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Business support services - Business process outsourcing

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Business Support Services
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BUSINESS SUPPORT SERVICES 2012
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Page 1: Business support services - Business process outsourcing

BUSINESS SUPPORT SERVICES 2012

Page 2: Business support services - Business process outsourcing

Outline About Us

Business Support Services

Our Offerings

How We Add Value To Your Business

Conclusion

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© Fosad Consulting Limited 2012

Page 3: Business support services - Business process outsourcing

Outline

About Us

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© Fosad Consulting Limited 2012

Page 4: Business support services - Business process outsourcing

About Us

Fosad Consulting Ltd is a business support services firm with offerings in Human Resource Services, Immigration Consulting , Learning & Development and Leasing of Virtual & Serviced Office

We leverage our expertise and strategic alliances to support businesses with their non-core business tasks

Our proposition is based on a deep understanding of drivers of high performing businesses and required business solutions that supports it

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© Fosad Consulting Limited 2012

We assist clients define/revalidate their business strategy, design, optimize/improve business processes, and strategically position them for success

Our strategy focus is on enabling clients deliver continuing value to stakeholders

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Core Values (E. Q. U. I. P3 Value System)5

Excellence

Quality Service

People Partnership

Integrity

Professionalism

© Fosad Consulting Limited 2012

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Outline

Business Support Services

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© Fosad Consulting Limited 2012

Page 7: Business support services - Business process outsourcing

Business Support Services... Rationale

Realities of government policies, new players and industry reforms pose new challenges to reach consumers

Old, conventional business methodologies and worn out frames are not working anymore…..

Bottom-line, businesses must deliver superior results while ‘wowing’ customers

Companies require solutions which ensure non-core business tasks are expertly handled in order to focus on core business tasks

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© Fosad Consulting Limited 2012

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Outline

Our Offerings

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© Fosad Consulting Limited 2012

Page 9: Business support services - Business process outsourcing

Human Resource Services(HRS)

HR Outsourcing/Contract Staffing

Contract staffing supplies skilled personnel for short or long term projects/jobs

Organizational and people deployment, employee data management, workforce planning and deployment and human capital services, etc

Human Resource Consulting

Compensation/salary surveys (including analysis)

Gap analysis, Change management, Restructuring etc.

Recruitment

Manpower planning, Search & Selection processes, Due Diligence

Payroll Management

Salaries and Benefits Processing. Statutory remittances

Expatriate Payroll Cycle Management

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© Fosad Consulting Limited 2012

Page 10: Business support services - Business process outsourcing

Expatriate & Allied Services

Immigration Consulting

Expatriate Quota positions

Temporary Work Permits (TWP); Subject To Regularization (STR)

Combined Expatriate Residence Permit & Alien Card (CERPAC)

Single/Multiple Re-entry Visa (SRV/MRV)

Logistics & Expediting Services

Immigration Fast – Expediting through Airport Checkpoints

Airport Shuttle (Pickup & Drop-off)

Ancillary Services

Look & See – Guided tours

Best buys, Schools

Places to avoid (Security risks)

Familiarity with terrain –State briefing

Best areas to set-up an live in

Advisory Services

Business Incorporation

Office Set-up/Relocation

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© Fosad Consulting Limited 2012

Page 11: Business support services - Business process outsourcing

Learning & Development – Training

In-plant Training Get the best and optimal performance out of

your staff through our bespoke training courses that would enhance

Efficiency and professionalism

Morale and Motivation among employees

Innovations in strategy and work style

Customized trainings to enhance Organization-specific courses designed to

meet training and development requirements and budget

Open subscription Courses Creates the platform to network and share

experiences with business men and women

Retreat

Facilitate management and team based retreats in various areas

Fosad Training Centre

Option to lease training centre complete with state of the art training facilities

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© Fosad Consulting Limited 2012

Page 12: Business support services - Business process outsourcing

Virtual/Serviced Office Services

Ideal for business startups that desire to test the turbulent business terrain before signing a lease for an office space

High-tech office environment with a full range of professionally supported office services

Meeting rooms with audio-visual presentation aids and corporate catering at your disposal

Prestigious Mailing Address for your letter heads and business cards

Maximum Flexibility and Great Cost Savings!

Backroom staff to manage your phone answering, message handling and mail forwarding whilst you concentrate on growing your business.

© Fosad Consulting Limited 2012

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Outline

How We Add Value To Your Business

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© Fosad Consulting Limited 2012

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Why Fosad Consulting Ltd. We have done this before - deliver tangible results for clients

Currently, several high performing businesses use our services

We understand the rationale for supporting businesses with non-core business tasks

We know how to address these challenges (we have done same for several clients)

We have done same for over 13 years

We bring deep skills in business support services

We execute at pace, working within your proposed programmestructure

Start immediately approval is gotten

We will work effectively with you and your team

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© Fosad Consulting Limited 2012

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Selected Client Job References Include:

© Fosad Consulting Limited 2012

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© Fosad Consulting Limited 2012

Clients – NIGERIA Liquefied natural gas (NLNG) -HR Outsourcing/Contract Staffing

o Fosad worked with Nigeria LNG on selecting administrative staff whose primary role would be to manage the administrative responsibilities of its senior execs.

Client & Business Challenge

o Sourcing administrative skills to enable it manage wider administrative responsibilities of its senior executives

o Managing staff absences, performance, disciplinary and other employee issues

Solution

o Developed and documented procedures for managing staff absences

o Sourced and managed a database of administrative skills to manage permanent and temporary

o Search and selection for senior personnel

o Provided training support for specific categories of staff

o Complete control of payroll functions

o Effective management of staff absences without minimized productivity loss

o Readily available skills base – offering less than 2 days lead-time in sourcing replacement staff

o Increased focus on senior personnel (fewer numbers)

o Less time spent focusing on payroll management

o Retained knowledge on payroll issues

Benefits

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BRITISH AMERICAN TOBACCO (BAT)– Immigration Services

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© Fosad Consulting Limited 2012

o Fosad has worked with British American Tobacco (BAT) in providing expedited immigration solutions to ensure that its employees enjoy a hassle free stay within the country

Client & Business Challenge

Benefits

Solution

o BAT needed to transfer knowledge to improve its service delivery. Dozens of expatriate employees were brought into the country with several more in the pipeline

o Required increase in quota positions, efficient management of immigration issues including interfacing with the requisite government agencies and effective travel interview and exit from the country

o Set up system for monitoring expatriate immigration documents to achieve:

– Increasing quota positions as required

– Timely renewals

– Document processing with Nigerian Immigration Service/ Federal Ministry of Interior

– Managing timeline delivery

o Service delivery with unparalleled turnaround time

o Complete concentration on core business

o Hassle free visa and document processing

o Fewer problems managing quota positions

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Outline

Conclusion

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© Fosad Consulting Limited 2012

Page 20: Business support services - Business process outsourcing

For over 13 years, we have delivered hands-on support solutions to over 100 organizations from different sectors of the economy – that's a lot of satisfied shareholders/stakeholders ready and able to make themselves more successful and their organizations more profitable!

We want the same for you as well……

Ask us for a complimentary consultation

Call – 01-7358675, 2770853-4 Or visit –www.fosadconsulting.com

© Fosad Consulting Limited 2012

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Contact Us

Lagos Office:2nd Floor, No 8 Apartment

Rasheed Alaba Williams Street

Off Admiralty Road

Lekki Phase 1

Abuja Office:Suit 35, Melita Plaza

Off Gimbiya Street

Area 2, Garki 2

© Fosad Consulting Limited 2012

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