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Copyright © 2010 Callbox. All rights reserved.
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Copyright © 2010 Callbox. All rights reserved.
Copyright © 2010 Callbox. All rights reserved.
Copyright © 2010 Callbox. All rights reserved.
• Largest outsourced lead generation company in the world
• More than 8 years of Sales and Marketing BPO industry experience
• Over 500 sales and marketing professionals worldwide• Services used by over 6,000 sales and marketing
departments worldwide• Global marketing footprint with extensive contact
databases in the following countries: USA, UK, Australia, Singapore, Malaysia, Hong Kong, New Zealand
Callbox Sales and Marketing Solutions
Copyright © 2010 Callbox. All rights reserved.
Industries We Serve
Software Products
IT Products and Services
Advertising Services
Financial Services
Merchant Services
Education and Training
Healthcare
Commercial Cleaning
Other Industries
Logistics, Real Estate, Travel, etc.
Copyright © 2010 Callbox. All rights reserved.
Over 6,000 companies served around the world
Major Clients
Copyright © 2010 Callbox. All rights reserved.
AWARDS
Top 50 Teleservices Agencies Ranking
• 12 th in the US Market
• 10 th in the International Market
Customer Interaction Solutions Magazine
Top Outsourcer Awards
• Top Outsourcer of the Year
• 1st in Percentage Growth of Sales Revenue
• 2nd in Number of Business-to-Business Agents
Contact Center World
2010 Leading Providers of Outsourced Sales and Marketing Services
• Listed as a Top SMO Service Provider based on Customer Satisfaction Ratings
• Recognized for Excellence Across Nine Performance Criteria
The Black Book of Outsourcing
Copyright © 2010 Callbox. All rights reserved.
•Web Design
•Search Engine Optimization (SEO)
•Social Media Marketing
•Email Marketing
•Appointment Setting / Lead Generation
•Event Telemarketing
•Telephone Survey
CREATE sales opportunitiesWith
TELEMARKETINGTELEMARKETING
Our Services
CAPTURE more leads onlineWith
ONLINE ONLINE MARKETINGMARKETING
• List Rental/Purchase• Data Validation, Data scrubbing• Data/Client Profiling
CONTACT decision makersWith
Data ServicesData Services
Copyright © 2010 Callbox. All rights reserved.
The Callbox Process
8
Notice ofAward of ContractCalling can begin within 2 weeks.
1
Kick-Off MeetingWithin a Week of Award
2
Call Script DevelopmentDay after Kick-off
3
Product Training / Simulation CallsDay after Script Approval
4
Release of DatabaseWithin 3 Days of Kick-Off
5
Start of Calling CampaignWithin 7 Days of Database Approval
6Weekly Campaign ReportingPipelineCRM, Campaign Status
7End-of-Month Campaign Summary ReportingWithin 3 Days
Copyright © 2010 Callbox. All rights reserved.
Copyright © 2010 Callbox. All rights reserved.
Lead Qualification
Process
Identification of a Successful CallAgent reviews Client's
calendar prior to setting appointments. (for
appointment setting only)
Lead QualificationQuality Analyst listens to
call recording.
Successful Calls that require additional information are tagged for follow-up. An agent corrects or gathers the additional information and the Lead is resubmitted for qualification.
START of Call Campaign
Send to Quality Analyst
Agent tags success calls as “For Lead Qualification" in the
PipelineCRM.
Lead RegistrationSuccessful Call approved by
the QA appear in the PipelineCRM and on the
Client’s calendar.
Email Delivery/Web Pick-up
PipelineCRM sends notification email to the Client. Client follows email link to view successful calls
generated.
Copyright © 2010 Callbox. All rights reserved.
Online Marketing
Web Design and Development
Search Engine Optimization
Social Media Marketing
Email Marketing
Copyright © 2010 Callbox. All rights reserved.
List Services
Database Validation/Verification
Data Cleansing/Scrubbing
Database/Customer Profiling
Targeted Call List Creation
Copyright © 2010 Callbox. All rights reserved.
The Callbox Data WarehouseProfiled by Country – APAC Region
Over 2 Million Decision Makers in the APAC Region
Australia (1,133,555)
China (213,040)
Hong Kong (75,075)
Indonesia (122,589)
Malaysia (255,273)
New Zealand (128,708)
Philippines (49,454)
Singapore (357,618)
Thailand (42,184)
India (52,300)
Company Name Contact Person Job Title / Position Address Phone Number Fax Number Email Website Number of Employees Annual Sales Sic Code / Description
Complete Data
Copyright © 2010 Callbox. All rights reserved.
Home
Copyright © 2010 Callbox. All rights reserved.
Calendar
Copyright © 2010 Callbox. All rights reserved.
Accounts
Copyright © 2010 Callbox. All rights reserved.
Appointment Details
Copyright © 2010 Callbox. All rights reserved.
Contact Information and History
Copyright © 2010 Callbox. All rights reserved.
List Editor
Copyright © 2010 Callbox. All rights reserved.
Reports
Copyright © 2010 Callbox. All rights reserved.
- build your own targeted lists; filter by location, industry, business size and job titles- get access to over 25 million constantly updated and verified business contacts for Callbox Pipeline
Dataminer
Copyright © 2010 Callbox. All rights reserved.
Contact UsUSA +1 888.810.7464
UK +44 203.002.5986
Australia +61 2.9037.2248
New Zealand +64 9.9143122
Singapore +65 6248.5023
Malaysia +60 3.4264.6400
Hong Kong +852 3.6786708
www.CallboxInc.com
