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Master Hire Pty Ltd ABN 45 063 866 928 PO Box 198, Drayton North QLD 4350 1300 107 107 Capability Statement
Master Hire Pty LtdABN 45 063 866 928
PO Box 198, Drayton North QLD 4350
1300 107 107
Capability Statement
Company ProfileMaster Hire is dedicated to providing exceptional customer service and hiring quality products by well trained team members. Master Hire is a progressive company that always endeavours to keep an open ear and an open mind to the needs of our customers. We continue to look for modern and innovative ideas to keep raising our standard of service. In 2016, Master Hire achieved certification in the internationally recognised quality standard ISO9001:2008.
Our aim as a business is to be the number one service provider of hire products in our chosen market areas. For us, being ‘number one’ is not about price, it is not about volume, but rather being a supplier of choice. We strive to be your hire company of choice.
Master Hire began in 1990 as a small family owned company we have rapidly expanded to encompass 9 branches with a team of over 80 servicing the Darling Downs, Surat Basin, Central Queensland, Sunshine Coast, Greater Brisbane and the Mid North Coast of New South Wales. The strategic location of all our branches provides our customers a comprehensive hire supply chain network to assist in providing the right equipment at the right time.
It is our focus to ensure that we keep that ‘personal touch’ that is currently enjoyed by customers and staff who serve them. Our vision is to continue building on the growth of the previous two decades. This growth will come in the form of additional product types, quantity and branches in key areas, where our major customers are expanding.
Tamworth
Macksville
Grafton
Tweed Heads
Armidale
Balina
Tenterfield
Warwick
Toowoomba
Goondiwindi
Dalby
Gatton Rocklea
Virginia
Cooroy
Glen Innes
Charlivle
St George
Morree
Injune
Emerald
MilesChinchilla
Biloela
Rockhampton
Bundaberg
Maryborough
Kingaroy
Gayndah
Esk
Morayfield
Industries We Service:• Building & Commercial• Civil Construction• Events• Local, State and Federal Government• Mining & Energy• Residential & DIY• Trade
Master Hire’s success has been founded on a passion for providing exceptional customer service, with a friendly dedicated team going the extra mile, giving you a reason to come back. To this end, Master Hire has won a number of awards including the Southern Queensland Business Excellence Award - Business of the Year.
Master Hire Pty LtdABN 45 063 866 928
PO Box 198, Drayton North QLD [email protected]
1300 107 107
What We DoBuilders & Contractors Equipment Hire Master Hire has an extensive range of hire equipment solutions for your construction, industrial, mining, infrastructure, commercial trade and residential DIY projects. With over 25 years experience, Master Hire aims to provide you with affordable and effective solutions to your requirements through an extensive range of state of the art equipmen. Innovation, personal service and quality equipment has made Master Hire a market leader in the equipment hire industry.
Access EquipmentTo access higher places, our fleet of boom and scissor lifts are an essential asset to your project. We also have aluminium mobile scaffolding including narrow doorway towers, trestles, planks and ladders. We can deliver our equipment to your site and offer on-site consultations and sheduled maintenance.
Earthmoving EquipmentMaster Hire has an extensive range of earthmoving and compaction equipment for your project. Our range of small to medium excavators are ideal for job sites with restricted access. Master Hire’s fleet of compaction equipment includes vibratory plates, and upright rammers, padfoot and smooth drum rollers, pedestrian rollers and remote controlled trench rollers.
Our fleet of mini loaders and tracked loaders are ideal for earthmoving, back filling, trenching and post hole boring. A range of attachments are available to suit most applications. We also have small tipper trucks for hire to remove soil or waste material from your project site.
Traffic Safety EquipmentWe have a large fleet variable message signs, speed display boards, portable traffic lights, lighting towers and water filled barriers to suit your application. Master hire offers expdert technical advice and 24 hour support service.
Generators, Power Distribution & AccessoriesMaster Hire offers a complete range of generators from small 2kVA to 200kVA silenced diesel units. Our generators are ideal for powering a wide range of electrical equipment from small power tools to large welders, compressors, lights and site offices.
Builder’s Tools & EquipmentMaster Hire offers a diverse range of drills, jackhammers, concrete restoration and preparation equipment, small and large air compressors, nail guns, lawn and garden care equipment, welders, lights and other power tools.
Site Accommodation & AccessoriesMaster Hire can provide your work site with a range site offices and other accessories including ablution blocks, mobile toilets and showers, generators and fuel cells, temporary fencing, water tanks and pressure pumps.
Pumps & AccessoriesMaster Hire has an extensive range of pumps and hoses accross all our store locations. Our fleet includes small submersible pumps, centrifugal pumps, trash pumps and large skid and trailer mounted diesel units. Additonal accessories include strainers, delivery and suction hoses, pipe plugs and stand pipes.
Industry ExperienceProject
ToowoombaSecond Range
Crossing
Gateway Upgrade North
Nambucca Headsto Warrell Creek
Grand Central Shopping CentreRedevelopment
Upgrade of Mount Gravatt – Capalaba
Road
Various Construction
Projects
Interchange at Troys Road (Charlton
Connection Road)
Gore Highway Upgrade
(Toowoomba to Millmerran)
Client
Nexus Delivery
LendLease Engineering
Pacifico
Pro Build
McIlwain Civil
Hutchinson Builders
Seymour Whyte Limited
FKG Group
Start
April 2016
February 2016
February 2016
April 2015
April 2014
January 2014
January 2015
March 2012
Finish
Late 2018
Late 2018
Late 2018
Early 2017
September 2016
Ongoing
June 2016
March 2014
Overview
$1.6 billion Toowoomba Second Range Crossing is a 43 kilometre heavy vehicle route between Warrego Highway and the
Gore Highway at Athol in the west via Charlton.
$1.143 billion Gateway Upgrade North -Significant upgrades to the Gateway
Motorway between Nudgee and Bracken Ridge.
The $780 million project included building two new interchanges at Nambucca Heads
and Ballards Road, as well as upgrading the existing Waterfall Way interchange at Raleigh. (22 kilometre highway upgrade)
$300 million construction contract to redevelop the Grand Central Shopping
Centre in Toowoomba, Queensland. This redevelopment will see the existing centre linked to the former Gardentown Shopping
Centre..
$25.5 million contract for the upgrade of Mount Gravatt – Capalaba Road between Boardwater Road and Mount Petrie Road for the Department of Transport and Main
Roads.
Master Hire has is a preferred supplier for over $750 million worth of industrial and
residential construction projects. Suppling hire equipment across multiple categories.
The $44 million project involves upgrading a 5.7km section of the road to a four lane
standard highway, a grade separated interchange at Troys Road (Charlton
Connection Road) and a U-Turn facility at Nass Road.
The $69.5 million project included sections of cement stabilisation, asphalt works, culvert
construction and full-depth reconstruction of pavement totaling a combined distance of
45kms.
Master Hire Pty LtdABN 45 063 866 928
PO Box 198, Drayton North QLD [email protected]
1300 107 107
Logistical CapabilitiesExcellence in service at Master Hire is no accident! It is the result of focused hard work and diligence by all the team. We believe that there are two elements to providing customer satisfaction.
1. Management must provide the necessary leadership and resources to enable all team members to strive for excellence in service.
2. Everyone within Master Hire recognise and fulfill their responsibility to enhance our service and image, which are synonymous with customer satisfaction. Every team member at Master Hire is committed to supplying our equipment and services with a passion.
Support Services:Our customers are themselves leaders in their respective fields and to add value to your organisation we provide 24/7 support. Our ability to support you in the field is second to none with our on site and preventative maintenance programmes unrivaled in the industry.
Our workshop and fleet of service vehicles are set up to provide field support for all applications, helping to minimise any loss of productivity and downtime.
Maintenance programmeOur 5 Star maintenance programme
1. Scheduled maintenance for long term hires
2. Thorough pre-hire servicing of all our equipment
3. Stocking various parts and consumables within our branches
4. 24/7 prompt emergency response
5. Training on equipment at commencement of hire
Master Hire has the flexibility to ensure you get what you need, when you need it! We understand your requirements may change and we are only too happy to assist and work with you during these times. Our fleet of delivery vehicles cover our service areas daily to ensure your needs are fulfilled at the earliest opportunity.
H.S.E.Q. Health & Safety
Master Hire aims to provide a healthy and safe working environment to all its team members. We provide our team with appropriate information, instruction and training. We regularly communicate within our team to identify potential risks in the work place with weekly updates.
At Master Hire we are compliant with the current Work Place Health and Safety legislation and strive to have a level of safety practice that exceeds the current Work Place Health and Safety requirements.
Environmental ImpactMaster Hire aims to provide a sustainable working environment where all activities carried out on its premises or undertaken by its team members are conducted in such a way that no or minimal harm is effecting to the environment.
We pro-actively implement environmentally sustainable practices and choose sustainable products where possible. We regularly assess the impact of all our operations and encourage our suppliers involvement in reducing our environmental impact.
Quality Master Hire aims to enhance our exceptional customer service through the implementation of a quality management system. Master Hire is committed to nurturing a culture that delivers consistent quality services and products in an effective, efficient manner to the benefit of the customer and our business. Master Hire has an accredited quality management system to the standard of ISO9001:2008
Our VisionMaster Hire is a multi award winning, family owned and op-erated business which has been serving our local commu-nities for over 25 years. We have store locations servicing Central & Western Queensland, the Darling Downs, South East Queensland and the Mid North Coast of New South Wales.
Master Hire is a company dedicated to providing excep-tional customer service. We have built our company by pro-viding hire solutions for the construction, industrial, mining, professional trades and DIY markets. Our aim is to be the number one service provider of hire products in our chosen markets. For us, being ‘number one’ is not about price, it is not about volume, but rather being a supplier of choice. We strive to be your hire company of choice.
TestimonialsBroadspectrum
Rohrig Constructions
Agility Project Logistics
York Civil
“The Master Hire team always have the “above and be-yond” approach towards their customers and no matter what time of night or day, we know we can depend upon Master Hire to deliver on time every time 24/7. They pro-vide a professional and courteous service which is hard to come by these days. More than impressed with their service and would happily recommend to others seeking a Hire Company. Well done and keep up the excellent work.”
David MaguireDelivery Manager - Broadspectrum
“I have been dealing with Master Hire for about 3 years now and the service that I receive every time is outstand-ing and I wouldn’t go anywhere else. Master Hire is exact-ly what you want out of a hire company; fast, professional and prompt!”
Ben WardenSite Manager - Rohrig Constructions
“If I have needed equipment, I have it on site within the hour. I know I can call on Master Hire 24/7 and I will get the customer service that I need. Whatever I pass their way, I know the job gets done! Thanks for all your help, you have made my job easier. Keep up the great work boys!”
Darryl CarmanAgility Project Logistics
“We have found Master Hire to be professional, eager to please and very flexible. Their dedication to customer satisfaction is rare in the industry. We would be pleased to recommend Master Hire as a provider of hired plant and equipment to any potential customer.”
James MaherSite Manager - York Civil
COOROY >>>2 Johnson Court, Cooroy, QLD 4563 Phone: 07 5447 7722 Fax: 07 5447 7755
email: [email protected] DALBY >>>40 Loudoun Road, Dalby, QLD 4405 Phone: 07 4662 5622 Fax: 07 4662 5792
email: [email protected] GATTON >>>145 Spencer Street, Gatton, QLD 4343 Phone: 07 5462 2630 Fax: 07 5462 8974
email: [email protected] MACKSVILLE12 Yarrawonga Street, Macksville, NSW 2447 Phone: 02 6568 1000 Fax: 02 6568 2000
email: [email protected] MORAYFIELD >>>
>>>
6 Gaffield Street, Morayfield, QLD 4506 Phone: 07 5433 0044 Fax: 07 5433 0644
email: [email protected] ROCKLEA >>>679 Beaudesert Road, Rocklea, QLD 4106 Phone: 07 3375 5555 Fax: 07 3375 6666
email: [email protected] TOOWOOMBA >>>1 Spencer Street, Harristown, QLD 4350 Phone: 07 4636 2377 Fax: 07 4636 6318
email: [email protected] NORTH TOOWOOMBA >>>204b North Street, North Toowoomba, QLD 4350 Phone: 07 4659 9699 Fax: 07 4659 9700
email: [email protected] VIRGINIA >>>2083 Sandgate Rd, Virginia, QLD 4014 Phone: 07 3865 0800 Fax: 07 3865 6271
email: [email protected]
1300 107 107masterhire.com.au
For branch locations, information on equipment and services available at Master Hire, visit our website or call 1300 107 107.
