BUYERS’ GUIDE AGEncIES & cREAtIvE SERvIcES · Full‑service sales promotion agency with...

40 MULTICHANNELMERCHANT.COM/DECEMBER2008

2009 ANNUAL BUYERS’ GUIDE

AGEncIES & cREAtIvE SERvIcEScatalog Development & Design

GEM Minneapolis7090 Shady Oak RoadMinneapolis, MN 55344Phone: 952‑831‑6313Contact: Steven OlingerEmail: [email protected]: www.gemmpls.com

GEM has been delivering intelligent creative solutions with successful, measurable results for clients since 1958. We’re experts in direct marketing, catalog design and packaging, offering strategic planning and marketing consulting in addition to complete creative and production capabilities. Our full‑service photo studio is the largest commercial facility in the Upper Midwest. At GEM, we treat every single project as if it’s our only project, with dedicated and personal service from start to finish. clients: Fingerhut, 3M US, 3M UK, 3M Europe, Best Buy, Collectible America, UnitedHealth Group, Bob Barker Com‑pany, North American Membership Group, Mason Shoes.

GSP Marketing320 W Ohio StChicago, IL 60610Phone: 312‑944‑3000Fax: 312‑944‑8587Contact: Mark RevermannEmail: [email protected]: www.gspmarketing.com

TheAgency: Since opening our doors in 1978, we’ve used data‑driven creative solutions to show tangible results for our clients. Which is why, on average, our clients have been with us for 8 years or more. We’re proud to say that the majority of our new business comes from existing accounts, the highest compliment a client can pay its agency for a job well done. Strategy: Marketing Consulting, Strategic Planning, Positioning Analysis, Brand Planning, Competitive In‑telligence, Conceptual Thinking, Media Planning, Buy‑ing & Execution, Circulation Planning, List Brokerage Creative: Catalog Layout, Logo Design, Art Direc‑tion, Copywriting, In‑House and Location Photography, Production Analytics: Database Marketing, Modeling, Forecast‑ing, Quantitative & Qualitative Research, Business Analysis, Brand Tracking, Segmentation

St. Joseph content | Pi Media236 Lesmill RoadToronto, ONM3B 2T5 CanadaPhone: 416‑449‑9333 ext 276Fax: 416‑425‑1335Email: [email protected]

Looking to communicate your core brand message across multiple channels? St. Joseph Content | Pi Media works with you to create content that resonates. Specializing in strategy, cre‑ative and photography for catalog, circular, at‑retail, online, digital media, email and direct mail collateral ‑ we position you to sell more merchandise while reducing costs and time to market. With 450+ design professionals in over 250,000 square feet of studio space, we create more than 20,000 catalog and cir‑cular pages annually for our North American clients. Call today to learn about leveraging existing assets to extend your brand into new markets: 1.800.387.0282.

consultantsAltman Dedicated Direct853 Academy StRural Hall, NC 27045‑9329Phone: 336‑969‑9538Fax: 336‑969‑0187Email: [email protected]: www.AltmanDedicatedDirect.com

YearEstablished: 1999 We zero in on your challenges quickly to provide affordable, practical AND actionable solutions. Our 25‑year seasoned professionals deliver “one‑stop” strategic thinking and detailed execution for Continu‑ity Marketers, Catalogers, DRTV, e‑Retailers. Services: Analysis, strategy, planning and execu‑tional support for: brand/program launch, catalogs, prospecting, loyalty/customer retention, continuity/auto‑replenishment, test/contact management. Clients describe us...”...professional, hardworking, creative and honest” and “...ability to see the big strategic picture along with being able to execute details.”

Full-Service AgenciesEpsilon/Abacus, a division of Epsilon4301 Regent BlvdIrving, TX 75063Phone: 800‑309‑0505Contact: Tabitha FreemanEmail: [email protected]

Epsilon, including its Abacus division, is the industry’s leading marketing services firm. Ad Age ranks Epsilon #1 U.S. Marketing Services Firm and #1 U.S. Direct Marketing Agency. Services include strategic consulting, database and loyalty technology, proprietary data, predictive modeling and a full range of creative and interactive services including brand and promotional development, web design, email deployment, search engine optimiza‑tion and direct mail production. In addition, Epsilon is the world’s largest permission‑based email marketer.



LcH Direct286 Park StNorth Reading, MA 01864‑2731Phone: 978‑664‑2900Fax: 978‑664‑4812Contact: Bill Licata, PresidentEmail: [email protected]: www.lchdirect.com

Since 1988, LCH Direct has provided expert marketing and creative services to catalogers and e‑commerce firms throughout the U.S. From concept through execution, our direct response experts know how to construct plans, catalogs, websites and emails that drive response. Our marketingservices range from strategy and plan development to list segmentation, response analysis and more. Our creativeservices include concept and positioning to site navigation, design, production, pre‑press and print management and more.

MULTICHANNELMERCHANT.COM/DECEMBER2008 41

Database Marketing: Full-Service

cDS Global1901 Bell AveDes Moines, IA 50315Phone: 515‑471‑5975Fax: 515‑471‑5795Contact: Angela RashEmail: arash@cds‑global.comWebsite: www.cds‑global.com

Whether your goals include trying to acquire, retain or identify the lifetime value of your customers, CDS Global has the power to help you strategically achieve your objectives. We maximize the value of your data to help you take your business challenges and turn them into business solutions. Furthermore, we increase the accuracy, speed and relevance of your message, empowering your marketing strategies, which drive revenue and increase customer loyalty. CDS Global provides a host of customizable, integrated marketing solutions:

• Marketing Databases • Statistical Services • Modeling and Analytics • Merge/Purge • List Rental Fulfillment • Cooperative Databases

Donnelley Marketing4001 S Business Park AveMarshfield, WI 54449Phone: 715‑486‑4119Fax: 715‑486‑4185Contact: Dan GustWebsite: www.donnellymarketing.com

Donnelley Marketing brings over 30 years of experience serving both business‑to‑business and consumer‑ direct marketers. Our information and pro‑cessing services help clients maximize the return on their promotion dollars. Address integrity and merge/purge tools eliminate wasted mailings and optimize postal discounts. Relational marketing databases provide high‑speed data access to enable multichan‑nel contact management and personalization.

Epsilon/Abacus, a division of Epsilon4301 Regent BlvdIrving, TX 75063Phone: 800‑309‑0505Contact: Tabitha FreemanEmail: [email protected]

Epsilon, including its Abacus division, is the industry’s leading marketing services firm. Ad Age ranks Epsilon #1 U.S. Marketing Services Firm and #1 U.S. Direct Marketing Agency. Services include strategic consulting, database and loyalty technology, propri‑etary data, predictive modeling and a full range of creative and interactive services including brand and promotional development, web design, email deploy‑ment, search engine optimization and direct mail production. In addition, Epsilon is the world’s largest permission‑based email marketer.

Sweepstakes/Games Agencies

ventura Associates Inc1040 Ave of the AmericasNew York, NY 10018Phone: 212‑302‑8277Fax: 212‑302‑2587Contact: Maria Altberg, Pres.Email: [email protected]: www.sweepspros.com

Full‑service sales promotion agency with particular expertise in prize promotions. Services: Creation and administration of online and traditional sweepstakes, games and contests. Also pro‑vide fulfillment, database management, tie‑ins, co‑ops, interactive, multicultural and direct marketing services. Clients: Big Lots Inc., Bonnier Corporation, Comcast, Saks Fifth Aveneue, Time Inc., Victoria’s Secret, Wenner Media ProfessionalAffiliations: DMA, PMA, ASI

DAtABASE MARkEtInG

Addressing correction & validation Software

Satori Software1301 5th Ave, Suite 2200Seattle, WA 98101‑2676Email: [email protected]: www.SatoriSoftware.com

Forget about sending your valuable address data out to be cleaned. Easily verify addresses at point‑of‑entry and update ones already in your database. Satori Software® MailRoom ToolKit® products integrate with your database, website or data entry application to verify, correct, standardize and update addresses. With MailRoom ToolKit there’s NO delay, NO manual import/export, and NO messy data merge. CASS and PAVE certified MailRoom ToolKit can also deliver real‑time change‑of‑address processing with 48‑month NCOALink® data, de‑duplication, postal presorting with Intelligent Mail barcodes and more. Protect your investment in lead generation and cus‑tomer retention programs. Call 800‑553‑6477 option 3, for your free trial today.





infoUSA national Accounts5711 S 86th CirOmaha, NE 68127Phone: 888‑322‑5323Fax: 201‑505‑5183Contact: Slade KobranEmail: [email protected]: www.infousa.com/nad

CompanyDescription: infoUSA National Ac‑counts Division is one of the nation’s leading providers of direct marketing solutions. We have the most accurate and comprehensive business and consumer information databases, processing services, database marketing solutions and e‑mail marketing services for your direct marketing, telemarketing, lead generation, customer analysis and eCRM/CRM application needs.

knowledgeBase Marketing2050 N Greenville AveRichardson, TX 75082Phone: 972‑664‑3600, 866‑275‑4526Fax: 972‑664‑3656Contact: Raelyn Wade, SVP, SalesEmail: [email protected]: www.knowledgebasemarketing.com

KnowledgeBase Marketing provides information marketing and award‑winning database solutions that enable companies to acquire and manage profit‑able customer relationships across traditional and Web‑based contact points. By transforming data into business intelligence, we enable clients to understand customer and prospect behavior, design effective marketing campaigns and then execute, track, measure and improve those programs. Over 30 years, we have created a comprehensive world‑class suite of marketing solutions that includes database, analytics, strategic consulting, program management and data. These five core competencies produce integrated marketing solu‑tions for marketers seeking to become data‑driven.

Database Marketing: Modeling & Analytics



E-coMMERcE

e-commerce Services


As your strategic partner, CDS Global maximizes your online presence and drives your customer interactions. With our state‑of‑the‑art, best‑of‑breed Web platform, we support all of your e‑commerce initiatives, providing a full view of your customers, products, transactions and inventory in real time and across a variety of channels. Our robust Web stores allow you to get your products and messages in front of your audiences efficiently

and accurately. Backed by our superior order manage‑ment system, your customers’ needs are always met, ensuring your relationships are well‑managed and your promises are delivered. With CDS Global, experience a fully integrated e‑commerce solution with 24‑hour site monitoring for performance and security, warehouse and distribution capabilities and reporting tools that provide the data you need to track success.

Sigma Micro LLc6720 Parkdale PlIndianapolis, IN 46254Phone: 800‑227‑4462Contact: Steve WarrenEmail: sfwarren@sigma‑micro.comWebsite: www.sigma‑micro.com

SigmaCommerce’s eCommerce platform enables you to grow and manage your business from end to end. Built exclusively for direct retailers, it’s the only all‑in‑one, on‑demand solution for your website with analytics, customer care, warehouse and even

financial management. With SigmaCommerce ‑ that’s SMART eCommerce. Partial Sigma Micro client Listing:

• MindWare Holdings, Inc. • Campus Classics • Kiefer Sports Group • Magellan’s Travel, LLC. • Footlocker.com (Eastbay) • Ringside


E-MAIL MARkEtInGE-Mail Marketing:

campaign Management

Yesmail309 SW 6th Ave Ste 900Portland, OR 97204Phone: 877‑YesmailContact: Catherine NeedhamEmail: [email protected]: www.Yesmail.com

Yesmail is an innovative industry‑leading provider of online emarketing solutions. Built on a solid core of innovative technology and strategic services, Yesmail boasts a complete product portfolio, including commercial‑grade customizable solutions for Fortune 500, feature‑rich self serve applications for mid‑size businesses and coming soon ‑ a grab and go emarketing tool set for small businesses. Yesmail exceeds the expectations of businesses of nearly every size across industries that include consumer products, retail, publishing, travel and finance. Yesmail was founded in 1997 and is a subsidiary of InfoUSA. Yesmail has offices in Portland, Oregon, Los Angeles, San Francisco, New York, Chicago, Omaha, Toronto and London. For more information visit www.yesmail.com or call 1.877.Yesmail.

E-Mail Marketing: Full-Service

Direct Logic Solutions4507 N Sterling Ave Ste 402Peoria, IL 61615Phone: 856‑222‑0725Contact: Ned Barrett, Pres.Email: nedbarrett@direct‑logic.comWebsite: www.direct‑logic.com

Direct Logic Solutions is a full‑service e‑mail marketing firm with a client‑centric approach that makes us a virtual extension of your marketing team. Using state‑of‑the art delivery and analytical tools, we will help you navigate the increasingly complex e‑mail delivery environment to ensure maximum results for your campaigns. Our team uses their expertise in traditional direct marketing best practices to ensure that our clients derive the highest ROI from their segmentation, creative testing, and delivery schemes. As a result, we help our clients achieve superior results which are con‑tinually enhanced through our advanced analytics and campaign refinement. Our clients are from a diverse set of industries and include Discover Card, Hasbro Toys, Nancy’s Notions, Swarthmore College and many others. To compliment our e‑mail practice, we offer a full‑suite of interactive services including Database Market‑ing, Search Engine Marketing, Online Promotions and Sweepstakes, Advanced Analytics, and Creative Design. Contact us today for a fresh start in e‑mail marketing.

ePostDirect IncOne Blue Hill Plaza 16th FloorBox 1556Pearl River, NY 10965‑8556Phone: 800‑409‑4443Fax: 845‑620‑9035Contact: Elliot Danziger; Chris LongoEmail: [email protected]: www.epostdirect.com

ePostDirect is the leading provider of fast and cost‑effective email customer acquisition and email communication services. The ePost Advantage...Exceptional Lists, Unparalleled Customer Service & Innovative Technology. We specialize in providing a wide range of solutions and methodologies to help you design, implement, track and measure your campaigns. Within a few weeks of your initial contact with us, you can start acquiring new customers and reaching existing cus‑tomers over the Internet ‑ more swiftly, economically and efficiently than you ever thought possible! ePostDirect services include: Coregistration Email Append Email Transmission Email Prospecting Delivery Assurance Creative List Selection Programming Web Page Creation Surveys Opt‑out Maintenance Tracking & Response Analysis



infoUSA®5711 South 86th CircleOmaha, NE 68127Phone: 877‑708‑3847Fax: 402‑331‑1505Contact: Greg HoyeEmail: [email protected]: www.infoUSA.com

CompanyDescription: infoUSA®, founded in 1972, is the leading provider of business and consumer information products, database marketing services, data processing services, and sales leads and mailing lists. We also provide email and direct mail market‑ing solutions. More than 4 million customers use infoUSA’s products and services for direct marketing, telemarketing, customer analysis and credit reference purposes. Let us help you find new customers and grow your sales.

Yesmail309 SW 6th Ave Ste 900Portland, OR 97204Phone: 877‑YesmailContact: Catherine NeedhamEmail: [email protected]: www.Yesmail.com

Yesmail is an innovative industry‑leading provider of online emarketing solutions. Built on a solid core of innovative technology and strategic services, Yesmail boasts a complete product portfolio, including commercial‑grade customizable solutions for Fortune 500, feature‑rich self serve applications for mid‑size businesses and coming soon ‑ a grab and go emarket‑ing tool set for small businesses. Yesmail exceeds the expectations of businesses of nearly every size across industries that include consumer products, retail, publishing, travel and finance. Yesmail was founded in 1997 and is a subsidiary of InfoUSA. Yesmail has of‑fices in Portland, Oregon, Los Angeles, San Francisco, New York, Chicago, Omaha, Toronto and London. For more information visit www.yesmail.com or call 1.877.Yesmail.



FULFILLMEntFulfillment: 3rd-Party

Logistics

AtLast Fulfillment11701 E 53rd AvenueDenver, CO 80239Phone: 303‑662‑1041 ext 311Contact: Jim Gardner, New Client DevelopmentEmail: [email protected]: www.atlastfulfillment.com

AtLast Fulfillment is a leading provider of innovative outsourcing solutions for warehousing, fulfillment and customer care with leading‑edge technology infra‑structure to support eCommerce, catalog and Direct Response companies. By leveraging AtLast’s in‑depth industry knowledge and leading edge technology, our clients have seen more efficient operations, new ways of growing revenue, more satisfied customers and dramatic cost reductions. AtLast Fulfillment has earned positive references from every one of our leading Direct Response and eCommerce customers.

Dotcom Distribution300 Nixon LnEdison, NJ 08837Phone: 732‑287‑5994Contact: Doug SternbergEmail: [email protected]: www.dotcomdistribution.com

Reduce shipping costs, in‑transit times and customer service costs by taking advantage of our northeast distribution center with proximity to 70% of the U.S. population. Dotcom Distribution is a state‑of‑the‑art fulfillment center engineered to meet the unique demands of e‑commerce and multi‑channel distribu‑tion. Dotcom supports some of the country’s leading brands by offering integrated operational solutions featuring real‑time order processing and reporting developed to provide high‑quality, low‑cost fulfillment with same‑day order fulfillment. Dotcom Distribution provides an end‑to‑end solution supporting high‑volume businesses active in e‑commerce, catalog and retail. Core services include:

• Order Management & Same Day Shipping • eCommerce Solutions & Hosting • Customer Service • Multi‑Channel B2B Shipping & EDI Compliance • Real‑time Web Reporting • Real‑time Order Management • Secured Warehousing • Credit Card Processing • Real‑time Shipment Tracking • Reverse Logistics

Materialogic1160 Research BlvdSt. Louis, MO 63132Phone: 800‑333‑7144Email: [email protected]: http://www.materialogic.com

Materialogic is the premier 3PL provider for e‑commerce, catalogs, and multichannel marketers. We specialize in order processing of product and literature for B2B/B2C applications through centrally located distribution facilities, helping lower overall transportation cost and improve service. Clients large and small enjoy the broad range of services:

• Order Management & Credit Card Processing • eCommerce Solutions, Hosting, full EDI/AS2 • Secured Warehousing (including food grade and climate) • Multiple Service Levels For Pick, Pack and Ship • Value Added Services (packaging, print management and kit assembly) • Real‑Time Web Reporting • Reverse Logistics

Materialogic’s fully integrated solutions reduce a clients’ overall investment, leaving them more time to spend developing and marketing their products.

Fulfillment: Full-Service


Your data is the livelihood of your company, driving your customer interactions and new revenues. As your stra‑tegic partner, CDS Global provides end‑to‑end fulfillment solutions to meet and exceed your marketing initiatives. These innovative and flexible customer interaction solutions meet your needs and help drive your busi‑ness forward. Our rich tradition, combined with a keen eye toward the future, makes us the partner of choice for all of your fulfillment needs. Deliver value to your bottom line with our host of customizable services:

• Product Fulfillment • E‑commerce Solutions • Customer Service • Data Capture and Lockbox Processing • Consumer and B‑to‑B Subscription Services • Marketing Database and Statistical Services • Lettershop and Direct Mail

Dotcom Distribution300 Nixon LnEdison, NJ 08837Phone: 732‑287‑5994Contact: Doug SternbergEmail: [email protected]: www.dotcomdistribution.com

Reduce shipping costs, in‑transit times and customer service costs by taking advantage of our northeast distribution center with proximity to 70% of the U.S. population. Dotcom Distribution is a state‑of‑the‑art fulfillment center engineered to meet the unique demands of e‑commerce and multi‑channel distribu‑tion. Dotcom supports some of the country’s leading brands by offering integrated operational solutions featuring real‑time order processing and reporting developed to provide high‑quality, low‑cost fulfillment with same‑day order fulfillment. Dotcom Distribution provides an end‑to‑end solution supporting high‑volume businesses active in e‑commerce, catalog and retail. Core services include:

• Order Management & Same Day Shipping • eCommerce Solutions & Hosting • Customer Service • Multi‑Channel B2B Shipping & EDI Compliance • Real‑time Web Reporting • Real‑time Order Management • Secured Warehousing • Credit Card Processing • Real‑time Shipment Tracking • Reverse Logistics

Fresh Warehousing & Fulfillment760 52nd StSt Louis, MO 63102Phone: 618‑271‑5500Contact: John Cusumano, Jr., VPEmail: [email protected]: www.freshwarehousing.com

Avoid Critical Fulfillment Mistakes that Could Cost You Customers! Don’t accept shipping errors, late shipments or poor service. Learn how to protect your business now with valuable warehousing AND fulfill‑ment evaluation tools at www.freshwarehousing.com. Are you shipping in bulk to distributors and to retail distribution warehouses? Are you importing container loads? Let Fresh Warehousing receive and break down the con‑tainer (stripping), then deliver the direct‑to‑consumer orders, fulfill special orders, custom orders, repair parts, replacement parts, closeouts and all distributor, retailer and direct consumer sales. Fresh Warehousing can also stock your product in our Midwest warehouse. Our Web Management System allows you to track orders, view inventory in real‑time and print reports. Fresh Warehousing is your trusted drop shipper, fulfill‑ment services provider, and warehousing partner.


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Fulfillment Plus Inc889 Waverly AveHoltsville, NY 11742Phone: 631‑758‑8300Fax: 631‑758‑8360Contact: Jeff EhrlichEmail: [email protected]

PackageFulfillment/Assembly/Distribu-tion: For twenty‑five years, Fulfillment Plus has provided fulfillment services for some of the most prolific direct marketers in America. Whether highly complex or simply simple, our trained staff gets your products to your customers in a highly efficient and cost effective manner. We consider it our highest compliment when your customers are happy with both the timing and the quality of their deliveries. Let us make you look good! Clients: Product marketers using direct response, print and interactive devices for driving orders. ProfessionalAffiliations: DMA, DMALI, DMCNY, HVDMA, MFSANY

USA Fulfillment Inc313 Talbot BlvdChestertown, MD 21620Phone: 800‑777‑8872 ext 239Fax: 410‑810‑0910Contact: Sheila Roy, Dir Sales & MktgEmail: [email protected]: www.usafill.com

YearFounded: 1983 MissionStatement: Working together to go beyond the expectations of our clients and associates while achieving profitability for all parties… Program/Services:

• Catalog • Call Center/IVR • Pick/Pack • Credit Card Processing ‑ PCI Compliant • Quality Management System Certified to ISO 9000 • E‑commerce/EDI/FTP/Web • Web Portal Reporting • Website Shopping Cart Design / Hosting • Continuity / Loyalty Programs

27+YEARSOFEXCELLENCE

Fulfillment: Mailroom/Shipping Equipment & Supplies



chicago tag & Label 1/2 PAGE


Fulfillment Systems/Software

Dydacomp11 D Commerce WayTotowa, NJ 07512Phone: 800‑858‑3666Contact: SalesEmail: [email protected]: www.dydacomp.com/ca

Step up to Mail Order Manager 6.0 with the new Manager’s Dashboard feature! With a fully‑customized picture of each major area in your company, your key decision‑makers can select the details that are important to them. New tools, reports and controls to complement M.O.M.’s renowned order processing, in‑ventory management and customer service solutions make this new version our best ever. Order entry/review, up sells/cross‑sell/substitute/promotional items, customer maintenance, point/rewards, RFM, in‑ventory, continuity, drop‑shipping, kitting, purchasing, forecasting, credit card & electronic check processing, order fulfillment, shipping, warehouse operations, A/R, A/P, reporting, list management, point‑of‑sale, integrated ecommerce, Amazon®/eBay®/Yahoo!® channel integration and much more. Discover your perfect view today ‑ contact a Dydacomp Solution Specialist at 800‑858‑3666 or email [email protected] to schedule an online demonstration or to order the full working tutorial.

Fulfillment: order Mgmt. Systems/Software


SigmaCommerce’s eCommerce platform enables you to grow and manage your business from end to end. Built exclusively for direct retailers, it’s the only all‑in‑one, on‑demand solution for your website with analytics, customer care, warehouse and even financial management. With SigmaCommerce ‑ that’s SMART eCommerce. Partial Sigma Micro client Listing:


Fulfillment: Return Logistics

cLS2601 Pilgrim CtWinston‑Salem, NC 27106Phone: 866‑440‑6917Contact: CLS SolutionsEmail: [email protected]

CLS is an industry leader in providing technology‑driv‑en reverse logistics and supply chain solutions to the consumer packaged goods and healthcare markets. Our solutions include:

• ReturnsManagement ‑ Single Source Solution from return authorization to disposition • AssetRecovery‑ Invoice processing & payment to value added product liquidation services • RiskManagement ‑ Regulatory Compliant Disposition to Recall Management • SupplyChainAnalysis ‑ Returns Pre vention and Avoidance, Best Practices and Score carding • InformationIntelligence ‑ Web‑based information with dashboards and analytics

Through excellent execution and information intel‑ligence, our solutions provide the foundation for fostering collaboration between our clients and their trading partners to improve the overall supply chain.

LISt & DAtA PRocESSInGData Entry

Affordable Data Service A Full-Service Data Entry & Processing company15122 Gebke RdBartelso, IL 62218‑2002Phone: 800‑942‑0211Contact: Debbie SlyghEmail: [email protected]

A.D.S. has served nationwide since 1986. We offer fast, efficient service at affordable rates. We treat all of our customers as if they were our only customer, with personal and attentive service. Specialization:DatabaseEntry,Develop-ment&Management ≡ Address Standardization & Corrections ≡ Zipkey+4 & Zip Code Verification ≡ Postal Presorting ≡ Merge Purge (Duplicate Elimination) ≡ 99 Percent Accuracy with Key Verification ≡ Labels & Mailings ≡ Bar Code Scanning

List & Data Hygiene







List & Data Processing: Full Service

Data Services Inc, corporate Headquarters:31516 Winterplace PkwySalisbury, MD 21804Phone: 410‑546‑2206, 800‑432‑4066Fax: 410‑546‑2274Email: [email protected]

Sales Contact: Keith R. Messer Office: (646)351‑6351 Mobile: (703)201‑7839 AIM: messerk07 [email protected] Founded in 1967, Data Services provides a full spec‑trum of global data processing solutions for the direct and interactive marketing industries. We were the first company in the world to offer all US, Canadian, and International data processing services under one roof and are today able to correct, verify, house, and process data from over 250 different postal databases covering nearly every country and territory throughout the world. See how our experience makes yours better!



List Protection/Monitoring Services

US Monitor86 Maple AveNew City, NY 10956‑5019Phone: 845‑634‑1331Fax: 845‑634‑9618Contact: Paul Ercolino, VP Sls./Mktg.Website: www.usmonitor.com

The mail monitor service answers these important questions: Is your mail delivered? How long does it take to be delivered? Is your list protected against unauthorized use? Our dedicated and experienced network of agents provides reliable delivery data. Qualified professional representatives are assigned to your account providing accurate and timely reports. With Monitor Online, our state‑of‑the‑art Internet operating system, you run same‑day reports 24/7 from your desktop. U.S. Monitor has provided the information that makes a difference since 1973. Member: DMA, DMCNY and AMMA

Segmentation & Modeling



ParadyszMatera, corporate Address:5 Hanover SqNew York, NY 10004Phone: 212‑387‑0300, 615‑791‑4471Contact: Debbie Seigenthaler, Senior Director‑ New BusinessEmail: [email protected]: www.paradyszmatera.com

ParadyszMatera is a customer acquisition firm that specializes in finding, developing and capturing new customers through Direct Mail and Insert & Print Media. We achieve this by using our world‑class proprietary research and analytics platform, MarketRelevance®, and the most sophisticated and experienced marketing talent driving media strategy, planning, buying, statistical modeling, saturation stud‑ies and customer profiling. ParadyszMatera proudly serves well‑known, national brands in nearly every category from merchandisers to magazine publishers, nonprofits and service marketers.

national change of Address (ncoA) Processing




LIStS & DAtA SoURcESBrokers: Business-to-Business

Edith Roman Associates Inc1 Blue Hill Plz 16th FlPearl River, NY 10965‑8556Phone: 845‑620‑9000Fax: 845‑620‑9035Contact: Joel ManningWebsite: www.edithroman.com

Edith Roman is a leader in list brokerage, management, database marketing and e‑mail marketing. We’ve built our reputation by providing our clients with world‑class customer service and an extraordinary attention to detail. Our b2b specialists offer you over 50 years of expertise. We help high‑technology, general business catalogers, publishers, training and sales organizations to generate increased response to their products and services in a variety of markets. Our List Management division delivers maximum list rental revenue to our list owners. These results are achieved through our com‑prehensive sales and marketing campaigns, supported by the industry’s most knowledgeable sales staff.

StatlisticsPhone: 203‑778‑8700Fax: 203‑778‑4839Contact: John F. PapaliaWebsite: www.statlistics.com

Statlistics has built a strong reputation as the LM / LB vendor of choice for b2b and consumer niche multi‑ti‑tle publishers and marketers. Statlistics tailors a plan for each that combines creative promotions, trade shows presence and advertising in various media to provide maximum exposure and revenue. With offices in Connecticut, Chicago and California, we can handle your email, postal and telemarketing direct marketing needs. Contact John Papalia [email protected] or visit www.statlistics.com.

Brokers: consumer



Brokers: E-Mail



Brokers: Full-Service



ventureDirect Worldwide703 3rd Ave 12th FlNew York, NY 10017Phone: 212‑655‑5186Fax: 212‑655‑5280Contact: James ScovaEmail: [email protected]: www.venturedirect.com

VentureDirect’s List Services Group is the exclusive manager of more than 850 responsive Email, Postal Mailing Lists and Insert Programs. We represent high profile, brand name files; smaller specialty lists, and inserts programs that target niche audiences.

Our experienced List and Insert Managers provide superior marketing, sales, list maintenance, reporting and customer service for each property‑ ensuring maximum revenue for list owners. We also provide comprehensive List and Insert Brokerage. Our Brokerage team conducts thorough research, offers professional consultation and helps mailers zero‑in on their best market by providing the lists that will gen‑erate the utmost response. Our extensive experience creates efficient, responsive solo and cooperative email and direct mail campaigns for our clients. Our diverse services also include: Email and Data Append/Enhancement, Data Processing, Merge/Purge, NCOA, and Direct Marketing Consultation.

Brokers: Insert Media

Leon Henry Inc200 N Central AveHartsdale, NY 10530Phone: 914‑285‑3456Fax: 914‑285‑3450Contact: Gail Henry, Exec. VP/GMWebsite: www.leonhenryinc.com

Specialization: Mailing List Brokerage since 1956. Other Services: Insert Media brokers; we place inserts into packages, statements, co‑ops, catalog blow‑ins/bind‑ins, sampling programs, card decks and remnant space advertising. Contact LH Management Division for complete mailing list/insert media management capabilities and for a free analysis of your income potential.





Brokers: Package Inserts

Leon Henry Inc200 N Central AveHartsdale, NY 10530Phone: 914‑285‑3456Fax: 914‑285‑3450Contact: Gail Henry, Exec. VP/GMWebsite: www.leonhenryinc.com

Specialization: Full service insert media brokers since 1956. Our brokers place your inserts into packages, statements, co‑ops, ride‑alongs, catalogs, card decks, sample kits, other distributions to target your prospective customer. Other Services: Mailing list brokerage. Contact LH Management Division for package insert/mailing list management capabilities. Free analysis of your income potential.

compilers: Business-to-Business




CompanyDescription: infoUSA®, founded in 1972, is the leading provider of business and consumer information products, database marketing services, data processing services, and sales leads and mailing lists. We also provide email and direct mail marketing solutions. More than 4 million customers use infoUSA’s products and services for direct marketing, telemarketing, cus‑tomer analysis and credit reference purposes. Let us help you find new customers and grow your sales.

compilers: consumer

American Student List330 Old Country RdMineola, NY 11501Phone: 888‑462‑5600Fax: 516‑248‑6364Contact: Tom Maddock, Vice President, SalesWebsite: www.studentlist.com

Branch office: 6001 Broken Sound Parkway NW Ste 424 Boca Raton, FL 33487 Phone: 888‑550‑8548 Fax: 561‑988‑5500 Specialization: American Student List (ASL) has been the leading provider of quality student and youth mailing lists for over 35 years. With more than 100 million names to select from, we offer clients the largest and most comprehensive database available in the youth market. Our products include: high school students, college bound high school students, college students, teenage lifestyle interests, college graduates and alumni, young adults, young professionals, families with children, permission based e‑mail and ethnic lists.




CompanyDescription: infoUSA®, founded in 1972, is the leading provider of business and consumer information products, database marketing services, data processing services, and sales leads and mailing lists. We also provide email and direct mail marketing solutions. More than 4 million customers use infoUSA’s products and services for direct marketing, telemarketing, cus‑tomer analysis and credit reference purposes. Let us help you find new customers and grow your sales.

knowledgeBase Marketing2050 N Greenville AveRichardson, TX 75082Phone: 972‑664‑3600, 866‑275‑4526Fax: 972‑664‑3656Contact: Raelyn Wade, SVP, SalesEmail: [email protected]: www.knowledgebasemarketing.com

KnowledgeBase Marketing provides information marketing and award‑winning database solutions that enable companies to acquire and manage profit‑able customer relationships across traditional and Web‑based contact points. By transforming data into business intelligence, we enable clients to understand customer and prospect behavior, design effective marketing campaigns and then execute, track, measure and improve those programs. Over 30 years, we have created a comprehensive world‑class suite of marketing solutions that includes database, analytics, strategic consulting, program management and data. These five core competencies produce integrated marketing solu‑tions for marketers seeking to become data‑driven.


Managers: Business-to-Business

Edith Roman Associates Inc1 Blue Hill Plz 16th FlPearl River, NY 10965‑8556Phone: 845‑620‑9000Fax: 845‑620‑9035Contact: Joel ManningWebsite: www.edithroman.com

Edith Roman is a leader in list brokerage, manage‑ment, database marketing and e‑mail marketing. We’ve built our reputation by providing our clients with world‑class customer service and an extraordi‑nary attention to detail. Our b2b specialists offer you over 50 years of expertise. We help high‑technology, general business catalogers, publishers, training and sales organizations to generate increased response to their products and services in a variety of markets. Our List Management division delivers maximum list rental revenue to our list owners. These results are achieved through our comprehensive sales and mar‑keting campaigns, supported by the industry’s most knowledgeable sales staff.




VentureDirect’s List Services Group is the exclusive manager of more than 850 responsive Email, Postal Mailing Lists and Insert Programs. We represent high

profile, brand name files; smaller specialty lists, and inserts programs that target niche audiences. Our experienced List and Insert Managers provide superior marketing, sales, list maintenance, reporting and customer service for each property‑ ensuring maximum revenue for list owners. We also provide comprehensive List and Insert Brokerage. Our Brokerage team conducts thorough research, offers professional consultation and helps mailers zero‑in on their best market by providing the lists that will gen‑erate the utmost response. Our extensive experience creates efficient, responsive solo and cooperative email and direct mail campaigns for our clients. Our diverse services also include: Email and Data Append/Enhancement, Data Processing, Merge/Purge, NCOA, and Direct Marketing Consultation.

Managers: consumer



Managers: E-Mail

ePostDirect IncOne Blue Hill Plaza 16th FloorBox 1556Pearl River, NY 10965‑8556Phone: 800‑409‑4443Fax: 845‑620‑9035Contact: Chris LongoEmail: [email protected]: www.epostdirect.com

ePostDirect is the leading provider of fast and cost‑effective email customer acquisition and email communication services. The ePost Advantage...Exceptional Lists, Unparalleled Customer Service & Innovative Technology. We specialize in providing a wide range of solutions and methodologies to help you design, implement, track and measure your campaigns. Within a few weeks of your initial contact with us, you can start acquiring new customers and reaching existing cus‑tomers over the Internet ‑ more swiftly, economically and efficiently than you ever thought possible! ePostDirect services include: Coregistration

Email Append Email Transmission Email Prospecting Delivery Assurance Creative List Selection Programming Web Page Creation Surveys Opt‑out Maintenance Tracking & Response Analysis




VentureDirect’s List Services Group is the exclusive manager of more than 850 responsive Email, Postal Mailing Lists and Insert Programs. We represent high profile, brand name files; smaller specialty lists, and inserts programs that target niche audiences. Our experienced List and Insert Managers provide superior marketing, sales, list maintenance, reporting and customer service for each property‑ ensuring maximum revenue for list owners. We also provide comprehensive List and Insert Brokerage. Our Brokerage team conducts thorough research, offers professional consultation and helps mailers zero‑in on their best market by providing the lists that will gen‑erate the utmost response. Our extensive experience creates efficient, responsive solo and cooperative email and direct mail campaigns for our clients. Our diverse services also include: Email and Data Append/Enhancement, Data Processing, Merge/Purge, NCOA, and Direct Marketing Consultation.



Managers: Full Service

Specialists Marketing Services777 Terrace Ave Suite #401, 4th FloorHasbrouck Heights, NJ 07604Phone: 201‑865‑5800Fax: 201‑867‑2450Contact: Robin NealEmail: [email protected]: www.specialistsms.com

An industry leader in world class customer service, providing our clients with intelligent marketing solutions. Expertise in the area of Management (List & Insert Media), Brokerage (List & Insert Media), Compilation and Analytical Services. Specialists Marketing Services provides list / media management offering full scale sales and marketing services en‑abling us to maximize our clients list rental revenue. Our Computer Services Division has the ability to furnish our List Management clients with List Rental fulfillment. We also provide list and response media brokerage, circulation planning and consultative services for companies that utilize direct channels in the customer acquisition process. Our Direct Data (compilation) group, services both consumer and busi‑ness to business marketers with marketing solutions beyond traditional response lists. We have created an infrastructure that supports numerous types of businesses, including catalog, publishing, retail, conti‑nuity, business to business and e‑commerce.



owners: Business-to-Business

Accuity4709 Golf RoadSkokie, IL 60076Phone: 847‑676‑9600Fax: 847‑933‑8101Contact: Marideth J. Salgado, Manager, Marketing & CommunicationsEmail: [email protected]: www.accuitysolutions.com

Accuity’s MarketingServices solutions de‑liver direct links you need to optimize any financial industry‑focused marketing campaign. Since 1911, Accuity’s role as the Official Registrar of American Bankers Association Routing Numbers has enabled us to compile and maintain the most authoritative and comprehensive collection of global financial institu‑tion information available. Our trusted and up‑to‑date financial industry lists can help you define new markets, reach key decision makers and evaluate new revenue opportunities easily and cost‑effectively.



owners: consumerEpsilon/Abacus, a division of Epsilon4301 Regent BlvdIrving, TX 75063Phone: 800‑309‑0505Contact: Tabitha FreemanEmail: [email protected]


owners: E-Mail




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MERcHAnDISE oRDER PRocESSInG

E-commerce Systems/Services

Avexxis corp30 Avon Meadow LaneAvon, CT 06001Phone: 888‑AVEXXIS(283‑9947)Fax: 860‑677‑2176Contact: John FinkEmail: [email protected]: www.avexxis.com

PRODUCT: Full featured multi‑channel com‑merce software, supporting Web, POS, catalog, and wholesale. Integrated Web Store, forecasting and accounting included. CHANNELS: Web, POS, catalog, and wholesale. STATEMENT: Avexxis provides the most powerful, flexible system in the multi‑channel commerce space, and offers a totally integrated Web Store. The unique design of Avexxis software provides a low footprint, high perfor‑mance, aggressively priced solution that delivers the best price/performance available. Extensive reporting capabilities and unique consultative approach go far beyond competitive offerings in the industry. CLIENTS: Vermont Teddy Bear, Macy’s, C.C. Filson Company, The Wisconsin Cheeseman, Cargo Largo


Step up to Mail Order Manager 6.0 with the new Manager’s Dashboard feature! With a fully‑customized picture of each major area in your company, your key decision‑makers can select the details that are important to them. New tools, reports and controls to complement M.O.M.’s renowned order processing, in‑ventory management and customer service solutions make this new version our best ever. Order entry/review, up sells/cross‑sell/substitute/promotional items, customer maintenance, point/rewards, RFM, in‑ventory, continuity, drop‑shipping, kitting, purchasing, forecasting, credit card & electronic check processing, order fulfillment, shipping, warehouse operations, A/R, A/P, reporting, list management, point‑of‑sale, integrated ecommerce, Amazon®/eBay®/Yahoo!® channel integration and much more. Discover your

perfect view today ‑ contact a Dydacomp Solution Specialist at 800‑858‑3666 or email [email protected] to schedule an online demonstration or to order the full working tutorial.

MIcRoS-Retail30500 Bruce Industrial PkwyCleveland, OH 44139‑3942Phone: 440‑498‑4414Fax: 508‑647‑9495Contact: Christine GreenblattEmail: info@micros‑retail.comWebsite: www.micros‑retail.com

MICROS‑Retail (a division of MICROS Systems, Inc. that includes subsidiaries, Datavantage, Fry, Com‑mercialWare, eOne Group, and RedSky IT) provides comprehensive, best in class solutions for the retail and direct markets worldwide. With solutions like CWSerenade™ and eOne™ Web Commerce, Xstore and many others, MICROS‑Retail enables merchants to deliver on the customer experience while optimiz‑ing operational efficiency across all channels. Java technology, rich functionality, support, and flexibility explain why 340+ retailers choose MICROS‑Retail . www.micros‑retail.com.

Pacnet Services Ltd595 Howe St Fl 4Vancouver, BCV6C 2T5 CanadaPhone: 604‑689‑0399Fax: 604‑689‑0311Contact: Brendan Mahar, Business Development MgrEmail: [email protected]: www.pacnetservices.com

Through a single convenient location, PacNet offers a complete range of domestic and international payment solutions including multi‑currency check‑cashing, check‑issuing, credit card processing, single and recurring direct debit, and giro transfer collec‑tion. There is no need to open new bank accounts or negotiate costly agreements with multiple providers. Through PacNet, direct mail companies of all descrip‑tions can offer each customer payment options that are convenient and familiar, yet receive funds quickly in the very same bank account they use today. Easy set up, low all‑inclusive commissions and clear easy‑to‑read reports make cashing payments from the U.S. and around the world a breeze.

Sterling commerce4600 Lakehurst CourtDublin, OH 43016Phone: 614‑793‑4041, 800‑299‑4031Email: [email protected]: www.sterlingcommerce.com

Sterling Commerce, an AT&T Inc. company, helps customers thrive in a global economy by connecting their business communities, processes, people, and technology. More than 30,000 customers worldwide‑including 82% of the FORTUNE® 500‑use Sterling Commerce solutions for business process integration, multi‑channel selling, supply chain fulfillment, and payments management to improve profitability inside and outside their company walls. Headquartered in Columbus, Ohio, Sterling Commerce has offices in 24 countries.

Mail order Software/Systems




MAcH Software - Data Management Associates4000 Executive Park Dr Ste 101Cincinnati, OH 45241Phone: 800‑660‑1275 x 204Email: [email protected]: www.machsoftware.com

MACH Software is a multi‑channel order management solution for catalog, retail and internet businesses. MACH Software offers a fully‑integrated system, excel‑lent training and professional customer service to help you seamlessly manage your operation. Functionality found in MACH is: order entry, credit card processing, manifesting, inventory control, purchasing, receiving, sales and RFM analysis, list management, accounts receivable and payable, financial reporting, point of sale, ad hoc database reporting tools and connectivity to third party call centers and the Internet.

Morse Data corporation16 Pierce StreetDover, NH 03820Phone: 603‑742‑2500, 888‑667‑7332Fax: 603‑742‑8178Contact: Don BizzaroEmail: [email protected]: www.getinorder.com

InOrder is an Enterprise Management System for Multichannel Merchants. Easily deployed as an of‑the‑shelf system, InOrder accommodates all sales channels, including web, phone, fax, edi, POS and catalog sales in real time for immediate and accurate inventory and order processing. Cost effective and modular, InOrder is the scalable, end‑to‑end solution that serves as one central system to manage every‑thing from ecommerce, customer response, campaign & list management, order, inventory & warehouse management, accounting and reporting.

natural Solutions8003 Castleway Dr Ste 200Indianapolis, IN 46250Phone: 317‑596‑1219 x204Fax: 317‑596‑1225Contact: Tyce McIntosh, VPEmail: [email protected]: www.naturalsol.com

Natural Solutions is an industry leader in providing software solutions and services to the multi‑channel retailer. Whether your company offers its products through a storefront, a web site, or a direct marketing piece, we enhance your business’s productivity with our proven software solution. Our suite of software handles order processing, fulfillment, financials and creates a powerful synergy between channels.

Profitcenter Software Inc50 Charles Lindbergh BlvdUniondale, NY 11553Phone: 516‑414‑6300 , 888‑446‑6240Fax: 516‑414‑6304Contact: George Winter, Executive Vice PresidentEmail: [email protected]: www.profitcentersoftware.com

PCS’ Profitability Software Suite™ is a 100% web‑based, on demand multi‑channel sales and fulfillment application specifically for companies struggling with issues from thousands of product variations moving through multiple channels. PCS provides customers one unified solution that directly enhances their bottom line while eliminating the costs and complexities of traditional software. The suite consists of: Sales Force Automation Order Processing Accounting Customer Service Marketing Executive Reporting Memberships ERP‑Expense Management WebStore Management Product Maintenance Mailings Point of Sale Your Whole Business. On Demand.




terno & Associates Inc755 Boardman Canfield Rd, Suite N2Boardman, OH 44512Phone: 877‑99‑TERNOFax: 330‑629‑7585Contact: Jeffrey MoliternoWebsite: www.terno.com

PROGRAMS/SERVICES/PRODUCTS: TernoVelocity has moved catalog management software from the multi‑channel to THE OMNI‑CHANNEL ERA. At Terno & Associates, we are pioneering this change by creating the most flexible and all‑encompassing solution in the industry. If you are taking orders from phone, mail, web, retail stores, or other channels, TernoVelocity is the perfect application to seamlessly manage your operation. Everything from order entry, fulfillment, warehousing/inventory management, purchasing, internet processing, shipping, credit card routines, mailing lists, and more are included in one package. Why choose Terno? We offer the best combination of flexibility, quality personal support, catalog experi‑ence, and robust features. Join the ranks of satisfied customers including Chinaberry, Collision Services, Cuddledown, Into The Wind, LuckyPet, Tuttle, and Wendell August.

Multichannel Software/Systems






MACH Software is a multi‑channel order management solution for catalog, retail and internet businesses. MACH Software offers a fully‑integrated system, excellent training and professional customer service to help you seamlessly manage your operation. Func‑tionality found in MACH is: order entry, credit card processing, manifesting, inventory control, purchas‑ing, receiving, sales and RFM analysis, list manage‑ment, accounts receivable and payable, financial reporting, point of sale, ad hoc database reporting tools and connectivity to third party call centers and the Internet.

MIcRoS-Retail30500 Bruce Industrial PkwyCleveland, OH 44139‑3942Phone: 440‑498‑4414Fax: 508‑647‑9495Contact: Christine GreenblattEmail: info@micros‑retail.comWebsite: www.micros‑retail.com

MICROS‑Retail (a division of MICROS Systems, Inc. that includes subsidiaries, Datavantage, Fry, Com‑mercialWare, eOne Group, and RedSky IT) provides comprehensive, best in class solutions for the retail and direct markets worldwide. With solutions like CWSerenade™ and eOne™ Web Commerce, Xstore and many others, MICROS‑Retail enables merchants to deliver on the customer experience while optimiz‑ing operational efficiency across all channels. Java technology, rich functionality, support, and flexibility explain why 340+ retailers choose MICROS‑Retail . www.micros‑retail.com.


InOrder is an Enterprise Management System for Multichannel Merchants. Easily deployed as an of‑the‑shelf system, InOrder accommodates all sales channels, including web, phone, fax, edi, POS and catalog sales in real time for immediate and accurate inventory and order processing. Cost effective and

modular, InOrder is the scalable, end‑to‑end solution that serves as one central system to manage every‑thing from ecommerce, customer response, campaign & list management, order, inventory & warehouse management, accounting and reporting.




PCS’ Profitability Software Suite™ is a 100% web‑based, on demand multi‑channel sales and fulfillment application specifically for companies struggling with issues from thousands of product variations moving through multiple channels. PCS provides customers one unified solution that directly enhances their bottom line while eliminating the costs and complexities of traditional software. The suite consists of: Sales Force Automation Order Processing Accounting Customer Service Marketing Executive Reporting Memberships ERP‑Expense Management WebStore Management Product Maintenance Mailings Point of Sale Your Whole Business. On Demand.




terno & Associates Inc755 Boardman Canfield Rd, Suite N2Boardman, OH 44512Phone: 877‑99‑TERNOFax: 330‑629‑7585Contact: Jeffrey MoliternoWebsite: www.terno.com

PROGRAMS/SERVICES/PRODUCTS: TernoVelocity has moved catalog management software from the multi‑channel to THE OMNI‑CHANNEL ERA. At Terno & Associates, we are pioneering this change by creating the most flexible and all‑encompassing solution in the industry. If you are taking orders from phone, mail, web, retail stores, or other channels, TernoVelocity is the perfect application to seamlessly manage your operation. Everything from order entry, fulfillment, warehousing/inventory management, purchasing, internet processing, shipping, credit card routines, mailing lists, and more are included in one package. Why choose Terno? We offer the best combination of flexibility, quality personal support, catalog experi‑ence, and robust features. Join the ranks of satisfied customers including Chinaberry, Collision Services, Cuddledown, Into The Wind, LuckyPet, Tuttle, and Wendell August.


order Management Software/Systems


Step up to Mail Order Manager 6.0 with the new Manager’s Dashboard feature! With a fully‑customized picture of each major area in your company, your key decision‑makers can select the details that are important to them. New tools, reports and controls to complement M.O.M.’s renowned order processing, in‑ventory management and customer service solutions make this new version our best ever. Order entry/review, up sells/cross‑sell/substitute/promotional items, customer maintenance, point/rewards, RFM, in‑ventory, continuity, drop‑shipping, kitting, purchasing, forecasting, credit card & electronic check processing, order fulfillment, shipping, warehouse operations, A/R, A/P, reporting, list management, point‑of‑sale, integrated ecommerce, Amazon®/eBay®/Yahoo!® channel integration and much more. Discover your perfect view today ‑ contact a Dydacomp Solution Specialist at 800‑858‑3666 or email [email protected] to schedule an online demonstration or to order the full working tutorial.


MACH Software is a multi‑channel order management solution for catalog, retail and internet businesses. MACH Software offers a fully‑integrated system, excellent training and professional customer service to help you seamlessly manage your operation. Func‑tionality found in MACH is: order entry, credit card processing, manifesting, inventory control, purchas‑ing, receiving, sales and RFM analysis, list manage‑ment, accounts receivable and payable, financial reporting, point of sale, ad hoc database reporting tools and connectivity to third party call centers and the Internet.


InOrder is an Enterprise Management System for Multichannel Merchants. Easily deployed as an of‑the‑shelf system, InOrder accommodates all sales channels, including web, phone, fax, edi, POS and catalog sales in real time for immediate and accurate inventory and order processing. Cost effective and modular, InOrder is the scalable, end‑to‑end solution that serves as one central system to manage every‑thing from ecommerce, customer response, campaign & list management, order, inventory & warehouse management, accounting and reporting.




PCS’ Profitability Software Suite™ is a 100% web‑based, on demand multi‑channel sales and fulfillment application specifically for companies struggling with issues from thousands of product variations moving through multiple channels.

PCS provides customers one unified solution that directly enhances their bottom line while eliminating the costs and complexities of traditional software. The suite consists of: Sales Force Automation Order Processing Accounting Customer Service Marketing Executive Reporting Memberships ERP‑Expense Management WebStore Management Product Maintenance Mailings Point of Sale Your Whole Business. On Demand.

Stone Edge technologies Inc920 Germantown Pike Ste 112Plymouth Meeting, PA 19462Phone: 610‑994‑3699 x113Contact: John Frazar, Sls. Mgr.Email: [email protected]: www.StoneEdge.com

The Stone Edge Order Manager is a complete system for managing orders from all of your sales channels: Internet, POS, phone, etc. It downloads orders from over 30 popular shopping cart systems, including Yahoo!, Miva Merchant, Volusion, Cart32, ShopSite, os‑Commerce and others, and from sales channels such as Amazon, eBay and Shop.com. Then it gives you the tools you need to manage your business efficiently: Inventory control. Customer management. Order processing and fulfillment. Drop‑shipping and fulfill‑ment center support. Credit card processing. Picking, packing and shipping. QuickBooks integration. All in one affordable, feature‑rich package! Streamline the entire process of reviewing, processing and shipping orders. Handle backorders, returns, exchanges and other revisions with a few mouse clicks, then print invoices, packing slips and shipping labels, and you’re ready to ship! The Order Manager is designed and priced for merchants handling 10 to 3,000 orders per day, with extensive support for a wide variety of shop‑ping cart systems and the kind of live, knowledgeable technical support that busy merchants need. All for as little as $1,500!



Payment Processing: checks/Debit



Payment Processing: credit cards



Payment Processing: E-commerce



PRInt/PRoDUctIon & PAPERPaper: coated Freesheet

verso Paper6775 Lenox Center Ct, Suite 400Memphis, TN 38115Phone: 877‑837‑7606Contact: Verso PaperWebsite: www.versopaper.com

Branch offices in Atlanta, Boston, Chicago, California, New York and Philadelphia. To contact a Verso sales representative, please call (877) 837‑7606. CoatedFreesheet No. 3 Influence Gloss No. 3 Influence Matte No. 3 Influence Soft‑Gloss No. 3 Influ‑ence Gravure No. 3 Velocity Gloss CoatedGroundwood No. 4 Liberty Gloss No. 4 Liberty Dull No. 4 Liberty Gravure No. 5 Advocate Offset Gloss No. 5 Advocate Offset Enhanced Hi‑Bulk No. 5 Advocate Roto Gloss Supercalendered Trilogy A Offset (SC‑A) Trilogy A Roto (SC‑A) Trilogy B Offset (SC‑B) Trilogy B Roto (SC‑B)

Paper: coated Groundwood



Paper: Merchants

Lindenmeyr central3 Manhattanville RdPurchase, NY 10577‑2110Phone: 914‑696‑9300Fax: 914‑696‑9333Website: www.lindenmeyr.com

Contact ‑ East: Timothy S. Christie Vice President ‑ Eastern Sales 3 Manhattanville Road Purchase, NY 10577 914‑969‑9305 tchristie@cng‑inc.com Contact ‑ West: Al Gralnick Vice President ‑ Western Sales 61760 Tulare Lane La Quinta, CA 92253 760‑564‑2425 agralnick@cng‑inc.com


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Value&Service: Lindenmeyr Central offers an unusual combination of the services and support provided by both a paper merchant and a paper mill. With these twin capabilities, we can ensure catalog publishers and printers receive the most appropriate, reliable and cost‑effective paper supply. Lindenmeyr Central calls on the combined resources of the Central National‑Gottesman/Lindenmeyr family of paper companies, which has more than 100 years of experience in the worldwide pulp and paper industry. Annual turnover is more than 3 billion dollars and four million tons. Lindenmeyr Central employs specialists highly experi‑enced in the paper needs of the magazine and catalog industry and works with an unparalleled network of mill resources throughout the world. These include: AbitibiBowater, Domtar, Fraser, Irving, Kruger, Leipa, M‑Real, Myllykoski, NewPage Inc., Sappi, St. Mary’s, Stora‑Enso, UPM, Verso Paper, and more.

Paper: Supercalendared



Printer: Business to Business catalog

Brown Printing company1500 Broadway Suite 505New York, NY 10036Phone: 212‑782‑7800Fax: 212‑782‑7878Contact: Jill Tobin, Director of Marketing & StrategyWebsite: www.bpc.com

Brown Printing Company proudly serves America’s premier catalogers with premedia, printing, distribu‑tion and value‑added services. Founded in 1957, Brown is a proven industry leader with over 400 clients.

Brown operates three state‑of‑the‑art manufactur‑ing facilities strategically located across the United States. We encourage you to learn more about how Brown’s quality, superior customer service and state‑of‑the‑art technology makes us the right partner for your printing needs.

the Dingley Press119 Lisbon RdLisbon, ME 04250Phone: 207‑353‑4151Fax: 207‑353‑9886Website: www.dingley.com

WHOWEARE: A full‑service catalog printer with over 70 years of experience in offering customers considerable paper and postage savings with the unique RIGHTSIZE format, flexible co‑mailing and distribution capabilities, precise quality control, out‑standing manufacturing reliability and a commitment to customer service unmatched in the industry. SERVICES: We offer customer‑focused service for nationwide catalog customers with print runs of 300,000 to 10 million copies. Our daily operations are governed by high standards of integrity and efficiency, delivering a quality rightsize catalog at a competitive price, and on‑time distribution with optimal discounts. Our skilled staff operates with the latest in prepress, print, list service and bindery technologies. At The Dingley Press, we know your catalog is your access to the world, and we understand that the continued success of your company relies on business synergy with your printer.

Fry communications Inc800 West Church RdMechanicsburg, PA 17055Phone: 800‑334‑1429Fax: 717‑697‑1358Email: [email protected]: www.frycomm.com

Celebrating75Years! As one of the nation’s largest privately‑held information distribution com‑panies, Fry Communications provides the exceptional premedia, printing, distribution, fulfillment, and infor‑mation publishing services required by successful mul‑tichannel merchants. Fry’s comprehensive offerings include web‑based page submission and soft proofing, postal analysis focused on postage reduction strate‑gies, digital publishing of e‑catalogs linked directly to ordering sites, complete content management services, and personalized direct mail utilizing vari‑able data digital printing. Our consultative approach creates strong, lasting partnerships, and our diverse resources and technologies, respected expertise, and unparalleled flexibility deliver real solutions to today’s challenges ‑ in print, by direct mail, over the Web, and beyond.

WhatWeProduce: Award‑winning printing, from 10,000 copies into the millions, in digest, slim jim, standard, and tabloid sizes, both saddle and perfect bound with inside and/or outside inkjet, on a variety of paper stocks. Our myriad finishing equipment includes a selective polybagger with wide‑swath inkjetting. Fry’sDistributionDynamic: Located within one day’s drive of 17 of the country’s 29 BMCs, and al‑most 250 of the 463 SCF facilities ‑ about 70 percent of the U.S. population! Complete list processing and logistics planning services, including pool shipping, co‑mailing or co‑binding, and dynamic entry. ComprehensiveServices: Website design and hosting; information database management and marketing; complete content management services; graphic design and production; variable data digital printing; direct mail capabilities.

transcontinental PrintingUnited StatesPhone: 630‑717‑9300, 800‑265‑3160Contact: Bruce Jensen, VP, U.S. Sales Catalog GroupEmail: [email protected]: www.transcontinental‑printing.com/catalog

Serving a diverse range of catalog businesses, Transcontinental, the sixth largest printer in North America, provides a full suite of marketing services and flexible printing solutions that enhance catalog printing and help maximize catalogers’ bottom‑line results. From database analytics, email marketing so‑lutions, direct mail, and the most advanced technolo‑gies in printing, binding, stitching, polybagging, high resolution ink jetting and personalization options, we provide mass customization print solutions that make catalogs stand out and generate increased ROI.

Printer: commercial

Japs-olson company7500 Excelsior BlvdSt Louis Park, MN 55426Phone: 952‑932‑9393, 800‑548‑2897Fax: 952‑912‑1900Contact: Debbie Roth, VP/Sls. Mktg.Website: www.japsolson.com

Full‑service commercial printer specializing in direct mail and direct response production. Japs‑Olson’s 512,000‑ sq.‑ft. production facility is one of the larg‑est in the country. We feature over 30 presses includ‑ing three 16‑color full‑size web presses and 8‑color, 10‑color and 12‑color sheetfed presses. Combined with 22 laser printers (300 & 600 dpi) and 64 standard, stretch & jumbo inserters we can easily handle your most demanding direct mail project.


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Ripon Printers656 S Douglas StRipon, WI 54971Phone: 920‑748‑3741, 800‑321‑3136Contact: Carol Cluppert, Mktg.Email: [email protected]: www.riponprinters.com

Ripon Printers is an award‑winning printer of catalogs for small and mid‑sized direct merchants. We provide sustainable print solutions and services that expand your business, using the latest technologies from premedia through fulfillment and distribution. Linking our many capabilities is an obsessive devotion to customer service that places your satisfaction above any other business goals. At Ripon Printers, we build relationships to last a lifetime. Contact us today for a no‑obligations consultation.

Printer: consumer catalogs

Brown Printing company1500 Broadway Suite 505New York, NY 10036Phone: 212‑782‑7800Fax: 212‑782‑7878Contact: Jill Tobin, Director of Marketing & StrategyWebsite: www.bpc.com

Brown Printing Company proudly serves America’s pre‑mier catalogers with premedia, printing, distribution and value‑added services. Founded in 1957, Brown is a proven industry leader with over 400 clients. Brown operates three state‑of‑the‑art manufacturing facilities strategi‑cally located across the United States. We encourage you to learn more about how Brown’s quality, superior customer service and state‑of‑the‑art technology makes us the right partner for your printing needs.

the Dingley Press119 Lisbon RdLisbon, ME 04250Phone: 207‑353‑4151Fax: 207‑353‑9886Website: www.dingley.com

WHOWEARE: A full‑service catalog printer with over 70 years of experience in offering customers considerable paper and postage savings with the unique RIGHTSIZE format, flexible co‑mailing and distribution capabilities, precise quality control, out‑standing manufacturing reliability and a commitment to customer service unmatched in the industry. SERVICES: We offer customer‑focused service for nationwide catalog customers with print runs of 300,000 to 10 million copies. Our daily operations are governed by high standards of integrity and efficiency, delivering a quality rightsize catalog at a competitive

price, and on‑time distribution with optimal discounts. Our skilled staff operates with the latest in prepress, print, list service and bindery technologies. At The Dingley Press, we know your catalog is your access to the world, and we understand that the continued success of your company relies on business synergy with your printer.


Celebrating75Years! As one of the nation’s larg‑est privately‑held information distribution companies, Fry Communications provides the exceptional premedia, printing, distribution, fulfillment, and information publishing services required by successful multichan‑nel merchants. Fry’s comprehensive offerings include web‑based page submission and soft proofing, postal analysis focused on postage reduction strategies, digital publishing of e‑catalogs linked directly to order‑ing sites, complete content management services, and personalized direct mail utilizing variable data digital printing. Our consultative approach creates strong, lasting partnerships, and our diverse resources and technologies, respected expertise, and unparalleled flexibility deliver real solutions to today’s challenges ‑ in print, by direct mail, over the Web, and beyond. WhatWeProduce: Award‑winning printing, from 10,000 copies into the millions, in digest, slim jim, standard, and tabloid sizes, both saddle and perfect bound with inside and/or outside inkjet, on a variety of paper stocks. Our myriad finishing equipment includes a selective polybagger with wide‑swath inkjetting. Fry’sDistributionDynamic: Located within one day’s drive of 17 of the country’s 29 BMCs, and al‑most 250 of the 463 SCF facilities ‑ about 70 percent of the U.S. population! Complete list processing and logistics planning services, including pool shipping, co‑mailing or co‑binding, and dynamic entry. ComprehensiveServices: Website design and hosting; information database management and marketing; complete content management services; graphic design and production; variable data digital printing; direct mail capabilities.

Printer: Direct Mail


Celebrating75Years! As one of the nation’s larg‑est privately‑held information distribution companies, Fry Communications provides the exceptional premedia, printing, distribution, fulfillment, and information publishing services required by successful multichan‑nel merchants. Fry’s comprehensive offerings include web‑based page submission and soft proofing, postal analysis focused on postage reduction strategies, digital publishing of e‑catalogs linked directly to order‑ing sites, complete content management services, and personalized direct mail utilizing variable data digital printing. Our consultative approach creates strong, lasting partnerships, and our diverse resources and technologies, respected expertise, and unparalleled flexibility deliver real solutions to today’s challenges ‑ in print, by direct mail, over the Web, and beyond. DirectMailServices: Full color digital printing with variable data options, print on demand, direct mail services, and lettershop services. Our advanced laser technology provides sophisticated personaliza‑tion, including precise placement of type and graphics. Continuous (fan folded or roll feed) and cut‑sheet, full‑color, and black and white personalized laser printing. Our expansive lettershop includes automated bursting, intelligent inserting, interleave folding, tabbing, stamp‑ing, and high‑speed polywrapping and labeling. ComprehensiveServices: Award‑winning print‑ing, from 10,000 copies into the millions, in digest, slim jim, standard, and tabloid sizes, both saddle and perfect bound, on a variety of paper stocks. Website design and hosting; information database management and marketing; complete content management services; graphic design and production; digital editions.


Japs-olson company7500 Excelsior BlvdSt Louis Park, MN 55426Phone: 952‑932‑9393, 800‑548‑2897Fax: 952‑912‑1900Contact: Debbie Roth, VP/Sls. Mktg.Website: www.japsolson.com

Full‑service commercial printer specializing in direct mail and direct response production. Japs‑Olson’s 512,000‑ sq.‑ft. production facility is one of the larg‑est in the country. We feature over 30 presses includ‑ing three 16‑color full‑size web presses and 8‑color, 10‑color and 12‑color sheetfed presses. Combined with 22 laser printers (300 & 600 dpi) and 64 standard, stretch & jumbo inserters we can easily handle your most demanding direct mail project.

SHIPPInG & DIStRIBUtIonShipping & Distribution:

Full-Service

Fresh Warehousing & Fulfillment760 52nd StSt Louis, MO 63102Phone: 618‑271‑5500Contact: John Cusumano, Jr., VPEmail: [email protected]: www.freshwarehousing.com

Avoid Critical Fulfillment Mistakes that Could Cost You Customers! Don’t accept shipping errors, late shipments or poor service. Learn how to protect your business now with valuable warehousing AND fulfill‑ment evaluation tools at www.freshwarehousing.com. Are you shipping in bulk to distributors and to retail distribution warehouses? Are you importing container loads? Let Fresh Warehousing receive and break down the container (stripping), then deliver the direct‑to‑consumer orders, fulfill special orders, custom orders, repair parts, replacement parts, closeouts and all distributor, retailer and direct consumer sales. Fresh Warehousing can also stock your product in our Mid‑west warehouse. Our Web Management System allows you to track orders, view inventory in real‑time and print reports. Fresh Warehousing is your trusted drop shipper, fulfillment services provider, and warehousing partner.

Materialogic1160 Research BlvdSt. Louis, MO 63132Phone: 800‑333‑7144Email: [email protected]: http://www.materialogic.com

Materialogic is the premier 3PL provider for e‑commerce, catalogs, and multichannel marketers. We specialize in order processing of product and literature for B2B/B2C applications through centrally located distribution facilities, helping lower overall transportation cost and improve service. Clients large and small enjoy the broad range of services:

• Order Management & Credit Card Processing • eCommerce Solutions, Hosting, full EDI/AS2 • Secured Warehousing (including food grade and climate) • Multiple Service Levels For Pick, Pack and Ship • Value Added Services (packaging, print management and kit assembly) • Real‑Time Web Reporting • Reverse Logistics

Materialogic’s fully integrated solutions reduce a clients’ overall investment, leaving them more time to spend developing and marketing their products.



tELEMARkEtInGtelemarketing: Workforce

Mgmt. Systems

Pipkins Inc530 Maryville Ctr Dr Ste 220St Louis, MO 63141Phone: 800‑469‑6106Fax: 314‑469‑0841Website: www.pipkins.com

Pipkins is a leading supplier of workforce management software for the call center industry, providing such critical functionality as forecasting, scheduling, skill‑based routing and much more. The company has recent‑ly introduced its revolutionary new Vantage Point (the all‑new Maxima Advantage®8.0), which can easily be customized for each user—to meet individual needs and automate specific often‑performed tasks. Vantage Point makes it easy for call centers to efficiently meet customer service and profitability goals.

telemarketing: outbound

tele Resources Inc1203 London RdDuluth, MN 55802Phone: 888‑698‑8787Contact: Mark Swanson, Dir. of Bus. Dev.Website: www.teleresources.net

Tele Resources, Inc., is an outbound call center with a wide range of specialized services in order to cre‑ate long‑standing dedicated relationships. We have experienced agents in B‑to‑B, B‑to‑C, and acquisition programs. In addition, we have run successful Publica‑tion, Credit Card, Book/CD/DVD Clubs, Membership, Telecommunications, Financial, Political, Fundraising, Utility, Timeshare, Research/Survey, Upgrade/Reten‑tion, Discount programs, Lead Generation and more. Contact Mark Swanson 888‑698‑8787, Ext. 114, or [email protected] for a solution on all your inquiries.

teleresources: consultants

Global Response777 South State Road 7Margate, FL 33068Phone: 800‑537‑8000Contact: Wendy ShoosterEmail: [email protected]: www.globalresponse.com

Global Response provides multi‑channel customer contact and call center services for many leading brands including Lord & Taylor, Crate & Barrel, PUMA, and FAO Schwarz. Flexible, capable, experienced. Sophisticated technology and innovative collabora‑tion with clients. Clients include many vertical industries. The company also provides comprehensive eCommerce and Fulfillment solutions. Known for its unique Brand Care approach to identifying with and representing its clients. The brands you trust ‑ trust Global Response.

WAREHoUSInGconveyors, components &

Accessories

Wildeck Inc405 Commerce StWaukesha, WI 53186Phone: 800‑325‑6939Fax: 262‑549‑3446Contact: Keith G. Pignolet, President; Hubert Schle‑gel, Director of MarketingEmail: [email protected]: www.wildeck.com

YEAR EStABLISHED: 1981 nUMBER oF EMPLoYEES: 125 SPECIALIZATIONS/PROGRAMS/SERVICES/ PRODUCTS: Optimize the efficiency of your distribution center, warehouse, or manufacturing operation with quality Wildeck products. Wildeck designs and manufactures custom mezzanines to support rack, shelving, convey‑ors, in‑plant offices, or provide additional manufactur‑ing, assembly, packaging or storage space. Wildeck also manufactures freight lifts (VRCs) to safely move materials between levels; and guard rail, rack protec‑tors and other safety products to protect warehouse

equipment, inventory, and people from accidental impact by fork‑lifts, heavy carts, or other vehicles. MULtI-cHAnnEL MERcHAnDISInG cLIEntS: The Gap, Pfizer, Disney, Kohl’s, Quaker Oats, General Nutrition Corp., Lands’ End, Marmaxx, Ingram Book Group, Payless Shoes, Crate & Barrel, Harley‑Davidson, Best Buy, Midwest Airlines, J. Crew, Circuit City, U.S. Government, J.C. Penney, and many more. PRoFESSIonAL AFFILIAtIonS: ‑ SEMA (Storage Equipment Manufacturers Associa‑tion) ‑ MHIA (Material Handling Industry of America) ‑ MHEDA (Material Handling Equipment Distributors Association) ‑ NAEC (National Association of Elevator Contractors)

Mezzanines

Wildeck Inc405 Commerce StWaukesha, WI 53186Phone: 800‑325‑6939Fax: 262‑549‑3446Contact: Keith G. Pignolet, President; Hubert Schle‑gel, Director of MarketingEmail: [email protected]: www.wildeck.com

YEAR EStABLISHED: 1981 nUMBER oF EMPLoYEES: 125 SPECIALIZATIONS/PROGRAMS/SERVICES/ PRODUCTS: Optimize the efficiency of your distribution center, warehouse, or manufacturing operation with quality Wildeck products. Wildeck designs and manufactures custom mezzanines to support rack, shelving, convey‑ors, in‑plant offices, or provide additional manufactur‑ing, assembly, packaging or storage space. Wildeck also manufactures freight lifts (VRCs) to safely move materials between levels; and guard rail, rack protec‑tors and other safety products to protect warehouse equipment, inventory, and people from accidental impact by fork‑lifts, heavy carts, or other vehicles.


MULtI-cHAnnEL MERcHAnDISInG cLIEntS: The Gap, Pfizer, Disney, Kohl’s, Quaker Oats, General Nutrition Corp., Lands’ End, Marmaxx, Ingram Book Group, Payless Shoes, Crate & Barrel, Harley‑Davidson, Best Buy, Midwest Airlines, J. Crew, Circuit City, U.S. Government, J.C. Penney, and many more. PRoFESSIonAL AFFILIAtIonS: ‑ SEMA (Storage Equipment Manufacturers Association) ‑ MHIA (Material Handling Industry of America) ‑ MHEDA (Material Handling Equipment Distributors Association) ‑ NAEC (National Association of Elevator Contractors)

Shipping Services

Endicia247 High StPalo Alto, CA 94301Phone: 650‑321‑2640 x 137Fax: 650‑328‑1943Contact: Ben OckenEmail: [email protected]: www.endicia.com

Endicia Internet Postage allows users to print pre‑paid U.S. Postal Service shipping labels directly from a PC, Mac, or API. Endicia allows companies to take advantage of the substantial savings of U.S. Postal Service shipping with the ease‑of‑use of a commercial shipping software system. Our solutions include stand‑alone desktop shipping tools, database integration, web services, customizable API’s and integration into over 60 third party applications. Stop getting short‑changed and give Endicia a try.

Warehouse & Inventory Management Systems

Upp Inc3075 Highland Parkway Suite 730Downers Grove, IL 60515Phone: 630‑493‑7800Fax: 630‑353‑6915Email: [email protected]: www.irmswms.comwww.ubsinc.com Today’s consumers drive a new set of organizational stresses on retailers. Your products need to be in stock and in sufficient quantity, ready to ship, on de‑mand. Whether customers are placing orders in stores, via telephone, or on a website, IRMS Warehouse Man‑agement provides real‑time order information. With product visibility across channels, and certified data integration, IRMS improves communication between your warehouse facilities, suppliers and storefronts to provide a seamless extension for your customers.

Warehouse Recycling Equipment

BloApcoN114W19125 Clinton DrGermantown, WI 53022Phone: 800‑959‑0880Fax: 262‑255‑3446Contact: Ric Johnson, Sls. Dir.Email: [email protected]: www.bloapco.com

Blower Application Company offers a complete line of piggyback shredders for efficient shredding of corru‑gated cartons in distribution and warehouse facilities. Save on waste hauling costs by shredding unpacked boxes prior to bailing, creating denser bales and more boxes per truck. In many instances the amount of waste loads is cut in half! BloApCo shredders mount directly over balers to conserve floor space. Shred‑ders for corrugated, wooden or plastic pallets are also available. BloApCo, headquartered in Germantown, Wis., has been working with customers around the world since 1933 solving a wide variety of waste and scrap handling problems.

WEB MARkEtInGRich Media

TURNING SHOPPERS INTO BUYERSTUTUTURRNRNINNINGGG SHSHHOPPPERSRSS IIINNTNTOO BBUYEYERSRSRSHHOPOP

SellPoint Inc3000 Executive Parkway, Suite 510San Ramon, CA 94583Phone: 866‑343‑4310Contact: Dennis MarshallEmail: [email protected]

SellPoint (www.sellpoint.net) is the leading provider of on‑demand video product tours, proven to increase sales both online and in‑store. SellPoint’s comprehen‑sive solutions for online merchandising also include brandshowcases, and help you retain shoppers and increase conversion by providing an engaging and dy‑namic presentation of your products. SellPoint’s tours and brand showcase content is free to retailers, simple to implement, completely hosted, and integrates into the unique look and feel of your online store.

Search Engine Marketing

oneupweb13561 S West Bayshore Dr Ste 3000Traverse City, MI 49684Phone: 231‑922‑9977Fax: 231‑922‑9966Contact: Duncan WhiteEmail: [email protected]: www.OneUpWeb.com

Oneupweb has been an innovator in digital marketing for more than a decade, creating integrated online marketing plans that include: natural search engine optimization, paid search marketing, conversion improvement and analytics, podcast production, social media marketing, online media planning and placement, and search marketing consultation for in‑house marketing teams. Oneupweb is a privately held, award‑winning company. For more information about Oneupweb, please call toll free 877.568.7477, visit OneUpWeb.com, or email [email protected].

P E R F O R M I C S

Performics180 N LaSalle St Suite 1100Chicago, IL 60601Phone: 312‑739‑0338Contact: Sarna Goldenberg, Director, MarketingWebsite: www.performics.com

Over 200 of the world’s top brands trust Performics to manage and grow their search marketing programs and sales. As experts in paid and natural search as well as feeds, emerging media and digital strategy, Performics drives client success by fully integrating elements such as strategic account/program management, busi‑ness analytics, conversion optimization, performance tracking/reporting and technology. By thinking forward about today and tomorrow in digital performance marketing, Performics empowers marketers to boost the efficiency and effectiveness of their marketing investments while developing future opportunities to grow. Drive results with Performics’ online marketing services and technologies.



PM Digital5 Hanover SqNew York, NY 10004Phone: 212‑387‑0300Contact: Suzy Sandberg, PresidentEmail: [email protected]: www.pmdigital.com

Headquartered in NYC, PM Digital is a leading online marketing agency serving direct response clients. For retailers, PM Digital helps target and scale an online audience through Search Engine Marketing, Datafeed Marketing and SEO. Supporting our full‑range of online marketing services is MediaHarbor®, our proprietary suite of search marketing tools, reporting and research, that simplifies and optimizes search performance on a real‑time basis. Our priority is simple: performance drives scale.

Search Engine optimization

Direct Logic Solutions4507 N Sterling Ave Ste 402Peoria, IL 61615Phone: 856‑222‑0725Contact: Ned Barrett, Pres.Email: nedbarrett@direct‑logic.comWebsite: www.direct‑logic.com

Direct Logic Solutions is a full‑service interactive marketing firm with a client‑centric approach that makes us a virtual extension of your marketing team. Our Search Engine Optimization team uses state‑of‑the art delivery tools to ensure that your website achieves the highest possible ranking. There are many different elements of a website that need to be analyzed and manipulated in order for the search engines to recognize the true relevance of your site and you can depend on our team to be up on the latest SEO trends. We will work closely with you to develop a best‑practices program that drives qualified visitors to your website. Our clients are from a diverse set of industries and include Discover Card, Hasbro Toys, Nancy’s Notions, Swarthmore College and many others. To complement our SEO practice, we offer a full‑suite of interactive services including paid search engine marketing, database, development, full‑service e‑mail, online Promotions and Sweepstakes, Advanced Analytics, and interactive Design. Contact us today and give your website a fresh start.

P E R F O R M I C S

Performics180 N LaSalle St Suite 1100Chicago, IL 60601Phone: 312‑739‑0338Contact: Sarna Goldenberg, Director, MarketingWebsite: www.performics.com

Over 200 of the world’s top brands trust Performics to manage and grow their search marketing programs and sales. As experts in paid and natural search as well as feeds, emerging media and digital strategy, Performics drives client success by fully integrating elements such as strategic account/program management, busi‑ness analytics, conversion optimization, performance tracking/reporting and technology. By thinking forward about today and tomorrow in digital performance marketing, Performics empowers marketers to boost the efficiency and effectiveness of their marketing investments while developing future opportunities to grow. Drive results with Performics’ online marketing services and technologies.


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