The Canadian Coast Guard is situated on the south

side of St. John’s Harbour; there are 8 full time Com-

missionaires, plus a Site Manager. Our site has gone

through many changes this past year. On Aug 26th we

bid farewell to several Commissionaires; Cmres Gerry

Martin and Al Brown, who retired due to medical rea-

sons and Cmre Gary Brown returned to Alberta. In

Sept, we welcomed 2 new Cmres to our team; Cmres

Gerard Pittman & Larry Skinner; unfortunately in Oc-

tober Cmre Skinner moved on to

new endeavours in Ontario. Our

team now includes; Sheila Hynes

(Site Manager), Carl Miller, Joe

Payton, Dave O’Rourke, Fred

Thornton, Tony Noftall, John

Gibbons, Gerard Pittman and

filling our last vacancy is Bill

Skanes. However, on Dec 01st

we will say goodbye to Cmre

Skanes and welcome the final/

newest member of our

team…..Cmre Chuck Furey. . We would like to ex-

press our deepest gratitude & thanks to all who filled

in and/or did extra shifts to help keep things running

smoothly.

The year has been a busy one, with renovations

within the main building, paving in the yard and the

installation of the electronic-main gate. This is

just to name a few. We are now in the midst of

demolition and replacement of our security desk

in the Main Lobby, and we are very much look-

ing forward to the finished product.

Commissionaires

Working diligently the Commissionaires are on shift 24/7 controlling access to the main building and access in the yard thru the main gate. On a

daily basis our duties in-clude; signing-in hun-dreds of visitors, contrac-tors, sales personnel, es-corting visitors, checking ID’s, accepting Tenders, etc. Some of our other duties include: signing-out/issuing of keys, monitoring of surveil-lance equipment and the various alarms through-out the site, including Cape Spear. During the silent hours and week-

ends the commissionaires conduct interior patrols within the main building and Buoy Shed. Exte-rior patrols of the bldgs/yard are carried out on a daily basis; checking all exterior doors, boiler rooms, exterior lighting, etc. Cmres also perform Lock-Up/Unlock Rounds during weekdays. We are also responsible for patrols inside/outside at the Storage Facility #1 (CN Yard); however, dur-ing the winter months this is only carried out if daylight permits.

Canadian Coast Guard Site # 1007

December 2010 Volume 1 Issue 3

L-R-Cmre Cyril Squires, Cmre Tony Noftall, Cmre Bill Skanes, Cmre David O’Rourke

Site Manager

The most significant and major

change at our site this year is getting

a new Site Manager. Commissionaire

Sheila Hynes came on board as the

new Site Manager in July; replacing

Commissionaire Jim

King who retired in

May; also Sheila was a

Cmre here in the past.

Diving in head first she

quickly got to know the

operations of the site

and at the same time

established a good rap-

port with management,

staff and ship crews.

With an open door pol-

icy, Sheila is very approachable

and she is always willing to help

those who need assistance. Once

you

get to

know

Sheila

you’ll

quickly realize that she puts a lot

into her work. She is truly genu-

ine about looking out for the

health, safety and welfare of

those who work for her. No

pun intended….she is keeping

things shipshape. On a lighter

note if you ask her how are

things going, she will say her

favourite saying “Oh every-

thing is just PEACHY.”

Tony Noftall

Commissionaire

CCG Southside Base

Canadian Coast Guard Site # 1007

Page 2

Volume 1 Issue 3

Cmre Joe Payton at Reception Desk-Canadian Coast Guard

Cmre David O’Rourke signing in contractor and issuing a temporary contractor pass

During the First World War Newfoundland was a largely rural Dominion of the British Empire with a population of 240,000, and not yet part of Canada. The outbreak of the First World War in 1914 led the Government of New-foundland to recruit a force for service with the British Army. Even though the island had not possessed any formal military organization since 1870, enough men soon vol-unteered that a whole battal-ion was formed, and later maintained throughout the war.

Christopher Bertram Dicks, Regimental Number 33, enlisted in the Royal New-foundland Regiment on 1 September, 1914 just shortly after the initial call for volun-teers to serve in the Great War.

Dicks was part of the British Expeditionary Force that was sent to Gallipoli as part of the disastrous Dardanelles cam-paign in 1915. After being evacuated from Suvla Bay the Royal Newfoundland Regi-ment was shipped back to France in preparation for the Somme Offensive in 1916.

On 1 July, 1916 newly pro-moted Second Lieutenant Ber-tram Dicks went over the top at Beaumont Hamel. He was one of the few from the Regiment that survived the attack on that fateful day. Dicks was wounded in action and invalided back to England. In 1918 he was appointed Assistant Director of Recruiting in New-foundland and was later appointed De-mobilization Officer.

In late 1949, under the leadership of Sir Leonard Outer-bridge, the Governor of Newfoundland, the New-foundland Division of the Cana-dian Corps of Commissionaires was officially incorporated. The first meeting of the Board of Governors was held at Govern-ment House in St.John’s. The first Chairman of the Board of Governor’s was Major F.W.Marshall, MBE, who him-self was closely associated with the Great War Veteran’s Asso-ciation.

Captain Bertram Dicks joined the newly formed Canadian Corps of Commissionaires-Newfoundland and Labrador Division in 1950 as its first Commandant. In fact, early re-cords indicate that he was the

only person on the management side of the house likely due to the low number of Commissionaires ini-tially hired.

Commandant Dicks remained with the Corps until his retirement in 1968. At that time he had reached his 85th birthday. Six years later Captain Ber-tram Dicks passed away at the ripe old age of 91. His leg-acy with the Corps is strong. He led the Division in its formative years and contributed much to its eventual success.

Many veterans benefited from the employment they received from the Commissionaires under the leader-ship of its first Commandant Ber-tram Dicks.

Introducing the First CEO Commissionaires Newfoundland and Labrador Division– Captain Bertram Dicks

Page 3

Volume 1 Issue 3

their current Bell Alliant accounts at nfld.net to the new Commission-aire account.

The Commissionaire accounts will be comprised of the individuals first initial and last name followed by @commissionaires.nl.ca for example: jlynch@commissionaires.nl.ca

Once the transition is complete we will be using the @commissionaires.nl.ca address exclusively for communications with out employees and clients.

As the temperature drops the number of slips and falls rises. Winter’s wet and icy conditions are dangerous and employees and workplaces need to take the right precautions.

A few important actions can make a big difference to everyone’s safety.

Factors that can cause slips or falls:

Slippery substances such aswater,ice or snow from footwear;

Obstructed sidewalks and roadways;

Running on snow and ice-covered sidewalks or paths;

Freeze/thaw cycles;

Type of footwear (i.e. high heels, leather-soled shoes);

Melted snow or ice, or grit at entrance of buildings;

Carrying heavy packages that can effect your balance or obstruct your view; and

Wearing a hat or scarf that blocks your view or makes it difficult to hear traffic.

Tips to prevent slips and falls:

Don’t get caught by surprise – monitor the weather;

Take your time – pay attention to where you are going;

Wear appropriate footwear:

well insulated, waterproof, thick non-slip sole, ice grippers;

Be especially careful when getting into or climbing out of vehicles, make sure you have firm footing;

Always hold onto a handrail when walking up or down stairs;

Be alert when walking in park-ing lots or on sidewalks close to traffic when the roads are icy;

Do not climb over snow banks or take short cuts that are not intended for pedestri-ans; and

Walk on only snow-cleared paths

We followed this up with a monthly newsletter which is emailed out and posted on our website.

The next phase of our communica-tions strategy is to host email accounts on our domain server. This func-tion is now complete and we will be rolling out email addresses for all of our employees over the next several days. Management staff have already shifted from

Over the last several months, Commissionaires-Newfoundland and Labrador Division has been aggres-sively pursuing means to increase our communica-tions links with our clients, our sites and our employees. We believe that it is criti-cally important that we keep all of our stakeholders in-formed about all current and futures initiatives. In early November we rolled out our new Corps website which is located at www.commissionairs.nl.ca

Email Accounts For All Commissionaires In The Division

Slips and Falls Hurt Us All

Volume 1 Issue 3

Page 4

Christmas Craft Fair

Commissionaires-Newfoundland & Labrador Division is one of Canada's premier security provid-ers, offering a unique combi-nation of in-tegrity, ex-perience and innovation. We have pro-tected people and property for public and private sector clients for more than 60 years. We are a well-trained diverse team, of primarily former mili-tary and po-lice, of all ages. With the highest industry retention rate, our work-

force has the stability and experi-ence to anticipate and resolve problems before they occur.

Our strength is rooted in our secu-rity guarding services. We strive to develop collaborative long-term client relationships with our diverse clientele whether the con-tract is for a day, a month or for years. Commissionaires can be

found almost anywhere providing security solutions for all manner of task.

One such contract is the annual

Christmas Craft Fair which was held at the Arts and Culture Cen-

ter in St.John’s from 11-20 November, 2010. The Fair featured the work of some of the finest artisans in the province. There were knit-ters and carvers, printers and jewelers and furniture makers as well as a wide assortment of products on dis-play.

The Annual Christmas Craft Fair is sponsored by the Craft Council of Newfound-land and Labrador. Founded in

1972, the Council’s official man-date is to provide creative and eco-nomic support, new opportunities, and guidance to craftspeople at all levels.

Commissionaires Newfoundland & Lab-rador Division is proud to provide secu-rity solutions for the Craft Council of New-foundland and Labra-dor during their annual Christmas Craft Fair.

Cmre Chuck Furey started work with the Commissionaires in June 2010 and has worked at the Na-tional Research Council since be-ing hired. Cmre Furey was in the Reserves for 10 years: 2 years as an MSE Op & 8 as a Medical Technician and has spent time in such locations as CFB Gagetown, CFB Halifax & CFS St. John's. Chuck & his girlfriend Juanita live in Shea Heights with Juanita's son Christian. In his spare time

Chuck enjoys woodworking & reading. The Commissionaires at NRC wish Chuck all the best in his new posting.

Cmre Chuck Furey-Posted To Canadian Coast Guard

Newsletter Title Volume 1, Issue 1

Page 6

Commissionaire Ed Douglas joined the Corp on Nov. 2001 working with the special needs unit at the CCC. Before joining the Corps he had retired from the SJRFD where he had served for 33 ½ years. With the SJRFD he spent seven years as Training Of-ficer. He is a member of the SJRFD Retirees Association. Ed is a very big Soccer fan and will not miss a game if at all possible.

He also enjoys the agony of a game of Golf. Ed and wife Annie have one son, John and daughter in law Michiko and two grand-daughters Erika and Arisa who live in Japan. Ed is looking for-ward to continuing his job at the CCC for a few more years.

Cmre Edward Douglas-Posted To Corrections Canada

Cmre John O’Grady-Posted To DFO White Hills

Newsletter Title Volume 1, Issue 1

Page 7

Cmre John O'Grady joined the Canadian Corps of Commission-aires, Newfoundland and Labra-dor Division in July of 2010. He worked at the St.John’s Airport Parking Lot up to 3 December of this year. Cmre O’Grady was successful in being awarded a permanent job posting at the De-part of Fisheries and Oceans, White Hill. Cmre O’Grady lives in CBS (Chamberlains) with his wife Patricia. They both like to

travel especially aboard cruise ships. He has enjoyed his work with Commissionaires and looks forward to having a long and happy career.

Cmre Ralph Howell joined the Corps on the 21st of Nov 2005. Since joining he has worked part time at RCMP H.Q East White Hills Road, the Canadian Coast Guard, South Side Road, the De-partment of Fisheries and Oceans East White Hills Road, Veterans Pavilion and the Canada Revenue Agency on Fresh Water Road.

Cmre Howell has 16 yrs military service in the RCAF, Royal Nfld Regiment and 36 Nfld Service

Battalion. He was awarded his CD in 2000.

Ralph also enjoys hunting and hiking, playing guitar at the Sen-iors Resource Center and is also an avid Genealogist. I have been told that he can also cut a mean rug.

CMRE Michelle Cox joined the Canadian Corps of Commission-aires, Newfoundland and Labra-dor Division on Sept 28, 2010. She was awarded a permanent position on Nov 17, 2010. Prior to joining the Corps, Cmre Cox worked twelve years as an Emer-gency Medical Responder for Mackenzie Ambulance. Michelle enjoys spending time with her family, and camping during the summer with her husband Gary

and her two children Cheyenne and Nicholas. Michelle is very much looking forward to her new position as a Commissionaire with Marine Atlantic in Port-aux-Basques.

Cmre Ralph Howell-Posted To RCMP

Cmre Michelle Cox-Posted To Marine Atlantic

Cmre Margie Mahoney joined the Corps of Commissionaires in March 2010. The reason she joined was to carry on the family tradition. Her grandfather and uncle both served with the Cana-dian Forces and upon retiring they both joined the Corps. Margie enjoyed visiting her grandfather and her uncle at their post and now her children enjoy visiting

her at the St.John’s Airport Park-ing Lot. Cmre Mahoney currently lives in Mount Pearl with her spouse and three wonderful boys. Margie is looking forward to con-tinuing her position as the Airport site.

Cmre Margie Mahoney-Posted To St.John’s Airport Parking

Newsletter Title Volume 1, Issue 1

Page 8

Cmre Geraldine Hoyles joined the Canadian Corps of Commission-aires on 13 December, 2000. Since that time she has worked at Fisheries and Oceans, the Match-less Building, Canadian Coast Guard, the St.John’s International Terminal and finally St.John’s Airport Parking Lot. She has en-joyed working with the Corps for the past eleven years and has met and worked with some wonderful people who have become close

personal friends along the way.

She and her husband enjoy camp-ing and have set up a trailer at Golden Arm Park where she spends most of her free time from April to October each year. She also enjoys having her grand chil-dren visit and very much enjoys watching them curl. Congratula-tions are extended to Geraldine on being named as Site Manager, St.John’s Airport Parking Lot.

Cmre Richard Chaulk is a former resident of Stanhope, Newfound-land, who now resides in Gander. He has been with the Canadian Corps of Commissionaires, New-foundland and Labrador Division since September, 2008. Cmre Chaulk worked as a casual at Gander International Airport and also at 9 Wing Gander. During that time he completed the Shift Leader’s Course. Prior to return-ing to Newfoundland, Richard was also a Commissionaire for

the Northern Alberta Division. He worked at the Grande Prairie Air-port, Alberta, as a Peace Officer and also as a Patrol Guard for all peace protection.

Cmre Geraldine Hoyles-Posted To St.John’s Airport Parking As Site Manager

Cmre Richard Chaulk-Posted To Gander Airport

The most recent meeting of the Canadian Corps of Commis-sionaires, Newfound-land and Labrador Division, Board of Governors was held at the Murray Premises Hotel on 17 November, 2010. The meeting was called to order by the

Chairman, Mr William Mahoney and included discussion on a wide range of issues around busi-ness devel-opment and financing.

In addition to a presentation by the Chief Execu-tive Officer, Mr

Joe Browne, each of the three Di-rectors gave a briefing on current

initiatives and future plans.

Board of Governors Meeting

Military Medals and Ribbons

Several years ago the federal De-partment of Public Works sug-gested that the various Commis-sionaire Divisions across Canada move away from a military rank structure in favor of supervisory designations. Newfoundland Division, along with a number of others, acceded to this request while other Divi-sions, such as Nova Scotia elected to continue the traditional military rank structure.

Since that time we have received a number of requests concerning the wearing of ribbons on the is-sued Commissionaires uniform.

Military ribbons are awarded to recognize heroism, or to recog-nize successful completion of a standard service, such as training,

deployment, or special programs, achievements or contributions. The eligibility criterion for award-ing military ribbons is usually very stringent. A medal and ac-companying ribbon is not awarded or presented to any indi-vidual whose entire service subse-quent to the time of the distin-guished act, achievement or ser-vice has not been honorable. This determination is based on honest and faithful ser-vice according to the standards of conduct, courage and duty re-quired by law and customs of military service. Military ribbons are narrow bars of metal covered in a swath of fabric. The color and width of the ribbon's stripes indi-cate what the medal means and from which military division it was received.

Al l Canadian Forces personell will wear at least one military ribbon sometime in their career. While there are military medals associated with each military ribbon earned, it is the ribbons con-densed form and presentation that typically find their way onto the uniform. The Management team fully en-dorses the wearing of military rib-bons on Commissionaires shirts while on duty. It is our position that each of these ribbons and their corresponding medals were fairly earned and should be proudly worn. The proper wearing of authorized military ribbons can be a great re-flection of personal military bearing and professionalism

17 Years Exemplary Service-

Service Bar and cash bonus of $200.00

22 Years Exemplary Service-

Service Bar and cash bonus of $250.00

27 Years Exemplary Service-

Service Bar and cash bonus of $300.00

Commissionaires are asked to check their seniority dates to see if they are eligible for any of these awards. If so, Site Managers are asked to complete the necessary form and forward it to HQ for immediate action.

Training provides Commission-aires with a leading edge in the competitive security market. In order to maintain that edge we must continually seek ways and means to provide quality profes-sional development to our em-ployees.

All Commissionaires must com-plete the Commissionaires Secu-rity Guard Course in order to con-tinue to work with the Corps. Those who have completed the Commissionaires Qualifying Course in the past have met that requirement.

New Commissionaires who have not yet completed the course must email jameslynch@nfld.net at HQ and arrange to take the course which will be delivered online. In order to complete the course each candidate must have an email address and must have access to a computer with Internet capability. The course will be presented through the Ottawa of-fice. Once we receive your email requesting to be placed on the Se-

curity Officers Course we will contact Ottawa Division and their virtual trainers will contact you and set up your account.

You can start the course at any time and will be permitted about four weeks to complete all modules. Once the course is completed each Com-missionaire will receive a report on their grades and a certificate will be issued should they be successful.

Site Managers are asked to poll their site employees and iden-tify those who have not yet completed the Commissionaires Security Officers Course. These individuals most email me as soon as possible in order to start the process.

Training will be provided free of charge as the Corps will pay all costs required by Ottawa Di-

All Commissionaires are reminded of the Awards and Decorations available to Corps members. 5 Years Exemplary Ser-

vice-Certificate and cash bonus of $50.00

12 Years Exemplary

Service-Longs Service Medal and cash bonus of $150.00

Awards Available To Newfoundland & Labrador Division Commissionaires

Commissionaires Security Officers Course-Register Now! Page 10

E-learning is essen-tially the computer and network-enabled trans-fer of skills and knowledge. E-learning applications and proc-esses include Web-based learning, com-puter-based learning, virtual classroom op-portunities and digital collaboration. Content is delivered via the Internet, intranet/extranet, audio or video tape, satellite TV, and CD-ROM. It can be self-paced or instructor-led and in-cludes media in the form of text, image, animation, streaming video and audio.

The Newfoundland and Labrador Division of Commissionaires has selected E-Leaning as the primary method of curriculum delivery.

Seasons Greeting From The CEO & HQ Staff Of Commissionaires Nl & Lab Division

Season's Greetings and best wishes for a happy and

fulfilling new year.