Focus onBusiness & Operation Support Service p pp
for Telco Market
Business and Operation Support Services
Reply’s offer
Business and Operation Support Services
Reply enjoys Operations support services MVNO & BSPBusiness support services
Network Planning & Development Enabling framework for MVNOCRMa true
leadership in IT services for Telco & Media
Network ProvisioningNetwork Inventory ManagementNetwork Data ManagementVOIP solutionsNetwork convergence (e.g. Fixed, Mobile)Service convergence (e g DVB-H IPTV)
Supporting systems for service providersSOA & Integration ArchitectureBilling & RatingRevenue AssuranceFraud managementPaymentsPost/pre-paid convergenceplayers
Selected clients
Service convergence (e.g. DVB H, IPTV) Post/pre paid convergenceBusiness Intelligence
Key factsPMO & Consulting
BOSS convergence
More than 100 professionals working on Oracle platforms for CRM/Billing (Siebel and Portal)Strategic co-development partnership with Oracle in AIA program
y
AIA Center of ExcellenceMore than 700 people currently uniquely focused on Telco and MediaMore than 50 people entirely dedicated to adoption of new technologies (e.g. WiMax, IPTV, DVB-H)About 50 content providers integrated in mobile portal
2
Business Support Services
Reply’s offer
Business Support Services
Business support services
CRM
Customer centric
CRMSOA & Integration ArchitectureBilling & RatingRevenue AssuranceFraud managementPaymentsPost/pre paid convergence
E bli f k f MVNO
approachPost/pre-paid convergenceBusiness Intelligence
MVNO & BSP
Enabling framework for MVNOSupporting systems for service providers
Rating 3GKey Projects
History of technological competencies, project
Key Facts
Oracle’s Application Integration
Key Evolutions
Reply MVNO ToolBox
CommisioningBonus and auto-recheargeOrder management and orchestration
management practice and focused organization buildingExecution of challenging projects with regard to functional requirements complexity, architectural design load and performances
Architecture BSS enabling platform as a serviceConvergence
OSS-BSSWholesale end-to-end platformEnterprise Service BusPayment management system
design, load and performancesManagement of the software development life cycle for challenging projects, aimed to assure the better time-to-market
Fixed-Mobile-Content servicesPre/post-paid customers
D d M t P M t Offi S t IT St t
3
Demand Management, Program Management Office Support, IT Strategy
Oracle’s AIA partnership
Reply’s offer
Oracle s AIA partnershipApplication Integration
ArchitectureOracle Application Integration
Processes centric
approach
Pre-
pp gArchitecture provides the foundation for adaptability within a business processIt includes all of the required components to create cross application business process – including industry-specific end-to end business processes and prePre-
Integration
SOA
to-end business processes and pre-packaged integration. Guidelines are:
Industry best practiceSustainable IntegrationBest in class foundation
Reply participated to Order-to-Cash PIP developing and states the first European Center of Excellence
AIA Partner Strategy Oracle and Reply signed a global co-development agreement to to
1
SI Strategic Co-Development
Model
2
SI Led Development &
Validation Model
ISV Integration Development &
Validation Model
jointly build solutions using open standard Oracle Application
Integration Architecture (AIA) for business process integration across Oracle, third-party and
custom applications
AIA Partner Ecosystem
SI Implementation Engagement
Model
3
2
AIA for SAP -Special Partner
Model
4
5custom applications
4
Source: Oracle
Operations Support Services
Reply’s offer in Telco & Media
Operations Support Services
Operations support services
Service centric
approach
Operations support services
Network Planning & DevelopmentNetwork ProvisioningNetwork Inventory ManagementNetwork Data Managementapproach gVOIP solutionsNetwork convergence (e.g. Fixed, Mobile)Service convergence (e.g. DVB-H, IPTV)
Key Projects Key Facts Key Evolution
Performance ManagementTraffic Data Masking for Privacy purposesNetwork Discovery and Reconciliation
Key Projects
State of the art NNEML platform deliveredAdvanced and Open technologies applied to common Network Management principles
Key Facts
Virtualization of Switched and Packet NTWsProbes integration in multienvironment
Key Evolution
Quality data traffic correlation and reportingQoS managementNNEML
Etherogeneus networks managedVirtual network view
Discovery and reconciliation based on NNEML approach
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