7
In Customer Satisfacti on at High Street Shoe By: Katlyn Miller
Improving Walk
In Customer
Satisfaction at High Street Shoe RepairBy: Katlyn Miller
Current Storefront
Current Drop-Off Tag
Current Pick-Up System
Why I think It’s Happening..MyShoeMan.com
On average, 25 people walk-into the storefront daily
My Recommendation
• SMS (Shoe Repair Management System) point of sale system
