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OHAHBC055
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OHAHBC055
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Disclosure: The OptumHealthSM Allies discount plan is administered by HealthAllies
, Inc.,a discount medical plan organization. The OptumHealth Allies discount plan isNOT insurance. The OptumHealth Allies discount plan provides discounts at certainhealth care providers for medical services. The OptumHealth Allies discount plan does notmake payments directly to the providers of medical services. The OptumHealth Allies discountplan member is obligated to pay for all health care services but will receive a discount fromthose health care providers who have contracted with the discount plan organization.HealthAllies, Inc., is located at P.O. Box 10340, Glendale, CA, 91209, 1-800-377-0263,www.CallMD.OptumHealthAllies.com, [email protected] residents: The plan is not insurance coverage and does not meet the minimum creditable coverage requirements under M.G.L. c.111M and 956 CMR5.00. The range of discounts for specified medical, pharmacy or ancillary services provided under the plan will vary depending upon the type of providerand the type of services received.
You may cancel at any time. If you cancel within 30 days of the effective date (within30 days of receipt of membership materials for residents of CO, DE, IN, MO, MT, ND, OH, OK,SC and SD), you will receive a full refund. (The application fee, where required, is notrefundable except in AR, CO, MD, and TN.) The program and its administrators have no liabilityfor providing or guaranteeing service or the quality of service rendered.
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Customer Care Center
Toll Free: 1-800-377-0263
www.CallMD.OptumHealthAllies.com3
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Customer Care Center
Toll Free: 1-800-377-0263
www.CallMD.OptumHealthAllies.com4
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Customer Care Center
Toll Free: 1-800-377-0263
www.CallMD.OptumHealthAllies.com5
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Customer Care Center
Toll Free: 1-800-377-0263
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Customer Care Center
Toll Free: 1-800-377-0263
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Customer Care Center
Toll Free: 1-800-377-0263
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Customer Care Center
Toll Free: 1-800-377-0263
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Customer Care Center
Toll Free: 1-800-377-0263
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Customer Care Center
Toll Free: 1-800-377-0263
www.CallMD.OptumHealthAllies.com11
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Customer Care Center
Toll Free: 1-800-377-0263
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Customer Care Center
Toll Free: 1-800-377-0263
www.CallMD.OptumHealthAllies.com13
NurseLine is a health information service available to you 24 hours a day, 7 days a week by telephone or online Web chat. With OptumHealthSM NurseLine, you can talk to a Registered Nurse about your health care concerns, including:
Caring for an injury or illness • Understanding a diagnosis • Managing a chronic condition •
NurseLine is available to you and your family members at no cost. There’s no charge per call, and no maximum number of calls, so you can call as often as you’d like. All conversations are confi dential.
To speak with a registered nurse 24 hours a day, 7 days a week, call Customer Care and press 2.
In addition to ‘round-the-clock access to a Registered Nurse, NurseLine offers a wealth of resources to help you stay healthy, including:
myOptumHealth.com: Take control of your health with online health news, • a Question & Answer Archive, Symptom Guide, and more. To access my-OptumHealth.com click on the NurseLine link on the OptumHealth Allies Web site. Health Information Library: Listen to recorded messages on more than • 1,100 popular health care topics. To access the library:
Call Customer Care and press 2 for NurseLine.
Press 2 to reach the library,
Enter PIN: 601.
Say one or two words to search for the topic of interest.
(rev. 3/11)
Customer Care Center
Toll Free: 1-800-377-0263
www.CallMD.OptumHealthAllies.com14
Group: CallMDMembership Fee for the Health Discount Program: $29.95Application Fee: n/a Introductory Fee: n/aEffective date: Refer to your welcome letterCustomer Care 1-800-377-0263Monday - Friday, 7 a.m. to 8 p.m., Centralwww.CallMD.OptumHealthAllies.com
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Health Discount Program Member Agreement
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