Cairns Regional Council...Agenda – Water & Waste Committee – 16/7/08 - #1748236 31 ACTIVITY:...

Agenda – Water & Waste Committee – 16/7/08 - #1748236

30

WATER & WASTE COMMITTEE

16 JULY 2008

5 WATER & WASTE MONTHLY REPORT FOR JUNE 2008 J Turner : 1/3/38-01: #1532195 v12

RECOMMENDATION: It is recommended that the monthly report from Water & Waste for the month of June 2008 be received and noted. Jon Turner Acting General Manager Water & Waste


31

ACTIVITY: Management and Administration Support - 6500

Mission To provide excellent customer service for internal and external clients and to develop systems

to ensure a smooth and effective operation Output Title: Output Description: 1. Performance review of managers work Review of work performed by each branch and the

effectiveness of each branch manager; Provision of guidance and support to improve outputs; Includes the review of Departmental performance in the following areas: • Budget management; • Operating initiative management; • Capital works management; • Workplace Health and Safety performance; • Customer management.

2. Coaching and support of staff across the Department

Provision of effective support to enable all Departmental staff to meet the performance expectation of their customers.

3. Policies and Administrative Instructions relevant to Departmental operations

General Policies are Council approved statements provided for the benefit of the public; they advise Council’s position with regard to specific matters. Administrative Instructions are approved by the Executive Management team (EMT) and provide direction for staff in carrying out specific functions.

4. Business Excellence Systems Views, Self Assessment Reports and Continuous Improvement support for the Department

Business Excellence is the title of Council's adopted Organisational Effectiveness framework and program. The outputs listed to the left are the key outputs from the program. General Manager promotion and support of the program within their Department is critical to its success.

5. Agenda coordination for Council's Water & Waste Committee

Coordination of reports to be provided to Water & Waste Committee.

6. Administration Support Administration support associated with Water & Waste Officer Responsible: General Manager Water & Waste


32

Performance Indicators (Ratings: = Satisfactory, ? = Marginal, X = Unsatisfactory)

X

Variance Report Budget for Refuse tipping fees over estimated at budget review. In addition, a reduction in revenue from plumbing & water applications was experienced in June 08.

• Result Measure (Title): Departmental Budget Performance • Result Target: Expenditure -5% / Revenue No more than -1% • Reporting Frequency: Monthly • Performance Assessment:

2.3. Operating Budget YTD Performance

0102030405060708090

100

2. Expenditure 3. Revenue

Mill

ions

Budget Type

Dol

lars

Recurrent YTD BudgetRecurrent YTD Actual

3.14% Variance

-4.27% Variance

Prospective Actions Revenue budget to be reduced at 1st review.

Performance Rating:

X Variance Report The capital budget is based on the remaining unspent amount of the 2007/08 budget at 14 March 2008. The capital expenditure represents total commitments to 30 June 2008 for capital projects plus invoiced expenditure. These commitments were based on the Cleaner Seas cash flow projection to 30 June 2008. Currently expenditure has come in below cash flow projections and CRC Water and Waste is awaiting an up to date cash flow projection so that committals to 30 June 2008 can be accurately recalculated. Expenditure over the forthcoming months is expected to increase as the construction on the Cleaner Seas Project ramps up.

• Result Measure (Title): Departmental Capital Budget - % Spent • Result Target: 90% of budget spent by year end • Reporting Frequency: Monthly • Performance Assessment:

Capital Works Expenditure

050

100

Apr-0

8

Jun-0

8

Aug-

08

Oct-08

Dec-08

Feb-

09

Milli

ons

Months in Year

Dol

lars

Capital Budget

Capital Expenditure

Prospective Actions Monitor actual expenditure on a project by project basis.


33

Variance Report

• Result Measure (Title): Timeliness of Departmental Operating Initiative

Completions • Result Target: 90% of initiatives completed by year end • Reporting Frequency: Monthly • Performance Assessment:

Timeliness of Departmental Operating Initiative Completion

0

10

20

30

40

50

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Februa

ryMarc

hApri

lMay

June

Months in Year

Num

ber o

f Ini

tiativ

es

Com

plet

ed

Initiative Met

Initiative Logged

Prospective Actions

Performance Rating:

Variance Report

• Result Measure (Title): Departmental Safety Performance • Result Target: Lost time injury frequency rate - improving • Reporting Frequency: Monthly for Financial Year • Performance Assessment: Improvement relative to Scheme Member Group D

Departmental Lost Time Injury Rate

010203040

Jul-0

7

Aug-07

Sep-07

Oct-07

Nov-07

Dec-07

Jan-0

8

Feb-08

Mar-08

Apr-08

May-08

Jun-0

8Ju

l-08

Rolling Average

Lost

Tim

e In

jury

Rat

e

Benchmark Rate

Lost Time Injury Rate

Prospective Actions


34

Performance Rating:

X Variance Report 1 long term injury affecting results.

• Result Measure (Title): Departmental Safety Performance • Result Target: Lost time injury duration rate - improving • Reporting Frequency: Monthly for Financial Year • Performance Assessment: Improvement relative to Scheme Member Group D

Cairns Water Lost Time Duration

05

10152025

Jul-07

Aug-07

Sep-07

Oct-07

Nov-07

Dec-07

Jan-08

Feb-08

Mar-08

Apr-08

May-08

Jun-08

Rolling Average

Leng

th o

f Dur

atio

n

Benchmark Duration

Actual Duration

Prospective Actions LGW continuous figure and it will merge in the next 3 months.

Performance Rating:

Variance Report N/A

• Result Measure (Title): Resident Response System Departmental

Performance • Result Target: Number of overdue requests trending • Reporting Frequency: Monthly • Performance Assessment: Trend from 05/06 levels

Summary of Overdue Requests

050

100150200

July

Augu

st

Sept

embe

r

Oct

ober

Nov

embe

r

Dec

embe

r

Janu

ary

Febr

uary

Mar

ch

April

May

June

Months in Year

Num

ber o

f Ove

rdue

R

eque

sts

Garbage

Sew erage

Water

W

Prospective Actions Contractor computer issues (report to Waste Contracts Supervisor)


35

Operating Budget Assessment:

YTD Actual ($) YTD Budget

Revised ($)

Var ($) Var (%) Variance Report & Prospective Actions

(where variance is +/- 5%) Revenue FAVOURABLE

• Reasons: • Implications / Actions

Expenditure -10,666.00

93,827.00 104,493.00 111%

FAVOURABLE • Reasons: Investigating • Implications / Actions:


36

ACTIVITY: Management and Administration Support – Communication & Education – 6503 Mission To deliver quality communications through media, advertising & campaign management;

community engagement activities; and education programs to and on behalf of Water & Waste, and the Council enabling achievement of its objectives.

Output Title: Output Description: 1. Community Engagement Activities Community engagement activities designed to engage the

residents in effective dialogue on particular issues or Water & Waste & Cleaner Seas projects; includes activities run in accordance with the annual Council program of planned community engagement events

2. Educational Program Pro-active program designed to address topics of strategic importance to Water & Waste Targeting schools & education institutions to communicate:

• water wise initiatives; • the Cleaner Seas Project; and • the waste hierarchy

3. Water & Waste’s Corporate Image

Prescribed arrangements for use of approved Water & Waste logos; • according to the Council’s style guidelines for the

corporate documents & advertising; • guidelines for staff involved in direct contact with the

community; • the style and format of Water & Waste’s website; • Promotions of Water & Waste achievements.

4. Advertising Coordination

Briefings and bookings of display & campaign advertising: in print, radio and television advertising.

5. Corporate Publications & promotional materials

Publishing of the: • Customer Service Standards • Leak detection • Trade waste • Lake Morris information • General & Recycling waste • Tips to water conservation • Water conservation information • Education resources • Cleaner Seas Project information Production of promotional materials as required

6. Press releases

Pro-active information releases on various Water & Waste matters of public interest, for dissemination by media.

Officer Responsible: Communications & Education Officer


37

On Target Operating Initiative Status Relevant

Linkage(s) Due Date Complete

(enter %) Yes (enter )

No * (enter X)

Develop a corporate communications strategy to service the needs of the Water & Waste, focusing on the activities and achievements of the organisation. to include;

• Water demand

• Water recycling

• CSA – Cleaner Seas Alliance

• Waste reduction

Corporate Plan 4.1 Corporate Plan 4.2 Corporate Plan 4.3 Corporate Plan 4.5

Oct 2008

25

20

95

20

Develop an education strategy to service the needs of the Water & Waste, focusing water demand management and waste management.

Corporate Plan 5.3 Corporate Plan 8.4

Mar 2008 70 X

Play a lead role in the redevelopment of Water & Waste’s website or inclusion on the new Council’s website.

Corporate Plan 9.1

Aug 2008 95

* Variance Report for Initiatives not on target: Delay due to competing priorities including street talks and June community info meeting events in Division 10. * Prospective Actions for Initiatives not on target:

Performance Rating:

Variance Report Street talk @ the new City Place World Enviro Day & Redlynch School activity, in addition to 3 community Information evenings in Port and Mossman and one in Bramston Beach.

1 • Result Measure (Title): Community Engagement Activities • Result Target: Delivery of all scheduled / targeted events • Reporting Frequency: Monthly • Performance Assessment: Number of community engagement one-off/

reactive activities managed each year. Number of programmed engagements conducted each year.

Community Engagement Activities

012345

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Februa

ryMarc

hApri

lMay

June

ProgrammedEngagements

One-off ProactiveActivities

Prospective Actions July to encompass the Cairns & Mossman Shows, with lead coordination for 2 more Info meetings in Port & Mossman for August


38

Performance Rating:

Variance Report Achieving 7 presentations to schools in addition to attending 5school staff meetings to gain greater exposure and outline programs.

2 • Result Measure (Title): Educational Program • Result Target: Education Institutions reached • Reporting Frequency: Monthly • Performance Assessment: Number of education institutions or students

reached on a monthly basis over the year, as delivered by the Education Officer

Educational Program

0

2

4

6

8

10

Janu

ary

Februa

ryMarc

hApri

lMay

June Ju

ly

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Institutions ReachedTarget

Additional Activities

Prospective Actions With July school holidays and shows in Cairns & Mossman. The Edu Officer will be assisting with community engagement at these events

Performance Rating:

Variance Report The new software (Urchin) now online

3 • Result Measure (Title): Water & Waste’s Corporate Image • Result Target: Promotions of Water & Waste achievements • Reporting Frequency: Monthly • Performance Assessment: Water & Waste’s website Data not available due to previous CW pages now included within the CRC

site. Prospective Actions

IS will look into further and give feedback of any alternate options


39

Performance Rating:

Variance Report Updates for Cleaner Seas Project, lead-in ads for continue recycling operations as per fortnightly collections and permanent water conservation measures Public Notices for Copperlode Road works and Road works notices for burst mains

4 • Result Measure (Title): Advertising Coordination • Result Target: • Reporting Frequency: Monthly • Performance Assessment: Number Water & Waste placed advertisements

Advertising Coordination

01234

5678

Corporate /Events

Education Waste /Recycling

WaterDemand Mgt +OCW + BWEP

Cleaner Seas

Started

Completed

Prospective Actions


Performance Rating: ?

Variance Report Due to bulk purchase of promo & publications items for upcoming events

5 • Result Measure (Title): Corporate Publications & promotional materials • Result Target: 100% of Budget Spent • Reporting Frequency: Monthly • Performance Assessment: Timely distribution of corporate Water & Waste, &

education publications in accord with organisational requirements •

Promo Items

$0

$1,000

$2,000

$3,000

$4,000

$5,000

July

Augus

t

Septem

ber

Octobe

r

Novembe

r

Decembe

r

Janu

ary

Februa

ryMarc

hApri

lMay

June

ActualExpenditure

Budget

Prospective Actions Additional items also currently on order – Balances do not reflect items not yet received but on order


40

Performance Rating:

Variance Report releases for permanent water conservation measures and mandatory water saving targets for new homes.

6 • Result Measure (Title): Press releases • Result Target: Monitor number developed • Reporting Frequency: Monthly • Performance Assessment: Number of press releases picked up and run

across local media.

Press Releases

0

5

10

15

20

25

30

July

Augus

t

Septem

ber

Octobe

r

Novembe

r

Decembe

r

Janu

ary

Februa

ryMarc

hApri

lMay

June

Target

MediaRelease

AdditionalFeatures

Prospective Actions July will see the release for BWEP final calls and Waste information meeting and CSA milestone activity


YTD Actual ($)

YTD Budget Revised

($)


(where variance is +/- 5%)

Revenue NA

Expenditure -33,612.00

63,273.00 96,885.00 153%

FAVOURABLE • Reasons: Investigating • Implications / Actions:


41

ACTIVITY: Business Services – Management and Administration Support - 6510

Mission To provide excellent customer service for internal and external clients and to develop systems

to ensure a smooth and effective operation Output Title: Output Description: 1. Branch Management 2. Administration Support Administration support associated with Water & Waste Officer Responsible: Manager Business Services




No * (enter X)

1. Facilitate Green Energy Proposal Corporate Plan 4.6.2

Mar 2008 100%

* Variance Report for Initiatives not on target: Final report has been received. * Prospective Actions for Initiatives not on target: Nil Performance Indicators (Ratings: = Satisfactory, ? = Marginal, X = Unsatisfactory)

Performance Rating:

Variance Report 1. No formal

complaints from Customers were received by Business Services

• Result Measure (Title): Number of Complaints from Supported Areas &

Customers • Result Target: No more than 2 complaints per month • Reporting Frequency: Monthly • Performance Assessment:

Number of Complaints From Customers (Formal)

011223

July

Augus

t

Septem

ber

Octobe

r

Novembe

r

Decembe

r

Janu

ary

Februa

ryMarc

hApri

lMay

June

Months in Year

Num

ber o

f Com

plai

nts

Complaints

Target

Prospective Actions N/A


42


YTD Actual ($)

YTD Budget Revised

($)



Revenue Expenditure -

47,513.0059,574.00

107,087.00 180%

FAVOURABLE • Reasons • Implications / Actions


43

ACTIVITY: Business Services – Customer Service and Billing - 6511 Mission To provide excellent customer service for internal and external clients and to develop systems

to ensure a smooth and effective operation Output Title: Output Description: 1. Water Consumption Accounts Water usage notices and settlement data to customers,

provided in a timely and effective manner 2. Water Usage Settlement Accounts Final reads provided in the settlement process associated with

property transfers 3. Water Meter Replacement Program Meter replacement program targeting meters at the end of

their useful lives Officer Responsible: Manager Business Services




No * (enter X)

1. Develop and implement a structured approach to maintaining the meter fleet

Mar 2008 100%

* Variance Report for Initiatives not on target: * Prospective Actions for Initiatives not on target: N/A


Performance Rating:

Variance Report Cycle 47 & 49 was delayed due to Staff shortage.

• Result Measure (Title): Water Usage Notice - time from read to bill issue

date • Result Target: Within 14 days of reading date • Reporting Frequency: Monthly • Performance Assessment:

Water Consumption Account Turnaround Time - 14 Day Target

5

10

15

20

25

2/06/2

008

6/06/2

008

16/06

/2008

27/06

/2008

27/06

/2008

Account Issue Date

Num

ber o

f Day

s fr

om M

eter

Rea

d

TargetULCLCL



44

Performance Rating:

? Variance Report A total of 310 searches were undertaken during June 2008. 7 settlement reports were outside the required time frame which consists of: 5 Day Settlements: 1 x Not Registered & 2 x Staff Error 24 Hrs Settlements: 3 x Not Registered & 1 x Staff Error

• Result Measure (Title): Water Settlements - Turnaround time from request

to issue • Result Target: 5 days for $30.40 Fee 24 Hours for $67.70 Fee • Reporting Frequency: Monthly • Performance Assessment:

Water Settlements Turnaround Time from Request to IssueTarget 100% Compliance

0%20%40%60%80%

100%120%

Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

Months in Year

% C

ompl

ianc

e

5 Day % 24 Hour % Target %

Prospective Actions


Variance Report Meter replacement program is scheduled to being in July. Contractors have been evaluated with the contract being awarded to Skilltech Pty Ltd for meter installation.

• Result Measure (Title): Meter replacement program - capital budget

compliance • Result Target: 100% of allocated capital utilised • Reporting Frequency: Monthly • Performance Assessment:

Meter Replacement Program

050000

100000150000200000

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Febr

uary

March

April

MayJu

ne

Months in Year

Cap

ital B

udge

t

Actuals

Budget

Prospective Actions


45


YTD Actual ($)

YTD Budget Revised

($)



Revenue 49,745.00 65,464.00

-15,719.00 -24%

UNFAVOURABLE • Reasons: • Implications / Actions

Expenditure 256,888.00 433,010.00

176,122.00 41%

FAVOURABLE • Reasons: • Implications / Actions:


46

ACTIVITY: Business Services – Financial Management - 6512

Mission To provide financial management services built on strong internal process for all customers

Output Title: Output Description: 1. Water & Waste Budget Original budget and budget review documentation from

Operations, Waste and Infrastructure 2. Monthly Financial Analysis Financial analysis associated with consolidated Water &

Waste provision Officer Responsible: Management Accountant




No * (enter X)

1. Develop an enhanced capital delivery accounting framework

Corporate Plan 10.4.1

Dec 2007 100%

2. Review the Australian Standard on Fraud Prevention with a view to implementing the principles


Mar 2008 100%

* Variance Report for Initiatives not on target: N/A * Prospective Actions for Initiatives not on target: N/A Performance Indicators (Ratings: = Satisfactory, ? = Marginal, X = Unsatisfactory)

Performance Rating:

Variance Report 3rd Budget review was not carried out due to Council amalgamations.

• Result Measure (Title): Adherence to Corporate Budget Timeline • Result Target: 100% compliance • Reporting Frequency: Quarterly • Performance Assessment:

Timeliness of Budget Preparation

0%

20%

40%60%

80%

100%

1st BudgetReview

2nd BudgetReview

3rd BudgetReview

2008/09Original Budget

Reporting Period

% C

ompl

ianc

e

Timeline Met forQuarterly BudgetReviewTarget

Prospective Actions No action required.


47

Performance Rating:

Variance Report

• Result Measure (Title): Timeliness of Financial Analysis • Result Target: Timeliness of financial analysis in monthly reports • Reporting Frequency: Monthly • Performance Assessment:

Timeliness of Financial Analysis

0%20%40%60%80%

100%

July

Augu

st

Septem

ber

Octobe

r

Nove

mbe

r

Dece

mbe

r

Janu

ary

Februa

ry

March

April

May

June

Reporting Period

% C

ompl

ianc

e

Agenda Close Achieved Target

Prospective Actions


YTD Actual ($)

YTD Budget Revised

($)



Revenue N/A

Expenditure -11,371.00 -4,436.00

6,935.00 156%

FAVOURABLE • Reasons: Budget Officer position

vacant. • Implications / Actions: Continue

with recruitment process.


48

ACTIVITY: Business Services – Laboratory Services - 6513 Mission Laboratory Services aims to provide a quality, commercial, expert, timely and cost-effective

scientific service to its internal and external customers in all aspects that determine water quality as it impacts on human lifestyle.

Output Title: Output Description: 1. Tests on:

- Waters for Drinking Purposes - Waters (non-drinking) - Solid matrices - Other tests

Tests undertaken for client purposes include water for drinking, wastewaters, pools, creeks, lakes, sludge and soils and other tests such as swab analysis associated with food preparation. The method of analysis associated with production includes tests on: - Anions - tests negatively charged species, eg chloride - Bacterias- tests for bacteria such as E-coli and Faecal

Coliforms - Metals - tests for metals and metalliods such as arsenic

and cadmium - Nutrients - tests for substances such as Phosphorus,

Nitrogen and Ammonia - Other - Non-routine testing on an as required basis - Physical Properties- tests for properties such as

Biological Oxygen Demand and pH - Solids - Tests on soils, clays, sludges, and the like - Subcontracted work - Analyses not handled by the

laboratory, due to lack of instrumentation and non-validated NATA methods

Officer Responsible: Laboratory Services Manager


Performance Rating:

Variance Report Completion times acceptable

1. Sample Completion Time

50

70

90

J N M J N M J N M

Period Beginning July 05Perc

enta

ge C

ompl

ete

99% w ithin 14 days 80% w ithin 5 days 100% w ithin 30 days

Prospective Actions Nil


49

Performance Rating:

Variance Report Batch quality scores are acceptable. CAR’s are improving.

2. Quality of Results

5060708090

100Ju

l-05

Nov

-05

Mar

-06

Jul-0

6

Nov

-06

Mar

-07

Jul-0

7

Nov

-07

Mar

-08

Period Beginning July 2005

Qua

lity

Perc

enta

ge

Ach

ieve

d

Z-score ≤2 >95% of analysis batches

>95% CAR's closed out w ithin 14days of lodging



YTD Actual ($)

YTD Budget Revised

($)



Revenue 139,433.00 62,640.00

76,793.00 123%

FAVOURABLE • Reasons:

Higher than budgeted external income

• Implications / Actions:

Expenditure 236,308.00 219,925.00

-16,383.00 -7%

UNFAVOURABLE • Reasons:

Increased volume of external testing requiring sub-contracted testing. We pay bill for testing then invoice the client in the following month. Increased use of casual staff to manage workload

• Implications / Actions: Increased costs outweighed by increased revenue


50

ACTIVITY: Business Services – Corporate and External Reporting - 6514

Mission To ensure that Water & Waste maintains its corporate and external reporting obligations

associated with all operations, excluding environmental compliance. Output Title: Output Description: 1. Total Management Plan (TMP) and Strategic

Asset Management Plan (SAMP) Coordination and maintenance of the TMP and SAMP for Water & Waste: The TMP is used to address requirements of the

Environmental Protection Policy (Water) 1997 in respect of Environmental Plans; and

The TMP or components of it, are used to satisfy the Strategic Asset Management Plan (SAMP) and Customer Service Standard requirements of the Water Act 2000.

2. Coordination of the Departmental Risk Register

Coordination and maintenance of the risk register for Water & Waste

3. Coordination of incident scenario(s) Coordination of the development and implementation of incident scenario(s) to allow Water & Waste to better meet catastrophic events

Officer Responsible: Business Process Officer




No * (enter X)

1. Co-project manage (with Operations) implementation of the Australian Drinking Water Quality Framework

Corporate Plan 5.2.2, 5.2.3.

Jun 2008 80% ?

* Variance Report for Initiatives not on target: Scope increased to include the Mossman region. * Prospective Actions for Initiatives not on target: Project is in final stages of implementation. Documentation is 95% complete and system has been operationalised. External auditors have been booked for a Drinking Water Quality Management systems audit in the week beginning September 8 to complete the project. Performance Indicators (Ratings: = Satisfactory, ? = Marginal, X = Unsatisfactory)

Performance Rating:

Variance Report

• Result Measure (Title): TMP and SAMP Compliance with Statutory

Arrangements • Result Target: Passing of State Government Audit • Reporting Frequency: Annual • Performance Assessment: Prospective Actions

NA


51

Performance Rating:

Variance Report

• Result Measure (Title): Currency of Risk Register • Result Target: EMT review and approval • Reporting Frequency: Quarterly • Performance Assessment:

Currency of Risk Register

020406080

100120

Sep-07 Dec-07 Mar-08 Jun-08

Month

% o

f Ris

k R

egis

ter

that

iscu

rren

t

% of Risk Register thatis currentTarget

Prospective Actions NA

Performance Rating:

Variance Report

• Result Measure (Title): Coordination of Incident Scenarios • Result Target: 4 Scenario Sessions / Year, 1 session per quarter • Reporting Frequency: Quarterly • Performance Assessment:

Number of Incident Scenario Planning Sessions Completed as Scheduled

00.20.40.60.8

11.2

Sep-07 Dec-07 Mar-08 Jun-08

Month

# of

Ses

sion

s

00.20.40.60.811.2

# Completed

Target



52

Operating Budget Assessment (not being presented for the March period)

YTD Actual ($)

YTD Budget Revised

($)



Revenue FAVOURABLE • Reasons:

Implications / Actions: Expenditure -11,843.00 128,785.00

140,628.00 109%

FAVOURABLE • Reasons: Consultancy Services

(invoices not received) Implications / Actions: N/a


53

ACTIVITY: Business Services – Environmental Management and Quality Systems - 6516

Mission Ensure that impacts on the environment from Water & Waste’s operations and activities are

identified and minimised Output Title: Output Description: 1. Water & Waste Environmental Licence

Compliance Reports Environmental Licence compliance reports to the Environmental Protection Agency

2. Water & Waste Environmental Risk Assessment

Risk assessments associated with environmental requirements

3. Wastewater Discharge Sampling Sampling program to monitor treated wastewater discharges into estuarine waterways, in accordance with Licence requirements

Officer Responsible: Environmental Coordinator




No * (enter X)

1. Operationalise the Environmental Management System


Dec 2007 100%

* Variance Report for Initiatives not on target: N/A * Prospective Actions for Initiatives not on target: N/A Performance Indicators (Ratings: = Satisfactory, ? = Marginal, X = Unsatisfactory)

Performance Rating:

Variance Report

• Result Measure (Title): Compliance with Environmental Licence • Result Target: 100% compliance with licence • Reporting Frequency: Monthly • Performance Assessment:

Compliance with Environmental Licence

0

1

2

July

Augu

st

Sept

embe

r

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Febr

uary

March

April

MayJu

ne

Months in Year

Num

ber o

f PIN

S Is

sued Number of PINS

Issued

Target PIN

Prospective Actions


54

Performance Rating:

Variance Report NA

• Result Measure (Title): Number of Environmental Risk Assessments

Undertaken • Result Target: Visitation to all operating sites once per year • Reporting Frequency: Monthly • Performance Assessment:

Number of Environmental Risk Assessments Undertaken

0.05.0

10.015.020.0

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Febru

ary

March

April

MayJu

ne

Months in Year

Num

ber o

f A

sses

smen

ts

TargetActual Inspections


Performance Rating:

Variance Report NA

• Result Measure (Title): Number of Sample Points • Result Target: 38 sample points per month • Reporting Frequency: Monthly • Performance Assessment:

Number of Samples Taken

3637383940414243444546

July

Augu

st

Sept

embe

r

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Febr

uary

March

April

MayJu

ne

Months in Year

Num

ber o

f Sam

ples

Target

# of Samples



55


YTD Actual ($)

YTD Budget Revised

($)



Revenue

Expenditure -60,478.00 71,575.00

132,053.00 184%

FAVOURABLE • Reasons: • Implications / Actions


56

ACTIVITY: Business Services – Plumbing and Trade Waste Compliance - 6517

Mission To ensure that clients receive the highest level of service and professional advice to assist

them to attain the required standards in the developments for which they are responsible Output Title: Output Description: 1. Plumbing and Trade Waste Compliance

Assessments Compliance assessments of plumbing and trade waste works with the mandatory requirements of the Acts, Regulations and By-Laws

2. Water, plumbing and drainage works - processed applications

Applications received and processed for approval to proceed with water, plumbing and drainage works

3. Plumbing inspections Inspections and tests of water, plumbing and drainage works during constructions for compliance with the relevant regulations

4. Tradewaste Inspections Tradewaste inspections undertaken for compliance with the relevant regulations

Officer Responsible: Manager Business Services


Performance Rating:

Variance Report NA

• Result Measure (Title): Number of legal challenges to compliance

assessment • Result Target: Zero successful challenge • Reporting Frequency: Monthly • Performance Assessment:

Number of Legal Challenges to Compliance Assessment

0%

25%

50%

75%

100%

July

AugSep

tOct

Nov Dec Jan

Feb

March

April

MayJu

ne

Months in Year

# of

Suc

cess

ful

Cha

lleng

es

Actual Challenges

Target



57

Performance Rating:

Variance Report NA

• Result Measure (Title): Number of Plumbing Applications Received • Result Target: Compliance with budgeted number • Reporting Frequency: Monthly • Performance Assessment:

Number of Plumbing Applications Received

-500

1,0001,500

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Februa

ryMarc

hApri

lMay

June

Thousands

Months in Year

Rev

enue

from

A

pplic

atio

ns

Revenue Received

Revenue Target


Performance Rating:

?

Variance Report 202 Applications approved June 2008 – 32 not processed within the 20 day timeframe: 13 applications received awaiting approval from Plumbing Inspectors. 13 applications received requiring further information or plans from the applicant - applicants were notified. 5 applications received awaiting registration of property. 1 application received requiring fees – applicant was notified.

• Result Measure (Title): Plumbing Application Turnaround Time • Result Target: Assessment within twenty days • Reporting Frequency: Monthly • Performance Assessment:

Plumbing Approval Turnaround Time

0

40

80

120

160

200

240

280

1 26 51 76 101

126

151

176

201

Number of Approvals

# of

Wor

king

Day

s Fo

r Ap

prov

al

Plumbing ApprovalsUpper Control LimitLower Control LimitTarget

Prospective Actions

N/A


58

Performance Rating:

Variance Report

• Result Measure (Title): Number of Plumbing Inspections Undertaken • Result Target: Monitor number • Reporting Frequency: Monthly • Performance Assessment:

Number of Plumbing Inspections Undertaken

450500550600650700750800

July

August

September

October

November

December

Janu

ary

February

March April MayJu

ne

Months in Year

Num

ber o

f Ins

pect

ions

Un

dera

take

n

TargetActual InspectionsUCLLCL


Performance Rating:

?

Variance Report

• Result Measure (Title): Number and Timeliness of Trade Waste

Inspections • Result Target: Inspections on anniversary date • Reporting Frequency: Monthly • Performance Assessment:

Trade Waste Inspection Frequency

50100150200

July

Augus

t

Septem

ber

Octobe

r

Novembe

r

Decembe

r

Janu

ary

Februa

ryMarc

hApri

lMay

June

Months in Year

Num

ber o

f Ins

pect

ions

Target

Actual Inspections

UCL

LCL



59


YTD Actual ($)

YTD Budget Revised

($)



Revenue 607,975.00 793,248.00

-185,273.00 -23%

UNFAVOURABLE • Reasons:

Revenue is slightly down in the Plumbing Approval area

• Implications / Actions:

Expenditure 575,274.00 672,763.00

97,490.00 14%



60

Cairns Regional Water & WasteA Business Unit of Cairns Regional Council

OVERVIEW OF FINANCIAL PERFORMANCE

For the Month Ended: June-08

Notes to the Financial Statements WATER & WASTEWATER 1. Sources of Revenue Total revenue for June of $2.2M is above the budgeted monthly amount of $2.0M, a variance of

$202k or 10%. This variance is attributable to more than anticipated revenue from residential water usage. Revenue year to date is $7.5M compared to a budget of $7.6M, a variance of $82kor 1%. This is due to a reduction in fees & charges revenue.

2. Expenditure by Type Total operating expenses for June of $5.4M is above the budgeted amount of $5.1M a variance

of $304k or 6%. Expenditure year to date is $18.8M compared to a budget of $19.1M, a variance of $335k or 1.7%.

3. Operating Capability Before Tax, Dividend and Capital Items For the month of June the net operating loss of $3.1 is below the budgeted amount of $3.0M a

variance of $101k. Year to date net operating loss of $11.2M is better than budget expectations of $11.4M.

WASTE MANAGEMENT 4. Sources of Revenue The total revenue for June of $429k is below the budgeted amount of $441k, a variance of $11k

or 2.5%. This variance is attributable to less than budgeted revenue from tipping fees. Revenue year to date is $1.3M compared to a budget of $1.6M, a variance of $315k or 19%. Approx $250k relates to reduced revenue from tipping fees.

5. Expenditure by Type Total operating expenses for June of $1.6M is above the budgeted amount of $1.5M, a variance

of $62k or 3.9%. Expenditure year to date is $5.5M which is less than the budget of $5.9M, a variance of $453k or 7.5%. Budget will be revised at 1st budget review.

6. Operating Capability Before Tax, Dividend and Capital Items

For the month of June net operating loss of $1.2M is greater than the budget of $1.1M, a

variance of $74k. Year to date operating loss is $4.2M compared to a budget of $4.3M, a positive variance of $137k or 3.1%.


61


WATER & WASTE CONSOLIDATED POSITIONSTATEMENT OF FINANCIAL PERFORMANCE


PTD PTD PTD YTD YTD YTD AnnualActual Budget Variance Actual Budget Variance Budget

Notes$ $ $ $ $ $ $

OPERATING REVENUE

Rates and Utility Charges 1,424,926 1,072,365 352,561 3,996,928 4,021,370 -24,443 4,021,370 Less Discount and Pensioner Remissions -9,638 -4,714 -4,924 -15,226 -17,676 2,451 -17,676

Net Rates & Utility Charges 1,415,289 1,067,652 347,637 3,981,702 4,003,694 -21,992 4,003,694

Fees and Charges 611,234 690,452 -79,218 2,101,475 2,589,195 -487,721 2,589,195 Interest Received 33,160 7,897 25,264 105,254 29,612 75,642 29,612 Miscellaneous Revenue 123,561 160,412 -36,850 548,549 601,543 -52,994 601,543 Community Service Obligations 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Donations 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Contributions 491,050 559,816 -68,766 2,138,432 2,099,309 39,123 2,099,309 Subsidies and Grants 5,243 1,535 -3,707 55,243 5,758 -49,485 5,758

Total Operating Revenue 2,679,537 2,487,763 191,774 8,930,654 9,329,111 -398,457 9,329,111 1 & 4

OPERATING EXPENDITURE

Employee Costs 1,477,540 1,539,637 62,097 5,596,587 5,773,640 177,053 5,773,640 Materials and Services Costs 3,170,438 2,804,741 -365,698 9,896,657 10,517,777 621,121 10,517,777 Depreciation and Amortisation Expenses 2,059,853 2,061,556 1,704 7,730,905 7,730,836 -68 7,730,836 Bank Fees and Charges 0 -1 -1 0 -3 -3 -3 Borrowing Costs 304,116 371,254 67,137 1,137,011 1,392,201 255,190 1,392,201 Bad and Doubtful Debts 49719 12,035 -37,683 49719 45,133 -4,585 45,133 Other 0 117 117 0 440 440 440 Competitive Neutrality Charges 108,445 99,841 -8,604 368,628 374,403 5,775 374,403

7,170,111.00 6,889,181.00 (280,930.00) 24,779,506.00 25,834,428.00 1,054,922.00 25,834,428.00 Less Expenses Capitalised -100,297 -186,639 -86,342 -434,170 -699,898 -265,728 -699,898

Total Operating Expenditure 7,069,814 6,702,541 -367,273 24,345,336 25,134,530 789,194 25,134,530 2 & 5

OPERATING CAPABILITIES BEFORE CAPITAL (4,390,277.00) (4,214,778.00) 175,499.00 (15,414,682.00) (15,805,419.00) (390,737.00) (15,805,419.00) 3 & 6

Notional Income Tax Expense -5,532,866 0 5,532,866 -3,260,787 0 3,260,787 0

Notional Dividend Expense 0.00 0.00 0.00 0.00 0.00 0.00 0.00

OPERATING CAPABILITIES BEFORE CAPITAL -9,923,143 -4,214,778 5,708,365 -18,675,469 -15,805,419 2,870,050 -15,805,419

CAPITAL ITEMS:

Gain (Loss) on Disposal of Property Plant an 0 61,739 61,739 870,458,797 231,522 -870,227,275 231,522 Contributions 475,869 1,374,604 898,735 1,253,445 5,154,763 3,901,318 5,154,763 Subsidies and Grants 22,357,294 4,676,007 -17,681,287 25,030,527 17,535,027 -7,495,500 17,535,027 Total Capital Items 22,833,163 6,112,350 -16,720,813 896,742,769 22,921,312 -873,821,456 22,921,312

INCREASE/(DECREASE) IN OPERATING CAPA 12,910,020 1,897,572 -11,012,448 878,067,300 7,115,893 -870,951,407 7,115,893


62


WATER & WASTEWATERSTATEMENT OF FINANCIAL PERFORMANCE



Notes$ $ $ $ $ $ $

OPERATING REVENUE

Rates and Utility Charges 1,425,230 1,061,919 363,311 3,958,545 3,982,197 -23,651 3,982,197 Less Discount and Pensioner Remissions -9,637 -4,191 -5,446 -14,899 -15,718 818 -15,718

Net Rates & Utility Charges 1,415,593 1,057,728 357,865 3,943,646 3,966,479 -22,833 3,966,479

Fees and Charges 286,356 374,790 -88,434 1,181,004 1,405,463 -224,459 1,405,463 Interest Received 25,944 6,992 18,952 83,136 26,221 56,916 26,221 Miscellaneous Revenue 30,628 47,347 -16,719 196,100 177,552 18,548 177,552 Community Service Obligations 0 0 0 0 0 0 0 Donations 0 0 0 0 0 0 0 Contributions 491,050 559,816 -68,766 2,138,432 2,099,309 39,123 2,099,309 Subsidies and Grants 0 0 0 50,000 0 -50,000 0

Total Operating Revenue 2,249,570 2,046,673 202,897 7,592,318 7,675,024 -82,705 7,675,024 1


Employee Costs 1,350,348 1,423,038 72,691 5,135,123 5,336,394 201,271 5,336,394 Materials and Services Costs 1,807,644 1,473,966 -333,678 5,450,344 5,527,371 77,027 5,527,371 Depreciation and Amortisation Expenses 2,022,013 2,023,338 1,324 7,587,957 7,587,517 -440 7,587,517 Bank Fees and Charges 0 -1 -1 0 -3 -3 -3 Borrowing Costs 294,430 363,167 68,737 1,102,053 1,361,877 259,824 1,361,877 Bad and Doubtful Debts 49719 12,035 -37,683 49719 45,133 -4,585 45,133 Other 0 117 117 0 440 440 440 Competitive Neutrality Charges -15,203 -4,738 10,464 -85,962 -17,769 68,192 -17,769

5,508,950 5,290,923 -218,028 19,239,235 19,840,960 601,725 19,840,960 Less Expenses Capitalised -100,297 -186,639 -86,342 -434,170 -699,898 -265,728 -699,898

Total Operating Expenditure 5,408,653 5,104,283 -304,370 18,805,065 19,141,063 335,998 19,141,063 2

OPERATING CAPABILITIES BEFORE CAPITAL I -3,159,083 -3,057,610 101,473 -11,212,747 -11,466,039 -253,292 -11,466,039 3

Notional Income Tax Expense -5,901,972 0 5,901,972 -4,511,713 0 4,511,713 0

Notional Dividend Expense 0 0 0 0 0 0 0

OPERATING CAPABILITIES BEFORE CAPITAL I -9,061,055 -3,057,610 6,003,445 -15,724,460 -11,466,039 4,258,421 -11,466,039

CAPITAL ITEMS:

Gain (Loss) on Disposal of Property Plant and 0 25,514 25,514 853,283,533 95,676 -853,187,856 95,676 Contributions 475,869 1,374,604 898,735 1,253,445 5,154,763 3,901,318 5,154,763 Subsidies and Grants 22,356,452 4,667,166 -17,689,286 24,998,345 17,501,871 -7,496,474 17,501,871 Total Capital Items 22,832,321 6,067,283 -16,765,038 879,535,322 22,752,311 -856,783,012 22,752,311

INCREASE/(DECREASE) IN OPERATING CAPAB 13,771,266 3,009,673 -10,761,593 863,810,863 11,286,272 -852,524,591 11,286,272


63


WASTE MANAGEMENTSTATEMENT OF FINANCIAL PERFORMANCE



Notes$ $ $ $ $ $ $

OPERATING REVENUE

Rates and Utility Charges -304 10,446 -10,750 38,382 39,174 -791 39,174 Less Discount and Pensioner Remissions 0 -522 522 -326 -1,958 1,632 -1,958

Net Rates & Utility Charges -304 9,924 -10,228 38,056 37,215 841 37,215

Fees and Charges 324,878 315,662 9,216 920,471 1,183,732 -263,261 1,183,732 Interest Received 7,216 904 6,312 22,118 3,391 18,727 3,391 Miscellaneous Revenue 92,934 113,064 -20,131 352,449 423,992 -71,543 423,992 Community Service Obligations 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Contributions 0 0 0 0 0 0 0 Subsidies and Grants 5243 1,535 -3,707 5243 5,758 515 5,758

Total Operating Revenue 429,967 441,090 -11,123 1,338,336 1,654,088 -315,752 1,654,088 4


Employee Costs 127,193 116,599 -10,594 461,464 437,246 -24,218 437,246 Materials and Services Costs 1,362,795 1,330,775 -32,020 4,446,313 4,990,406 544,094 4,990,406 Depreciation and Amortisation Expenses 37,839 38,219 379 142,947 143,320 372 143,320 Bank Fees and Charges 0 0 0 0 0 0 0 Borrowing Costs 9,687 8,086 -1600 34,958 30,324 -4,634 30,324 Bad and Doubtful Debts 0 0 0 0 0 0 0 Other 0 0 0 0 0 0 0 Competitive Neutrality Charges 123,648 104,579 -19,068 454,589 392,172 -62,417 392,172

1,661,161 1,598,258 -62,903 5,540,271 5,993,468 453,197 5,993,468 Less Expenses Capitalised 0 0 0 0 0 0 0

Total Operating Expenditure 1,661,161 1,598,258 -62,903 5,540,271 5,993,468 453,197 5,993,468 5

OPERATING CAPABILITIES BEFORE CAPITAL -1,231,194 -1,157,168 74,026 -4,201,935 -4,339,380 -137,445 -4,339,380 6

Notional Income Tax Expense 369,106 0 -369,106 1,250,926 0 -1,250,926 0

Notional Dividend Expense 0 0 0 0 0 0 0

OPERATING CAPABILITIES BEFORE CAPITAL -862,088 -1,157,168 -295,080 -2,951,009 -4,339,380 -1,388,371 -4,339,380

CAPITAL ITEMS:

Gain (Loss) on Disposal of Property Plant and 0 36,226 36,226 17,175,264 135,846 -17,039,419 135,846 Contributions 0 0 0 0 0 0 0 Subsidies and Grants 842 8,842 8,000 32,182 33,156 974 33,156 Total Capital Items 842 45,067 44,225 17,207,446 169,002 -17,038,445 169,002

INCREASE/(DECREASE) IN OPERATING CAPAB -861,246 -1,112,101 -250,855 14,256,437 -4,170,378 -18,426,816 -4,170,378


64


CAIRNS WATER DEBTOR REPORT


Fees & Charges Outstanding

-500

-400

-300

-200

-100

-

100

200

Thou

sand

s

Private Works

General Debtors

LaboratoryTesting Fees

Trade WasteCharges

Private Works -51,894 -48,468 -71,513 -394,560

General Debtors - - 525 2,598

Laboratory Testing Fees 93,992 15,223 3,568 -4,693

Trade Waste Charges 16,101 59,123 4,054 54,696

Current 30 Days 60 Days 90 Days +

Rates Outstanding

-200400600800

1,0001,2001,4001,600

Thou

sand

s

Water Access

Sewerage Access

Cleaner SeasLevy

CleansingCharges

Water Access 598,656

Sewerage Access 1,377,354

Cleaner Seas Levy 126,062

Cleansing Charges 699443.53

Current Overdue Arrears

Water Usage Charges Outstanding

0

200

400

600

800

1,000

1,200

Thou

sand

s

Water UsageCharges

Water Usage Charges 1,049,905 515,391 92,748 13,812 425,454Current 30 Days 60 Days 90 Days 90 + Days


65

WATER & WASTE REVENUE GRAPHS


Comments: Rates raised in January fully recognised in February as per Financial Accounting Technical Paper issued by Dept of Local Government Sport and Recreation.


Water Access Rates RevenueYTD

0

50,000

100,000

150,000

200,000

Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

Res ActCom ActRes BudCom Bud

Cleansing Rates RevenueYTD

0

50,000

100,000

150,000

200,000


ActualBudget


66





Sewer Access Rates RevenueYTD

0

50,000

100,000

150,000

200,000



Cleaner Seas RevenueYTD

0

50,000

100,000

150,000

200,000


ActualBudget


67



Comments: Commercial water usage under budget by $390k year to date.

Comments: Slight decline in revenue from fees & charges ie. Plumbing applications & water connections.

Water Usage RevenueYTD

0

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000



Fees & Charges (Water) RevenueYTD

0

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000


ActualBudget


68



Comments: Less than budgeted revenue from refuse tipping fees.

Fees & Charges (Waste) RevenueYTD

0

500,000

1,000,000

1,500,000

2,000,000

2,500,000

3,000,000

3,500,000

4,000,000


ActualBudget


69

WATER & WASTE EXPENDITURE GRAPHS


Comments: No budget provided for Income Tax Expense.

Comments: No budget provided for Income Tax Expense.

Total Expenses Corporate AdministrationYTD

-5,000,000

0

5,000,000

10,000,000

15,000,000

20,000,000


ActualBudget

Total Expenses Cairns Water/Waste ManagementYTD

0

10,000,000

20,000,000

30,000,000

40,000,000

50,000,000

60,000,000

70,000,000

80,000,000

90,000,000

100,000,000


ActualBudget


70



Comments: Timing of contractor payments for water meter reads.

Comments: Overhead allocation journal. Costs are redistributed to Operations.

Total Expenses Business ServicesYTD

0

500,000

1,000,000

1,500,000

2,000,000

2,500,000

3,000,000

3,500,000


ActualBudget

Total Expenses InfrastructureYTD

-500,000

-400,000

-300,000

-200,000

-100,000

0

100,000


ActualBudget


71



Comments: No Major Variance

Comments: Budget includes unexpended DSC budget.

Total Expenses OperationsYTD

0

10,000,000

20,000,000

30,000,000

40,000,000

50,000,000

60,000,000


ActualBudget

Total Expenses Waste ManagementYTD

0

5,000,000

10,000,000

15,000,000

20,000,000

25,000,000


ActualBudget


72

Cairns Water – Capital Works

Cairns Water Capital Works 2008/09

-

20,000,000

40,000,000

60,000,000

80,000,000

Month

Valu

e

YTD Actuals + Committals 5,450,660 6,058,615 6,623,401

YTD Budget 12,201,410 20,335,684 28,469,957

CleanerSeas YTD Actuals + Committals 63,240,169 63,312,596 63,363,724

CleanerSeas YTD Budget 16,042,508 26,737,514 37,432,520

April $ M ay $ June $ July $ August $ September $ October $ November $ December $ January $ February $ M arch $ April $ M ay $ June $

Notes: The above graph is representative of the total commitments (outstanding purchase orders) for Cairns Water capital projects plus 2008/09 invoiced expenditure. The Budget amount for April 2008 to June 2008 was the sum of the unspent 2008 budget which was approved to 30 June 2008 for CCC and DSC. Due to the volume of projects and the linear nature of the capital budget, the data below provides a brief report of variances for major projects (where the 07/08 budget exceeded $500k). These budgets have been adjusted to represent the unspent portion at 14 March 2008 divided over the remaining months to 30 June 2008. The commitments provided below have been adjusted to represent the true budgetary variance to 30 June 2008. 2nd

Budget Review (Unspent amount at 14 March 08)

YTD Budget (15 March 08 to 25 April 08)

YTD Expenditure

YTD committals

YTD Actual Expenditure + Committals ($)

Variance ($) (on YTD budget)

Variance (%)

Carry forward committ

Variance Report & Prospective Actions (where variance is +/- 10%)

Cleaner Seas – Wastewater Treatment Plant Upgrades

37,432,520 37,432,520 10,089,632

53,274,092 63,363,724 -

25,931,204

-69%

Committals have increased significantly as the TOC was signed and a PO was raised for the amount to 30 June 2008 which was $48.78 million. This combined with increased construction and expenditure outside of the TOC caused a significant increase in YTD expenditure and surpassed expected budget.


73

Bramston Bch Sewerage Scheme (PCS52000) 4,103,078 4,103,078

32,949

4,456 37,405 4,065,673 99.1%

Project Management services awarded to GHD. First residents consultative meeting held 24/06/08

Upgrade SPS RL1 (PCS08419)

632,688 632,688 130 23,443 23,572 609,115 96.3%

Design review workshop on final documentation. Tender for construction currently being prepared with construction in 08/09.

Barron River – Clear water storage, Raw water main, Intake and Treated water main (PCW50110,PCW50510, PCW50710 & PCW50810)

1,260,385 1,260,385 81,400

65,021 146,420 1,113,965

88.4%

Project schedule delayed - subject to outcome of Mulgrave River Aquifer Feasibility Study

Pumps and Sewer Main CMPBL ST (PCS08410) 867,470 867,470 549,024 542,487 1,091,511 -

224,040

-26%

Contract awarded to CEC Construction with completion expected in August 08

Upgrade Clifton Beach Wetwell (PCS08414)

783,149 783,149 20,525 13,995 34,520 748,628 95.6%


Sewer relining 07/08 (PCS08810)

1,190,251 1,190,251 14,270 699,770 714,040 476,211 40.0%

Contract awarded to Veolia . Quality issues with the product have caused a delay to completion. new supplies due to arrive end of July

Unmetered Fireline installation (PCW08340) 443,445 443,445 94,456 1,329 95,786 347,659

78.4%

Investigation of unmetered firelines 70% complete with installation commencing April 2008.

Bramston Beach Water Supply Upgrade (PCW52000) 938,148 938,148 10,529 3,855 14,384 923,764

98.5%

Project Management services awarded to GHD. First residents consultative meeting held 24/06/08


74

Pressure management and district metering (PCW08320)

1,165,884 1,165,884 47,489 13,390 60,880 1,105,004 94.8%

Establishment of new pressure management districts on hold pending completion of existing districts and updated pressure management methodology.

Installation of fibre sorter (MRF design and construction) (PCE8801)

68,380 68,380 1,341 6,717 8,058 60,323 88.2%

Construction of the MRF facility is now complete.

450 Trunk Main Ext Walker Rd (PCW8408) 629,910 629,910 1,150 - 1,150 628,760

99.8%

Stage 1 construction complete. Stage 2, Planning and design commenced in February 2008.

Upgrade Pump Station K (PCS7356)

785,054 785,054 20,635 13,995 34,630 750,424 95.6%


Upgrade Ventilation Swallow Rd (PCS7359) 848,941 848,941 - - - 848,941

100%

Purchase of mobile units in Jan/Feb 08. Project is pending closed.

White Rock Sewer Scheme (PCS8605)

575,074 575,074 1,828 45,049 46,877 528,197 91.8%

Completion of design pending landowner approvals. Construction scheduled to commence in late 2008

2nd Main Behana Trunk (PCW08531)

849,176 849,176 10,872 13,601 24,472 824,704 97.1%

Engineering drawings pending Council’s engineering approval in 07/08. Construction in 08/09 pending landowner’s consent.

Bartle Frere Reservoir (PCW08802)

491,472 491,472 13,811 13,221 27,032 464,440 94.5%

Concept design report submitted from Maunsell. Application to WTMA & QPWS currently in progress.

Bellenden Ker Reservoir (PCW08803)

486,743 486,743 31,415 24,442 55,856 430,886 88.5%

Concept design report submitted from Maunsell. Application to WTMA & QPWS currently in progress.


75

MRF – Paper Sorter (PCE08120)

90,514 90,514 11,400 - 11,400 79,114 87.4%

All the equipment is now commissioned, training complete and the plant is now operational.

Gravity Trunk Sewer RL1 to Jungara St (PCS08513) 1,610,041 1,610,041 12,958 121,198 134,156 1,475,885

91.7%

BMD Consulting Engineers to submit preliminary design report in June 08. Then survey and Geotech to follow.


76

ACTIVITY: Operations Management & Administration Support – 6530 Mission To ensure the delivery of Water and Wastewater services are delivered in a cost effective,

efficient manner to the end user. Output Title: Output Description: 1. Branch Management 2. Performance Management for: Water Treatment Water Reticulation Wastewater Treatment Wastewater Reticulation

Report monthly the measurable outputs of the unit against Corporate and legislative requirements.

Officer Responsible: Manager Operations




No * (enter X)

1. Develop a system generated report/s which identify Unit/Activity efficiency and effectiveness against defined outputs.


Dec 2007 90 % X

* Variance Report for Initiatives not on target: Project suspended due to amalgamation * Prospective Actions for Initiatives not on target: Project will continue after amalgamation once all outputs have been clearly identified and systems have been put in place. Performance Indicators (Ratings: = Satisfactory, ? = Marginal, X = Unsatisfactory)

Performance Rating:

Variance Report

• Result Measure (Title): System Generated reporting on Operational effectiveness

via Work Ordering. • Result Target: Compliance reporting for Water Treatment and Reticulation,

Wastewater Treatment and Reticulation on demand. • Reporting Frequency: Monthly • Performance Assessment: Data has highlighted areas of operational efficiency

and deficiencies in other areas. Prospective Actions


YTD Actual ($)

YTD Budget

Revised ($)


(where variance is +/- 5%) Revenue 19,585.00 6,636.00

12,949.00 195%


Expenditure -79,056.00 43,676.00

122,732.00 281%

FAVOURABLE • Reasons: Corporate Overhead

Recovery. • Implications / Actions:


77

ACTIVITY: Operations – Workplace Health and Safety – 6535 Mission To provide the systems and tools to allow safe and effective work environments and assist

staff rehabilitation, with integration back into the workforce Output Title: Output Description: 1. Safe work instructions for Water & Waste

Operations Safe work procedures for all types of work carried out by each “Activity”

2. Water & Waste WHS M.A.P.s Compliance for Water & Waste Department

Operational benchmark compliance with Gold scheme member at 85% each month.

3. RiskWatch meetings 4 RiskWatch meetings per year

4. WHS Workplace inspections for Water & Waste

Workplace inspections according to schedule based on level of risk at each site

Officer Responsible: Manager Operations

Water & Waste WH&S Monthly Action Plans Overall Performance

On Target Water & Waste Locations

Complete (enter %) Yes

(enter ) No *

(enter X)

1.Spence St / Water Lab /WH&S Unit Spence St Level 2 100% Spence St Level 3 100% Water Laboratory 100% Water & Waste WH&S Unit 100% 2.Depots Babinda Depot 100% Gordonvale Depot 100% Macnamara Street Depot 100% Magazine Street Depot 100% 3.Transfer Stations Babinda Transfer Station 100% Buy Back Shop Portsmith 100% Gordonvale Transfer Station 1005 MRF Portsmith 100% Portsmith Transfer Station 100% Smithfield Transfer Station 100% 4.Treatment Plants Babinda Treatment Plant 100% Edmonton Treatment Plant 100% Gordonvale Treatment Plant 100% Marlin Coast Treatment Plant 100% Northern Treatment Plant 100% Port Douglas Treatment plant 0% X Mossman Treatment Plant 100% Southern Treatment Plant 100% Tunnel Hill Treatment Plant 100%

* Variance Report for Initiatives not on target: * Prospective Actions for Initiatives not on target:


78


YTD Actual ($)

YTD Budget Revised

($)



Revenue

N/A:

Expenditure 6,140.00 3,589.00

-2,551.00 -71%

UNFAVOURABLE • Reasons: Salary & Wages costed

incorrectly. • Implications / Actions: To be

adjusted at review.


79

ACTIVITY: Operations – Water Services – 6537

Mission To supply potable water, be cost effective and meet our Customer Service Standards

Output Title: Output Description: 1. Potable Water for Cairns Connections to the City water supply system; supply of

potable water to a quality equal to or better than the Australian Drinking Water Guidelines; water supply systems include: • Freshwater Supply System • Behana Creek Supply System • Minor Rural Supply Systems • Distribution System

2. Water Service Infrastructure Operation and Maintenance

Maintenance of water infrastructure to service demands; principle assets are: • Freshwater Treatment Plant • Intakes • Numerous Pump Stations • Distribution Network • Reservoirs and storages

3. Water Service Asset Information Supply of Asset information on underground assets for the purpose of locating utilities

Officer Responsible: Water Services Coordinator




No * (enter X)

1. Co-project Manage (with Business Services) implementation of the Australian Drinking Water Quality Framework

Corporate Plan 5.2.2, 5.2.3

Jun 2008 75%

* Variance Report for Initiatives not on target: * Prospective Actions for Initiatives not on target: Performance Indicators (Ratings: = Satisfactory, ? = Marginal, X = Unsatisfactory)


80

Performance Rating:

Variance Report N/A

1. Operating capacity of Treatment Plants

020406080

100

July

Septem

ber

Novem

ber

Janu

ary

March

May

2007/08 Financial Year

Perc

enta

ge

Freshw ater Treatment Plant

Whyanbeel Treatment PlantDaintree Treatment Plant

Mossman Treatment Plant


Performance Rating:

Variance Report N/A

2. Compliance with Extraction Licence

020406080

100

July

Septem

ber

Novem

ber

Janu

ary

March

May

Perc

enta

ge

Freshw ater PercentageBehana PercentageRex Creek PercentageWhyanbeel PercentageDaintree Percentage


Prospective Actions Discussions currently underway to acquire extraction licences which match future and current demands.

Performance Rating:

Variance Report N/A

3. Urban / Rural Supplies - E. Coli

50%60%70%80%90%

100%

July

Septem

ber

Novem

ber

Janu

aryMarc

hMay


Perc

enta

ge

Com

plia

nce

URBANTarget Compliance 98% 0 per 100mLRURAL


No data available at present for Whyanbeel, Daintree or Mossman


81

Performance Rating:

Variance Report N/A

5. Urban / Rural Supplies - Turbidity Compliance

50%60%70%80%90%

100%

July

Septem

ber

Novem

ber

Janu

ary

March

May


Perc

enta

ge

Com

plia

nce

URBAN

Target Compliance 95% < 5NTU

RURAL


Performance Rating:

X

Variance Report

Low pH in both urban and rural areas was caused by long detention times of Behana water and low flows. High pH in Douglas / Mossman system.

6. Urban / Rural Supplies - pH

50%60%70%80%90%

100%

July

Septem

ber

Novembe

r

Janu

ary

March

May


Per

cent

age

Com

plia

nce

URBAN

Target Compliance 98% within 6-8.5

RURAL

Prospective Actions Investigate the installation of automatic pH correction equipment at rural intakes & reservoirs. Investigate proposal to construct reservoir & treatment plant at Maitland Rd, Gordonvale & large reservoir at Bessie Point. Investigating high pH in Douglas / Mossman system.


82

Performance Rating:

Variance Report N/A

7. Urban / Rural Supplies - Colour

50%60%70%80%90%

100%

July

Septem

ber

Novem

ber

Janu

ary

March

May


Perc

enta

ge

Com

plia

nce

URBANTarget Compliance 98% RURAL


Performance Rating:

Variance Report N/A

8. Drinking Water Quality Complaints / 1000 Properties

02468

10

July

Septem

ber

Novembe

r

Janu

aryMarc

hMay


Num

ber o

f Co

mpl

aint

s

Number of DWQComplaints / 1000PropertiesTarget


Performance Rating:

Variance Report N/A

10. Number of Main Breaks / 100Km of Main

05

101520

July

Septem

ber

Novembe

r

Janu

aryMarc

hMay


Num

ber o

f Bre

aks

Number of M ain Breaks / 100km

Target



83

Performance Rating:

Variance Report N/A

15. Minimum Flow Expectation at Boundary 25L / Minute • Indicator: Minimum flow expectation at boundary • Target: 25 L/min • Reporting Frequency: As requested by customers • Performance Assessment: No requests during this month


Performance Rating:

Variance Report N/A

16. Maximum Water Pressure at Boundary 600KPA • Indicator: Maximum pressure at boundary • Target: 600 KPA • Reporting Frequency: As requested by customers • Performance Assessment: No requests during this month


Performance Rating:

Variance Report N/A

17. Minimum Water Pressure Expectation at Boundary 220KPA • Indicator: Minimum pressure at boundary • Target: 220KPA • Reporting Frequency: As requested by customers • Performance Assessment: 19 requests during this month

o 2 low pressure complaints were rectified by clearing a blockage. o 4 low pressure complaints there was no problem found at all. o 4 low pressure complaints were rectified by repairing or replacing water

meter/PRV. o 1 low pressure complaints were caused by the meter being turned off. o 8 low pressure complaints are still under investigation.



84WATER MAIN BREAK INFORMATION


85


YTD Actual ($)

YTD Budget Revised ($)


(where variance is +/- 5%) Revenue 5,692,421.0

0

5,852,049.00

-159,628.00 -3%

UNFAVOURABLE • Reasons: Less than budgeted

water usage revenue from commercial users.

• Implications / Actions: Monitor actual revenue billed.

Expenditure 9,015,523.0

0

9,014,144.00

-1,380.00 -0.02%

UNFAVOURABLE • Reasons: • Implications / Actions:


86

ACTIVITY: Operations – Wastewater Services – 6539 Mission To minimise the operational costs of sewerage service delivery while maintaining agreed

service standards Output Title: Output Description: 1. Treated Wastewater Connection to City Sewer System; Production of a high quality

final effluent 2. Wastewater Services Infrastructure

Operation and Maintenance Maintenance of wastewater infrastructure to service demands; Principal assets to be maintained include: • Major Treatment Plants (6) • Estuarine discharge points (4) • Freshwater discharge points (2) • Pumping Stations (179) • Sewerage mains (1,136km)

3. Sewer Overflow or Blockage Responses Response time to notified sewer blockages or overflows

4. Wastewater Services Complaint Responses Response time to complaints received relating to the sewer network or treatment plants

Officer Responsible: Wastewater Services Coordinator


Performance Rating:

Variance Report N/A

Sewer Blockages / 100km of Main

020406080

100120

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Februa

ryMarc

hApri

lMay

June


Num

ber o

f Blo

ckag

es

Tar get Number of Sewer Chokes / 100 Km of Main



87

Performance Rating:

Variance Report 2 rising main breaks during May on the 100mm AC main from station ESI.

Rising Main Breaks / per 100Km of main

012345678

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Febru

ary

March

April

MayJu

ne


50%

Sca

le S

ewer

Len

gth

Target Number of Main Breaks / 100 Km of Main

Prospective Actions Section of main replaced No further action required.

Performance Rating:

Variance Report N/A

Response to Priority One Events Within One Hour

92%94%96%98%

100%102%

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Februa

ryMarc

hApri

lMay

June


% M

et

% of Events Met Target


Performance Rating:

Variance Report N/A

Response to Priority One Events Within 5 Hours

92%94%96%98%

100%102%

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Februa

ryMarc

hApri

lMay

June


% M

et

% of Events Met Target



88

Performance Rating:

Variance Report N/A

Odour Complaints / 1000 Properties

0123456

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Febr

uary

March

April

MayJu

ne

200672008 Financial Year

Num

ber o

f Com

plai

nts

(Y A

xis

at 1

0% S

cale

)

Target Number of Odour Complaints / 1000 Properties


Performance Rating:

Variance Report N/A

Number of Overflow s per 100Km of Main

020406080

100120

July

Augu

stSe

ptem

ber

Octobe

rNov

embe

rDec

embe

rJa

nuar

yFe

brua

ryMar

ch

April

MayJu

ne


Num

ber o

f Ove

rflow

s

Target Number of Overf low s / 100 Km of Main


Performance Rating:

Variance Report N/A

Wastewater Treatment Plants - Environmental License Compliance July 2006 to June 2008

9797.5

9898.5

9999.5100

100.5

Mossman Port Douglas Marlin Coast Nort hern Sout hern Edmont on Gordonvale Babinda



89

Performance Rating:

Variance Report N/A

Infiltration Investigation Program (Sewers Inspected)

0.00200.00400.00600.00800.00

1000.001200.00

Jan-0

5Ju

l-05

Jan-0

6Ju

l-06

Jan-0

7Ju

l-07

Jan-0

8Ju

l-08

Jan-0

9Ju

l-09

Jan-1

0Ju

l-10

6 Year Program

Km

of S

ewer

s

Averaged Metres Inspected 6 Year Program



YTD Actual ($)



(where variance is +/- 5%) Revenue 1,033,159.0

0894,987.00 138,172.00 15%

FAVOURABLE

• Reasons: • Implications / Actions:


8,795,402.00

-433,612.00 -5%



90

ACTIVITY: Engineering and Maintenance – 6534

Mission To minimise lifecycle costs of assets while maintaining agreed service standards.

Output Title: Output Description: 1. Reliable and Available assets for Water &

Waste Operations Ensure reliable operation of Assets

2. Preventative maintenance for Water & Waste Operations Assets

Undertake preventative maintenance to reduce unplanned interruptions to asset performance

Officer Responsible: Electrical Engineer Operations




No * (enter X)

1. Develop a maintenance strategy for water, wastewater and waste mechanical and electrical assets


Dec 2007 80% X

* Variance Report for Initiatives not on target: 1. Maintenance Strategy is to be incorporated with the AMDP process which has a timeline out to 2008 for

implementation. * Prospective Actions for Initiatives not on target: Performance Indicators (Ratings: = Satisfactory, ? = Marginal, X = Unsatisfactory) Operating Budget Assessment:

YTD Actual ($)

YTD Budget

Revised ($)


(where variance is +/- 5%) Revenue FAVOURABLE


Expenditure -309,543.00 15,443.00 324,986.00 2104%

FAVOURABLE • Reasons: No budget allocation

for materials. • Implications / Actions: Budget

to be incorporated to Water & Wastewater services.


91

ACTIVITY: Infrastructure – Management & Administration Support – 6700

Mission To effectively plan, manage and deliver the City's Utility Infrastructure to meet the needs of the

community to ensure a sustainable future Output Title: Output Description: 1. Branch Management 2. Performance management for;

- Project Delivery - Planning & Design - Asset Management - Infrastructure - Administration Support

Report monthly the measurable outputs of the unit against Corporate and legislative requirements.

3. Capital Works Program Management - Development of 5 and 10 Year Capital Works Program and Annual Capital Works Program

- Review and performance reporting of Annual and 5 Year Capital Works Programs

Officer Responsible: Manager Infrastructure




No * (enter X)

1. Implement a capital budget submission process that utilises full life cycle asset management and risk analysis methodologies

Self Assessment Corporate Plan 9.1.2, 10.3.3

June 2008 100%

2. Develop and implement a project management system for delivering capital works projects across Water & Waste


Dec 2007 100%

3. Apply PDSA techniques to major processes within the branch including develop and implement statistical control charts


June 2008 100%



92

Performance Rating:

Variance Report

• Result Measure (Title): Planning Program deadline compliance • Result Target: 100 % compliance • Reporting Frequency: Monthly • Performance Assessment: Project scheduling on all projects now currently in place for 07/08 with ongoing reviews on a monthly cycle. There are currently no outstanding Planning tasks within the current program.

Prospective Actions

Performance Rating:

Variance Report

• Result Measure (Title): Responses to service requests • Result Target: Actioned within 10 days • Reporting Frequency: Monthly • Performance Assessment: Currently no outstanding issues in response to service requests.

Prospective Actions


YTD Actual ($)

YTD Budget Revised

($)



Revenue - - - - N/A

Expenditure 0.00

78,230.00

78,229.00

100% FAVOURABLE • Reasons: Branch Overhead

Recovery • Implications / Actions: No action

planned


93

ACTIVITY: Infrastructure – Infrastructure Project Delivery – 6701

Mission While utilising our values, we strive to provide effective and efficient capital works project

delivery within time and budget Output Title: Output Description: 1. Water, Wastewater and Waste Asset Project

Delivery - Project delivery and contract administration for Water,

Wastewater and Waste assets - Coaching and mentoring of Project Managers

Officer Responsible: Executive Engineer, Infrastructure Project Delivery



(Enter %) Yes (enter )

No * (enter X)

1. Develop a process to advance the computerised project management system

( MATMAN and MS Project interface) to the implementation phase


Oct 2007 100%

2. Complete process for Project management - Finalise program to train additional staff

to implement Cairns Regional Council procurement and tender program.

- Undertake feasibility study to automate a project delivery manual to develop alternatives for project delivery and procurement

- Refine Contract Management system to control all projects


Aug 2007

100%

3. Develop statistical control charts for all significant activities


Aug 2007 100%

4. Standardise a program to train additional staff to implement Cairns Regional Council procurement and tender program

Corporate Plan 9.1.2 May 2008

95%

5. Undertake a feasibility study to investigate automated project delivery systems that encompass risk analysis and management

Corporate Plan 9.1.2 May 2008

75%

x

6. Design of new reservoirs at Fishery Falls, Bellenden Ker and Bartle Frere

Corporate Plan 5.2.1 Jun 2008

90%

* Variance Report for Initiatives not on target: Initiative 4. Awaiting Council approval of the new 2008/09 budget to enable a full roll out of the program in conjunction with the revised Project Management guide. * Prospective Actions for Initiatives not on target: Initiative 4.- As above Initiative 5. The potential provider of the preferred project delivery system has recently changed its product modules. Until further information on the new product is available the initiative is on hold * Prospective Actions for Initiatives not on target: Initiative 5.- To be re-established in 2008/09 initiatives with review of alternative systems


94

Performance Indicators (Ratings: = Satisfactory,? = Marginal, X = Unsatisfactory)

Performance Rating:

Variance Report

• Result Measure (Title): Capital projects delivered to the brief and on time • Result Target: 95% of tender documentation are issued with fully agreed scope and lead to reduced consequential

claims 80% of Capital Projects meet with contracted practical completion 90% of Capital Works budget achieved within annual reporting period on Budget

• Reporting Frequency: Monthly • Performance Assessment: .



YTD Actual ($)

YTD Budget Revised

($)



Revenue - - - - N/A

Expenditure 0.00

55,805.00

55,805.00

100% FAVOURABLE • Reasons: Branch Overhead


planned


95

ACTIVITY: Infrastructure – Planning and Design – 6702

Mission To plan and design water, wastewater and waste infrastructure that meets the needs of the

community on the basis of environmental, social and economic sustainability. Output Title: Output Description: 1. Water, Wastewater and Waste Strategic

Infrastructure Planning Strategic and tactical planning for future infrastructure

2. Technical Advice

Technical advice and support including infrastructure performance criteria

3. Infrastructure design services Infrastructure design services 4. Design and technical standards Design and documentation technical standards relating to

water, wastewater, & waste services 5. Development Application Assessment Advice Tactical advice within IPA framework in respect of Water &

Waste activities Officer Responsible: Executive Engineer, Planning & Design



(Enter %) Yes (enter )

No * (enter X)

1. Completion of Stage 2 of managing the implementation of a comprehensive demand management strategy including media campaign and recycled water strategy


Jun 2008 50%

2. Undertake water quality risk assessment on the rural water supplies, including Behana Creek and implement the outcomes arising from the study


Mar 2008 100%

3. Complete formalised processes including development of statistical control charts


June 2007 100%

4. Manage the development of a quantitative risk assessment model of the potential for C&G contamination arising from activities in the Behana and Lake Morris catchments


Mar 2008 100%



96

Performance Rating:

Variance Report

• Result Measure (Title): Technical support provided to customer needs • Result Target: compliance with customer requirements • Reporting Frequency: Monthly • Performance Assessment: No complaints from customers in relation to technical support

Prospective Actions

Performance Rating:

?

Variance Report

• Result Measure (Title): Timely, accurate advice on Development Applications • Result Target: 90% completed by date, less than 10% return from DA • Reporting Frequency: monthly • Performance Assessment: 55% completed on time during month.

Development Approval Turnaround Time

0%10%20%30%40%50%60%70%80%90%

100%

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Febr

uary

March

April

MayJu

ne

Month 2007/08

% o

f Pro

ject

s M

et

% of Projects MetTarget

Prospective Actions PDSA process being applied and incorporates both Water & Waste and City Development.


YTD Actual ($)


Var ($) Var (%)

Variance Report & Prospective Actions

(where variance is +/- 5%) Revenue 50,000.00 0.00 50,000.00 100% FAVOURABLE


Expenditure 50,000.00 -146,405.00 -196,405.00 -134%



97

ACTIVITY: Infrastructure – Asset Management – 6703 Mission To have an on demand integrated assets and GIS system, supplying information and services;

timely, accurately and efficiently. Output Title: Output Description: 1. Asset Management Plans (AMP) for Water &

Waste Infrastructure

An Asset Management Strategy for Water & Waste Infrastructure, including Asset Management Plans (AMP) the maintenance of fixed asset data for all asset classes. Provide CW input into AMDP.

2. GIS Strategy for Water & Waste On going maintenance and co-ordination of Geographic Information System (GIS) Strategy for supporting the operations of Water & Waste in delivering its service target.

3. Capitalisation of Assets Asset financial information entered into asset registers and valued

4. GIS Support for Water & Waste GIS Technical Support Services to Water & Waste Officer Responsible: Asset Coordinator




No * (enter X)

1. Digitise all sewer reticulation condition videos and link to GIS to enable Inflow/Infiltration program to be based on actual asset condition.


Jun 2008

60%

2. Get all assets into Matman and link to GIS to reflect age, operational status and maintenance history.

Corporate Plan 10.2.2 Self Assessment 4.2

Jun 2008

95%

3. Develop detailed asset renewal strategies for inclusion in Asset Management Plans for all asset classes.


Jun 2008 50% X

4. Implement data capture systems for asset condition and performance


Dec 2007 100% 5. Develop a policy for domestic meter

replacement based on a lifecycle asset approach.


Mar 2008 99% X

6. Develop and implement staff training procedures for asset management systems.

Self Assessment

Jun 2008 100%

* Variance Report for Initiatives not on target: Initiative 3. Staff vacancies creating increased work load extending the completion date Initiative 5. Strategy currently at management review and endorsement stage. . * Prospective Actions for Initiatives not on target: Initiative 3 Vacant position advertised Initiative 5. To be completed in June 2008 Performance Indicators (Ratings: = Satisfactory, ? = Marginal, X = Unsatisfactory)


98

Result Measures (Title)

Result Targets Reporting Frequency

Performance Assessment


Variance Report Development of AMP’s hindered by resource workload.

1. Asset Management Plans developed for all asset classes

100% compliance with Project Plan

Monthly Project Plan # 1534790 and # 1534705

Prospective Actions 1) Recruitment of other

internal resources to develop AMP’s for various asset classes

Performance Rating: Variance Report

2. Endorsement & Implementation of Spatial Data Strategy

100% Compliance with implementation plan

Bi-annual

Prospective Actions


3. Capitalisation of Assets

95% All projects due Within 7 days of Asset Acquisition information being supplied

Quarterly Monthly

Prospective Actions


4. GIS support provided to customer needs

Compliance with customer requirements

Monthly 95% of jobs requested completed within timeframe agreed with customer

Prospective Actions


YTD Actual ($)

YTD Budget Revised

($)



Revenue - - - -% N/A

Expenditure

0.00

-15,321.00

-15,320.00

-100%

UNFAVOURABLE • Reasons: Branch Overhead


planned.


99

ACTIVITY: Infrastructure – Cleaner Seas Team – 6704

Mission While utilising our values, we strive to provide effective and efficient delivery of the project

within time and on budget Output Title: Output Description: 1. Wastewater Treatment Plant Upgrade Project delivery and contract administration using a Project

Alliance (Cleaner Seas Project Alliance) delivery model Officer Responsible: Manager Major projects


Performance Rating:

Variance Report

• Result Measure (Title): Project Delivery Measures • Result Target: Alliance Project Cost $120m 100% compliance with project milestones Nil unplanned disruptions • Reporting Frequency: Monthly • Performance Assessment:] Current projected Initial Target Outturn Cost $130m. with an at risk fee of $19.8m Project Alliance Agreement and ITOC and associated limb 2 Fee has been approved by Council. Southern Oxidation ditch is currently off line for refurbishment. Working under an approved Transitional Enviromental Plan.

Prospective Actions Request to DLGP&S for additional funding support.


YTD Actual ($)

YTD Budget Revised

($)



Revenue - - - -% N/A

Expenditure (259,198)

(323,984)

(64,786)

(20%) UNFAVOURABLE • Reasons: Branch Overhead


planned.


100

ACTIVITY: Waste Services – Management & Administration Support - 4000

Mission To provide cost effective, efficient and sustainable Waste Management Services. To provide

100% accuracy of data management/reporting and high level of administrative services Output Title: Output Description: 1. Branch Management

Waste contracts including: • Kerbside Waste Collection • Kerbside Recycling Collection • Council Waste Collection • Bedminster Waste Treatment • Bio-solids Removal

Transfer Stations operations Landfill operations MRF operations

2. Sustainable waste management services

Buy Back Shop operations Waste Management Strategy (internal) development 3. Operational and strategic advice Sustainable waste management consultancy service projects (external)

Officer Responsible: Waste Services Manager




No * (enter X)

1. Facilitate implementation of domestic paper and cardboard recycling and fortnightly kerbside collection


Jul 2007 100%

2. Review CCC Waste Management Strategy Corporate Plan 4.3.1

Jun 2008 0% X

3. Investigate the potential to extract landfill gases for energy generation.


Jun 2008 95%

4. Develop event recycling & school recycling plans


Mar 2008 99%

5. Commission Stage 2 Lae City Council waste management strategy


Jun 2008 5% X

* Variance Report for Initiatives not on target: Initiative 2: Resignation of key staff has delayed the review Initiative 5: Delayed indefinitely due to local condition * Prospective Actions for Initiatives not on target: Initiative 2: Replacement staff have been recruited and review will commence shortly Initiative 5: No action required


101


Performance Rating:

Variance Report 100% adherence.

Contractor Compliance with Contract Requirements

0%10%20%30%40%50%60%70%80%90%

100%


2007/2008

% C

ompl

ianc

e

Actual Compliance Target Compliance

Prospective Actions Continue to monitor.

Performance Rating:


Compliance with EPA License

0%10%20%30%40%50%60%70%80%90%

100%


2007/2008

% C

ompl

ianc

e




YTD Actual ($)

YTD Budget Revised

($)



Revenue 60,174.00 40,606.00

19,567.00 48%

FAVOURABLE • Reasons: Higher Cleansing Rates

revenue & Interest than budget expectations.

• Implications / Actions: No action required.

Expenditure 720,672.00 804,866.00

84,195.00 10%

FAVOURABLE • Reasons: Lower expenditure than

budget expectations. • Implications / Actions: No action

required.


102

ACTIVITY: Waste Services – Contract Management - 4129

Mission To have in place the best value for money contracts for the delivery of waste services.

Output Title: Output Description: 1. Contract No. 75086 Kerbside collection of

domestic waste Weekly collection of domestic waste

2. Contract No. 75222 Council Facilities waste collection

Collection of Council waste

3. Contract No. 75087 Kerbside collection of domestic (including Douglas Shire), commercial and Council Facility recycling.

Fortnightly collection of domestic recycling waste

4. Contract No. 1396 Treatment of domestic waste from Cairns City Council, Douglas Shire Council & Mareeba Shire Council

Treatment of waste at the privately operated Sita-CEC Environmental Solutions waste treatment facility

5. Contract No. 75230 Bio-solids Removal Removal, transport and spreading of Council bio-solids waste Officer Responsible: Waste Contracts Supervisor




No * (enter X)

1. Implement domestic recycling collection on a fortnightly basis


Jul 2007 100%

2. Integrate additional contracts and establish contract performance measures for existing Douglas Shire Council contracts, post amalgamation


Jun 2008 100%

* Variance Report for Initiatives not on target: Nil * Prospective Actions for Initiatives not on target: Nil Performance Indicators (Ratings: = Satisfactory, ? = Marginal, X = Unsatisfactory)


103

Performance Rating:

Variance Report Within target.

Number of Missed ServicesKerbside Waste Collection

0

20

40

60

80

100

120

Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun2007/2008

No.

of M

isse

d Se

rvic

es

Reported Missed Services Justif iable Missed ServicesAllow able Missed Services

Prospective Actions Matter is raised with contractor and continues to be monitored.

Performance Rating:


Number of Missed ServicesKerbside Recyclable Collection

0

2040

6080

100

120140

160


2007/2008

No.

of M

isse

d Se

rvic

es



Performance Rating:


Number of Missed ServicesCouncil Facilities Collection

0112233445


2007/2008

No.

of M

isse

d Se

rvic

es




104

Performance Rating:

Variance Report Repair & Replacement times are not satisfactory.

Overdue Service RequestsKerbside Waste Collection

0

5

10

15

20

25

30

35

40


2007/2008

No.

of O

verd

ue

Req

uest

s

New Service Missed Service Repair & Replacement

Prospective Actions Matter is raised with contractor and continues to be monitored on a daily basis.

Performance Rating:

Variance Report New Service and Repair & Replacement times are not satisfactory.

Overdue Service RequestsKerbside Recyclable Collection

0

5

10

15

20

25


2007/2008

No.

of

Ove

rdue

Req

uest

s

New Service Missed Collection Repair & Replacement


Performance Rating:

Variance Report Response times satisfactory.

Overdue Service RequestsCouncil Facilities Collection

0

1

2

3

4

5


2007/2008

No.

of

Ove

rdue

Req

uest

s

New Service Missed Collection Repair & Replacement



105

Performance Rating:


Number of Complaints

0

2

4

6

8

10

12


2007/2008

No.

of C

ompl

aint

s

Kerbside Waste Collection Kerbside Recyclable CollectionCouncil Facilities Collection Treatment of WasteRemoval of Bio-solids Target - less than 5


Performance Rating:

Variance Report Above target.

12 Monthly Rolling Average % of Waste Diverted from Landfill for the Sita Facility

53% 51% 49% 50% 49% 48% 49% 50% 50% 51% 51%

0%10%20%30%40%50%60%70%80%90%

100%


2007/2008

% o

f Was

te D

iver

ted

Actual Waste Diverted 91% of Target (46%)81% of Target (41%) Target (50%)

Prospective Actions Continues to be monitored.

Performance Rating:

Variance Report Above target.

12 Monthly Rolling Average % of Waste Beneficially Reused for the Sita Facility

69% 67% 68% 66% 61% 62% 58% 56% 57% 59% 58%

0%

20%

40%

60%

80%

100%


2007/2008

% o

f Was

te R

euse

d

Actual Waste Diverted 91% of Target (19%)81% of Target (17%) Target (20%)

Prospective Actions Continues to be monitored.


106

Performance Rating:

Variance Report 100% adherence

Bio-solid Contract Compliance with EPA License

0%

20%

40%

60%

80%

100%


2007/2008

% C

ompl

ianc

e




YTD Actual ($)



(Where variance is +/- 5%) Revenue 232,017.00 327,580.00 -95,563.00 -29%

UNFAVOURABLE • Reasons: Delayed invoicing of

Tablelands Regional Council for waste disposal.



03,836,604.0

0516,739.00 13%

FAVOURABLE • Reasons: Lower Waste

Collection Contract costs than budget expectations.



107

ACTIVITY: Waste Services – Buy Back Shop - 4126

Mission To providing good quality items for resale with a high level of customer service

Output Title: Output Description: 1. Quality saleable items Provide customers with quality items to purchase Officer Responsible: Waste Services Supervisor




No * (enter X)

1. Operation of Buy Back Shop as a profit making activity


June 2008 100%


Performance Rating:

Variance Report Buy Back Shop is operating at a 8% operating profit YTD.

Buy Back Shop Financial PerformanceOperate at a Profit

020,00040,00060,00080,000

100,000120,000140,000160,000180,000200,000


2007/2008

Dol

lar V

alue

($)

YTD Revenue YTD Expense

Prospective Actions Development of long term strategy to increase sales underway.


108

Performance Rating:

Variance Report Zero complaints received.


0

1

2

3

4

5

6


2007/2008

No.

of C

ompl

aint

s

Buy Back Shop Target - less than 5



YTD Actual ($)

YTD Budget Revised

($)


(Where variance is +/- 5%)

Revenue 57,608.00 78,478.00

-20,870.00 -27%

UNFAVOURABLE • Reasons: Lower sales revenue

than budget expectations. • Implications / Actions: No action

required.

Expenditure 51,721.00 44,379.00

-7,342.00 -17%

UNFAVOURABLE • Reasons: Temp staff to cover staff

resignation. • Implications / Actions: No action

required.


109

ACTIVITY: Waste Services – Waste Transfer Station Operations - 4101

Mission To provide sustainable waste management services with a high level of customer service

Output Title: Output Description: 1. Resaleable items Sort waste to provide resalable items to be sold at the Buy

Back Shop 2. Recyclable items Sort waste to provide recyclable items to be sent to the MRF 3. Disposed vegetation Management of vegetation stockpile 4. Disposed scrap metal Management of scrap metal stockpile 5. Disposed tyres Management of tyre stockpile 6. Disposed hazardous waste Storage of hazardous waste 7. Disposed general waste Removal of general waste Officer Responsible: Waste Services Supervisor




No * (enter X)

1. Integrate additional facilities and establish performance measures for existing Douglas Shire Council Transfer Stations, post amalgamation


100%


Performance Rating:

Variance Report Zero complaints received.


0

1

2

3

4

5

6


2007/2008

No. o

f Com

plai

nts

Transfer Stations Target - less than 5



110


YTD Actual ($)

YTD Budget Revised

($)



Revenue 288,619.00 503,009.00

-214,390.00 -43%

UNFAVOURABLE • Reasons: Lower revenue than

budget expectations. • Implications / Actions: Investigate

possible budget changes.

Expenditure 768,739.00 893,417.00

124,678.00 14%





111

ACTIVITY: Waste Services – Landfill Operation - 4151

Mission To manage closed landfills as required by the landfill licences and in accordance with closure

plans Output Title: Output Description: 1. Minimised environmental harm associated

with Portsmith, Gordonvale, White Rock, Babinda and Yorkeys Knob landfills

All landfills maintained in accordance with license conditions particularly regarding obtaining final profile, monitoring programs and capping

Officer Responsible: Manager Waste Services/Manager Infrastructure




No * (enter X)

1. Investigate the potential to extract landfill gases for energy generation from Portsmith Landfill


95%

2. Closure and capping stage 1 of Portsmith Landfill site

Corporate Plan 4.3.1 Jun 2010 80%

3. Reclaim overflow of waste from Machans Beach Landfill

Corporate Plan 4.3.1 Jun 2008 100%

4. Integrate additional facilities and establish performance measures for existing Douglas Shire Council Landfills, post amalgamation


100%


Performance Rating:


Landfills Compliance with EPA License

0%

20%

40%

60%

80%

100%


2007/2008

% C

ompl

ianc

e


Prospective Actions No action required.


112


YTD Actual ($)

YTD Budget Revised

($)



Revenue 268,977.00 303,525.00

-34,548.00 -11%

UNFAVOURABLE • Reasons: Lower revenue than



Expenditure 208,941.00 251,317.00

42,376.00 17%





113

ACTIVITY: Waste Services – Materials Recovery Facility (MRF) - 4127

Mission To recover 90% of recyclable product delivered to the MRF in a safe and efficient manner at a

rate of 5 tonne per hour. Output Title: Output Description: 1. Saleable recyclable product Recyclable material sorted into saleable products Officer Responsible: MRF Supervisor




No * (enter X)

1. Install paper & cardboard sorting line and additional storage capacity

Corporate Plan 4.3.1 Jul 2007 100%

2. Operate MRF as a profit making activity Corporate Plan 4.3.1 Jun 2008 80%


Performance Rating:

Variance Report Contamination is steadily reducing.

YTD % of Contaminated Material Delivered to the MRF

24% 23%19% 18% 17% 17% 16% 16%

15% 13% 12%

20%

0%

5%

10%

15%

20%

25%

30%


2007/2008

YTD

% C

onta

min

atio

n

% Contaminated Target - Maximum Acceptable Level

Prospective Actions Continue to monitor. Figure should drop steadily with paper & cardboard processing.


114

Performance Rating:

?

Variance Report Product sent to market is steadily increasing.

Percentage of Recyclable Product Sent to Market

23% 19%25% 21%

32% 32% 37% 37% 40% 43% 45% 46%

0%10%20%30%40%50%60%70%80%90%

100%


2007/2008

Perc

enta

ge o

f Ton

nes

Expo

rted

% Exported Target

Prospective Actions Continue to monitor. Figure should rise steadily with paper & cardboard processing.

Performance Rating:

? Variance Report MRF is operating at a 8% operating loss YTD.

Financial Performance of Material Recovery FacilityOperate at a Profit

0

200,000

400,000

600,000

800,000

1,000,000

1,200,000

1,400,000

1,600,000


2007/2008

Dol

lar V

alue

($)

YTD Revenue YTD Expense

Prospective Actions As the MRF upgrade was completed this figure should rise from Dec 07 onwards


YTD Actual ($)

YTD Budget Revised

($)



Revenue 430,942.00 400,890.00

30,051.00 7%

FAVOURABLE • Reasons: Higher revenue than

budget expectations. • Implications / Actions: No action

required. Expenditure 470,333.00 162,884.00

-307,449.00 -189%

UNFAVOURABLE • Reasons: Higher Employment

Agency/Temporary Staff & Transportation Costs than budget expectations.

• Implications / Actions: Investigate possible budget changes.

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