Date post: | 07-Apr-2017 |
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Calculating the true cost of legacy IT systemsUpgrading or replacing legacy IT systems can be expensive. But do the benefits of transformation outweigh the costs maintaining them?
Updating legacy IT systems can be expensive
So can choosing not to
The cost of maintaining legacy IT can mount quickly
Legacy IT Has a Cost
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What is the Impact of Doing Nothing?If you maintain rather than transform or replace your legacy IT systems, you’re at risk of:
Operational inefficiencies
Demotivated employees
Dissatisfied customers
Holding back innovation
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48% of employees are wasting at least 3 hours a dayby working with inefficient systems
For an organisation with 5,000 employees that equates to 960 man days per year
How much could this be costing your organisation?
The Cost of Inefficiency
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Legacy systems often mean inefficient or siloed workflows
This can cause inefficiencies and increase demands on your staff
Do Your Legacy Systems Allow for Optimal Workflows?
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The Cost to MoraleMore than half of workers are dissatisfied with workplace technology
Outdated and unwieldy IT systems don’t inspire them making it more difficult to attract and retain talent
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If morale drops, employee turnover increases
Replacing a staff member takes time and costs over £30,000 on average
This cost needs to be factored into your analysis
Can You Afford to Replace Dissatisfied Employees?
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Modern consumers are tech-savvy consumers
66% of the UK population own smartphones and are used to sleek and intuitive interfaces that provide easy access to the people, information and services they want
The Cost to Your Image
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Older, outdated client-facing interfaces are worlds away fromthe apps today’s citizens are currently using
Legacy interfaces will be off-putting and diminish your credibility
Does Your Legacy System Have a Legacy Interface?
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Organisations have never had more access to data and information
Being able to translate this into actionable insight is crucialto your future success
The Cost of Uninformed Decisions
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Newer, cloud-based infrastructure can enable unprecedented volumes of information to be processed quickly and efficiently
The ability to analyse ‘big data’ can transform decision-making, improve organisational agility, inform service innovation and improve customer service
Can your siloed legacy systems provide the same?
Can Your Legacy System Provide Visibility?
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Over half of IT budgets are spent on maintenance
With only 33% of IT expenditure allocated to enabling new capabilities
IT leaders need to balance the resources spent on supporting existing IT operations with projects that deliver genuine innovation
The Cost of Maintenance
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Keeping your legacy IT system could cost your organisation:
3 hours of wasted time per day for nearly half your employees due to inefficiencies
50%+ of IT budgets are spent on maintenance rather than new projects or innovation, impacting employee and citizen satisfaction
The True Cost of Legacy IT
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IT budgets are stretched
But does it make more sense to fund inefficient, outdated systems?
Or could spending more of your budget on transforming your IT estate and adopting an agile approach to innovation save money in the long run?
Legacy Systems – Your Choices
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Takeaways:
On average more than half of IT budgets are
spent maintaining existing IT systems.
Inefficient IT systems result in at least of 3 hours of
wasted time per day for nearly half
your employees.
Inefficient systems and a poor user experience
impact staff morale and citizen satisfaction.
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More than half of IT budgets are swallowed up maintaining existing IT systems. Find out how you can reduce this figure by downloading our guide:
Addressing the challenges of legacy systems: A guide for IT leaders
Download your FREE eGuide now!
Sources: http://www.information-age.com/it-management/strategy-and-innovation/123459720/it-sits-heart-inefficiencies-cost-each-uk-business-average-salaryhttp://www.cio.co.uk/blogs/forrester-cio-blog/employee-satisfaction-technology-expectation-gap/http://www.hrreview.co.uk/hr-news/recruitment/it-costs-over-30k-to-replace-a-staff-member/50677http://media.ofcom.org.uk/news/2015/cmr-uk-2015/http://www.computerweekly.com/news/2240237777/Forrester-IT-maintenance-saps-budget-as-tech-spending-increases
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