Barry County Central Dispatch
2014
1
Table of Contents
Authority Board ................................................................................................. 2
Technical Advisory Committee ..................................................................... 2
Barry County Central Dispatch Personnel ................................................ 3
2014 – Year in Review ...................................................................................... 4
Training/Meeting Room Addition ............................................................... 5
Smart 911 ............................................................................................................. 6
2014 911 Millage Results ................................................................................ 7
Continuing Education ....................................................................................... 8
Total Calls for Service by Month ................................................................... 9
Calls for Service by Type ...............................................................................10
2014 Call Summary .........................................................................................11
Operating Budget Comparison ....................................................................12
2015/2016 Strategic Plan .................................................................... 13 - 16
2014 Final Budget............................................................................................17
Barry County Central Dispatch
2014
2
Barry County Central Dispatch Authority Board
Lani Forbes (Chairperson), Small Cities/Villages (Freeport)
Dave Middleton (Vice-chairperson), Fire Service (TTES)
Bill Redman, City of Hastings
Sheriff Dar Leaf, Barry County Sheriff’s Department
Lt. Pat Boyd, Michigan State Police
Keith Murphy, Michigan Township Association (Hastings)
Jon Smelker, Barry County Commissioner
Doug Hartough, General Public at Large
Cindy Vujea, General Public at Large
Earl Wilson, Michigan Township Association (Castleton)
Ardie Reid, EMS Service (Pennock)
Technical Advisory Committee Members
Dave Middleton (Chairperson), Fire Service (TTES)
Chief Roger Caris, Hastings Fire Department
Joseph Huebner, Emergency Medical Services (Mercy Ambulance)
Sheriff Dar Leaf, Barry County Sheriff’s Department
Chief Jeff Pratt, Hastings Police Department
Chief Tim Griffin, Township Police Department (Woodland)
Lt. Pat Boyd, Michigan State Police
Chief Pete Dunn, Barry County Fire Association (Johnstown)
Michelle James, Barry County Central Dispatch Telecommunicator
James Yarger, Emergency Management
Deputy Robert Fueri, Barry County Sheriff’s Department
Chief Jerry Schray, Nashville Police Department
Barry County Central Dispatch
2014
3
Barry County Central Dispatch Personnel
Back row from left: E. Godbey, D. Glasgow, K. Worm, C. McIntyre, P. Fuller
Middle row from left: R. Stein, E. Mulvaine, D. Camburn, L. Parrish, M. James, S. Rose Bottom row from left: C. White, S. Lehman, K. Kellogg, B. Frey, K. Beach
Sue Rose – Administrative Assistant – 23 years Donald Glasgow – Technical Supervisor – 22 years
Phyllis Fuller – Director – 21 years Che’rie White – Supervisor – 16 years
Michelle James – Supervisor – 15 years Kurt Worm – Telecommunicator – 9 years
David Camburn – Supervisor – 8 years Roger Cronk – Custodial Engineer – 8 years Stephanie Lehman – Supervisor – 6 years
Leslie Parrish – Telecommunicator – 5 years Blayne Frey – Telecommunictor – 3 years Rachel Stein – Telecommuncator – 3 years
Eric Mulvaine – Telecommunicator – 2 years Katie Kellogg – Telecommunicator – 1 year
Kristina Beach – Telecommunicator – 1 year Erik Godbey – New Hire
Chris McIntyre – New Hire
Barry County Central Dispatch
2014
4
2014 – Year in Review
* Two new CAD Servers purchased.
* Barry Central Tower brought into compliance after Tower analysis revealed it was overloaded.
* NW Corner VHF site successfully moved to Middleville Water tower to improve fire communications.
* Dale Morey retired, Allen Bross left the state, and Joe Kramer left for another job.
* 911 Service Plan amended to allow for 2 additional LE positions on the Technical Advisory Committee.
* All heating and cooling systems replaced.
* New IP Intercom system installed.
* New IP Camera system installed.
* MSP GPS working in all cars.
* Contract signed with Motorola to implement IP based MCC7500 radio consoles along with microwave link.
* Resolution to union wage reopener for 2015 quickly reached.
* Blayne Frey and Eric Mulvaine selected as Communications Training Officers (CTOs).
* Smart911 implemented.
* Website revamped.
* Southern Michigan PSAP Alliance formed.
* Training/meeting room completed.
Leslie Parrish 5 Years of Service
Allen Bross 10 Years of Service
Michelle James 15 Years of Service
Barry County Central Dispatch
2014
5
Training/Meeting Room Addition
Project Background
The 9-1-1 facility was built in 1991.
During the original planning stages, a
training/meeting room was not a part of the
design, only a large area for an emergency
operations center (EOC). For many years
the 9-1-1 authority board conducted their
monthly meetings in the EOC, as well as
many other types of meetings and training
sessions. In 2007, local code inspectors
deemed that the “total lower level of the
building is allocated to the EOC function
and is to only be used for the purpose of
accommodating the emergency
management activities.” The addition to
the 9-1-1 center will enable the board,
committees, personnel, and other public
safety agencies and associations to conduct
their business at the 9-1-1 center.
Funding
The 9-1-1 Authority Board did not ask for
additional tax payer dollars to pay for this
project. The board has recommended the
assessment of less than the allowable
maximum over the last three years, 3/4 of a
mill in 2012, 6/10 of a mill in 2013, and
3/4 of a mill in 2014. The tax payers have
approved up to 1 mill per year to operate
the 9-1-1 center and there was not an
increase in taxes.
Final Cost
Final expenses for the training room as of
January 2015 were $520,681 which
included the contractor, architect, guy wire
relocation, water meter, gas line relocation,
land survey, sound system, tables and
chairs, wireless and network connections,
TV, security cameras, and other misc items.
Barry County Central Dispatch
2014
6
BARRY COUNTY, June 10, 2014 – Public safety officials in Barry County announced
today that Smart911 is now available to all citizens. Smart911 is a free service that
allows citizens to create a Safety Profile for their household that can include any
information they may want 9-1-1 call takers and first responders to have in the event of
an emergency, then if they need to dial 9-1-1 their Safety Profile will immediately
display on the call taker’s screen saving critical seconds and even minutes in response to
the emergency.
Smart911 allows citizens to create a Safety Profile at www.smart911.com for their
household that includes any information they want 9-1-1 and response teams to have in
the event of an emergency. When a citizen makes an emergency call, their Safety Profile
is automatically displayed to the 9-1-1 call taker, allowing them to send the right
response teams to the right location with the right information. Responders can be aware
of many details they would not have known previously, and now fire crews can arrive at
a house fire knowing how many people live in the home and the location of bedrooms,
EMS can be advised of allergies or specific medical conditions and police can have the
photo of a missing child in seconds rather than minutes or hours.
With Smart911, citizens can link both home and work addresses to mobile phones, which
can be passed on to responders in the field for more a detailed, rapid response.
Additional information including pets in the home, vehicle details in the event of an
accident, and even emergency contacts can all be included in a Safety Profile. All
information is optional and the citizen has the ability to choose what details they would
like to include.
2014 # Profiles Created # People Added New Profiles May 180 360 180
June 396 792 216
July 501 1002 105
August 540 1080 39
September 574 1148 34
October 593 1186 19
November 640 1280 47
December 683 1366 43
Barry County Central Dispatch
2014
7
2014 9-1-1 Millage Results
Jurisdiction Registered
Voters Yes No Total
Assyria Township 1545 155 135 290
Baltimore Township 1400 159 82 241
Barry Township, Precinct 1 1178 144 68 212
Barry Township, Precinct 2 1423 179 82 261
Carlton Township 1759 251 121 372
Castleton Township 2455 193 130 323
Hastings Charter Township 2142 342 158 500
Hope Township 2500 297 116 413
Irving Township, Precinct 1 639 73 53 126
Irving Township, Precinct 2 1740 209 107 316
Johnstown Township 2290 230 115 345
Maple Grove Township 1079 116 55 171
Orangeville Township 2391 285 118 403
Prairieville Township, Precinct 1 1327 169 76 245
Prairieville Township, Precinct 2 1297 160 76 236
Rutland Charter Township, Prct 1 1325 155 101 256
Rutland Charter Township, Prct 2 1672 261 79 340
Thornapple Township, Precinct 1 1936 248 127 375
Thornapple Township, Precinct 2 1476 213 108 321
Thornapple Township, Precinct 3 2370 212 84 296
Woodland Township 1463 190 77 267
Yankee Springs Twp, Precinct 1 1872 314 141 455
Yankee Springs Twp, Precinct 2 1427 314 92 406
City of Hastings, Ward 1 1327 208 65 273
City of Hastings, Ward 2 1298 111 45 156
City of Hastings, Ward 3 1337 117 48 165
City of Hastings, Ward 4 1409 238 70 308
Total 44,077 5,543/
68.67% 2,529/
31.33% 8,072/
18.31%
Barry County Central Dispatch
2014
8
Continuing Education Because of the vital nature of telecommunicators’ jobs, the communication links they provide with emergency response agencies, and the increasing technological complexity of public safety communications, dispatchers need comprehensive initial and ongoing training. In 2014 all Barry County Central Dispatch personnel participated in over 700 hours of training including:
Onstar Public Safety Training
40 Hour Basic Dispatch
40 Hour Advanced Dispatch
LEIN TAC School
CPR Recertification
IS – 100, IS – 200, IS – 700, IS – 800, IS – 900
Pipeline Safety Training
WebEOC Training
How to Save a Life: Yours
911 Goes to Washington
Emerging Technology Forum
Customer Service the 911 Way
Great Lakes Homeland Security Conference
Michigan Autism Safety Training
Michigan NENA Conference
Is the Killer the Caller
AirCare LZ Training
Basic LEIN
Michigan APCO Conference
Uconnect 911 Training Course
CTO Training
NENA Development Conference
Barry County Central Dispatch
2014
9
2,8
25
1,9
47
2,8
57
2,8
03
3,2
53
3,2
85 3
,46
2
3,1
20
2,8
61
2,9
26
3,1
58
2,9
71
2,9
26
2,8
26
3,0
10
2,9
12
3,1
30
3,1
05
3,4
26
2,9
74
2,9
70
2,8
64
2,7
71 2
,94
8
2,8
23
2,6
84
3,0
05
3,0
64
3,5
57
3,0
79
3,3
14 3
,46
2
3,0
85
3,0
58 3,1
82
3,1
47
2,8
02
2,5
21
2,9
36
2,9
96
3,3
72
3,1
54 3,2
56
3,2
32
3,3
22
3,2
94
3,0
47
2,8
87
0
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
Total Calls for Service by Month
2011 - 35,468 2012 - 35,879 2013 - 36,679 2014 - 36,819
Barry County Central Dispatch
2014
10
*Other = Calls handled by telecommunicators, wreckers, animal control, DPW, MDOT,
BCRC, etc.
Barry County Central Dispatch
2014
11
Land Line 9-1-1 Calls 10,835
11%
Abandoned 9-1-1 Calls 6331%
Wireless 9-1-1 Calls 5,668
6%
Abandoned 9-1-1 Wireless Calls 494
1%
Non-emergency Calls 47,430
50%
VOIP Calls 2260%
Outbound Calls 29,169
31%
2014 Call Summary
Land Line 9-1-1 Calls 10,835
Abandoned 9-1-1 Calls 633
Wireless 9-1-1 Calls 5,668
Abandoned 9-1-1 Wireless Calls 494
Non-emergency Calls 47,430
VOIP Calls 226
Outbound Calls 29,169
Barry County Central Dispatch
2014
12
2,166,425
1,667,1271,588,634 1,563,275
2,098,100
1,802,904
1,183,4241,201,078
1,077,939
1,557,191
1,917,449
1,467,7621,432,617 1,421,149
1,821,796
0
500,000
1,000,000
1,500,000
2,000,000
2,500,000
2010 2011 2012 2013 2014
Operating Budget
Budgeted Amount Millage Collected Final YTD Expense
Levy History
2010 = .875 mills 2011 = .6 mills
2012 = .75 mills 2013 = .6 mills
2014 = .75 mills
Barry County Central Dispatch
2014
13
2015/2016 Strategic Plan
Mission Statement
Commitment and dedication to the delivery of courteous, efficient, dependable, and
professional 9-1-1/Public Safety communication services and support.
Organization Goals
To have a positive impact on the safety and quality of life for the citizens and public safety
agencies of Barry County. Our goals will be met by:
Taking calls for service
Documenting crucial and relevant information from callers in a caring and courteous
manner
Dispatching the closest appropriate public safety agency in a timely manner
Providing the highest quality of safety, service, and support to our EMS, fire, law
enforcement and other emergency response agencies
Anticipating and reacting quickly to the needs of the citizens and public safety partners
we serve, through the continual improvement of our agency
Public/Community Awareness
Continue to promote 9-1-1 and Central Dispatch to the public through community participation,
public education, and maintaining good working relationships with user agencies.
Youth education/School Presentations – present to school and daycare groups targeting
youths from 4 to 13 years old.
Community Events – participate in booths at local events, the fair, township/village/city
events.
Volunteer Opportunities – participate in county wide groups and events to promote
Barry County Central Dispatch such as Barry County United Way, Habitat for Humanity,
Commission on Aging, Kiwanis, Rotary, and other service organizations, non-profits, and
government agencies in Barry County.
Public Education – enhance public education and awareness of Barry County Central
Dispatch through newspapers and community events. Highlight non-emergency
numbers, emerging technologies, web-site, and accomplishments. Continue to do
community outreach for Smart911.
Barry County Central Dispatch
2014
14
Launch Facebook page and regularly update the public on situations that impact the
community.
Relationships/Partnerships – maintain and enhance relationships, review levels of
service, participate in meetings with law enforcement, fire services, EMS services,
emergency management, wrecker agencies, and surrounding counties.
Update 911 Service Plan to include considerations for Next Generation 911 and update
the citizens at large position. Refer to State Model plan drafted by Attorney Doug
VanEssen during update.
Organizational Staffing (throughout 2015-2016)
Provide the necessary organization and personnel to complete the 9-1-1 mission by enhancing
the services to the citizens and user agencies of Barry County. Ensure that all employees receive
positive/constructive feedback on a regular basis.
Telecommunicators – develop short and long term staffing plans to ensure coverage for
anticipated workload volumes, conduct mandatory quarterly staff meeting, enhance
evaluation and quality assurance program, continue to monitor impact of 12-hour shifts,
and maintain good union/management relationship. Replace outgoing employees as
quickly as possible to minimize short-staff issues.
Management Team – review and (re)assign supervisor responsibilities, ensure that all
supervisors actively participate in and promote their process internally and externally as
appropriate, conduct monthly supervisor meetings, and review/update operational
goals, behavioral expectations, and personal development plans.
Training – conduct specific continuing education and training for the management staff
and telecommunicators. Ensure that all certifications for staff are current and that the
new standards of training are met.
Barry County Central Dispatch Authority – present well documented and clearly
understood agenda materials in a timely fashion. Make clear and concise
recommendations and provide information on issues that may impact the Authority.
Operational Policies and Procedures – more frequent and continued review of Barry
County Central Dispatch operational policies and procedures. Ensure compliance with
established policies. Add new policies such as personnel records, e-mail, and computer
replacement.
Measurement – publish monthly and year-to-date statistics to track call volumes by type
of agency. Present reports as requested to township officials and other stakeholders.
Barry County Central Dispatch
2014
15
Funding
Develop a fiscally responsible strategy for present and future operational needs including public
awareness, organizational, staffing, and technology/infrastructure needs of the organization.
State Funding – monitor state fund expenditures to ensure spend down is within
appropriate time frames and is for allowable expenditures according to the State 9-1-1
committee guide for Allowable/Disallowable usage for surcharge funds and training
funds.
Grants – apply for grants as appropriate for funding of interoperable radio and
homeland security issues through Region 5 and independently.
Fiscal Management – administer the approved 2015 budget to assure compliance and
conformity to anticipated revenues and expenditures. Make recommendations as
needed based on revenue streams and expenses. Work with county treasurer to
determine appropriate investment strategy to maximize return on Barry County Central
Dispatch Authority funds.
Technology/Infrastructure
Provide technologically advanced equipment and facilities to meet the present and future public
safety communication needs of Barry County.
VOIP (Voice Over Internet Protocol) – work with NENA (National Emergency Number
Association), APCO (Association of Public-Safety Communications Officials), and MCDA
(Michigan Communication Directors Association), and the State 9-1-1 Administrator to
address VOIP issues. Educate the public of the differences and potential difficulties that
face dispatch with VOIP 9-1-1 calls.
Next Generation 9-1-1 – monitor State and Federal initiatives. Educate the public
regarding texting to 9-1-1. Be involved at the State and Federal level in order to take
advantage of forthcoming initiatives from FirstNet – primarily ESiNets (Broadband).
Continue to work with Southern Michigan PSAP Alliance for regional solutions. Issue
joint RFP for consultative services regarding telephony and ESiNet.
Radio – continue to monitor simulcast fire radio system to make sure the recent
addition of a site in Prairieville has solved coverage issues in that area. Monitor and
seek solutions to ensure county wide 800MHz coverage. Host yearly 800MHz user radio
refresher class.
Telephone – work with regional PSAP alliance as well as current staff to develop plan to
replace Vesta Pallas telephone system.
Barry County Central Dispatch
2014
16
Mobile Data Computers (MDCs) – Continue to enhance current MDC hardware and
software. Continue to work with Mercy administration to install modems in Hastings
rigs. Train new users or refresh old users as needed.
Computer Aided Dispatch (CAD) – upgrade/update software as needed. Try to find a
solution to fit needs regarding automatic ESN/ESZ in CAD entry screen. Produce
monthly reports for user agencies giving incidents by agency and municipality. Produce
ad-hoc reports for users as requested. Implement Paramount software solution for
current ProQA system.
Geographic Information Systems (GIS) – work with users to ensure corrections are
posted in a timely manner. Continue partnership with County GIS departments to
provide accurate information for users. Continue to work with the State of Michigan on
the Enhance 9-1-1 Grant GIS Repository. Use repository to access surrounding county
GIS data when needed.
SMART 911 – implement this critical and life-saving service. Develop community impact
plan with a goal of 25% participation in the first year.
Text to 9-1-1 – file appropriate paperwork with telephone companies. Choose service
provider for delivery method. Launch community awareness campaign.
Facilities
Primary PSAP (Public Safety Answering Point) – continued evaluation and monitoring of
aging equipment. Public awareness of training/meeting room facility to meet
community and public safety needs.
Secondary PSAP – review agreements with secondary PSAP’s (Allegan County and the
Barry County Sheriff Department). Ensure that all reference material is up-to-date.
Tower sites - periodic inspections of tower sites and review of lease agreements.
Barry County Central Dispatch
2014
17
Accou
nt
Bu
dget
Jan
uary
Febru
aryM
arch
April
May
Ju
ne
Ju
lyA
ug
ust
Septem
berO
ctober N
ovember
Decem
berT
otal Expen
seB
alance
Director S
alary$60,975.00
$4,138.56$4,598.40
$4,598.40$4,706.32
$4,712.00$4,712.00
$7,068.00$4,712.00
$4,712.00$4,712.00
$4,712.00$7,774.80
$61,156.48-$181.48
Sal. P
erm$710,000.00
$45,220.39$52,887.05
$51,018.45$49,475.26
$52,861.97$52,728.83
$80,045.46$49,538.89
$49,938.92$46,045.72
$49,174.21$81,751.06
$660,686.21$49,313.79
Lon
gevity
$4,225.00$0.00
$0.00$0.00
$0.00$0.00
$0.00$0.00
$0.00$0.00
$0.00$3,733.28
$0.00$3,733.28
$491.72
OT
& H
olidays$60,000.00
$6,247.79$4,231.61
$2,138.42$1,326.04
$2,370.48$3,336.82
$4,527.78$2,012.24
$4,725.06$2,262.58
$3,733.73$13,758.08
$50,670.63$9,329.37
Sh
ift Prem
ium
$13,000.00$830.63
$974.85$720.48
$620.90$824.06
$795.64$1,187.38
$869.76$790.24
$825.20$837.60
$1,535.12$10,811.86
$2,188.14
Per D
iems
$5,000.00$0.00
$0.00$0.00
$600.00$0.00
$0.00$700.00
$0.00$0.00
$900.00$0.00
$950.00$3,150.00
$1,850.00
Frin
ges
$385,000.00$34,022.22
$27,162.05$26,407.78
$26,116.69$26,729.53
$26,925.28$35,266.65
$24,669.69$25,091.13
$23,974.94$25,300.02
$29,289.47$330,955.45
$54,044.55
Office S
upplies
$6,000.00$163.27
$819.02$602.76
$392.53$440.14
$448.72$464.94
$162.67$530.96
$258.70$530.37
$1,047.76$5,861.84
$138.16
Postag
e$300.00
$0.00$0.00
$0.00$31.03
$98.00$0.00
$0.00$3.72
$98.00$29.11
$0.00$0.00
$259.86$40.14
Prin
ting
$500.00$0.00
$0.00$0.00
$64.00$0.00
$234.00$176.00
$0.00$0.00
$0.00$0.00
$35.75$509.75
-$9.75
Jan
itorial
Su
pply$1,700.00
$43.94$84.94
$67.28$0.00
$184.90$276.13
$26.26$39.67
$58.61$489.59
$286.92$35.99
$1,594.23$105.77
Labor C
oun
sel$6,000.00
$805.00$230.00
$345.96$805.48
$0.00$978.46
$0.00$0.00
$0.00$690.00
$862.98$517.50
$5,235.38$764.62
Service
Con
tracts$90,000.00
$2,071.38$26,942.49
$10,369.33$21,817.00
$1,158.68$990.80
$1,158.68$990.80
$1,158.68$990.80
$1,158.68$990.80
$69,798.12$20,201.88
Con
tractual
$73,000.00$6,574.29
$8,122.92$9,174.56
$3,978.07$4,509.61
$5,119.88$6,867.61
$2,766.61$3,995.69
$9,712.40$1,535.07
$4,172.16$66,528.87
$6,471.13
MS
P 8
00
System
$30,400.00$0.00
$0.00$0.00
$0.00$0.00
$0.00$0.00
$0.00$0.00
$15,056.54$15,339.99
$0.00$30,396.53
$3.47
Teleph
one
$45,000.00$2,698.48
$2,848.38$2,854.25
$2,841.77$2,784.94
$2,973.32$2,912.88
$2,937.83$3,683.13
$3,568.46$2,817.24
$3,044.45$35,965.13
$9,034.87
Travel - A
dmin
$6,000.00$225.98
$309.96$293.35
$121.21$308.94
$0.00$246.64
$2.63$221.76
$1,491.27$474.46
$626.08$4,322.28
$1,677.72
Advertisin
g$1,700.00
$0.00$67.04
$0.00$0.00
$0.00$0.00
$1,194.16$120.00
$150.16$0.00
$165.74$0.00
$1,697.10$2.90
PR
& E
ducation
$2,500.00$133.65
$0.00$1,177.36
$564.29$0.00
$0.00$0.00
$0.00$458.03
$0.00$0.00
$0.00$2,333.33
$166.67
Utilities
$31,000.00$2,768.55
$2,056.04$400.57
$2,668.83$3,658.44
$379.48$5,132.58
$2,536.37$507.17
$4,450.65$2,350.13
$1,680.97$28,589.78
$2,410.22
Perm
its$100.00
$0.00$0.00
$0.00$0.00
$0.00$0.00
$0.00$0.00
$0.00$0.00
$0.00$0.00
$0.00$100.00
Bu
ilding
Repairs
$45,000.00$379.98
$0.00$703.71
$1,773.00$0.00
$17,347.50$0.00
$0.00$0.00
$0.00$260.00
$6,059.50$26,523.69
$18,476.31
Equ
ip Repairs
$18,000.00$4,086.81
$80.00$522.43
$0.00$2,849.89
$636.24$408.04
$338.31$489.99
$430.00$149.62
$440.24$10,431.57
$7,568.43
Train
ing
/
Travel
$7,500.00$457.51
$0.00$0.00
$0.00$913.18
-$37.69$420.00
$0.00$0.00
$352.58$0.00
$275.00$2,380.58
$5,119.42
Misc
$2,800.00$94.90
$0.00$156.90
$63.99$178.79
$0.00$742.90
$70.86$203.30
$99.94$832.32
$148.94$2,592.84
$207.16
Tax T
ri Refu
nds
$3,000.00$0.00
$54.76$41.33
$0.00$255.89
$657.62$0.00
$526.50$907.82
$160.24$0.00
$41.80$2,645.96
$354.04
Capital
$489,400.00$0.00
$0.00$0.00
$0.00$249,503.00
$18,594.25$349.99
$75,577.72$4,276.69
$7,144.05$17,129.66
$35,313.35$407,888.71
$81,511.29
To
tals$2,098,100.00
$110,963.33$131,469.51
$111,593.32$117,966.41
$354,342.44$137,097.28
$148,895.95$167,876.27
$101,997.34$123,644.77
$131,384.02$189,488.82
$1,826,719.46$271,380.54