12
BUSINESS PROFILE
BUSINESS PROFILE
2 Director: Tumi Rapesiwa - Phone: 011 616 0552 - Cell: 082 389 2306 - Fax: 086 593 0031
Email: [email protected] - www.ketelo.co.za - PO Box 3328 Bedfordview 2008
1. WHO IS KETELO GRC SERVICES?
Ketelo GRC Services is a Governance, Risk Management and Compliance enterprise specialising in the design and delivery of industry-leading operational and enterprise-wide risk management solutions and services. We provide services to businesses and institutions across public and private sectors, academic institutions and non-profit organizations. We partner with our clients at both corporate and business levels to align stakeholders, review and assess existing programs/ projects, design customised content, build/ offer tools, pilot and implement enhanced solutions for your business.
Established in 2007, Ketelo is a proudly South African 100% black female owned business with seasoned risk professionals, who have proven experience in designing, implementing, maintaining and delivering leading risk management solutions and services.
3 Director: Tumi Rapesiwa - Phone: 011 616 0552 - Cell: 082 389 2306 - Fax: 086 593 0031
Email: [email protected] - www.ketelo.co.za - PO Box 3328 Bedfordview 2008
2. SERVICE OFFERINGS
RISK ASSESSMENTS IMPLEMENTATION OF
R/M PROGRAMMES INCLUDING COMPLIANCE
PROGRAMMES
MONITORING & EVALUATION
EXERCISES TRAINING COURSES
OTHER SERVICES
Project Risk Assessments
Enterprise Wide Risk Assessments
Operational Risk Assessments
BCM Risk Assessment/ Business Impact Analysis
Environmental Social Impact Assessment based on Equator principles/ IFC Standards.
Project Risk Management Plans/ Programmes
Enterprise-Wide Risk Management Programmes
Operational Risk Management Programmes
Business Continuity Management Programmes
Rail Safety Programmes Occupational Health &
Safety Programmes Safety Plans based on the
Construction Regulations Compensation for
Occupational Injuries and Diseases Programmes.
Monitoring & Evaluation of CSR/I Projects
Monitoring & Evaluation of Risk Management Programmes
ISO Systems Gap & Internal Audits
Legal Compliance Audits & Inspections
Risk Control Audits
Workplace Risk Assessment Course(Similar to HIRA)
Hazard Awareness Course
General Health & Safety Training Course
General Mine Health & Safety Training Course
SHE Rep Course Incident/Accident
Investigation Course Course on Construction
Regulations Safety Plans
Workplace Risk Induction Course.
Implementation of the SHEQ Management Systems based on – ISO 9001; 14001 & OHSAS 18001
General Risk Management Consulting
Risk Reporting Due Diligence
Preparedness Service Level
Agreements
4 Director: Tumi Rapesiwa - Phone: 011 616 0552 - Cell: 082 389 2306 - Fax: 086 593 0031
Email: [email protected] - www.ketelo.co.za - PO Box 3328 Bedfordview 2008
Ketelo has a range of service offerings centered within the governance, risk management and compliance solutions. These services are structured and guided by best practice both locally and internationally. Key in that are approaches informed by the King III Report on Corporate Governance, ISO 31000 on Risk Management, the International Finance Corporation Standards and Guidelines, the Equator Principles, the United Nations Environmental Health and Safety Guidelines and others.
2.1. RISK ASSESSMENTS Ketelo understands that risk assessments form part of the important aspects of Corporate Governance, Compliance and Risk Management hence only expert facilitation of this process is employed. The following are different assessment products Ketelo offers:
Projects Risk Assessments Even projects with good planning and sufficient flow of resources do not automatically guarantee an achievement of desired outcomes or completion. Through a thorough risk assessment exercise, we are able to assist organisations in developing a solid risk-management plan prior to project commencement. Through this plan, organisations will be able to know the key risks and mitigation methods/ measures for the success of their project/s.
Enterprise Wide Risk Assessments (ERM) Ketelo assists organisations to address all potential risks and their root causes by identifying all the business functions, processes, and activities that created them and then develop strategies to minimize the potential exposure.
Operational Risk Assessments Our team conducts assessments to ascertain losses resulting from inadequate or failed processes, people, and systems or from external events. They may also include legal risks, which are those losses resulting from failure to comply with laws as well as prudent ethical standards and contractual obligations.
BCM Risk Assessments/ Business Impact Analysis Through a detailed assessment process, we assist organisations in identifying their critical tasks required to pursue their strategy and determine the minimum resources (personnel, systems, and facilities) required to resume those identified tasks.
Environmental Social Impact Assessments (ESIAs) based on Equator principles/ IFC Standards
We assist organisations in assessing the social and environmental impacts and risks of their large scale industrial development and infrastructure projects such as a mine, power station, airport etc. In doing so, we apply the Equator Principles (EPs) which are a set of standards used as financial industry benchmark to determine, assess and manage social and environmental risks in project financing. These standards are based on the International Finance Corporation (IFC) Performance Standards, and on the World Bank’s EHS guidelines.
5 Director: Tumi Rapesiwa - Phone: 011 616 0552 - Cell: 082 389 2306 - Fax: 086 593 0031
Email: [email protected] - www.ketelo.co.za - PO Box 3328 Bedfordview 2008
2.2. IMPLEMENTATION OF RISK MANAGEMENT PROGRAMME
Ketelo only applies best practice when deriving treatment strategies. Expert advice and well researched risk control measures and strategies are sought to assist organisations in treating, transferring, tolerating and/or terminate the risk. We assist in the implementation of the following programmes:
Project Risk Management Plans/ Programme
Enterprise-Wide Risk Management Programme
Operational Risk Programme
SHEQ Programmes based on ISO Standards and Systems
Business Continuity Management.
Rail Safety Programme
Occupational Health & Safety Programme
Safety Plans for Contractors doing civil, electrical, mechanical work etc.
Compensation for Occupational Injuries and Diseases Programme
2.3. MONITORING & EVALUATION/ REVIEWING OF PROGRAMMES Even programmes and projects with good planning & sufficient flow of resources do not guarantee an automatic achievement of desired outcomes. Constant assessment not only saves wastage of resources, but enables organizations to make judgment about the progress, impact, effectiveness and direction of the programme/project. Continual assessment of what has been implemented further enables the measurement of change.
It is therefore highly recommended that organisations establish a practices and processes to monitor (continual assessment of what has been implemented and/or rolled out) and evaluate (a periodic assessment of the effectiveness and impact) their programmes/ projects to ensure that they are still in line with the objectives of the projects/organisation and its strategy. Monitoring and Evaluation influence accountability which in turn stimulate and foster good governance practices in organisations and/or over projects they run and fund. Ketelo assists organisations with the following monitoring and evaluation/ reviewing services:
Monitoring and Evaluation of Programmes/ Projects. Internal audits.
- Legal Compliance Audits & Inspections - Risk Control Audits & Inspections - (ISO 14001; ISO 9001; OSHAS 18001)
6 Director: Tumi Rapesiwa - Phone: 011 616 0552 - Cell: 082 389 2306 - Fax: 086 593 0031
Email: [email protected] - www.ketelo.co.za - PO Box 3328 Bedfordview 2008
2.5. TRAINING Ketelo provides both tailor-made and general training courses which serve the needs and requirements of our clients. The following are courses offered: Workplace risk assessment Course(Similar to HIRA Course)
Hazard Awareness Course
General Health & Safety training Course
General Mine Health & Safety Training Course
SHE Rep Course
Incident/Accident Investigation Course
Safety Plans on Construction Regulations Course
Workplace Risk Induction Course (including Health & Safety)
2.6. OTHER SERVICES PROVIDED: Implementation of the QMS: We understand that as organizations grow, they also
develop a need to improve their operational effectiveness and customer satisfaction. We therefore assist with the implementation and maintenance of the Quality Management Systems: ISO 9001.
General Risk Management Consulting: We also work on a consultation basis to assist companies to develop and implement their governance, risk management and compliance framework and policies.
Risk Reporting: We understand how tricky it could be to decide on which areas of your risk management efforts should be part of the annual report. Through our consulting intervention, we assist you with the coordination and development of your annual risk reporting.
Due Diligence Preparedness: We understand that during expansions and/or acquisitions, other risk management processes within the organization may not be integrated to leave a sound impression when a due diligence of your business is being conducted. Ketelo will assist in coordinating such processes and will ensure that the required documentation is in place to prove your compliance to your prospective partner or investor.
Service Level Agreements: We understand that within an organization, business units, departments and/or projects may be dependable upon each other in terms of process input and output. We also understand that other processes from external stakeholders like suppliers’ processes and material input may be critical in yielding desired success for your organization. Ketelo is well positioned to assist in developing, implementing and monitoring both intra and inter stakeholders’ service level agreements on your behalf to ensure the attainment of your organization’s objectives and targets thus minimizing potential disruption and outages.
7 Director: Tumi Rapesiwa - Phone: 011 616 0552 - Cell: 082 389 2306 - Fax: 086 593 0031
Email: [email protected] - www.ketelo.co.za - PO Box 3328 Bedfordview 2008
3. WHY YOU SHOULD CHOOSE KETELO?
2.2. Ketelo Values Our values serve as a compass for our actions and describe how we do business and serve our
customers. They commit us to our vision of being the preferred strategic partner and supplier of
GRC services to every client that engages us. This we realize through our strives to establish and
maintain customer satisfaction and a reputation of excellence. A culture of excellence is instilled
in all our business processes and staff.
Ketelo Values
Competency
Expertise
Responsiveness
Empathy
Passion
Consistency
Benefits to Your Company
Accountability
Improved Corporate Governance
Ability to Focus On Your Core Business
Improved Operational Effectiveness & Efficiency
Proactive Management
Compliance with Relevant Legal/ Regulatory Requirements
Improved Organizational Learning
Best Practice
Improved Risk Profile of Your Company
Continuous Improvement
Protected Bottom-Line
Improved Incident Management & Loss Prevention
Efficient Employment, Utilisation and Application of Resources & Assets.
8 Director: Tumi Rapesiwa - Phone: 011 616 0552 - Cell: 082 389 2306 - Fax: 086 593 0031
Email: [email protected] - www.ketelo.co.za - PO Box 3328 Bedfordview 2008
The following are entrenched values of Ketelo:
- Competency: Delivery of our service is through experienced client service staff.
- Consistency: Our high level of service is consistent at all times.
- Empathy: In all our engagements with clients we make them feel important.
- Passion: Our service is delivered with passion.
- Responsiveness: Delivery of all services is always timeous, dependable and of highest quality.
2.3. Value Proposition As a direct benefit, Ketelo in its engagement with your organisation will ensure that it attains the following: Accountability Improved corporate governance, Enhanced business performance leading to shareholder value, Ability to focus on core business, Improved operational effectiveness and efficiency through improved internal controls, Minimized losses, Proactive management Improved organizational learning. Best practice and business sense, Efficient employment, utilisation and application of resources & assets. Compliance with relevant legal and regulatory requirements and international business
norms and standards. Improved employee morale, Enhanced public image and trust ensuring good corporate citizenship, Protected bottom line, Improved risk profile of your company, and improved incident management and loss prevention,
9 Director: Tumi Rapesiwa - Phone: 011 616 0552 - Cell: 082 389 2306 - Fax: 086 593 0031
Email: [email protected] - www.ketelo.co.za - PO Box 3328 Bedfordview 2008
4. BOITUMELO RAPESIWA’S PROFILE
Tumi began her career as a Risk Assessment Consultant for the Miningtek Division of the Council of Scientific & Industrial Research (CSIR). This is where she gained a sound, in-depth experience and foundation to the risk assessment processes. As a result, she has conducted a number of operational risk assessments in mines across South Africa. She then expanded her knowledge and insight of the risk management field by joining Wits Metrorail (Transnet Ltd) as the Assistant Risk Manager. This is where she began to also implement the risk management programmes and getting involved in the monitoring and evaluation of both the risk management systems and programmes.
She later moved to Transtel (now merged with TATA as the Second Network Operator in South Africa - Neotel) as their National Risk Manager. After having spent a few years there she took another career advancement opportunity at Rand Water as the Risk Control Manager. There she gained a lot of experience in the development, implementation and maintenance of ISO systems and getting accreditation for Rand Water on ISO 9001, ISO 14001 and OSHAS 18001. After 3 years, she joined Premier Foods as their National Risk Manager
To diversify her career profile, Tumi moved to Absa: Group Credit Risk as the Governance and Risk Reporting Consultant and later to Absa Capital: Credit Strategy & Governance as the Governance Manager.
Tumi holds a Bachelor’s Degree in Soc Work (Honours) majoring in Psychology from the Wits University; Strategic Leadership Programme from the Gordon Institute of Business Sciences (GIBS); and Management Advanced Programme (MAP) from the Wits Business School. She also completed various certificate courses in Risk Management, which among others include SAMTRAC; Business Continuity Management Course, SHEQ Compliance certificate courses – i.e. ISO 9001 (Implementation and Evaluation of Quality Management Systems), ISO 14001 (Implementation and Auditing of Environmental Management Systems), SANS 17799 (Implementation and Auditing of Information Security Systems) as well as an Integrated Systems course (which included OHSAS 18001).
Some of her achievements include among others, the Joint Best Project Award for the IWFSA STRATEGIC LEADERSHIP PROGRAMME-2004/5 with the Gordon Institute of Business Sciences (GIBS). She has been a guest speaker at various Risk Management forums including the Pan African Water Conference 2005 held at the SANDTON CONVENTION CENTRE, Johannesburg, organised by Terrapin Events Management.
Through Ketelo’s Corporate Membership, Tumi is a member of the Institute of Risk Management South Africa (IRMSA), and a member of the Institute of Occupational Safety & Health (IOSH). She also currently serves as the President in the Executive
10 Director: Tumi Rapesiwa - Phone: 011 616 0552 - Cell: 082 389 2306 - Fax: 086 593 0031
Email: [email protected] - www.ketelo.co.za - PO Box 3328 Bedfordview 2008
Committee of the International Women’s Forum of South Africa Fellow’s Alumni (IWFSAFA).
11 Director: Tumi Rapesiwa - Phone: 011 616 0552 - Cell: 082 389 2306 - Fax: 086 593 0031
Email: [email protected] - www.ketelo.co.za - PO Box 3328 Bedfordview 2008
5. CLIENTS
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12 Director: Tumi Rapesiwa - Phone: 011 616 0552 - Cell: 082 389 2306 - Fax: 086 593 0031
Email: [email protected] - www.ketelo.co.za - PO Box 3328 Bedfordview 2008
6. CONTACT US
For all your Governance, Risk Management, Monitoring & Evaluation, and Compliance needs, you can contact us through the following channels:
Director: Tumi Rapesiwa Landline: +27 (0)11 616 0552 Cell: +27 (0)82 389 2306 Fax: +27 (0)86 593 0702 Email: [email protected]
Website: www.ketelo.co.za We look forward to hearing from you.
