CAG Supplier Summit

27 Oct 2011

AGENDA

1. Opening Address (Ms. Mak Mun Wai, VP Finance, CAG)

a. Background

b. Highlights of E-Procurement Initiatives

c. Overview of E-Procurement Processes

d. CAG E-Procurement Roadmap

2. About SESAMi (Mr. Ong Teck Soon, CEO, SESAMi)

3. Special Supplier Pricing Plan for CAG Supplier Community

4. System Walkthrough on SESAMi’s Source Key (E-RFQ and E-RFT)

5. Supplier Onboarding Process

6. SESAMi Helpdesk Support and Supplier Training

7. Summary (Ms. Mak Mun Wai, VP Finance, CAG)

8. Questions and Answers

Background

• Corporatisation of CAGCAG is committed to adopting better practices and systems to support efficient business operations

• Transition from GeBIZSESAMi will replace GeBIZ as CAG’s E-Procurement platform with effect from 1 December 2011

• Continuation of E-Procurement PracticesCAG will continue to adopt E-Procurement initiatives to conduct its business, ensuring fairness, transparency and corporate governance in procurement operations.

Highlights of E-Procurement Initiatives

• Online procurement business processes including Strategic Sourcing (Spend Management) and Procure-to-Pay (Transaction Management).

• Procurement of contracted items via an E-Catalogue Platform with integration to CAG’s back-end ERP systems.

• Web-based CAG Supplier Portal for communication of:

– CAG Tender / Quotation opportunities to Approved Vendors (registered vendors for Sourcing),

– Approved Vendors’ responses to Tender / Quotation opportunities and Purchase Orders issued by CAG.

Overview of E-Procurement Processes

Overview of Key Processes What does it mean?

Bid ManagementE-RFQ / E-Tender

1. Email notifications on arrival of new E-RFQs / Tenders ; Biz alerts to companies with matched profile.

2. View and respond to RFQs / Tenders

3. Maintain records of past 2 years’ RFQs / Tenders information online

4. Online update of company profile, user details, product / service categories, etc.

1. Automated alerts of CAG quotation / tender opportunities

2. Ease of access to RFQ / Tender documents anywhere, anytime; Minimise paper documentation for responses to RFQs / Tenders

3. Ease of tracking past RFQ / Tender submissions

4. Self-service updating of account details

Order Issuance- E-PO

1. Email notifications on arrival of new E-POs

2. Supplier Order Management System to view and respond to E-POs

3. Maintain records of past 2 years’ POs

1. Automated alerts on new POs issued

2. Ease of access to PO document anywhere, anytime; Shorter cycle time for receipt of / response to PO

3. Ease of tracking past POs and acknowledgements

Automated Bid Management, Order Handling

CAG E-Procurement Roadmap

* Scheduled go-live dates

Phase 2(Q2 2012*)

Phase 1(Dec 2011*)

Planning

• E-Procure & E-PO (all purchases)

• Integration to CAG’s back-end ERP systems

• E-Source (E-Tender / E-RFQ)

• E-Procure (Contract Catalog Purchases)

• CAG Supplier Portal for vendors to: - respond to E-Tender / E-RFQ - receive E-PO (Catalog purchases only)

• Supplier Training (Nov 2011)

• Supplier Summit (Oct 2011)

Creating Competitive Advantage with

SESAMi’s E-Procurement & E-Marketplace Services

CAG Supplier Summit

27 Oct 2011

SESAMi Inc. (1999 - 2002)SESAMi Inc. (1999 - 2002)

New World

Enterprises

Beijing Enterprises

SESAMi Group (2003 - To-date)SESAMi Group (2003 - To-date)

Abecha Pte Ltd (2001 - 2004)Abecha Pte Ltd (2001 - 2004)

� Incorporated in Sept 1999, SingTel, OUB,

Eastman Chemical

� Merged with Asia2B 31st Jan 2001

� Chairman – Mr Lee Hsien Yang (CEO SingTel)

� Management Buyout in Dec 02

� Abecha a JV between JTC, Microsoft & SESAMi

in 2001

� Chairman – Mr Chong Lit Cheong (CEO JTC)

� SESAMi bought over JTC’s majority shares in

Jun 2004

� Abecha and SESAMi restructured and

Microsoft is now a shareholder of SESAMi (S)

Pte Ltd wef 1st June 2011

� Business Focus : E-Procurement & E-

Marketplace Solution & Services

The New SESAMi

SESAMi – A Leading E-Procurement & E-Marketplace Service Provider in Asia

Other Global Public & Private e-Marketplace

Buyer Communities >

4,000 users

Direct

Integrated

Portal

Based

Payment & Finance

Communities

Supplier Communities >

10,000 companies e-Source

e-Procure

e-Invoice

Logistics, Credit Info,

Directories Communities

SESAMi Strategic

Partners

SESAMi’s E-Procurement & E-Marketplace Services

Enabling Key Transaction Management Processes

Purchase Requisition

Order & Catalog

Management

Workflow & Approvals

SupplierOrder

Management

Shipping Request

Freight Order

Management

Freight Invoice &

Reconciliation

Supplier Financing (Invoice &

PO)

Cash Management

Analytics & Strategy

Supplier Management

E-RFx

E-Tender

Supplier Bids Management

Goods Received

3-way Matched Invoice

ReconcilePayment

Payment update

Payment Gateway

Credit Card GIRO

Source

Key

Procure

KeyE-Invoice E-Payment E-Freight E-Finance

Monitor

SESAMi Group’s Online Customers

Buyers

• Source Key

• E-Procure

• E-Invoice

• E-Payment

• E-Auction

• E-Tender

E-Marketplace (SESAMi World Connect)

• Supplier Portal

• Supplier Store Front

• Finance Key

• E-Freight (WIP)

• Facilitating trade of close to $4B between buyers and suppliers annually

• 10,000 local and overseas suppliers transacting with key buyers.

• E-Directory of over 120,000 suppliers with enriched content

• Business leads matching service for over 8,000 local companies and 39,000 overseas companies

Companies participating in Demand Aggregation

• SmartBuyer Portal ST Aerospace, ST Electronics, SembCorp Parks Management, ST Kinetics, etc. > 65 Buyers

• Abecha Buying Club (Petrol & Diesel)

Over 20,000 Corporate Employees & 1,000 Companies

SESAMi E-Hub KPIs Enabling Strategic Sourcing & Procure-to- Pay Transaction

Management

SESAMi E-Procurement SolutionEnabling Strategic Sourcing & Procure-to-Pay with Straight-Through-

Processing between Buyer and Suppliers

Accounts Payable

ePO, ePO Change

ePO Response

Supplier SOM

Notification to create E-Invoice

Supplier E-Invoice

eDN / eCN

Payment Notification

eGRN

eInvoice

Payment/Finance

Supplier E-Finance

Payment reporting to suppliers

Approve payment

E-RFQ/e-Tender

e-Quotation

Supplier Portal

Buying Community

Catalog SearchRequisitioner

Authorizer

Procurement

3-Way Match

PO-Invoice-GRN

Accounts Payable

Mail Check

PR - PO Cycle

Invoice -Pay Cycle

Content Mgmt

RFQ/PR/PO

AccountsPayable

GeneralLedger

GR

Material Master

Backend Systems

Catalog Procurement

Non Catalog Procurement

Office Supplies

IT Accessories Water Supplies

Pantry Items

E-Direct

e-RFQ

e-Procure

e-Invoice

Procurement SolutionCatalog and Non-Catalog Procurement Tx Management

E-Procure Portal

Printing Services

Paper Stationery

MRO Parts

General Materials

Building M/M Services Raw Materials

Civil Engineering

Packaging Materials

Advertisement & Promo Corp Services

Equipment

Construction Materials

Health Care & Insurance

HR & Trg Services

CAG Supplier Fee (A very special offer to all CAG trading partners)

Type of

ServiceApplications Functions Fee Remarks

Strategic

SourcingSource Key

1. Receive email notifications on new E-

RFQs/Tenders

2. View and response to RFQs/Tenders

3. Maintain records of past 2 years

RFQs/Tenders info online

4. Update Company Profile, user details,

Product & Services categories, etc.

Free

Request for additional user ID will

be charged an annual fee of $200

per user ID

Procure E-Procure

1. Receive email notifications on new E-PO

2. Use of Supplier Order Management

System to view and response to E-PO

3. Maintain records of past 2 years POs

Annual

Subscription

Fee of $100

Waived

Annual

Transaction

Fee (1)

Free If ABV < $50,000

$100 If ABV < $100,000

$200 If ABV >$100,000

Note: (1) ABV = Annual Business Value base on FY and payment via DBS, Citibank Card only

Creating a CAG Private E-Marketplace

CAG Supplier Portal

Screen Walk Through (using the latest version of Source Key)

CAG Supplier PortalOne-Stop Portal for Strategic Sourcing and E-Procure

Login by Suppliers

CAG Supplier Portal

Publishing of CAG E-RFQ and E-Tender

Supplier Training Kit & FAQ

Listing of E-RFQ / E-TenderUser Friendly Interface to search and

view E-RFQ & E-Tender from CAG

Listing of E-RFQs / E-Tenders

Status of E-RFQ / E-Tender Status of Response

Viewing of E-RFQ / E-TenderView and Print E-RFQ / E-Tender documents

Overview of E-RFQ / E-Tender selected

Printable format Decline to Quote

Submit QuotationSimple 3 Steps Process to Submit Quotation

3 steps to submit Quotation

Saving unfinished Quotation as Draft

Submit QuotationIntuitive Interface to provide Quotation Details for each Items

List of Items in the E-RFQ / E-Tender

Details to be entered by Suppliers

List of Attachments uploaded

Submit QuotationAttachment up to 5 MB per File

Preview & Submission of Quotation

CAG Trading Partner Onboarding Process

&SESAMi Helpdesk Support and

Supplier Training

SESAMi’s Existing Supplier Registration Process (6 Steps)

SESAMi Onboarding Team

CAG Approved Trading Partners

• Buyer Hub provides Supplier contact information

Approved Vendor List

• SESAMi emails the registration form to suppliers

Registration Form

• Suppliers print and fill up the registration form and attach supporting document

Provide Information

• Supplier fax over to SESAMi the registration form and supporting document

Fax Documents

• SESAMi verifiessupplier details and re-type in supplier information to create account

User Account Creation

• Email change request to SESAMi with supporting documents

Change of Details

1

2

3 5

4 6

SESAMi’s New Simplified Supplier On Boarding Process

“Pre-registration” & “Account Activation”

Pre-registration Process(by CAG & SESAMi)

• Buyer Hub provides Supplier contact information

Approved Vendor List

• SESAMi emails the registration form to suppliers

Registration Form

• Suppliers print and fill up the registration form and attach supporting document

Provide Information

• Supplier fax over to SESAMi the registration form and supporting document

Fax Registration

• SESAMi verifiessupplier details and re-type in supplier information to create account

User Account Creation

Suppliers will be pre-registered with CAG approved vendor contact details below;

1. Contact Person Information 2. Company UEN / Business registration number

Activation Process(By Supplier)

1. SESAMi will email pre-registered User login ID to the point of contact provided by CAG

2. Supplier to authenticate and provide correct User point of contacts and to receive password to activate the account

3. Supplier can update company profile, and request for additional user ID

SESAMi’s Technical Support & Customer

Helpdesk & Training

Designation Name Office Tel Mobile

1. Technical Support Manager Johnny Song 63025348 90622648

2. Senior Technical Support

Executive

Marvin Manicdao 63025332 81868971

3. Customer Support Officer Mia P. Villegas 63025311 83766366

4. Customer Support Officer Mardia Rosalina 63025335 81284433

5. Customer Support Officer Muryashima B

Mohd Yasin

63025305 97973646

6. Customer Support Officer Kranthi 63025334 9141924

1. Training Schedule

a. SESAMi conducts free training for all our buyers, suppliers weekly on

RSVP basis - Wednesday 2:00 pm to 5:30 pm. Details of the training

schedule will be published on buyer and supplier portal home page

b. Dedicated mass training sessions scheduled for CAG suppliers 24 & 28

Nov 1:30 pm to 3:30 pm & 3:30 pm to 5:30 pm.

2. SESAMi Helpdesk Hotline: 6333 1188 Option 2

Customer Care FAQs

Summary• Publishing of Business Opportunities

With effect from 1 December 2011, SESAMi will be the only platform for the communication of any CAG business opportunities.

• Responses to RFQ / Tenders

Price schedules for Quotations / Tenders must be submitted via SESAMi.

• Invoicing & Payment Processing

To facilitate timely payment processing, all invoices are to:

- Be addressed to “Changi Airport Group (S) Pte Ltd” and directed to “Finance (Expenditure)”

- Indicate the corresponding CAG PO reference number and purchase requestor's name

Q & As