for profit purposes is not a marginal phenomenon at a European level.
Two "ideal types" of market have been found out: fluid markets vs. oligopolistic markets.
Four main positions have emerged along the PSI value chain.
Eight archetypal business models have been depicted.
A paradigm shift in terms of pricing is appearing at the horizon.
Conclusions
45 Technology Intelligence for Government, Business and Society
Extended Gov.
PSI is a pivotal pillar in the reshaping of governmental boundaries, creating more room for spontaneous civil initiatives and private business endeavors.
Business opportunities
The opening up of public data (in legal, technical and pricing terms), despite reinforcing the nature of public good, is compatible with its use in profit-oriented activities.
Competition
The increasing degree of openness and accessibility shifts the sources of competitive advantage to functional aspects as well as to knowledge of vertical domains, strengthening the competition in PSI-related market arenas and weeding out rent seeking.
Why opening data?
Policy Guidelines
46 Technology Intelligence for Government, Business and Society
Scale
The presence of a minimum efficient scale (national or international) calls for coordination activities aimed at promoting local initiatives.
Most wanted
Information sources taking the lion’s share regard geography and cartography, companies and finance, law and legislation.
Italian scenario
In the Italian ecosystem, noteworthy opportunities may stem from the immense cultural heritage, which nowadays seems to represent a largely untapped potential.
How opening data?
Policy Guidelines (cont’d)
47 Technology Intelligence for Government, Business and Society
Clear and long-term legal framework
Distinction between ownership and
stewardship of data
Guarantees about data quality
Continuity in the update of data
Tackling major
roadblocks on
the way to PSI
re-use …
Enabling
factors
Policy Recommendations
48 Technology Intelligence for Government, Business and Society
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