Can’t Login, missing function icon/buttonsCan’t Login, missing function icon/buttons

ERRORS occurringERRORS occurringwith with

‘‘Internet Explorer’Internet Explorer’inin

Sometimes software problems occur:-

•Unable to Login•Missing icons or buttons

•Wrong product appears in search

Please first try clearing/deleting your recent browsing history

on your internet explorer session.

Sometimes it remembers a previous error and rather than

searching for new entry will go back to that error.

If this still doesn’t help, please call our helpdesk 03 9573 3114

and they’ll sort it out for you.

Select SAFETYSelect DELETE BROWSING HISTORY

Microsoft Internet Explorer 8Microsoft Internet Explorer 8

Select DELETE

Microsoft Internet Explorer 8Microsoft Internet Explorer 8

When this window disappears and the Browser history is cleared, you may

wish to completely refresh your computer by logging out of the application

and logging in again .

If this still doesn’t help, please call our helpdesk 03 9573 3114 and they’ll

sort it out for you.

Microsoft Internet Explorer 8Microsoft Internet Explorer 8

Select TOOLS

Select INTERNET OPTIONS

Microsoft Internet Explorer 8Microsoft Internet Explorer 8

Select DELETE

Microsoft Internet Explorer 8Microsoft Internet Explorer 8

You may wish to select “Delete Browsing history on exit” so you

don’t have to remember this every time you login

Select DELETE

Microsoft Internet Explorer 8Microsoft Internet Explorer 8

Microsoft Internet Explorer 8Microsoft Internet Explorer 8

Select OK

Microsoft Internet Explorer 8Microsoft Internet Explorer 8

Once you close this

window and the Browser

history is cleared, you

may wish to completely

refresh your computer by

logging out of the

application and logging in

again .

If this still doesn’t help,

please call our helpdesk

03 9573 3114 and they’ll

sort it out for you.