Caesar’s Palace Las Vegas, NV

January 15th – 17th

Mark Cornes of Panthera Technologies Presents

Enterprise Messaging Solutions

Panthera IT Advisory Services

Software Development & IntegrationProject Mgt. | Development | QA-Testing

Mobile DevelopmentiPhone | iPad | Android | Tablet

Database ServicesDev. & Admin | BI Analytics | Big Data Analytics I MapR I Oracle I Java I C++

Microsoft SharePointUpgrade | Development | Implementation

Security ServicesAssessments| Audits | Security Plans |Compliance I Security-as-a-Service

Cloud & Managed ServicesDesktop-as-a-Service | Backup Recovery | HelpDesk

Infrastructure ServicesManaged Services | SAN | Server Admin | Helpdesk I TxtmeQuick

Strategic ConsultingRoad Map | Risk Management for Software & IT Infrastructure| DR/BC

TxtmeQuick™, the Company

Formed in 2009, Official Launch Jan 2013 2 dozen Fortune 1000 and 800+ SMB spanning dozens of

industriesApplied in both B-to-B and B-to-C applicationsOver $4 Million investedRelationships with all carriers in US/ CanadaGrowing Intern. (Canada/Australia/UK/Sweden)First Patent awarded 11/18/14

– Patent covers Text’ing Rights to all non-wireless numbers– Patent # U.S. 8,892,080

Why We’re a Team

Panthera knows how to leverage and apply technology to… streamline communications generate revenuegain operational efficiency

…so business can accomplish their goals and growth initiatives.

LET’S DO A DEMOCALL

(410) 670-5980

Hang up when hear hold music

How Did Apple Rise From Near Bankruptcy To

Become A ¾ Trillion Dollar Company?

Staying RelevantThrough

InnovationAppealing To

Younger Generation

6.8T 5.4

T

1.1T

7.5T

9.8T

8.5T

2002 2008 2014

T = Trillions (# of calls / # of messages)

SMS Voice SMS Voice SMS Voice

Because: We have become a 140 character nation.

Because:Consumers are demanding a more agile and mobile communication channel. (Forrester Research)

Because: Large companies are heavily investing in this fast growing channel.

Facebook purchase of WhatsApp for $19 billion

Change isn’t Coming, It’s Happening

Dec 22, 2014: Coca-Cola Company, announced it has

shut down voicemail and is now using text messaging, in order “to simplify the way we work

and increase productivity” – CIO Ed Steinike

“forget about voicemail … send a text instead”

Bloomberg.com .

And they are not the only ones, there are many more:

FAST97.6% of Text Messages

are read or acted upon in 4 minutes or less

Is there anything else providing that kind of response rate?

29 %of tweets areRead.

97.6 %of text messages are read.

12 %of Facebook postsare read.

22 %of emails areOpened.

EFFECTIVE

• 64% Of professionals use text messaging to facilitate various forms of business transactions and communications directly related to work

• 3-5 Text conversations can be handled in the time it takes to handle one phone call.

FAMILIAR

85% of this room sends/receives Text Messages in their personal lives

51% send text messages to customers and partners regularly

91%

What’s The Point?

Not forcing a service on the business community that customers aren’t going to use.

THEY ARE ALREADY USING IT – EVERYDAY

The only reasons Messaging hasn’t become a predominate form of communication in business is:

It hasn’t been Two-Way

It hasn’t leveraged familiar phone numbers

Text Perception: A personal form of communication (Facebook started out that way too)

The same phone numbers people call today

One Marketing Message “Call or Text us at…”

An Enhanced Messaging Platform built for both Small Business and Enterprise clients to add two-way SMS & MMS Messaging services

to existing non-wireless phone numbers, including VoIP, landline, POTS, Vanity & Toll Free numbers.

*Zero interference with phone systems or voice carriers. No new hardware required.

What is TxtmeQuick™?

LET’S DO A DEMOTEXT

ANYTHING

To 410-670-5980

ExistingDIDsAll text service offerings work with your businesses existing DIDs.

Services range from basic notifications of incoming messages to sophisticated automation powered by Artificial Intelligence.

All provisioning is done in the cloud, in real time.

01

TEXTNOTIFICATIONSEnabling existing phone lines (DIDs) to receive text messages sent from any mobile carrier. All notifications and incoming messages are routed to a designated email address set and managed by end clients.

02

TEXTCONVERSATIONSExisting phone numbers (DIDs) are text enabled. A web application (a.k.a.) txtConsole is provided so that corporate clients can conduct ‘text’ conversations from the ease of their computer or tablet. Additional features such as AutoTranslation, pre-scheduled notifications, txtBroadcast, and more are available on this platform.

03

TEXTAUTOMATION (via artificial intelligence)

Existing phone numbers (DIDs) are text enabled. A web app and all platform features are included in this plan. Additionally, your clients will have access to a sophisticated Artificial Intelligent engine (a.k.a.) A.L.I.C.E. who automates certain transactions, answers a number of routine questions and is capable of routing communication that she may not be able to understand to a live person for processing & proper reply.

Solve Communication Pains

Applicable value to any business unit:

Sales Marketing Customer Service Human Resources Legal Operations Logistics Information Systems

Digital Media Web

What TxtmeQuick™ is Not

Not SMS Marketing

No Excessive Text Messages

No Messages from Random #s

No App Required

TxtmeQuick™ is Good Customer Service

Everyone in this room has Hit 00 or said, Operator, Operator!

Is this convenient?Convenience is respecting customers time management

Convenience is experienced by both sides in the Customer Service equation

Convenient for Customer: Sales Information & ServiceConvenient for Company: Time Savings and Support

Two Levels of Service

SMB TxtConsole

Enterprise TxtConsole

Auto-Translation

25 Languages availableSeamlessly Text in any language

Messages arrive in native languagePress ‘Translate’ to read message

Reply in EnglishMessage is translated when returned

TxtBroadcast

Means for Outbound Messaging

Whatever you want to say

Whomever you want to say it

Database / list segmentation

Manages opt-in procedures and compliance standards

TxtReminders

Send appointment or reminder notifications Built in Calendar for scheduling Text at pre-determined times

Individually, by Group or Database Notify lists of upcoming events and activities

TxtRewardsBuilds brand ambassadors from the best source possible, your existing clients

Leads the way to acquisition, retention and mobile database growth exponentially over time

Messaging is sent and received from the familiar business phone number.

Fun and almost addictive interaction reinforces clients who take positive actions

Award a single grand prize or series of rewards proven to be of great value for the customer

Rewards may be a discount on service or a gift card to a major retailer

The total value of rewards should be approximately 25% of the cost of acquisition

System delivers a series of text messages that perform like digital coupons

Incentivizes can scale upward based on client behaviors, further driving referrals

Photo / Video / Document Messaging

Send & Receive Photo Messages

Property/Product Damage Claims

Parts, Products or Problems seen in the field sent back to HQ / CSR’s

Send & Receive Documents

Direct Integration to CMS

Send & Receive Video Messages

Provide tutorial and ‘How to’ Video

™

LET’S DO A DEMOTEXT

#service

To 410-670-5980

Track ROI via Cloud-Based Reporting

Geo/Demographic

Revenue Customized

Campaign Creation

Subscription

Traffic Reports Lists/Segmentation

Multi-User Access

$

Cloud-based portal provides customizable real-time reporting and delivery of information across all your campaigns

Additional Features:

• Auto-Responder• Unlimited #codes• Txt-It to Win-It

Challenge• TxtAds

• Payment Processing• Geo-Location• EncrypTxt Messaging• Txt’tensions • Mini Call Center

Over 35 TxtModules Bring Added Value

Artificial Intelligent TextAutomation of Database Information in all its Forms

ERP

CRM

DISPATCH

DATABASE

CMS

CALL CENTERS

Artificial Intelligenceaka ‘ALICE’

The backbone for much of what we provide now and plan to offer into the future

Foundation centered in Big Data analytics

Provides insight and perspective of dialogue to help define value and intent

Mine the data for actionable Business Intelligence

Dialogue is collected, stored, analyzed and reported in real time

Learn your organization’s strengths and stress points

Make faster decisions to gain market edge over competition

Significant cost and time savings through automation of business processes, customer interactions and transactions

Simple and complex requests performed, including quoting, questionnaires, surveys, payment collection, account disputes and scheduling

ALICE is

• ALICE is the employee you hire who:– works 24 hours a day 7 days a week. – Doesn’t take vacation or call in sick– And she quickly learns on the job

If you can do it by Voice or Web today You can do it by Text

QuickCharge: Credit Card Processing

Bypasses the Mobile Carriers & their fees

Direct charge of the consumer credit card

Ability for recurring monthly payments

Manual entry of Credit Card info

Send Mobile Website Payment link

FinancialHas your Bank Card been shut off due to suspicious activity?

Chances are it happened at the most inopportune timeYou then have to call the Bank, navigate prompts, sit on hold

Integrate our secure messaging to the software that defines and flags suspicious activity

Rather than freeze the account, Text notify customer with amount and type of transaction in question

The customer replies with a yes/no followed by the answer to one or questions to verify and authenticate identity

Simple, convenient and effective fraud resolution

No Account Freeze or Phone Call Required

Manufacturing

4000 calls per week received at Call Center

30% of calls from sales reps and wholesalers asking for product pricing and availability

Information is stored in an ERP or other Enterprise software system

API connection can retrieve and automatically deliver data by Text

Educate customers or reps to Text the Model/Part/SKU to the same phone

number they are calling

Pricing is specific to the individuals account

LET’S DO A DEMO

Text 2770732 to (410) 670-5980

Hospitality

Utilizing the TxtmeQuick platform as a Concierge Service for guests Upon check-in, Guests are asked to text the main phone number They receive an auto-response welcoming them to the Resort Hotel Minutes later the Guest receives another Message informing them to…

‘Text Us If You Need Anything at All!!’ Messages are sent throughout their stay reminding them of Events and

other happenings going on around the Resort

Collections

20-30% of payments are late Labor intensive and ineffective Text is a ‘Friendly’ reminder to Hard

pressOutbound dialing: No success by phone / email

Text is a convenient form of engagement A means to set phone appointments, meetings or

schedule services and deliveries. A buffer between two people who have very hectic

schedules

Chat on the Go: TxtChat

Accessible from a desktop computer, and can be integrated into Native and Web Apps

Desktop users can carry online conversations with them by pushing the button called 'swipe to mobile‘ and entering their mobile number.

The whole conversation can now be continued on the mobile phone.

When a user returns to the desktop, the conversation can be swiped back to the desktop.

The power of online chat in the hands of the Customer

Chat to Text and Text to Chat

Expand Online Engagements

TxtChat now offers Auto-Translation Instantly speak in 25 languages and open up engagement to multi-ethnic

consumers both domestically and internationally.Use Case: Optimal Payments, Inc.

TxtChat has Artificial Intelligence (ALICE)

40 % Number of Online Chat sessions abandoned23 Minutes Average length of an Online Chat session

Respect the Customers time

Save your own

TCPA Guidelines

We understand themWe take them more seriously than anyone

We have succeeded in changing them and continue to influence the FCC in Washington D.C.

Today’s rules were written for SMS Marketing

WE ARE SMS MESSAGING

Counterpunch to TCPA Drive inbound engagement Let everyone know they can reach you FIRST When they do, they want something, and 90% of the time they

accept the terms and conditions to get it Near immediate 30% adoption rate from existing client base

Email went through similar changes as Spammers forced the communication channel to adapt. Text is no different.

Allow someone to opt-out, or ‘unsubscribe’, meet your obligation

Not every situation is the same, and this is not legal advice.

Don’t fret, just let us guide you on best practices

Getting StartedMonthly SaaS License Per Phone Number

Set-Up / Integration Fee

Two types of integration: Hands Free

Minimal IT involvement

Deep Integration API connection

Begins as low as $300/mo for the SMB

Begins as low as $1,500/mo for Enterprises

Let’s Schedule a Webinar

Text #contact to 410-670-5980