Director of FundraisingCandidate BriefJune 2019

Kisharon | Director of Fundraising | June 2019 2

Contents

3 Welcome

5 About Kisharon

6 How we do what we do

7 What we do

12 Job Description

19 PersonSpecification

23 Organisational chart

24 How to apply

Kisharon | Director of Fundraising | June 2019 3

Welcome

Thank you for your interest in becoming our next Director of Fundraising.

The widely accepted meaning of ‘Kisharon’ is talent or ability, which is exactly what we are all about as an organisation.

My mission as Chief Executive of Kisharon is for us to maximise talent, which is an all-encompassing ambition that applies equally to the children, young people and adults we work to support as well as to the incredibly dedicated donors, staff and volunteers who make our work possible.

Every day I am truly inspired by the transformative results of the amazing work that we do, achieved by a remarkable staff group who believe in realising the potential of everyone with a learning disability – all of which is underpinned by our fundraising from the community.

Kisharon has been recognised and validated by multiple awards and accreditations, both nationally and internationally, be it from the National Autistic Society, our multiple EVCOMM awards, the Charity Times and “The Ruderman Foundation” awards, however most important to us is our CQC and OFSTED status in service of the people we support with learning disabilities.

Kisharon | Director of Fundraising | June 2019 4

None of this recognition can bear true testament to the impact you directly can have in ensuring that funding is available to enable a child attending Tuffkid Nursery to sit up for the first time; or to enable a pupil at Kisharon School with no mobility to appear in his first school play; or to enable a Kisharon College student to travel independently for the first time on public transport in preparation for future employment and independent living.

Your impact will be our future heritage, and one on which I want to see us build on our rich and exemplary track record.

Kisharon is an exciting, stimulating and rewarding place to work and the Director of Fundraising role is your opportunity to deploy your talent to achieve meaningful and tangible impact on both individual and family lives that has a much wider benefit to the communities we serve.

I sincerely hope that you will seize this opportunity and I do look forward to hearing from you.

Richard Franklin Chief Executive

Kisharon | Director of Fundraising | June 2019 5

About Kisharon

Since 1976, Kisharon has offered innovative support to individuals with complex learning disabilities and their families, run in accordance with a Jewish ethos.

We are an ambitious charity that operates an outstanding nursery, a Free School, a Further Education College, Supported Living, Adult Day Opportunities, Employment and Social Enterprises across North London, with the Head Office based in Colindale NW9.

Today, Kisharon offers education, opportunity and support to adults and children with complex and profound learning disabilities. Individuals supported by Kisharon are taught the skills they need to live independently within the community and to lead fulfilling lives.

Everyone is unique, and our mission is to support each individual so they can progress, achieve independence, enjoy life and become valued members of their community.

Our mission is to support each unique person so they can progress, achieve independence, enjoy life and be included in the communities in which we live, through meaningful vocation and a fulfilling social life.

Our vision is that people with learning difficulties will live in a world where they have the same opportunities as their mainstream peers.

Kisharon | Director of Fundraising | June 2019 6

How we do what we do

Kisharon offers lifelong learning by teaching life skills and giving greater independence to those it helps. We have a forward thinking, person centred approach to working with learning disabilities and associated physical issues.

Our outreach work creates valuable disability awareness, changing people’s perceptions of those with learning disabilities. Kisharon sources work placements including employment in estate agencies, solicitors, schools, butchers, bakeries, launderettes and supermarkets.

Ultimately we strive to offer a fulfilling future for those in our community who are most vulnerable and do this in a way that enables them to excel in accordance with the highest Jewish standards and values.

Kisharon | Director of Fundraising | June 2019 7

What we do

Kisharon’s services represent and offer a continuum of education, practical support and training from the early years through to adulthood.

= Education

Tuffkid Nursery

A unique nursery where mainstream children and children with special needs learn and develop together through play.

Kisharon Free School

Kisharon Free School is the only Special Educational Needs School in the UK with a Jewish ethos, which in 2020 will be moving into new £13.6m state-of-the-art building and facilities.

Read more about our new Free School Visit the School Website

Kisharon College

Offering a further education programme which focuses on vocational training opportunities for adults aged 16 – 24 years old with complex learning difficulties.

Bridging the gap between school and independence – read more

= Day Opportunities

Together We Live

Everyone is encouraged to learn to live independently and to face daily challenges with confidence. Enabling adults to make their own choices whilst offering support and encouragement, our day opportunity programmes are designed to facilitate meaningful activity.

Kisharon | Director of Fundraising | June 2019 8

= Supported LivingLiving with independence – read more

For adults with learning difficulties the greatest comfort is knowing that there is a caring and compassionate person supporting them at all times. Kisharon’s aim is to instil confidence in every adult to live independently in their own home. We value dignity and independence for everyone and our team of experienced and skilled staff provides ongoing support to enable confident living and working.

= Employment

Together we work

Supporting individuals to find meaningful jobs, Kisharon’s employment programmes instil value, success and integration. Facilitating opportunities which meet individual needs, talents and continued personal growth, Kisharon’s job coaches support individuals’ aspirations and abilities, leading to real and fulfilling job placements.

= Social EnterpriseWe run a range of innovative social enterprises that generate income as well as provide training and work opportunities – read more

Childs Hill Library

A welcoming hub where the local community comes to read, relax, socialise and work, the library is a happy and safe space where Kisharon individuals are supported by community buddies to enjoy fulfilling and rewarding employment. Encouraging inclusion and facilitating person-centred opportunities, Childs Hill Library integrates Kisharon members into the local community.

Kisharon Bikes

Taking social enterprise innovation to the next level, Kisharon Bikes in Hendon specialises in rebuilding, fixing and selling bikes. Kisharon Bikes provides training and skills for individuals with learning disabilities alongside a premium service to the local community. We are official suppliers to Middlesex University.

Kisharon | Director of Fundraising | June 2019 9

Kisharon Print and Design

Kisharon Print and Design is a wow factor service for commercial and personal print and design. Invitations, greetings cards and brochure printing are treated to a bespoke VIP service by our design gurus who sprinkle their creative magic into every product. This is a pioneering social enterprise, enabling adults with disabilities to enjoy paid and fulfilling work opportunities creating and selling high quality products.

Kisharon Skills for Employment Centre

Kisharon’s experienced team works in partnership with both local businesses and city firms to identify jobs for individuals, creating opportunities for adults with learning disabilities to contribute meaningfully to society and to earn an income. The employment department continues to expand and in 2015 was awarded The Ruderman Prize of $50,000. In 2018, the team received WIZO UK’s Commitment Award for Vocational Training.

Kisharon Gifts and Homeware

Kisharon’s elegant shop in Temple Fortune specialises in stunning kitchen and home accessories and retails an outstanding range of beautiful and creative gifts. Designed to compete with leading high street homeware stores, this is a cutting edge development in social enterprise. Offering training and employment opportunities for people with learning disabilities, Kisharon Gifts and Homeware represents high-end charity retailing serving the disabled community and discerning shoppers equally.

For more informationThere is a wealth of information to be found on the Kisharon Website Download our Leaflet for Families Download our latest Annual Report and Accounts

What others say about usWe are proud of the external validation that our services have received and that are a testament to the dedication of the staff and volunteers who deliver them.

Kisharon | Director of Fundraising | June 2019 10

It also provides donors with the reassurance if any were needed that their trust and confidence in Kisharon is well placed.

Download a Summary of Our Recent Achievement

In 2018 The National Autistic Society (NAS) awarded Kisharon School its sought-after accreditation for autism, making it the first Jewish school with the accolade. Read More

Fundraising at KisharonOur Fundraising has been particularly noticeable for the growth both in capital and revenue income streams, with particular focus on nurturing a core pool of major donors in addition to a broader mix of event based fundraising and direct marketing. Continuing this dynamic progression is a number one priority.

As with other fundraising from the Jewish community, our Annual Dinner is a key feature in our fundraising calendar raising close to £1m per annum from a £2.3m revenue income target.

Other key fundraising in order to achieve the £2.3m target at present includes a broad mix of events, business breakfasts, lunches, community challenge events, as well as direct marketing appeals.

Our trustees and key donors take a keen and positive interest in our work and the wider issues for the education and life opportunities for individuals with learning disabilities.

Personal experience can be the driver for our supporters as well as our fundraising committees – and with it comes a deep passion for our work.

Our donor supporter base extends across the community we serve and throughout the year there are a series of appeals linked to the

Outstanding read Tuffkid’s OFSTED Inspection Report

Good with Outstanding Features read our Day School’s latest OFSTED report

Good Overall read our latest CQC Inspection Report of our Supported Living

Kisharon | Director of Fundraising | June 2019 11

key dates in the Jewish calendar as well as a programme of challenge events to engage with our donors of the future.

Our fundraising works in tandem with our services, in particular innovative social enterprises, for example, promotion through direct marketing appeals over the Jewish holidays promoting the Kisharon name into over 4,000 households.

The latest Annual Report gives an overview of the income streams we manage and that in 2018 generated £2.5m from the community. Of this total, £1.9m was unrestricted.

Voluntary income is pivotal to our realistic ambitions of continuing to change the landscape, attitudes and understanding in relation to learning disabilities – not to mention delivering on our promise to maximise on the “Kisharon” – talents – of all people with learning disabilities.

The 2018 accounts show a marked increase in Fundraising, both on Capital and Revenue campaigns. The Fundraising role will retain and develop existing streams from supporters who have bought into the organisation’s clear identity and long term case for support.

Going forward we will need to further innovate and evaluate to ensure the investment in our fundraising both exceeds the expectations of our donors and other stakeholders and delivers the best possible return on their investment in us in supporting the people we serve. 

Kisharon | Director of Fundraising | June 2019 12

Job Description

Job FunctionThe Director of Fundraising is a pivotal member of the Kisharon Leadership Team (KLT). Reporting directly to the Chief Executive, you are responsible for developing, directing and delivering the fundraising strategy and achieving the required targets and growth of voluntary income – in line with Kisharon’s vision and mission.

The Director of Fundraising will make a significant organisational impact through:

• Inspirational direction and leadership, as well as strategic and resource management implementation.

• Developing the quality and profile of fundraising, building strong relationships with key internal and external stakeholders, in particular Trustees, benefactors, patrons and other key donors, committees, senior staff across Kisharon, families of people we support and future partners.

• Effective financial management and delivering value for money.

Job title: Director of FundraisingReports to: Chief ExecutiveLocation: Kisharon Head Office,

London NW9Responsible for: Fundraising Team, currently

comprising:– Major Donor Administrator– Fundraising Manager Trusts

and Legacies– Event Managers– Capital Fundraising Consultants– Fundraising Administrator

Kisharon | Director of Fundraising | June 2019 13

• Leading and managing a highly effective fundraising team, further fostering a productive and motivational work environment.

The Director of Fundraising is responsible to the Chief Executive and Trustees for budgeted fundraising targets and their achievement, and for keeping within budget.

As part of the fundraising strategy, you will:

1. oversee the relationship development and involvement of Kisharon’s Trustees and other volunteers in voluntary fundraising for Kisharon,

2. be responsible for the proactive lead and management of Major Donor, Legacy, Event and Trusts Fundraising,

3. supervise and be responsible for Direct Marketing and related Appeals,

4. oversee and be responsible for sources of fundraising streams; accurate data recording; Financial & Data, correspondences and allied communication systems.

You are responsible for the management, supervision, recruitment and training of the fundraising team and for ensuring exceptional working standards which comply with statutory and regulatory authorities including but not limited to GDPR, the Charity Commission, the Fundraising Regulator Code of Practice, policy guidelines and statutory instructions, with which there should be working familiarity to an acceptable level of professional competency.

Main Areas of Responsibility

Fundraising Department

• Working with the Chief Executive, Trustees, fundraising team and others to create, develop and implement current and future Fundraising strategy in line with Kisharon’s vision and mission.

• Strategic oversight of staffing, budgets/costs, effectiveness/outcomes and sustainability.

• Assisting the Chief Executive, KLT and Trustees to fulfil their governance duties regarding fundraising by providing relevant data, reports and recommendations which enable development and ensure that statutory, governance, legal and constitutional responsibilities are met.

Kisharon | Director of Fundraising | June 2019 14

• Direct and manage the Fundraising department, ensuring it has the necessary strategies and applies available resources, to operate effectively and in line with agreed policies, plans, statutory duties and obligations.

• Providing a clear time line, guidance management and support for all planned activities including all major fundraising events and appeals, direct mail, raffles, newsletters and other donor communications, challenge and other events.

• Ensuring that supporters are clear about the timing and level of their donation.

• Establishing and ensuring the financial feasibility of every project undertaken.

• Working closely and collaboratively with the Chief Executive, Director of Corporate Services, Director of Operations & Development, HR Manager and other senior staff members.

• Working closely and constructively with Trustees and Fundraising Committee members, in particular in relation to High Value Donors, ensuring that information on such donors is made available to them and potential new leads are followed up.

• Analysing and fully utilising the fundraising database to produce reports to aid the management of the fundraising campaign, or that may be required by the executive / non-executive leadership of Kisharon, or as appropriately or reasonably proscribed by external agencies.

• Overseeing IT support for fundraising to include but not limited to:

a)  fundraising database upgrades for statutory or regulatory requirements,

b)  ensuring the accuracy and integrity of all data held on the fundraising database,

c)  appropriate systems and protocols for use of the database insofar as not already in place to meet departmental objectives.

Leadership and ManagementWorking with and supported by the HR department:

• Identify the appropriate staffing requirements, retain and recruit

Kisharon | Director of Fundraising | June 2019 15

a highly motivated workforce with the right skill sets to deliver outstanding services.

• Line-management: ensure the effective use of performance management, mentoring, training and appraisal for all department staff. Develop agreed performance targets (KPIs) and ensure an effective system is in place to monitor and report on these targets, ensuring they are met or exceeded and reviewed at regular intervals.

• Direct the Fundraising team to fulfil the departmental objectives and Kisharon’s mission and vision.

• Facilitate, foster and encourage team work among the fundraising team, ensuring collaboration and mutual support including reasonable out of hours working – and to personally provide cover where this is not otherwise possible.

• Maintain effective CPD and support of staff in accordance with regulatory requirements and best practice.

• Ensure close collaboration with other Kisharon departments in order to maximise the effectiveness of the Fundraising activities, and to make sure that all staff and people we support are aware of and encouraged to take part in the events organised by the fundraising department.

• Manage intra- and inter-departmental and external communication to ensure an efficient, effective, smooth running fundraising office and communications team, including: K:Comms, K:News, Annual Review Campaign Manager and other communications as required.

• Manage the financial resources of the department; agree and regularly monitor the annual budget taking into account anticipated income and departmental expenditure.

• Have the intelligence and foresight to successfully manage change – ensuring that employees are listened to and their views taken into account regarding decisions which affect them.

• Leadership: champion employee engagement to increase motivation and quality – acting with integrity, enabling autonomy, sharing information, valuing each employee, celebrating achievements, team building, ensuring employees are listened to, being visible, sharing the vision, and tackling performance issues with honesty and empathy.

Kisharon | Director of Fundraising | June 2019 16

Major Donors / Trusts • To consolidate, develop and maintain Kisharon’s relationships with its

existing High Value Donors and Trusts.

• To ensure that full records are kept of Major Donors and Trusts involvement in Kisharon, including relevant background information, in line with GDPR.

• To be responsible for the management progression of Kisharon’s Patrons, Friends and Supports, and Young Patrons Schemes.

• To help research, identify, develop and secure new major donors and Trusts.

• To work with the Trustees, voluntary and lay fundraisers to identify potential donors.

• To maintain regular communication with existing and potential Major Donors and Trusts in order to recognise, maintain and strengthen their support.

• To ensure that major donors and Trusts are made aware of and involved in any events organised by the fundraising department and opportunities, as appropriate, to visit and see the charity in action and take part in its events.

Other Areas• To take overall responsibility for organising and executing the Annual

Dinner and associated fundraising tasks. To ensure that the Dinner Committee receives excellent support from the fundraising team.

• To consider and advise on streams of income not currently being pursued and to introduce them in line with the fundraising strategy.

• To be responsible for researching and developing a legacy campaign - including identifying specific areas of the community who may leave a legacy, creating appropriate literature and marketing, and implementing a proactive campaign to secure their support for Kisharon.

• Develop volunteering to ensure best use of resources and quality of provision.

Kisharon | Director of Fundraising | June 2019 17

External Relationships• To manage the implementation of the Marketing & Communications

strategy that will make the wider community aware of the work of the charity and create a clear case for support. To work with Marketing and Communications support and the requisite external and/or internal professionals to execute this work.

• To act as an advocate for the organisation within the wider community and with external funding bodies.

• Contribute to the national and local fundraising, charitable, volunteering and learning disability agendas as appropriate, raising the profile of key issues and promoting Kisharon.

• To represent and promote Kisharon with key external stakeholders including donors, potential donors, commissioners and local authorities as appropriate, and families of people we support to be well placed to respond to any opportunities.

General Accountabilities• As a Director and member of Kisharon Leadership Team (KLT)

you may be called on to take responsibilities for organisational, operational and strategic management, including out of hours, as requested by the Chief Executive.

• To attend and pro-actively contribute as appropriate to the regular meetings of KLT and the Board to enhance the general development of the organisation.

• To increase and capitalise on the goodwill that exists in the community for Kisharon.

• To keep up to date with new fundraising trends and techniques and any changes in legislation that may affect fundraising, and advise the Chief Executive and Trustees on relevant developments.

• To advise the Chief Executive and Trustees on best fundraising practice.

• To ensure good governance through appropriate reporting to the Chief Executive, building effective working relationships with the Senior Leadership team and Trustees where appropriate.

• To take on other responsibilities which the Chief Executive may from time-to-time require.

Kisharon | Director of Fundraising | June 2019 18

• In addition to regular office hours the Director of Fundraising will be expected to attend meetings and events outside normal office hours and at other Kisharon and external venues.

• Kisharon works largely though not exclusively with members of the orthodox Jewish community and the post holder must understand and respect their beliefs and requirements.

• To provide visible, inspiring and effective direction and oversight to the Fundraising Team in the delivery of Kisharon’s vision, strategic direction and implementation of plans.

• To ensure that the overall strategy is translated into exciting and meaningful Fundraising plans.

• To manage the Fundraising department in such a way that it is dynamic, fit for purpose and its resources are used as effectively and efficiently as possible.

• To inspire a highly effective team, ensuring they are performing at the optimum level and that the team as a whole functions effectively.

• To ensure a high performing environment and a leadership culture which is challenging, empowering and supportive.

• Ensuring that Kisharon’s policies and procedures are understood and applied by the team.

• Promoting equal opportunities, inclusion, social, moral, cultural and religious values at all times.

Kisharon | Director of Fundraising | June 2019 19

PersonSpecification

Knowledge & Experience

Essential

• Successful track record / extensive fundraising experience or sales related skills.

• Knowledge of relevant company and charity law.

• Sound knowledge of the Jewish religion and culture and the Anglo-Jewish Community.

• Working effectively with senior management and Trustees.

• Able to work effectively with a wide range of diverse people.

• Able to support and motivate staff at all levels, delegate and give direction.

• Able to take initiative and make management decisions.

• Working with multi-million pound budgets, effective financial analysis.

• Ability to manipulate database and analyse patterns of giving.

• Management and leadership experience at senior level in a complex organisation.

• Sound organisational skills.

• Proven experience of event management.

• Experience reviewing existing services and successful change management.

• Performance management.

Desirable

• Experience in health and social care / learning disability organisations.

Kisharon | Director of Fundraising | June 2019 20

Qualifications&Skills

Essential

• Minimum first degree or equivalent level.

• Good attention to detail.

Desirable

• Relevant further education professional qualification, in particular from the Institute of Fundraising or equivalent.

Personal Qualities

Essential

• Strong people leadership skills to develop skilled, motivated and passionate employees and volunteers.

• Strong commitment to the delegation and empowerment of good talent and clarity of individual responsibilities.

• The gravitas and ability to inspire confidence, develop services and promote Kisharon.

• Highly developed stakeholder management and relationship building skills to engage with a wide range of external and internal stakeholders.

• Monitoring progress and evaluating impact with sound business planning principles.

• Development and reshaping of fundraising services, management of people, projects, budgets and partnership arrangements.

• Strong financial management skills and ability to manipulate and interpret financial data.

• Highly developed oral and written negotiation and influencing and presentation skills.

• Ability to lead, empower and motivate employees and gain ownership for a clear vision and direction.

• Ability to respect, support, promote and work within a Jewish Orthodox ethos.

Kisharon | Director of Fundraising | June 2019 21

• Confident and mature approach to work.

• Initiative.

• Thorough and able to follow things through to conclusion.

• Team player, positive and enthusiastic.

• Flexible and adaptable, able to multi-task.

• Trustworthy, loyal and honest.

Desirable

• Experience or good understanding of how Fundraising can operate for the benefit of the people Kisharon supports.

Behaviours• Empathy with the cause and a commitment to the vision

and mission of Kisharon.

• Carrying out the role with sensitivity to the cultural and religious affinities of internal and external stakeholders – incl. people we support, their families, staff and volunteers.

• Commitment and empathy for the challenges facing those with significant learning disabilities, and their families.

• Encouraging innovation and vision for future initiatives.

• The ability to be an inspired communicator.

• The strength, intelligence and foresight to make tough decisions while ensuring that employees are consulted, listened to and their views taken into account regarding decisions which affect them.

• High levels of personal integrity and humility.

• A calm and measured approach under pressure with an ability to foster a productive and friendly work environment.

• A clear strategic thinker.

• Personal and professional credibility and integrity to command the confidence of the Board of Directors, senior managers, staff, the local community, external partners and other stakeholders.

• Highly motivated and resilient.

Kisharon | Director of Fundraising | June 2019 22

• Efficient, effective and accurate.

• UK driving licence and the use of a car for work.

KISHARON IS COMMITTED TO SAFEGUARDING THE WELFARE OF CHILDREN AND VULNERABLE ADULTS AND EXPECTS ALL STAFF TO SHARE THIS COMMITMENT.

Kisharon | Director of Fundraising | June 2019 23

Organisational chart

ChiefExecutive

Director ofCorporate Services

HR, IT, Finance,

H&S & Facilities

Director of Fundraising

PR/SocialMedia

Consultant

PublicationsConsultant

Major DonorManager

Fundraiser,Trusts &Legacies

DatabaseConsultant

Major Donor& KLT

Administrator

EventsConsultants

Fundraising,Finance &

Admin Consultant

FundraisingAdministrator

Director ofOperations &Development

Children's ServicesAdult Services

Social Enterprise

MarcommsConsultant

Kisharon | Director of Fundraising | June 2019 24

How to apply

For an informal discussion about the role, please contact our recruitment partners, NFP Consulting:

Application is by way of CV and a Supporting Statement, which should concentrate on the experience and knowledge requirements to be no longer than 1,000 words.

Closing date: 10:00 a.m. Monday 17th June

Selection process and timescales Stage 1: Wednesday 3rd JulyFirst round of screening interviews conducted by NFP Consulting and will be held at Kisharon’s head office. There will be no formal task preparation required for the first stage.

Occupational Personality Questionnaire (OPQ)Candidates taken forward from the first interview stage will be required to complete an occupational personality questionnaire, which is completed online.

Simon LloydDirectorNFP Consulting07961 988 523simon.lloyd@nfpconsulting.co.uk

Kisharon | Director of Fundraising | June 2019 25

Personality Questionnaires look at behavioural preferences, that is, how you like to work. They are not concerned with your abilities, but how you see yourself in terms of your personality; for example, the way you relate to others, and how you deal with feelings and emotions. There are no rights or wrongs in behavioural style, although some behaviours may be more or less appropriate to certain situations – © SHL

Stage 2: Tuesday 9th JulyThe formal panel interview will also take place at Kisharon’s head office. The format will include a pre-prepared presentation task and there will also be the opportunity for you to meet with key stakeholders.

AccessibilityPlease let us know if you have any special requirements which we might need to consider in relation to any aspect of the selection process, e.g. attending interview, completing the online exercise. Any requests will not be taken into account and do not affect your equal opportunity in the selection process.