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By Arthur Ruan 14/01/2011 IT Division Monthly Report.

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By Arthur Ruan 14/01/2011 IT Division Monthly Report
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Page 1: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

By Arthur Ruan14/01/2011

IT Division Monthly Report

Page 2: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

Agenda

11 Performance Review of 2010Performance Review of 2010

22 Summary of 2010Summary of 2010

33 Prospect of 2011Prospect of 2011

Page 3: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

Agenda

11 Performance Review of 2010Performance Review of 2010

22 Summary of 2010Summary of 2010

33 Prospect of 2011Prospect of 2011

Page 4: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

Performance Review

PLAN

16.97BVND

ITEM

BUDGETCONTROL

FINISH

15.73BVND

RATE

93%

4IT

RECRUITMENT3(-1) 75%

367SYSTEM

APPLICATION364 99%

266REPAIR FORM 266 100%

Page 5: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

Performance Review-improve

Training

Priority

Discussion

ExceptionHandling

Execution

Flexibility

IMPRO

VE

EFFICIE

NCY

IMPRO

VE

EFFICIE

NCY

Page 6: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

Agenda

11 Performance Review of 2010Performance Review of 2010

22 Summary of 2010Summary of 2010

33 Prospect of 2011Prospect of 2011

Page 7: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

02/2010 01/2010 03/2010 04/2010 07/2010 06/2010 08/2010 09/2010

Summary—DongNai and HaiPhong CS

APPROVE TESTINGSETUPDEVICE

BUYDEVICE

APPROVE TESTINGSETUPDEVICE

BUYDEVICE

DongNai CS ScheduleDongNai CS Schedule

HaiPhong CS ScheduleHaiPhong CS Schedule

Page 8: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

Summary—Printing Policy and Invoice

0

500

1000

1500

2000

2500

3000

POLICY INVOICE

TOTAL : 11974 POLICES TOTAL : 23222 INVOICES

Page 9: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

Summary—H/W and System MA

11 Data Center MAData Center MA

22 PBX(Norch/TWC/Hanoi/DaNang/CanTho)PBX(Norch/TWC/Hanoi/DaNang/CanTho)

33 P-Server MA(AIX/IMA/PPA)P-Server MA(AIX/IMA/PPA)

44 PCMA/Network DevicePCMA/Network Device

55 Control-MControl-M

Page 10: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

Summary—Network Infrastructure Improvement

Current Diagram

Page 11: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

Summary—Network Infrastructure Improvement

New Diagram of 1 MPLS

Page 12: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

Summary—Network Infrastructure Improvement

New Diagram of 2 MPLS

Page 13: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

CURRENTCOST

NEWCOST

BALANCE

FIRSTYEAR

1063M 1084M 21M

NEXTYEAR

1063M 889M -174M

Saving CostSaving Cost

BACKUP LINE

Page 14: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

Summary—BCS System

11 Bank account transfer of premiumBank account transfer of premium

22 Salary deduction work of premiumSalary deduction work of premium

33 Attendance Statistic and Pre-inputAttendance Statistic and Pre-input

44 Agency Position AssessmentAgency Position Assessment

55 Response application form systemResponse application form system

66 General Affairs systemGeneral Affairs system

77 Persistency statistic of PFYPPersistency statistic of PFYP

Page 15: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

Summary—BCS System

11 Bank account transfer of premiumBank account transfer of premium

Write-off media uploading

Printing of transfer receipt

Media confirmation

Progress control and management

Inquiry of transfer failure

Page 16: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

Summary—BCS System

22 Salary deduction work of premiumSalary deduction work of premium

Inquiry of salary deduction failure

Termination of salary deduction acceptance

Page 17: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

Summary—BCS System

33 Attendance Statistic and Pre-inputAttendance Statistic and Pre-input

Annual leave input

Annual leave confirm

Attendance statistic by unit

Attendance statistic by personal

Page 18: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

Summary—BCS System

44 Agency Position AssessmentAgency Position Assessment

Functional transfer of BM

Functional transfer of SM

Functional transfer of Agent

Page 19: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

Summary—BCS System

55 Response application form systemResponse application form system

Inquiry of Application form

Input of Application form

Confirmation of Application form

Page 20: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

Summary—BCS System

66 General Affairs systemGeneral Affairs system

Administrative management

Distribution work

Inquiry work

Application work

Check work

Page 21: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

Summary—BCS System

77 Persistency statistic of PFYPPersistency statistic of PFYP

19 months

Inquiry of individual's persistency

13 months

7 months

25 months

Inquiry of unit's persistency

Page 22: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

Agenda

11 Performance Review of 2010Performance Review of 2010

22 Summary of 2010Summary of 2010

33 Prospect of 2011Prospect of 2011

Page 23: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

PLAN of 2011

11 New Compensation SchemeNew Compensation Scheme

22 CRM SystemCRM System

33 SMS and E-mail SystemSMS and E-mail System

44 Deploy E-report in BCSDeploy E-report in BCS

55 Deploy Symantec Anti-Virus S/WDeploy Symantec Anti-Virus S/W

Page 24: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

New Compensation Scheme

New

Com

pensation Schem

e

020302 Recruit IA Bonus 020301 New IA sales Bonus

020304 Train SAS Bonus 020303 SAS Promotion Bonus

020306 Train EAS Bonus 020305 EAS Promotion Bonus

020307 New Sharp Sales Unit Managers Reward Project

Page 25: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

CRM System

What is CRM?

Customer Relationship Management

It involves using technology to organize,

automate, and synchronize business

processes—principally sales activities,

but also those for marketing , customer

service , and technical support .

Page 26: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

CRM System

PerformancePerformance control and

management

ActivityBusiness activity input / Detailed

schedule

TargetObjective setting and management

CustomerCustomer data ma

nagement

Page 27: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

SMS and E-mail System

SMS E-MAIL

Business NoticeBusiness Notice Business NoticeBusiness Notice

Greeting CardGreeting Card

Promotion InfoPromotion Info

Any other dataAny other data

Greeting CardGreeting Card

Any other dataAny other data

Promotion InfoPromotion Info

Page 28: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

Deploy E-Report in BCS

E-Report

HR

TAIWAN

Statistic AA

Accounting

Page 29: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

Setup Symantec Anti-Virus

Server

Remove the Officescan of

all PCs

Setup Endpoint of

all PCs

Deploy Symantec Anti-Virus S/W

Update virus definition file automatically.Update virus definition file automatically.

Advantage of Symantec Anti-Virus

Feature Scan and Real-time protection.Feature Scan and Real-time protection.

Check the value of the file.Check the value of the file.

Page 30: By Arthur Ruan 14/01/2011 IT Division Monthly Report.

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