BUSINESS

STUDIES

PREFACE

The home assignment , being given to the students , aims at strengthening the concepts of each student through reinforcement of topics covered in class lectures by practicing the questions given in the assignment. Some sample papers in each subject have been given. The maximum benefit can be gained only if the student goes through all the topics of fragment 1 thoroughly before attempting the sample paper. The assignment will not only act as a reinforcement tool but will also help the students acquire the tendency of solving the entire paper in one sitting, just like he/she sits in an examination for three hours. Hence, improving student’s time management skill in examination. This assignment will also fetch the student 5 marks in practical. The solutions of all the question papers given in the home assignment have to be written on separate A-4 sheets. For all the subjects , the assignments have to be submitted in different folders respectively. Last date to submit the assignment for each subject 5th July ’19. - PRINCIPAL

ASSIGNMENT 1 : 2019-2020 BUISNESS STUDIES: XII MARKS: 80

General Instructions:

(1) The question paper consists of 34 questions. (2) All questions are compulsory. (3) Question 1-20 carrying 1 mark. (4) Answer to question 21-25 carrying 3 marks should be in approximately 80-100 words. (5) Answer to question 26-28 carrying 4 marks should be in approximately 150 words. (6) Answer to question 29-31 carrying 5 marks should be in approximately 200 words. (7) Answer to question 32-34 carrying 6 marks should be in approximately 250 words. ______________________________________________________________________________ Q.1. “Successful organizations do not achieve their goals by chance but following a deliberate process.” Identify the process highlighted here. Q.2. Name the level of management that is responsible for the welfare and survival of the organization. Q.3. What is the objective of coordination? Q.4. Name the technique of Taylor which insist on hiring specialist for every job. Q.5. Name the principle of management which requires judicious application of penalities by the management. . Q.6. Why it is a said that principles of management are flexible? Q.7. Name the function of management under which employees are guided and inspired. Q.8. Give any two designation of top level management. Q.9. Give any one point of difference between principles of management and techniques of management. Q.10. “One of the features of business environment states that something which is new today, may become outdated after sometime” Identify the feature. Q.11. Name the term which means integrating the economy with the rest of the world. Q.12. Why planning is considered as pervasive function of management? Q.13. How does planning promotes innovative ideas. Q.14. Name the type of plan which helps in analyzing competitor’s policy. Q.15. To which environment ‘Disinvestment’ belongs? Q.16. Which component of business environment prohibits the advertisement of alcoholic beverages? Q.17. Video cassettes are replaced by CD. Identify and explain the environment changes behind this. Q.18. Name the type of plan which does not allow. Q.19. How does planning create rigidity? Q.20. What do mean by first mover advantage? Q.21. School and Colleges in the USA are changing the way they operate their administration system. Name and explain the teacher of management highlighted by this statement. Q.22. Why management is considered as an art?

OR Give any examples of the impact on business organization due to changes in technological environment. Q.23. Recently , a well known company has launched drinks of ten different type like lichi, Nimbu Pani , Aam Pana etc. In order to beat its competitors. After taking this steps the company’s profit and market share start increasing rapidly. Mr. Praveen marketing Manager of company suggest the idea to launch new drinks for the growth and prosperity of the business. (a) Identify and explain the type of plan highlighted in the above case. (b) Identify the importance of planning mentioned in the above case by quoting in the lines.

Q24. The government directed the automobile industry to design and produce fuel efficient vehicles in view of rising pollution and increasing prices of oil and petroleum product. (a) Name the explain the components of business environment which is relevant in the above case. (b) Write any two values which are promoted in the above case. Q25. The Delhi Government imposes ban on use, storage, sale and manufacture of plastic bags after considering its adverse effect on environment and ecology. Which principle of Fayol is mentioned in the above decision? Explain. Q26. Give any four region why management is necessary for success of every enterprise.

OR “Effectiveness and efficiency are two sides of the same coin which need to be balanced in management decision”. Explain this statement with the help of an example. Q.27. Explain any four features of business environment. Q.28. Daksh Ltd. A refrigerator manufacturing company has been established for more than ten years. Having made good profit and company wanted to expand further so he did not declare bonus for pervious year. The worker got angry and agitated and trade Union declared strike and demanding bonus. Management decided not to give into their demands. (a) Identify and explain the Taylor’s principle being violated in the above case. (b) State any two values overlooked by management in the above case. Q.29. Mr. Ajay is the owner of ‘Pure Dairy’. He is producing various milk products. He always test various ways of producing different products and selected the best and most economical mode of production. He is always very particular about fixing place for everything and he make sure that all the employees are given fixed place so that there is no wasted of time. Name and explain the technique of scientific management and principle of management which are followed by Ajay. Q.30. Explain different types of plans. Q.31. Explain different dimensions of business environment with suitable example. Q.32. Nitesh is working in a shoe manufacturing company. The management to work overtime as to produce more in order to meet increase in demands in the market but he was not paid adequate wages for extra time so he never contributed to his maximum. (a) Which principle of fayol is violated here, explain it. (b) Which values can be emphasis by following the above principle. (c) Which values are ignored in the above situation. Q.33.Is management is an art or a science justify your answer?

OR Explain the nature of management. Q.34. Nikita and Sudhir completed their MBA and started working in a multinational company at the same level both are working hard and happy with their employer. Sudhir had the habbit of backbiting and wrong reporting about his colleagues to impress his boss. All employees is knew about it. At the time of performance of appraisal the performance of NiKita was judged better than Sudhir. Even than boss decided to promote Sudhir stating that being a female Nikita will be able to handle the complication of higher post. (a) Indentify and explain principle of management violated in the above case. (b) Indentify the values which are being ignored by quoting the lines from the above para.

OR Explain importance of business environment.

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ASSIGNMENT 2 : 2019-2020 BUISNESS STUDIES: XII MARKS: 80

GENERAL INSTRUCTIONS:

• Answers to questions( 1 to 20) carrying 1 mark maybe from one word to one sentence.

• Answers to questions(21 to 25) carrying 3 marks may be from 50 to 75 words.

• Answers to questions (26 to 28)carrying 4 marks maybe about 150 words.

• Answer to questions(29 to 31) carrying 5 marks may be about 150words.

• Answer to questions(32 to 34) carrying 6 marks may be about 200words.

• Attempt all parts of a question together.

Q. 1 Management principles can be applied to all types of activities .Which characteristic of

management is highlighted in this statement?

Q. 2 Hero Limited’s target is to produce 20000 shirts per month at a cost of Rs 150 /shirt.

Production manager could achieve this target at a cost of rupees 170/shirt.Do you think the

production management is efficient ?Give reason in support of your answer.

Q. 3 Name the device which permits direct communication between employees working at the

same level.

Q. 4 Which principle of management implies that there should be one head and one plan for group

of activities having the same objective?

Q. 5 Technology is improving day by day. Which feature of business environment is highlighted in

the given statement?

Q. 6 Which term describes the process of integrating an economy with the rest of the world?

Q. 7 What is meant by effectiveness in management?

Q. 8 State the role of route clerk in functional foremanship.

Q. 9. Who are considered as operating managers in an 5rganization?

Q. 10 How does management help in achieving personal objectives?

Q 11 Explain how management helps in the development of society.

Q. 12 Which aspect of management binds all the functions of management?

Q. 13. Fayol points out the danger and cost of unnecessary labour turnover in one of his principles

of management .Name that principle.

Q. 14 The management of a company promises the workers to pay extra wages if they work

overtime ,but later on management refuses to pay extra wages .Which principle is violated in this

case?

Q. 15 What is meant by 5rganization5?

Q. 16 Just after the declaration of Lok Sabha Elections in 2014, the Bombay Stock Exchange

index rose by 1000 points. Identify the dimension of business environment.

Q. 17 An employee will retire at the age of 60 years .What type of plan it is?

Q. 18 Swachh Bharat Abhiyan started by government of India is an example of which type of

plan?

Q. 19 Palwinder is working as a supervisor in Alpha limited .To achieve the target, he wants to try

a new method in a different way of allocating the work .His superior did not permit him and forced

him to do the work strictly as per the plan.

Name the limitation of planning indicated in the above para.

Q.20 Define planning premises.

Q.21 “There is no restriction on anyone being appointed or designated as a manager of any

business enterprise”. What aspect of management as a profession does this statement indicates?

Q. 22 Explainany three features of management that establish it as an art.

OR

Is management an exact science? Give reasons in support of your answer.

Q. 23Explainthe technique of scientific management which is the strongest motivator for a worker

to reach standard performance.

Q.24 Principles of Taylor and Fayol are mutually complementary. One believed that the

management should share the gains with the workers, while the other suggested that employees

compensation should depend on the earning capacity of the company and should give them

reasonable standard of living.

Identify and explain the principles of Fayol and Taylor referred to in the above para.

Q. 25 Explain any three impact of 6rganization6n on Indian economy.

Q. 26 Sanket after completing his entrepreneurship course from Sweden returned to India and

started a coffee shop “Aroma Coffee Can” in a famous mall in New Delhi .The speciality of the

coffee shop was the special aroma of coffee and a wide variety of flavours to choose from. Some

how the the business was neither profitable not popular. To find the reason Sanket appointed

Sandhya an MBA from a reputed college as a manager to find out the cause for the same.

Sandhya took feedback from the clients and found that though they love the special aroma of

coffee but were not happy with the long waiting time being taken to process the order. She

analysed and found out that there were many unnecessary obstructions in between which could

be eliminated .She fixed a standard time for processing the order. She also 6rganiza that there

were some flavours whose demand was not enough so she also decided to stop the sale of such

flavours. As a result within a short period Sandhya was able to attract the customers.

Identify and explain any two techniques of scientific management used by Sandhya to solve the

problem.

OR

Explain any four features of management principles.

Q. 27. The court has passed an order that all schools must have water purifiers for the school

children as

(a) the society in general is more concerned about quality of life.

(b) Innovative techniques are being developed to manufacture water purifiers at competitive rates .

© Incomes are rising and children at home are also drinking purified water .

(d) Then government is also showing positive attitude towards water purifier business.

Identify the different dimensions of business environment by quoting from the above details.

Q. 28 Explain the following principles of Fayol with the help of one example each.

(a) scalar chain (b) equity

Q. 29 Rishitosh Mukherjee has recently joined AMD Limited, a company manufacturing

refrigerators. He found that his department was under-staffed and other departments were not

cooperating with his department for smooth functioning of the 7rganization. Therefore he ensured

that his department has the required number of employees and its cooperation with other

departments improved.

(a) Identify the level at which Rishitosh Mukherjee was working.

(b) Also state four more functions required to be performed by Rishitosh Mukherjee at this level.

Q. 30 Narayana computers Ltd is leading company in computer technology and IT services. The

chief executive officer of the company attributes for success of the company to its managerial

team spirit, which has helped to handle rapid changes in technology and to transform threats into

opportunities. Like any other business enterprise profit is important for survival and growth of

Narayana computers Ltd . The management of the company believes that a satisfied employee

creates a satisfied consumer ,who in turn creates profits that lead to satisfied shareholders.The

company has a strong sense of social responsibility. It has set up many educational institutions in

the field of management,engineering and computer education in which half of the students are

girls.On the basis of given information about Narayana computers Ltd answer the following

questions:

Identify and explain the objectives of a company discussed in the above para. Also quote the lines

for the identified objectives.

OR

Discuss the basic features of management as a profession.

Q. 31 Explain the first five steps in the process of planning.

OR

Discuss any five limitations of planning.

Q32. Explain any six points which highlight the importance of the principles of management.

Q.33 Harshita has successfully emerged as the owner of the best modular kitchen manufacturer

firm in Delhi. Her friend Vartika is highly inspired by Harshita’s success in business. In order to

understand the essence of successful business management Vartika decides to spend a week in

her office. Vartika observes that a deliberate effort is made to integrate diverse activities of the

8rganization. Like whenever the sales manager makes a plan to raise the sales target ,he also

consults other department managers that is the production manager, the purchase Manager, the

finance manager etc. in order to avoid any problem that main arise in future Moreover, work

among people working in the production department is divided in such a manner that where the

work of one person ends, the work of the next person begins. Therefore everybody makes efforts

to complete his/ her work on time ,and the workers do not create obstruction in each other’s work .

In context to the above case:

(a) Identify the concept being described in the above paragraph .

(b) Explain any five importance of the above identified concept.

OR

The top management of Vrinda Limited has done proper arrangement for all the resources of men

,machines, material and money for its business. A special attention has been paid to the running

of all the activities properly. Several competitor companies were using imported modern machines

.Influenced by them the company also had to install similar machines. The technology of these

machines was most sophisticated .Before the employees protest against this technology they

were given the training in it. Hence, they accepted the installation of these machines happily

.Some of the employees understood this technology very soon .The company felt happy with their

work and rewarded them. Its impact on the other employees was also positive .The top

management has directed all the employees to have free and informal communication and give

suggestions ,lodge complaints and even talk about their personal matter.

Identify and explain the three points of importance of management described in the paragraph

above by quoting the relevant lines.

Q .34 Karan Nath took over D north Motor Company from his ailing father three months ago. In the

past, the company was not performing well .Karan was determined to improve the company’s

performance. He observed that the methods of production as well as selection of employees in the

company were not scientific.

He believed that there was only one best method to maximize efficiency. He also felt that once

the method is developed, the workers of the company should be trained to learn the best method .

He asked the production manager to develop the best method and carry out the necessary

training .The production manager developed this method using several parameters right from

deciding the sequence of operations, place for men, machines and raw materials till the delivery of

the product to the customers .This method was implemented throughout the 9rganization. It

helped in increasing the output, improving the quality and reducing the cost and wastage.

Identify and explain the principles and techniques of scientific management followed by the

production manager in the above case.

OR

Explain the principles of scientific management.

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ASSIGNMENT 3 : 2019-2020 BUISNESS STUDIES: XII MARKS: 80

GENERAL INSTRUCTIONS-

1. All questions are compulsory.

2. Answer to questions carrying 1 mark may be from one word to one sentence.

3. Answer to questions carrying 3 marks may be from 50-75 words.

4. Answer to questions carrying 4-5 marks may be about 150 words.

5. Answer to questions carrying 6 marks may be about 200 words.

SECTION A

Q1. Which principle of management insists in orderly arrangement of men and material? 1

Q2. What are derivative plans? 1 Q.3. At which level of management more time is consumed on planning as compared to other

levels? 1 Q4. Which principle of Fayol cannot be applied when organisation is following technique of

functional foremanship? 1 Q.5 Which sector of the Indian economy was given greater importance after independence?

1 Q6. A firm wants to increase its sales by 25% for the coming year. Which type of plan is involved

in it? 1 Q7. In a company there are four departments for finance, marketing production and human

resource development. Identify the principle of management used in this company. 1 Q8 What is meant by ‘single use plan’? 1 Q.9 Which limitation of planning suggests that the employees stop thinking and become the blind

followers of plan? 1 Q.10. Which policy of the Government has moved India towards globalisation? 1 Q11. Dominos Pizza keeps introducing new variety of Pizzas in its menu. Which characteristic of

management is highlighted in this. 1 Q12 Alpha ltd. has a plan of increasing profit by 20%. The company spent lot of time and money

to frame and implement this plan. The competition start increasing, so it could not change its plan to beat its competitors because huge amount of money is already spent. The plan failed and company suffered huge losses. Identify the limitations of planning. 1

Q13. An organisation arranged Yoga classes for its employees to improve their concentration level. State the objective of management it is trying to achieve. 1

Q14. If a manager is able to achieve the target of production of 5000 units but at a higher cost. Is he efficient or effective? Give reasons. 1

Q.15 What do you mean by business environment ? 1 Q16. Alpha ltd. Spent a lot of money to hire specialised people for framing their plans and

collecting important facts from environment. The company cut down their cost by cancelling the employee’s trip for recreation. Name the limitation of planning mentioned in above para. 1

Q.17. Mention any one difference between unity of command and unity of Direction. 1 Q.18 Which Principle of management promotes team spirit ? 1 Q.19 Why is it said that management principles are universally applicable? 1 Q.20 Why did Fayol introduced the concept of ‘Gang Plank’ in the principle of ‘ Scalar chain’? 1

SECTION B

Q21. What is the main objective of time and motion study? 3 Q22. ABC ltd. announced a plan that nobody would smoke in the organisation premises and they

further added that certain penalty will be imposed on employees, overlooking this.

i) Name the type of plan related to above para.

ii) Explain any two limitations of planning. 3

OR “ No enterprise can achieve its objectives without systematic planning. “ Do you agree with

this statement? Give any three reasons to support your answer. Q23. Explain any three points regarding significance of Principles of Management. 3 Q.24. Explain with suitable example the technique of differential piece wage system. Q.25 Which function of management is considered as the base for all the other functions? And

explain . 3 SECTION C

Q26. “A good understanding of environment by business managers enables them not only to identify and evaluate but also to react to the forces external to their firm.”

In the light of the above statement explain any four points of importance of understanding business environment by a manager? 4

OR Explain any four impacts of liberalisation and globalisation on business and industry in India.

Q.27How are management principles derived? Explain any two principles given by Henry Fayol. 4

Q.28. Briefly explain principles of scientific management. 4

SECTION D

Q.29. Explain the technique of Standardisation and Simplification of work. 5 Q.30. ‘ Demand for reservation of jobs for minorities ‘refers to an example of key components of

general environment of business.’Name and explain it.And briefly explain the other dimensions also. 5

OR Explain the terms’ liberalisation’ and’ globalisation’ and Enumerate any four recent changes in the economic environment in India.

Q.31’.Employees will be selected through tests and interviews.’What type of plan is it and briefly explain any other four types of plans. 5

OR What do you mean by planning? Explain in brief any four features of planning.

SECTION E

Q32. Management has evolved like a discipline. There are number of books on management. Students are learning from these books various principles and theories of management. But all students of MBA do not become successful only by learning this principles. The success depends upon creative application of these principles. Today many companies have started giving importance to corporate social responsibility and have started giving importance, etc. In the above para one feature of each Science, Art and Profession are given. Identify each one of them by quoting lines. 6

Q33. Three groups of employees of Unique Enterprises are working at different levels. The first group is responsible for survival and growth of organisation with a view of coping with changes going on in the business environment. This group prefers to include the changes immediately in the plan. The second group explains the policies of superiors with the employees and try to develop the feeling of cooperation among all the departments. The third group is responsible for maintaining quality and safety standards and minimising wastages. Identify the level of management described in above para and state two functions performed by them. 6

OR ‘Co-ordination is needed at all levels of management and it is the function of all managers.’.Explain this statement.

Q.34 How does planning helps in Co ordination, facilitate decision making and promotes creativity?

OR

‘Defining organisational objectives is the first step in the process of planning.’ Explain the other steps involved in this process. 6

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