CargoOperation.pdf

111 Cargo Operation Manual : 06

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Approved by the Order

Rossiya Airline OJSC

140 dated 30.04.2013

CARGO OPERATION MANUAL

OPEN JOINT STOCK COMPANY

ROSSIYA AIRLINES

Saint Petersburg

2013


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TABLE OF CONTENTS

Chapter 1. Acceptance and handling of general cargo

Section 1.1 Preliminary necessary conditions (requirements) and deadlines 11

1.1.1 General provisions. 11

1.1.2 Cargo acceptance period .... 11

1.1.3 Preliminary requirements ............... 12

1.1.4 Unacceptable shipments ..... 12

1.1.5 Customs export control and rules ........................... 12

1.1.6 Customs rules for import, transit and re-export . 12

1.1.7 Cargo delivery to the consignee . 13

1.2 Aviation security of cargoes, mail, managers mail and service cargoes of the

airline

see Annex 1 to this Manual

13

Section 1.3. Bans. 13

1.3.1 General provisions..... 13

1.3.2 Procedures. 14

Section 1.4 Cargo booking 14 1.4.1 General provisions..... 14

1.4.2 Cargo booking procedure.... 14

Section 1.5 Requirements for cargo packing..... 15 1.5.1 General provisions..... 15

Section 1.6 Marking ..... 16 1.6.1 General provisions..... 16

Section 1.7 Air waybill .... 16 1.7.1 General provisions.... 16

1.7.2 General conditions of carriage... 16

1.7.3 Distribution of air waybill copies .............................. 16

1.7.4 Air waybill substitute ...

() General provisions.....

17

17

Section 1.8 Preparation of cargo for carriage.... 17 1.8.1 Examination of cargo ...

() Basic principles of control ..

17

17

1.8.2 Declaration of cargo......

() General provisions.....

(b) Location of areas for storage of documents to cargo and mail .

18

18

18

1.8.3 Notification to the crew (captain) (NOTOC)...

() General provisions..

(b) The edition and distribution NOTOC form.

(c) Flights with multiple landings....

18

18

19

19

1.8.4 Weighing and determining the compliance of cargo volume with the declared data ... 19

1.8.5 Handling of transfer and transit cargo

() General provisions.........

(b) Cargo manifest for transfer and transit cargoes ...

20

20

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1.8.6 Storage of cargoes... 20

1.8.7 Communication of information (FFM/FWB messages) 21

Section 1.9. Service cargoes and airline managers mail 23 1.9.1 General provisions.

() Instructions regarding airline managers mail and service cargoes .

Chapter 2. Acceptance and handling of special cargoes

23

23

Section 2.1 General provisions. 24

Section 2.2 Valuable and vulnerable cargo 24

2.2.1 General provisions

() Definitions .

24

24

2.2.2 Responsibility .... 24

2.2.3 Information distribution 24

2.2.4 Acceptance .. 25

2.2.5 Documentation . 25

2.2.6 Packing and marking 25

2.2.7 Message transfer ..

() Preliminary telex...................

(b) Loading telex ....

25

25

25

2.2.8 Actions upon receipt of VAL preliminary telex 26

2.2.9 Handling and loading 26

2.2.10 Notification to the crew... 26

2.2.11 Deviations from the planned route .. 26

2.2.12 VAL Attendance within the airport area

() Procedures for export shipments ..

(b) Procedures for import shipments .

27

27

27

2.2.13 Registration 27

2.2.14 Physical inventory .. 28

2.2.15 Irregularities 28

Section 2.3 Unaccompanied baggage . 28 2.3.1 General provisions.. 28

2.3.2 Acceptance ..... 28

2.3.3 Documentation .... 28

2.3.4 Packing and marking... 28

2.3.5 Handling..... 28

Section 2.4 Live animals... 29 2.4.1 General provisions. 29

2.4.2 Packing requirements . 30

2.4.3 Loading to the aicraft..... 30

2.4.4 In Flight Services ..

2.4.5 Sanitation and hygiene (General provisions) ..

31

32

2.4.6 Transportation of live animals on/in unit load devices . 32

2.4.7 Transportation of poultry ... 32

2.4.8 Transportation of decorative fish .. 33

2.4.9 Acceptance .

(a) Exclusions for domestic transportation .

33

34

2.4.10 Messages......

(a) Preliminary telex.

34

34

Section 2.5 Human remains (cargo-200). 34


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2.5.1 General provisions..... 34

2.5.2 Acceptance. 35

2.5.3 Human remains in consolidated cargo .. 35

2.5.4 Documentation 35

2.5.5 Packing and marking... 35

2.5.6 Restrictions. 36

2.5.7 Preliminary telex..... 36

Section 2.6 Diplomatic cargo 36

2.6.1 General provisions. 36

2.6.2 Acceptance and documentation . 36

2.6.3 Packing and marking.... 36

2.6.4 Handling and loading ... 36

Section 2.7 Dangerous goods 36

2.7.1 General provisions and airline policy 36

2.7.2 Compliance with ICAO Technical Instructions and IATA Dangerous Goods

Regulations ..


(b) Responsibility of the staff ...

37

37

38

2.7.3 Restrictions.

() Prohibitions on dangerous goods.

40

40

2.7.4 Acceptance of dangerous goods......

() Transport of dangerous goods under government exemption and approval of

operator ....................................

(b) Transportation of dangerous goods in the unit load devices (ULD) of the shipper

or cargo agent ..

() Use of the acceptance checklist for dangerous cargoes (checklist)

(d) Acceptance of biological substances, category (RDS) and dangerous cargoes in

excepted quantities (REQ) .

(e) Dangerous goods acceptable for transportation.

(f) Rejected shipments of dangerous goods

(q) Re-check .

(h) Placement of dangerous goods after acceptance...

40

41

41

41

42

42

42

42

42

2.7.5 Handling and loading of dangerous goods..

() Checking....

(b) General loading restrictions .

() Danger marks and marks of cargo handling ..

(d) Shipments transported by cargo AC only .

(e) Identification of unit load devices (ULD) containing dangerous goods ........................ .

(f) Unclaimed dangerous goods .

42

42

43

43

43

44

44

2.7.6 Specific requirements for handling of dangerous goods ...

() Packages containing liquid dangerous goods..

(b) Loading and placement of incompatible dangerous goods (DGR9.3.2)...

(c) Storage and placement of toxic and infectious substances (DGR9.3.14.3)

(d) Storage and placement of radioactive materials (DGR9.3.10)...

(f) Loading of magnetized materials (DGR9.3.14).....

(q) Loading of carbon dioxide, solid (dry ice) (DGR9.3.12)

(h Loading of live animals (AVI) with dangerous goods (DGR9.3.14)

(i) Loading of polymer beads (DGR9.3.13)..................................

44

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45

45

45

46

46

47

47


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(j) Loading of organic peroxides and self-reactive substances (DGR9.3.16)

(k) Other loading restrictions ....

47

47

2.7.7 Provision of information and its storage ..

() Information for employees and customers

(b) NOTOC Information to the crew about special cargo (DGR 9.5.1) ....

() Storage of documents

47

47

48

49

2.7.8 Actions in emergencies involving dangerous goods 49

2.7.9 Reports on incidents and aviation occurrences with dangerous goods.. 50

Section 2.8 Heavy, oversize and fragile goods ..................................... 52 2.8.1General provisions.. 52

2.8.2 Documentation . 53

2.8.2 Preliminary telex.. 53

Section 2.9 Perishable cargo ... 53 2.9.1 General provisions 53

2.9.2 Acceptance for carriage . 54

2.9.3 General requirements for packaging and marking... 54

2.9.4 Vegetables and fruit.. 55

() General information . 55

(b) Loading to the aircraft.. 55

2.9.5 Eggs 56

() General information .. 56

(b) Loading to the aircraft .... 56

() Temperature requirements . 56

2.9.6 Flowers .

() General information .....

57

57

(b) Loading to the aircraft . 57

2.9.7 "Wet cargo"..

() General information ...

57

57

(b) General requirements for packaging .. 57

() General safety precautions when loading to the aircraft . 58

(d) Meat... 58

() Fresh fish ... 59

(f) Frozen fish ... 59

2.9.8 Procedures for flight delays ... 60

2.9.9 Documentation 60

2.9.10 Preliminary telex.. 61

2.9.11 Restrictions 61

Chapter 3. Dimensions and volumes of baggage holds, hatches, allowable loads by

aircraft types

Section 3.1 Information by aircraft types.. 62

3.1.1 Airbus A-319... 62

3.1.1 Airbus -320... 67

3.1.3 Boeing 767 75

3.1.4 AN-148 77

Section 3.2 Sizes and volumes of containers and pallets, maximum weight ... 82

Section 3.3 Temperature in the baggage-cargo holds of AC . 82

Chapter 4 Aircraft load


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Section 4.1 Load spread . 84

4 1.1 General provisions.... 84

4.1.2 Calculation floor actual loading and spread 84

Section 4.2 Securing cargoes loaded in bulk . 85 4.2.1 General provisions 85

4.2.2 Explanation 85

4.2.3 Securing (lashing) of cargoes 86

4.2.4 Loading factors ............ 87

4.2.5 Holding capacities of fixing equipment .. 87

4.2.6 Maximum possible holding capacity of fasteners 87

4.2.7 Minimum required number of ropes and fittings ..................... 87

4.2.8 Securing rules.. 88

4.2.9 Operation cargo-and-passengers AC.. 88

Chapter 5 Unit load devices (ULD)

Section 5.1 General provisions. 89

Section 5.2 Transportation of special cargo in ULD 89

5.2.1 Dangerous goods.. 89

5.2.2 Live animals 89

5.2.3 Perishable goods .... 90

5.2.4 Valuable cargo... 90

Section 5.3 Identification and technical data .. 90 5.3.1 Tags (labels) for containers and pallet ..

() Table of tags (labels) specification..

(b) Filling in (content) of tags (labels)..

(c) Facilities for storage (inserting) labels (tags)

(d) Mixed content (baggage and cargo) in the same container .

(e) The use of tags (labels) for containers/pallets...

90

91

91

91

92

92

Section 5.4 Handling of unit load devices ULD.. 92 5.4.1 Introduction. 92

5.4.2 Basic requirements for unit load devices ULD handling .. 92

5.4.3 Storage of unit load devices .. 93

5.4.4 Preparation of unit load devices ULD for use .. 93

5.4.5 Moving unit load devices ULD.. 94

5.4.6 Preventing damage . 94

5.4.7 Damaged unit load devices ULD 94

5.4.8 Doors.. 95

5.4.9 Nets... 95

Section 5.5 General rules for loading of unit load devices ULD.. 95 5.5.1 Stowing restrictions 96

5.5.2 Maximum gross weight.. 96

5.5.3 Using of a load balancer (spreaders). 96

5.5.4 Metal (aluminum) pallets.. 97

5.5.5 Formation of load on the pallet .. 97

5.5.6 Use of handling equipment 98

5.5.7 Securing of cargoes inside containers

() Mounting equipment ...

98

99


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(b) Tie method... 99

Section 5.6 Closing of unit load devices ULD. 99 5.6.1 Pallets with nets ..... 99

5.6.2 Containers with mesh (soft) doors. 100

5.6.3 Containers with solid metal doors . 100

5.6.4 Unloading procedures .. 100

Section 5.7 Transfer and interline of the unit load devices ULD. 100 5.7.1 The Use of the IATA identification codes .................... 100

5.7.2 Reports, control receipts for unit load devices .. 101

5.7.3 Logistic control ..................... 101

5.7.4 Orders for the unit load devices ULD. 101

5.7.5. ULD unit load devices return 101

5.7.6 Procedure for controlling ULD messages... 102

Section 5.8 Operational reliability and damage control .. 102 5.8.1 Introduction. 102

5.8.2 Pallets. 102

5.8.3 Nets.. 103

5.8.4 Containers not provided by the structure .. 103

5.8.5 Aircraft containers .

() Unsuitable containers ..

(b) Unsuitable pallets and nets thereof ...

103

103

104

5.8.6 Checking the ground support equipment, weights calibration 105

Chapter 6. Irregularities

Section 6.1 Irregularities in cargo handling . 106

6.1.1 Procedures for aviation occurrences 106

6.1.2 Responsibility 107

6.1.3 Messages. 107

6.1.4 Cargo irregularities

() Actions upon detection of leaking packages in transportation

(b) Irregularities in transportation of valuable VAL and diplomatic cargoes ...

(c) Irregularities in transportation of dangerous goods.......

(d) Responsibility

(e) Guidelines for actions in incidents involving dangerous cargoes.

107

107

107

107

108

108

Section 6.2 Substitute air waybill ................................ 111 6.2.1 Completion. 111

Section 6.3 Damages, loss and cargo tracing .. 111 6.3.1 Missing cargo ..

() General provisions...

(b) Cargo tracer messages .

(c) Final cargo tracer message ...................................

(d) A negative tracing result .......

112

112

112

113

113

6.3.2 Cargo found ....


(b) Procedures for misdirected cargo (arrived without air waybill at the wrong

airport of destination).......

113

113

114

6.3.3 Mislabeled cargo .... 114


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6.3.4 Cargo without transportation documents .. 114

6.3.5 A message on non-delivery of cargo ..... 115

Section 6.4 Cargo irregularity report and commercial reports 115 6.4.1 General provisions.. 115

6.4.2 Completion ...... 115

6.4.3 Distribution . 116

Section 6.5 Irregularity information storage . 116

Chapter 7. Air mail

Section 7.1 General provisions 117

Section 7.2 Mail monopoly .. 117

Section 7.3 Liability of the airline. . 117

7.3.1 Storage of documents ........... 117

Section 7.4 Responsibility of the post office .. 117 7.4.1 Packaging .. 117

7.4.2 Marking . 117

Section 7.5 Priority of the air mail /SAL mail 118

Section 7.6 Documentation 118

Section 7.7 Acceptance.. 118

Section 7.8 Delivery.. 119

Section 7.9 Handling. 119

Section 7.10 Documentation . 119

Section 7.11 Irregularities. . 119

Section 7.12 Complaints.. 119

Section 7.13 Claims (actions)..... 119

Section 7.15 Mail irregularity message..... 119

Annex 1 Aviation Security . 121

Annex 2 Samples of Documents 128

Annex 3 Initial training program . 142


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INTENTIONALLY LEFT BLANK


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INTENTIONALLY LEFT BLANK


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Chapter 1. Acceptance and handling of general cargo

Section 1.1 Preliminary necessary conditions (requirements) and deadlines


References in this chapter given in brackets (Rules x.x.x.) refer to the latest effective version of

the IATA Air Cargo Tariff Rules (TACT Rules), references to ( ...) refer to this Manual.

The air company accepts cargo shipments from cargo agents where relevant agreements are

entered into.

Cargoes shall be prepared for shipment in accordance with this Manual, Tact Rules and other

IATA requirements, including carriages within Interline agreements.

The air company accepts cargoes from shippers via cargo agent, with which corresponding

contracts are concluded. The air company does not accept cargo direct from shippers.

A cargo shall be deemed accepted for carriage after the air waybill is executed that is an air

carriage agreement.

The provisions of Chapter 1 shall also be applicable to special cargo unless otherwise is stated

in Chapter COM Acceptance and Handling of Special Cargo.

Sendings cargo must be packed properly for safe transportation and exception of destruction

of packing, and to be handling so that to avoid their damage, damage of other cargo and luggage,

damage AC, auxiliaries and causing of harm to health to the workers borrowed in processing of

cargoes

Cargo damages shall be reported to designated air company responsible persons immediately as

they are discovered during handling.

Cargo shall be stored in the areas where it is not exposed to unfavorable weather conditions or

be damaged or stolen throughout its storage period.

From the acceptance period of cargo and prior to the commencement of consolidation to the

flight cargo and mail shall be in the restricted area to prevent unauthorized interference in it. Cargo

handling staff of cargo terminals shall always wear a visible badge (pass) issued by security service.

Consolidation of cargo to a flight and its loading in the unit load devices shall be performed in

accordance with this Manual so that to avoid damage to the cargo, auxiliary, transport equipment and

aircraft.

1.1.2 Cargo acceptance period

There are limitations with respect to minimum periods for acceptance of cargo for shipment at

stations (airports). The Pulkovo base airport has the following time limits for delivery of cargoes and

cargo air waybills completely executed by cargo terminal controller:

- for flights performed by AC using unit load devices 6 hours before flight departure;

- for flights with two and more landings and the amount of booked cargo 2 tons and more 4.5

hours before flight departure;

- for other flights 3.5 hours before flight departure.

If the time limits are failed, cargoes may not be shipped by booked flight, the cargo agent shall

be obliged to get cargo back provided that such cargo cant be taken by the next flight through

dimensions, heavy weight, full cargo booking or through other reasons. A failure to meet the time

limits to deliver cargoes does not mean its automatic transfer to the status of the cargoes left. The

cargo agent shall book again the cargo failed to be delivered in time for another flight. All expense

for additional storage and receiving the cargo shall be borne by the cargo agent.

Time limits at the stations (airports) used by the air company shall be fixed by representatives

of the air company on sites upon approval with the cargo service companies.


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1.1.3 Preliminary requirements

Cargo accepted for carriage shall be served in accordance with the procedures of this Manual

and requirements of the state aviation authority.

Prior to acceptance of shipment and/or completion of air waybill AWB, cargo agents shall

check the following aspects:

- correct filling air waybill AWB (shippers note) (see Section 6 of the TACT Rules); - volume of holds, size of hatches, allowed floor load by types of aircrafts (See 3 Sizes of

baggage holds, hatches and floor load restrictions); - weight and dimensions of cargo (admissibility for carriages by dimensions, weight, floor load

depending on the type of an aircraft, requirements of cargo terminal and states, load per unit - See 3 Sizes of baggage holds, hatches and floor load restrictions, Section 7 and 8 TACT Rules);

- whether cargo booking is made (see 1.4); - applied tariff (see 3 Rules); - whether other shipping documents are attached (see 2.2 Rules, part 2 1.1.5 and 1.1.6); - whether the requirements of the government authorities and the air company are met (see

Sections 7 and 8 Rules and COM); - whether packing and marking requirements are met (see part 2 1.5, 1.6 and 2.3.4 of the

Rules); - whether cargo is weighted; - whether requirements for dangerous goods are met (see part 2 2.7, IATA DGR, ICAO

TI); - whether requirements for other special cargoes are met (see part 2 section 2 ); - compliance of temperature in the baggage holds with the nature of cargo to be carried (See

CTM 8.2.4, part 2 section 2 3 ).

1.1.4 Unacceptable shipments

Some shipments are unacceptable for carriage by air. They include:

- shipment the content of which may injure the staff, damage aircraft or other cargo;

- shipment which is not properly marked, packed so that to prevent injury to people, damage to

property or not strong enough for transfer transshipments;

- goods the weight of which is not known or confirmed not in a competent way.

Unacceptable shipment is subject to return to the shipper.

Some shipments shall be accepted provided that certain special conditions are complied with.

These conditions are detailed in chapter 2 Section 2 of this Manual.

1.1.5 Customs export control and rules

The shipper shall be liable for the compliance with laws of the territory, from or through the

territory of which transportation of cargo is made, pertaining to such air transportation, meet the

requirements of aviation security and administrative formalities.

It is understood under the administrative formalities customs, sanitary-quarantine, veterinary,

phytosanitary and other controls established by the laws of the countries.

The shipper shall be liable for the compliance with the government export formalities. They

include obtaining necessary licenses, expert reports, certificates, permits, certifications and other

documents required according to national laws.

Cargo agents shall warranty that the shipper knows about relevant government requirements.

1.1.6 Customs rules for import, transit and re-export

The shipper shall be liable for the compliance with laws of the territory, from or through the


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territory of which transportation of cargo is made, pertaining to such air transportation, meet the

requirements of aviation security and administrative formalities.

It is understood under the administrative formalities customs, sanitary-quarantine, veterinary,

phytosanitary and other controls established by the laws of the countries.

The shipper shall be liable for the compliance with the government import and export

formalities. They include obtaining necessary licenses, expert reports, certificates, permits,

certifications and other documents required according to national laws.

Cargo agents shall warranty that the shipper knows about relevant government requirements.

Transit cargoes, including under Interline agreements and Cargo code share, shall be carried in

accordance with this Manual, IATA requirements and Interline agreements and Cargo code share.

Cargo booking of shipments going the international customs transit on route legs after Saint

Petersburg shall be confirmed by Firav at the first opportunity as the dispatch time depends on

the execution of documents by specialists of the customs clearing group of the cargo terminal at the

customs authorities whose performance is beyond the influence of the air company.

The order by a cargo is carried out the shipper through the supervisor of airline or through the

cargo agent who has issued transportation. Re-export (return of a cargo to the shipper) the

international cargo are carried out in all cases of written refusal the consignee from reception of a

cargo. Charges on return (re-export) are compensated in full by the cargo agent, issued direct

transportation.

1.1.7 Cargo delivery to the consignee

The consignee shall be notified regarding the arrival of cargo as promptly as possible. In

notifying the consignee attention should be paid to additional details about arrival stated in the air

waybill by the wording Also to notify. How to notify the consignee shall be determined on an

individual basis at each station (airport).

Cargo delivery shall be performed to an individual or entity stated in the air waybill as such

consignee. The cargo is allowed to be given to other persons provided that written instructions have

been received from the shipper. Document check of persons who receive the cargo shall always be

done. Delivery shall be certified by signature of the consignee or authorized person of the consignee

on the fourth copy of the air waybill.

Section 1.2 Aviation security of cargoes, mail, managers mail and service cargoes of the

airline

See Annex 1 to this Manual. Section 1.3 Bans


The ban is defined as a refusal of the air company, for a limited or permanent period, to take to

transport some or all of cargoes on certain flights or routes.


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1.3.2 Procedures

The Cargo Transportation Department (CTD) sets and cancels bans.

Any station (airport) which desires to set or cancel a ban shall forward a request with a detailed

validation of the reason for such request.

Such bans are sent as SITA-messages or E-mail messages. These messages will be distributed

among supervisors of the air company. Supervisors at the stations shall communicate such ban to all

parties involved in cargo carriage (shippers, cargo agents, cargo service companies, etc.). Bans to

cargo agents working at the Pulkovo base airport shall be distributed by cargo and mail cargo

transportations department.

Section 1.4 Cargo booking


For efficient use of shippers and cargo agents the air company maintains cargo booking.

Cargo booking is performed by a supervisor of the airline, cargo agent at the station (airport) of

departure, at the Pulkovo base airport by cargo transportation department.

Cargo booking may be done in FFR format using:

- CARRIER AERO software - SITATEX message; - E-mail messages; - at least fax.

Booked cargo cannot be unloaded without valid cause. If the booked cargo is not loaded to the

flight through the reasons beyond the cargo agent, the cargo agent shall be notified on delay and the

shipment shall be made to the next available flight. Information about any irregularity during carriage

shall be communicated to airports of departure, transfer and arrival.

Cargo booking is not a legal (law-based) warranty that the volume will be available and the

cargo will be necessarily shipped.

1.4.2 Cargo booking procedure Cargo booking shall be made by cargo transportations department on cargo agent request and

confirmed before the cargo is accepted for carriage.

Restrictions

Various consumer items and goods may require special condition of carriage and they may be

subject to various restrictions. In filing a request for booking and confirmation of cargo booking

special attention should be paid to the following cargoes:

Arms and uniforms - national government requirements

- IATA DGR

Dangerous goods - IATA DGR, FAP-141


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- CM 2.7; Section 9 OM-A

Human remains (cargo-200) - national government requirements

- 2.5

Diplomatic cargo - 2.6

Heavy, fragile and oversize cargo - 2.8

- type of AC used

- requirements of service companies, stations and

governments

Valuable and vulnerable cargo - 2.2

Perishables - national government requirements

- 2.9

- IATA PER

Live animals - national government requirements

- IATA LAR

- 2.4

Drugs, medications - national government requirements

- requirements of service companies

Section 1.5 Requirements for cargo packing


Cargoes shall be packed in accordance with their specific properties and features in such a way

as to ensure their safety during carriage, transshipment, reshipment, transportation and storage, as

well as to prevent access to content, and the possibility of injury to passengers, crew members, third

parties, other cargo, baggage or property of the carrier and the cargo agent.

Special packing requirements shall be applicable to the following cargoes:

- Dangerous goods;

- Live animals;

- Valuable and vulnerable cargo;

- Human remains;

- Perishables.

See Chapter 2 .

If the package or its contents are or will be in a damaged condition, it is necessary to notify the

shipper or cargo agent of the need to repackage the goods. If this is not possible, detailed information

about damages should be included in the AWB Section Cargo Handling Information" and

Irregularity Report in transportation shall be completed and attached to the air waybill.

In the event of damage to the packages containing dangerous goods via accepting, it shall be

refused acceptance this shipment for carriage. It should also be refused further carriage of damaged

packages containing dangerous goods if they are in transit or transfer. The accident report with

dangerous goods shall be prepared and distributed in any case of damages to the packages containing

dangerous goods. Dangerous goods shall be repackaged by qualified personnel only into special

packaging Salvage.


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Section 1.6 Marking


Efficient cargo handling requires a clear and proper labeling. Packing of each cargo package

should bear sender and transport marking, and the cargo which requires special conditions of

handling and transport - special marking as well.

The shipper is responsible for making sender marking that contains details about the company

name or name of the shipper and consignee, address of the shipper and consignee, cargo weight,

ordinal number of packages in the shipment, as well as handling marks, pointing to ways of dealing

with the cargo.

The cargo agent shall be responsible for making transport marking which should contain details

of the airport (station) of departure, airport (station) of destination, number of packages, weight, air

waybill number. Reusable packaging should not have the old marking, it should be removed.

Special marking should be used for perishable goods, dangerous goods, live animals and fragile

items.

Section 1.7 Air waybill


Air waybill is a document certifying the conclusion of contract of carriage between carrier and

shipper, transport conditions and the acceptance of cargo by carrier or cargo agent. Air waybill

company consists of 8 copies, three of them are originals, the first original is marked "for the carrier,

the second original -" for the consignee" and should accompany the cargo, the third original -"for the

shipper" should be issued to the shipper in accepting cargo for shipment.

1.7.2 General conditions of carriage

All cargo carriages shall be performed in accordance with the general conditions of carriage

printed on the reverse side of the air waybill original. These conditions include certain provisions

included in the Warsaw Convention further developed in IATA and adopted for air company.

1.7.3 Distribution of air waybill copies

The air way bill of air company consists of 3 originals and 5 copies.

Distribution Color

Nr. 3 original for the shipper Blue

Nr. 8 copy for the cargo agent White

Nr. 1 original for the carrier Green

Nr. 2 original for the consignee Pink

Nr. 4 confirmation copy of cargo

receipt

Yellow

Nr. 5 copy for destination airport White

Nr. 6 copy for the second carrier White

Nr. 7 copy for the first carrier white


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1.7.4 Air waybill substitute

(a) General provisions

The air company does not issue air waybill substitutes as the accompanying documents. In all

cases, the absence of originals or copies of air waybills their photocopies or fax copies are used. It is

possible to ship misdirected cargo on the basis of written orders (faxes, telexes, etc.) by copies of

AWB.

The air company will not oppose the issue of air waybill replacements by service companies, if

it is done in compliance with all requirements of IATA recommended practices 1600s, and only

where necessary (e.g., loss of documents to perishables or live loads, misdirected cargo).

Section 1.8 Preparation of cargo for carriage

1.8.1 Examination of Cargo

(a) Basic principles of control

In acceptance of cargo for carriage the following control shall always be performed:

- number of packages, dimensions and total volume of shipment shall comply with the details

given in air waybill;

- dimensions and weight of packing cannot exceed limits set for each type of aircraft and

baggage hold;

- cargo shall be booked. Confirmation of cargo booking shall be attached to air waybill as a

booking message or signature in the shippers note (domestic air waybill);

- all packing shall have the relevant marking;

- packing shall comply with the content subject to its specific properties and features and in

good condition for carriage.

COMMENTS:

1 Packages of cargoes with leakage of the contents shall not be transported as long as cargoes are repackaged and prepared for shipment in such a way as to ensure complete safety during

carriage.

2 Shippers, for some reason, may request that the carriage should be made performed at a certain temperature. In such cases, the shipper shall be tactfully informed that the enterprise is

unable to provide similar conditions due to changing conditions prevailing in the continuation of

various transport cycles. At the same time, every effort shall be exerted to keep the goods at the

desired temperature when possible. Air waybills with notices such as "always be kept at a

temperature of +5 C" can not be accepted. If cargoes can be transported at all, the AWB should

include a notice such as "When possible cargoes should be stored at temperature +5C". The

appropriate measures should be taken, as is usually done to ensure that the cargoes are as much as

possible kept at or near the desired temperature on a warehouse cargo service company.


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1.8.2 Declaration of cargoes


A detailed list of all cargoes intended for shipment by the stated flight shall be included in the

cargo manifest.

The cargo manifest shall be issued and completed for all flights by cargo service companies

(cargo terminals).

(b) Location of areas for storage of documents to cargo and mail

Cargo and mail documents shall be handed over from hands to hands from service cargo

companies to supervisors of the air company or the employees of airline responsible for loading of

the aircraft, cabin attendants regardless of AC type. Supervisors or the employees of airline

responsible for reception of a cargo and mail after reception of a cargo and mail undersign for cargo

manifests or put a personal stamp, confirming the fact of loading and quantity of pieces, and transfer

documents to the cabin crew.

There are no special areas for storage of documents at AC, cabin attendant who receives traffic

documents shall be responsible for safety of such documents.

1.8.3 Notifications to the crew (captain) (NOTOC)

See 3.9 of the airline Ground Handling Manual.


For security reasons NOTOC - Notification to Captain form about special cargoes should be

used to report the presence dangerous goods as soon as earlier.

To notify the crew (captain) of the transport of:

- dangerous goods;

- live animals;

- perishables cargo;

- the cargoes cooled by a dry ice (with the instruction of quantity of a dry ice);

- human remains;

- valuable cargo

shall be made NOTOC with necessary details indicating the temperature required for the

transport of live animals (if applicable).

Notes: In usual conditions of transportation the cargoes demanding observance of a

temperature mode with which it is impossible to provide onboard AC during transportation, to

transportation are not accepted. On it are informed all shippers and cargo agents at reception of a

cargo to transportation.

(b) The edition and distribution NOTOC

At the base airport of the Pulkovo:

The flight and balance dispatcher preliminary (3-4 hours prior to a start of concrete flight)

receive the information on transportation of dangerous and special cargoes in the form NOTOC of

filled by employees of a department of freight traffic of airline on inserting Dangerous and special

cargoes AC Open Sky/Ops.

The flight dispatcher print form NOTOC from inserting Dangerous and special cargoes AC


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Open Sky/Ops and transfers AC captains on preflight preparation.

The balance dispatcher print form NOTOC from inserting Dangerous and special cargoes

AC Open Sky/Ops and transfers the employee of airline responsible for loading AC (to the engineer

on the organization of production management, supervisions) together with the scheme of loading

before the beginning of loading .

Balance dispatcher the information on special cargoes (except for dangerous) from NOTOC of

inserting Dangerous and special cargoes AC Open Sky/Ops is enters in screen DCS LNTS, is print

and transferred the form of electronic form NOTOC to the employee of the airline responsible for

loading AC (to the engineer on the organization of production management, supervisors) together

with Load sheet before start AC.

Filled form NOTOC about dangerous cargoes is delivered under board AC by a brigade of

loaders of the cargo terminal of the Pulkovo and transferred with all transportation and

accompanying documents to the employee of the airline responsible for loading AC (to the engineer

on the organization of production management, supervisors). The employee of airline responsible for

loading (the engineer on the organization of production management, supervisors) transfer of

accompanying documents and NOTOCs to AC captain. Signed by AC captain forms NOTOC on the

dangerous and other special cargoes the employee of airline responsible for loading AC (the engineer

on the organization of production management, supervisors) are delivered together with the

accompanying documentation to the dispatcher of group of the account of services of a department of

planning and production management department of ground handling.

In the not base airports:

The scheduler of loading bears the responsibility for drawing up and transfer NOTOC under a

list to the AC captains or airlines supervisors. At reception NOTOC from the scheduler of loading the

representative of airline (supervisors) transfers NOTOC to AC captains, leaving itself one copy

signed by AC captain NOTOC and keeping it in the established place up to the end of flight, and then

for the term of not less than 3 months.

Filled form NOTOC in a legible kind, or print from filled screen DCS, is issued at least in

duplicate, should concerns to a concrete cargo party of dangerous or special cargoes.

(c) Flights with Multiple Landings

On transit flights with several landings NOTOC is issued on all depth of the route, the replaced

crew should transfer NOTOC to the following on relay race to crew. The crew should inform

commercial channels of the airports on presence of dangerous and special cargoes onboard AC for

entering the information into messages LDM and the summary loading sheet (Load sheet).

1.8.4 Weighing and determining the compliance of cargo volume with the declared data

In acceptance of the cargo for shipment the cargo service companies must weigh the cargo and

determine its compliance with the actual volume in the presence of the shipper and indicate its actual

weight and volume in the shippers note. In acceptance of oversize cargo, long or heavy cargoes it

must be checked the option to load them to a specific aircraft type and confirm the booking of

oversize cargoes, long and heavy cargoes, even if only one package in the shipment is heavy. The

shipment consisting of a few packages can be weighed in whole or in part.

It is allowed accepting cargoes for carriage by actual weight, with deviation of + / -10% of the

booked one.

Unit load devices, or any other device or material transported with cargo are included in the


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total weight of cargo.

All requirements and instructions set forth in Chapter 4 of COM (AC load) and in Chapter 5

COM (Unit load devices), should be met.

Weighing device checking see 5.8.6.

1.8.5 Handling of transfer and transit cargo


Transfer cargo accepted for carriage after confirmation of bookings at all legs. In carriage of

transfer cargo the cargo agents shall issue the air waybill showing transfer airports, flight number and

date in it. Further transportation of transfer cargoes with a broken packing is allowed after removal of

failures in packing to be removed by the carrier who transfer this cargo, and execution of report.

(b) Cargo manifest for transfer and transit cargoes

Cargo manifests for transfer cargoes are executed to the point of transfer. The cargo is placed at

the cargo terminal of transfer and after the required customs formalities it goes further under the

newly issued cargo manifest. Transfer cargoes on domestic flights are shipped under the newly issued

manifests.

The cargo manifest for transit cargo is handed over to the crew at least in 4 copies to each

station (airport):

- 1 copy, signed by the employee of airline responsible for loading AC and the acceptance of

cargo remains at the cargo terminal of departure;

- 2nd copy is given to the cargo terminal of the airport of transit for record of the work

performed, if the cargo is transshipped due to the replacement aircraft;

- 3rd copy with the signature of the cargo terminal loader of the destination airport of cargo

unloading is attached to the records of the flight (flight task) and shall be surrendered to the economic

department of the airline;

- 4th

copy shall be submitted together with documents to cargo terminal loader of the airport of

destination.

A cargo manifest for transit cargo can be transferred to the cabin crew with a more number of

copies.

The air company does not have its cargo manifests, each cargo services company issues cargo

manifests under its logo.

1.8.6 Storage of cargoes

Cargoes are stored at the cargo warehouse (terminal) under supervision. Cargo terminals must

be equipped with necessary facilities and premises intended for storage:

- Dangerous Goods;

- Radioactive materials;

- Other special cargoes, such as human remains, live animals, perishables, valuable and

vulnerable, oversizes, heavy and fragile.

Special precautions for storage of valuable cargo (see section 2.2 COM) and vulnerable cargo

(for example, clocks, radios, photographic equipment, mobile phones, etc.) are installed according to

local conditions. The entire special cargo shall be treated in accordance with the applicable


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procedures of Chapter 2 COM and the requirements of existing IATA manuals for their handling.

Warehouse inventory-taking shall be performed on a regular basis, at least once a week to have

on hand a precise idea of placing cargoes in the warehouse in accordance with the data of air

waybills. In case of irregularity detection further steps set forth in Chapter 6 COM shall be taken.

Quarterly inventory reports shall be forwarded by specialists of the Pulkovo Cargo Terminal to

cargo transportation department of the airline, if the reports contain information about cargoes with

stock 195 - ...

The cargo shall be protected from adverse weather conditions: rain, cold, high temperature, etc.

Special cargoes often require special storage measures. In addition, storage instructions contained in

the air waybills and/or attached to the packages must be fulfilled to the extent possible in actual

warehouse.

1.8.7 Communication of information (FFM/FWB messages)

Messages for cargoes shall be sent in accordance with the manual for the exchange of cargo

messages (Cargo Interchange Message Procedures Manual). This manual shall be used in operations

all members of the IATA involved in cargo carriages. The purpose of these messages is to ensure

uniformity and mutual understanding, accuracy and streamlining of data exchange between airlines,

service companies and other participants in the cargo industry, including agents, brokers and

customs. Messages meet the IATA Cargo Resolutions because they relate to cargo procedures.

Messages can be sent either manually or by using various computer programs. Message is the lowest

unit of information, which is performed between the sender and receiver of information for a

predetermined goal. The message shall consist of a message ID code and text of such message.

In operations for shipping cargoes from St. Petersburg the airline uses the following messages of

FWB formats. If necessary, message of FHL format which includes information on the consolidated

cargo can be sent, but the airline does not accept for carriage consolidated cargo.

For operation on sending cargoes at performance of flights from the base airport serving cargo

company " Cargo terminal of the Pulkovo " sends messages of format FFM to cargo warehouses of

airport of destination to the addresses coordinated with airline.

The cargo serving companies from the not base airports are obliged to send messages of format FFM

to address of " the Cargo terminal of the Pulkovo " on SITA to LEDFFXH address.

FFM format message

The FFM message includes information on the cargo manifest of airline, it is the notification of

the details of cargo loaded to a specific flight, as well as cargo, going as transfer. A message is

communicated from one computer to another by the cargo terminal, immediately after departure of

the flight, to the destination of the flight to the service company. The message is also sent to the

supervisor of the airline and at the customs destination.

Message for flight with no cargo

FFM/5 1/FV229/12FEB/LED HEL/NIL LAST


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Message for flight with cargo

FFM/5 1/FV229/17FEB/LED HEL 195-06018725LEDHEL/T10K153/UPS CONSOL SCI//T1 LAST

FWB message format

The FWB message is a communication of the data indicated in the air waybill.

Communication of full information from AWB in accordance with Cargo Services Conference

Resolutions Manual 26th

edition of 01 October 2005. It is transmitted from one computer to another.

It is sent to resolve cases of recurrence of these air waybill data for onward carriage, as well as to

address the needs of a certain number of paper copies of the air waybill accompanying the cargo in

accordance with ICAO Annex 9, Section B, Chapter 4 (ICAO Annex 9, Section B, Chapter 4). It

is completed and sent before shipping the cargo 4 or 3 hours before scheduled departure time, to the

customs authorities or cargo service companies.

FWB message format

FWB/16

195-06018725LEDHEL/T10K153.00MC0.100

FLT/FV229/17

RTG/HELFV

SHP

/UPS

/VOROSHILOVA STR.6

/LED

/RU

CNE

/UPS FINLAND C/O FINNAIR CARGO

/RAHTILIE 1C.01530 VANTAA

/HEM

/FI

AGT//92-47094

/VNESHTRANSAVIA CO LTD. N 1071

/ST.PETERSBURG

CVD/EUR//PP/NVD/NCV/XXX

RTD/1/P10/K153.00/W153.00/R0.4800000/T73.4400000000

/NG/DOCUMENTATION

/2/ND//NDA0-0-0

/3/NV/MC0.100CER/VNESHTRANSAVIA CO LT

ISU/01FEB11/LED

REF///AGT/92-47094/LED

COR/DE


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Section 1.9 Service cargoes and airline managers mail


It is understood under the airline managers mail service packages and small packages with

cargo which the services of the airline ship for the conduct of official correspondence and shipment

of small cargo of the airline for official necessity (forms of tickets, and other required forms, reports,

etc.).

It is understood under the service cargo shipments of the airline (spare parts, supplies,

equipment, catering, equipment and tools for cleaning aircraft, cargoes of companies serving the AC

bound by contractual relationship with the airline).

(a) Instructions regarding airline managers mail and service cargoes

The airline managers mail should have a small size and a moderate amount, be sure to pass

the inspection of aviation security. For international shipments it must be obtained an authorizing

stamp of the customs authorities. The airline managers mail is registered in the log for airline

managers mail, delivered to a cabin crew member against receipt.

Service cargoes can be sent in any amounts required by the needs of the airline, shall be subject

to inspection by aviation security, recorded by weight and location in the holds in the flight shipping

documents. Service cargoes must be handling accordance with requirements of this COM.

It is prohibited to send as airline managers mail and service cargo:

- commercial cargoes;

- special cargoes;

- cargoes requiring special handling.


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Chapter 2. Acceptance and handling of special cargoes

Section 2.1 General provisions

This Chapter contains instructions for receiving and handling of special cargoes. All the general

principles of receiving and handling referred to in Chapter 1 COM of the general cargo, shall also

apply to special cargo. This Chapter explains the restrictions and special instructions that must be

applied in addition to these general principles.

Section 2.2 Valuable and vulnerable cargo


(a) Definitions

Valuable cargo means cargo, which includes gold, platinum and other precious metals, precious

and semiprecious stones, including industrial diamonds, currency banknotes or coins, stocks, bonds

and other securities, credit and bank cards, jewelry, or the cargo, one kilogram of the actual value of

thirty thousand rubles (U.S. $ 1,000).

Vulnerable cargo means cargo for which value has not been declared, but which require

compliance with heightened security measures against theft:

- unused airline documents, such as different forms of fees MCO, blank ticket forms, etc.;

- other cargoes subject to theft or stealage, such as telecommunications equipment, computers,

mobile phones, etc.

2.2.2 Responsibility

The cargo service companies are responsible for establishing local procedures for safe handling and storage of valuable and vulnerable cargo and control over their implementation.

Security measures that are used at warehouses, during loading and unloading of the aircraft, during the customs clearance procedures, for carriage across the airfield, depend entirely on local rules and conditions and shall always be performed.

2.2.3 Information distribution

Details about the value, content, route and storage of valuable and vulnerable cargo must

remain confidential, and only those details that are absolutely necessary in order to handle the cargo

must be available to staff directly involved in handling such cargo.

Notice of the movement of a valuable and vulnerable cargo shall only include the term

"valuable cargo" (VAL) or Vulnerable cargo "(VUN). Using the actual description of goods, value,

etc. should be avoided.

2.2.4 Acceptance

Various cargo service company adopt a variety of security measures in the acceptance of valuable and vulnerable cargo. In general, they are based on the following guiding principles:

- measures must be taken in consultation with the shipper and the consignee for acceptance and delivery of cargo, with a view to minimize storage time in warehouse the airports of departure and destination. Acceptance and delivery of cargo must be planned at the usual time, avoiding weekends


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and holidays and times when special security measures cannot be met;

- Transportation must be booked and confirmed;

- Special attention should be paid to the cargo to be packed according to packing standards and sealed.

Valuable cargo should not be taken in the combined load in the unit load device, unless the total shipment includes the valuable cargo only.

2.2.5 Documentation

The air waybill shall include a true description of the contents, and special handling

information encoded by letters "VAL" or "VUN" in the AWB "The name and quantity of cargo."

Accurate data are needed to specify the weight and size of the package.

The need for special handling is encoded by words "VAL", or "VUN" which is included in the

cargo manifest.

2.2.6 Packing and marking

All packages should be carefully examined during acceptance for a lack of defects. Each

packing shall be subject to control weighing for the compliance of the weight with shipping

documents.

All packages should be securely closed and sealed, the contents carefully packed.

Packaging should not have labels or markings, drawing attention to the nature of the content.

Sacks and bags made of canvas or other soft material should be marked by tie-on labels.

Sticking by adhesive labels is prohibited because they may conceal holes or loose stitch of the fabric.

If the sack or bag has sticker labels affixed by the shipper, then they should be removed in the

presence and upon authorization by the shipper before accepting a bag for transport.

2.2.7 Message transfer

(a) Preliminary telex

To ensure the safety of VAL on arrival all the involved stations (airports) must be pre-notified

transportation on all VAL carriages.

All stations (airports) involved in carriage must acknowledge the receipt of the preliminary

telex, shipping cannot be done, if no confirmations are received for the originally scheduled flight.

Such preliminary telex shall contain the following information:

- VAL note;

- flight number and date;

- air waybill number;

- number of packages and weight in kilograms;

- other relevant information.

(b) Loading telex

To ensure safety of VAL on arrival, VAL telex must be sent after departure of the flight to all

involved stations (airports).

Telex on loading should contain the following information:

- VAL note


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- Flight number and date

- Air waybill number

- Number of packages and weight in kilograms

- number of baggage hold and compartment

- The number of containers or pallets

- Other additional information.

2.2.8 Actions upon receipt of VAL preliminary telex

Upon receipt of the preliminary telex cargo service company and supervisions airline on

stations (airports) of destination must confirm the receipt of the telex and make sure that no one has

any questions on local procedures for VAL unloading from an aircraft, its delivery to the cargo

terminal at the estimated time of arrival VAL.

2.2.9 Handling and loading

When the VAL cargo arrived to the cargo terminal for acceptance, issuance or transfer, the

shipment must be immediately checked for compliance with AWB and placed in a safe area,

precluding unauthorized access.

If it is anticipated a long delay of the flight where VAL is loaded, the cargo can be removed

and placed in space under strict control, or measures shall be taken to protect the baggage

compartment with VAL cargo for the duration of such delay.

After the reception, or the arrival of vulnerable cargo it shall be placed to the appropriate

storage location, precluding unauthorized access.

2.2.10 Notification to the captain crew (see 1.8.3 COM and 3.9 GHM)

At the Pulkovo base airport a notification to the AC captain about VAL is made through the

briefing and balance dispatchers.

At then off-base airport notification about VAL to the captain is made by a supervisors of the

airline or the scheduler of loading.

The employee of airline responsible for loading the AC and flight attendant in charge of

receiving the cargo is notified about carriage of valuable and vulnerable cargo at delivery of the

cargo manifest to him and air waybills to the cargo.

2.2.11 Deviations from the planned route

If for some reason the flight deviates from the planned route and returns to the airport of

departure, the AC captain notifies the commercial channel of the airport of intended landing on the

availability of VAL cargoes on board requesting to inform the supervisor of the airline. If there is a

supervisor of the airline at the airport of the unplanned landing, such supervisors shall be responsible

for ensuing safety of VAL cargoes. If the flights deviates to the airport where the airline supervisor is

not available, the captain is responsible for ensuring the safety of VAL cargoes. One cabin crew

member must always be present in the baggage compartment with VAL cargoes until local security

measures are taken in accordance with existing standards. If it is not possible to delegate the

responsibility to a cabin crew member, the AC captain should inform the local ground handling on


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the availability of VAL cargoes, seal the door, hand over for custody of the Aviation Safety and

notice that the sealed door could be opened in no case.

2.2.12 VAL Attendance within the airport area

Since the transportation of valuable cargo between the cargo warehouse and the aircraft is on a strictly protected area of the airport, the additional attendance is provided by the shipper and the consignee (or a special agent - Special Communication).

(a) Procedures for export shipments

For a valuable cargo to be loaded without barriers, the attending security (escort) should place the goods in an armored type of vehicle corresponding to local regulations and to drive the shortest permissible route to the aircraft. Escort controls the loading of valuable cargo until the last package is loaded to the baggage hold.

Escort must first obtain permission to travel around the airport, in writing, indicating all the members of the team of loaders and supervisors.

Escort must have under continuous observation the baggage hold door until it closes after loading. Escort must be near the plane, until they begin to tow it or it starts moving on its own propulsion.

(b) Procedures for import shipments

Escort shall arrive to a parking before the aircraft is parked. If the flight arrives ahead of

schedule, the hatches of baggage holds cannot be opened until arrival of escort or local airline

supervisor.

Escort should always have in sight a hatch of the baggage hold, control unloading of primarily

valuable cargo. For smooth unloading of valuable cargo the consignee shall notify the Airport

Authority and the cargo terminal on the expected valuable cargo, man the unloading brigade known

to it, receive a written permission to enter the territory of the airport to all members of the escort and

unloading brigade. After unloading, escort will visually inspect the external condition of the cargo.

Travelling around the airport is ensured by an official of the aviation security service, which

must also verify the identity of all members of the escort, checking the appropriate identification.

Escort must place the goods in an armored type of vehicle agreed upon and move by the

shortest permissible route to the cargo terminal or to move away from the airport.

The cargo is placed in a strictly protected area under the supervision of an escort.

2.2.13 Registration

Registration procedures should be performed for all valuable cargoes. The following must be

registered:

- Date and time of placing the cargo in a safe area, the identity of the person authorized in this

zone;

- Date and time of removing the cargo from the safe zone, the identity of the person authorized

in this zone;

- Any other data required by local laws.

Registration must be signed by an authorized person.


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2.2.14 Physical inventory

Physical inventory should be taken adequately frequently to ensure maximum safety of all

valuable cargo contained in a protected area against unauthorized entry.

Escort to ensure safety is always required when there is transport between the cargo terminal

and the plane or to other areas of the airport.

2.2.15 Irregularities

A loss or obvious lack of any valuable cargo is a serious issue and must be reported

immediately to the authorized person.

If valuable or vulnerable cargo is lost or there are signs of interference, steps should be

immediately taken to locate and determine the location of cargo. It is necessary to immediately report

the incident to local authorities (for example, police), the airline supervisor and all stations (airports)

involved.

Section 2.3 Unaccompanied baggage


Unaccompanied baggage is also known as "baggage sent as cargo" and contains personal

belongings. To not accompanied luggage also carries the luggage sent or lost the passenger service

companies, and returned in airport of destination of the concrete passenger. To passengers shipping

baggage as cargo it must be reminded that they will not receive it without customs formalities and

without customs brokerage services, and related costs.

2.3.2 Acceptance

In acceptance of baggage as cargo, one must be sure that it does not contain any dangerous

goods.

2.3.3 Documentation

The air waybill must indicate the full company name (full individual name), address and

telephone number of the consignee for notice of arrival. Surname, name, permanent address and

phone of the shipper must be indicated, even though it may not be located in a city or country where

baggage has been sent. Wherever possible, information about the flight number and date of arrival at

the destination airport must be entered in the "Cargo Handling Information" of the air waybill. When

the carriage is performed at reduced fees, tariff rules also require that the passenger's ticket number is

entered in the same field.

2.3.4 Packing and Marking

Each piece of baggage, apart from the usual transport markings shall be marked on the inside

with the surname, name, home address and telephone number of the owner and have a label attached

to the outside with the surname, name, address and telephone number of the destination airport.

2.3.5 Handling

Precautionary measures should be taken so that baggage shipped as cargo, is not mixed with


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examined passengers' baggage and not deviate in the direction of the wrong customs clearance and

delivery methods (receipt).

Section 2.4 Live animals


Transportation by air of live animals is determined by international rules:

- IATA Regulations for Live Animals establish basic order for air transport of live animals. They

define the type of a special container to use and procedure for loading and unloading of specific types

of animals. Particular attention is given to the animals feeling comfortable, as well as service

personnel safety and preventing damage and contamination of the aircraft;

- SITES convention.

In the carriage of live animals by air transport it be should taken into account several factors,

most important among which are:

- The kind of animals to be carried, their characteristics, breed, sex, age and weight of each

exemplar;

- Their condition, such as the nature of hairstyles, pregnancy, winter or summer fur, weaning or

suckling cubes, etc.;

- Type of packaging;

- Type of aircraft;

- Environmental conditions in the baggage compartments: the speed and direction of ventilation

airflow, providing heating or cooling;

- Environmental conditions during the intermediate landings and climatic impact of terrestrial

conditions during loading, unloading and transportation;

- Best location in the cargo compartments;

- Availability of other goods that may affect animals;

- The need for care during the flight;

- Availability of land space for maintenance of the animals;

- necessary documents such as certificate of the shipper for live animals, a certificate of health

condition, veterinary passport, cheep of animals and etc.

Live animals must be transported in accordance with the SITES Convention, IATA Live Animals

Regulations and this Manual.

Live animals shall only be loaded into the appropriate compartments of an aircraft designated by

the carrier, taking into account the needs of animals.

The airline transports live animals on maintained AC in following luggage holds:

- AC -319, 320 - in a back baggage hold;

- AC -148 - in all baggage holds;

- AC Boeing-767 - in a back compartment for loading a bulk cargo.

In the carriage of any type of live animals basic requirements for the environment and conditions

must be clarified at the shipper or passenger and/or taken from the IATA Live Animals Regulations,

given the conditions during the flight (range of temperatures and oxygen demand) and possible

climatic impacts on the ground during transit stops. As for loading, securing, animal orientation

relative to the longitudinal and transverse axes of the aircraft should be checked with the

shipper/passenger. At the same time the shipper/passenger must present the requirements for feeding,

ventilation and temperature. These requirements should be on the container. The company


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requirements should also be checked to ensure that the conditions at the proposed cargo compartment

can be adjusted to meet these requirements.

The flight crew must be notified in the form of "special cargo - the notification to the aircraft

captain" NOTOC (see 1.8.3 Section 1 part 2 COM) of any shipments of live animals, and necessary

actions for the control of heating/ventilation. The number of animals to be transported is measured in

accordance with the schedules "Livestock Transportation Manual" by types of the AC.

The shipment of live animals should be treated as wet cargo, and should be marked as AVI in all

documents.

Where necessary, the floor of the container (cage) must be covered with absorbent material such

as wood chips, peat or sawdust. Use of hay or straw should be avoided because of the ability to

burning and, according to the requirements of quarantine in some countries.

Laboratory animals that carry infectious diseases transmitted to humans shall only be transported

by special arrangement with the carriers and the government.

When the aircraft is fully loaded with live animals air conditioners should be used when loading

and transit, and immediately be connected on arrival at the destination point.

Loading and unloading of animals to and from the container (cage) must be performed by the

shipper / passenger, consignee or when there is an agreement, by qualified service personnel. Land

transportation and loading/unloading must be done carefully so as not to disturb the animals.

The shipments of animals should not be left without need either outdoors or in the aircraft if the

flight is delayed.

2.4.2 Packing requirements

Animals can only be accepted in the relevant special clean containers (cages), which must be

protected from pouring or leakage of contents (to have high sides), and also exclude the possibility of

escape of animals.

Containers (cages) must be constructed in accordance with the IATA Live Animals Regulations

and to allow service personnel to treat the cages of animals without risk to themselves.

If it is intended to stack, the containers must be strong enough to prevent the destruction of the

lower layers.

Minimum requirements for packaging are determined by the IATA Live Animals Regulations

which set specific requirements for container (cages) for each type of animal.

Labels that tell about the contents of the container shall be affixed to each container with live

animals, unless other requirements are provided for such container.

Arrows showing the correct upright position of the container, the marking should be as far as

possible on all four sides of the container.

2.4.3 Loading to the aircraft

Live animals must be loaded in cargo compartments of the aircraft.

Containers (cages) of live animals shipments prior to loading should be checked.

Animals should be loaded immediately before the departure of the aircraft, unloaded as soon as

possible after its arrival.

Containers (cages) with live animals should stand even and straight.

Containers (cages) with live animals should not be placed directly on the floor of the aircraft

but on the planks to prevent the transfer of cold from the AC fuselage to containers.

Live animals shall not be loaded inside a closed unit load device, except for some types, such as

tropical fish.


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In the loading of containers on pallets "needle", the cages should be placed next to the hole of

such "needle", with the main ventilated wall turned to the open side of the needle. The needle

shell "needle" should remain closed.

Containers (cages) must always be tied or secured to prevent hits, or falling a container with the

animals during takeoff, landing and during flight. Means for tying or fixing the cages must be

provided by the shipper or agent who executes transportation.

Containers (cages) must be stowed so that there is enough space between the cages and other

cargo, which guarantees adequate air circulation. Cages should not be under other cargoes.

Depending on the number of containers (cages) with animals attention should be paid to storage

to prevent the destruction of the lower levels:

- containers should be available without the need to produce their unloading when it is needed

care for animals at transit stops;

- In case of unforeseen delays it is required special care in accordance with the instructions of

shippers / passengers, such as opening of compartment doors, supplementary feeding/water,

unloading, etc., if necessary;

- Containers should not be loaded directly in front of or under the vent openings or come into

contact with the floor, walls, or interior lighting.

Live animals should not be loaded next to the other cargoes that may have a negative impact on

their health and condition.

Animals that are natural enemies should not be loaded next to each other.

If males and females are loaded into the same compartment or hold, they must be kept as far

away from each other as possible.

Animals cannot be loaded next to the cryogenic liquids (RCL), carbon dioxide (dry ice) (ICE)

and food (EAT).

Animals cannot be loaded into one compartment with poisonous (RPB) and infectious (RIS)

substances.

Live animals can be loaded with radioactive material, provided that dividing distances specified

in the IATA DGR are met.

When transporting birds on long-haul flights, the lighting in the cargo compartment must be

enabled to give the birds an opportunity to eat during the flight.

The shipments of laboratory animals (SPF) should be loaded separately from other animals to

reduce the risk of infection or spread of infection.

The presence on board a cargo of live animals and all necessary actions to manage heating and

ventilation must be reported to the crew by filling the forms for notification of the aircraft captain -

NOTOC on the presence on board a cargo of special categories.

If there are a shipment of live animals on board, it should also be specified the code of the cargo

of live animals (AVI), for example, AVI/M, in the appropriate boxes of consolidated load sheet and

message about loading the aircraft, which specifies the place of loading and weight.

2.4.4 In Flight Services

A required nature and extent of attention in relation to some animals during the flight, is

determined by the carrier and/or shipper.

Containers (cages) with live animals in need of attention during the flight should be available

during the flight. This provision does not apply to live animals accepted for carriage as cargo, and

loaded into the holds not available in flight.


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The accompaniers (if any) should have experience of dealing with and transportation of

animals. Use of sleeping pills during the flight to calm nervous animals is performed by trained

animal accompanier.

2.4.5 Sanitation and hygiene (General provisions)

After the delivery of live animals to the destination airport, the container (cage) of the carrier (if

available from the carrier) should be thoroughly cleaned and washed and disinfected before returning

to reuse in accordance with the requirements of the countries of export, import and transit. Airline

has not the container (cage) for transportation of live animals.

It is recommended that any equipment that is in direct contact with animals are not taken to the

aircraft prior to disinfection and washing with clean water to remove any traces of disinfectant, which

could cause structural damage to the aircraft.

If possible, it is necessary to organize a veterinary examination for injured animals or those who

became ill during carriage.

If possible, arrange removal of sick or dead animals from containers (cages). Such actions should

only be undertaken in consultation with an expert the state sanitary-veterinary authorities and be

executed as a short note. When, for whatever reason, such actions cannot be done, airports along the

route and destination points should be informed thereabout

After unloading of containers (cages) the relevant compartments of the aircraft must be inspected

and cleaned in the case of leaks or wet.

2.4.6 Transportation of live animals on/in unit load devices

When transporting large quantities of domestic animals such as cows, sheep and pigs two main

ways are used.

For the aircraft can be completely loaded with animals, it must be specially equipped. In this

case, information on caring for animals and their loading can be found in the instructions of the

airline.

As an alternative, live animals can be transported in a stall, fixed on a conventional airplane

pallet.

The stall should be absolutely leakproof. A solid plastic film should be laid under the stall and

fixed on the sides.

Water-absorbing material must be in sufficient quantity.

Straw should be tried not to be used as water-absorbing material because it is a combustible

material and prohibited by the quarantine regulations of some countries.

Adequate ventilation should be ensured by accepted Livestock transportation manual on type

of AC.

It is possible that it may be required accompanying persons.

The loading of animals into a container or stall and unloading should be done by the shipper or

the consignee.

After the delivery of animals to the airport of destination, the containers or stalls should be

thoroughly cleaned before their re-use

2.4.7 Transportation of poultry

The airline usually views as poultry day-old chicks, turkey poults, ducklings or goslings.


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Poultry is very sensitive to climatic changes, such as changes in temperature and humidity. The

optimum temperature range is between 15 C to 20 C.

As poultry is usually transported in large quantities, it should be taken care of ensuring adequate

air circulation and proper, excluding their damage, stacking of boxes:

- Boxes with poultry cannot be loaded into the closed unit load devices;

- For land and air transport as well as during storage, boxes of poultry must not be covered with a

plastic film or tarpaulin, unless it is required by ground weather conditions such as rain;

- at least 40 cm must remain between the top boxes and the ceiling of the aircraft in stacking

boxes with poultry;

- dividing intervals to ensure adequate should be left for air circulation between boxes in stacking

boxes of poultry.

2.4.8 Transportation of decorative fish

Decorative fish (both tropical and living in cold water) must be transported in polyethylene

bags, 1/3 filled with water. The remaining 2/3 of the bag must be filled with pure oxygen. The

shipper is responsible for usage of ice cubes or different chemical matters (such as methylene blue),

volume of water in the container and number of fish there.

Polyethylene bag must be packed with flexible band and also it must be put into another bag,

packed in the same way.

Both bags with fish are put into outward hard enough container of cardboard, wood or

woodworking industry waste, any plastic, or polystyrene. In order sharp edges or locks of the outer

container do not break the inner package, it is recommended to use an outer container from

polystyrene or stack the sheets of polystyrene plates on all sides of the container, including top and

bottom sides.

When transporting tropical fish, every container must be provided with necessary heat

insulation for keeping water 20 C at least for 48 hours.

Tropical fish should be placed in locations where the ambient temperature reduces the heat to a

minimum.

Detailed information regarding the acceptance, handling and loading of live animals is described

in the IATA Live animal Regulations, and if transportation of live animals takes place through the

territory of the Russian Federation - in the RGP-85. The cargo service company must ensure that the

current edition of the LAR is available to cargo personnel to guide when booking, accepting and

handling.

The term live animals includes live animals, birds, mammals, reptiles, fish, amphibians and

crustaceans.

Information about the loaded live animals should be transferred to the AC captain in the form of

NOTOC (Information to the crew about special cargo).

2.4.9 Acceptance

Live animals may be accepted for transportation when full documentation is in place (1.3.1,

2.2, 7 LAR):

- Air waybill;

- Certificate of the shipper;

- The reference to convention SITES (if applicable)

- Permission to import/export (if applicable);

- Veterinary certificate (for animal health);


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- veterinary passport.

and fulfilled all the requirements on the chip inside and for packaging.

Before the acceptance of live animals confirmation should be obtained from the airport

(station) of destination that permission for such imports is provided by the veterinary and sanitary

authorities. The airline transports mainly domestic animals (dogs, cats, chinchillas, parrots, etc.), day-

old chicks as a rule in the presence of an accompanying person.

Checklist on acceptance of live animals must be completed in acceptance of live animals

(Annex 2 COM).

Comment: the shipment of live animals from RF to Finland is prohibited.

(a) Exclusions for domestic transportation

Live animals are transported on domestic Russian flights in compliance with the RGP-84 on the

transport and production of documents.

2.4.10 Messages

(a) Preliminary telex

To arrange necessary handling and obtaining a permit a preliminary telex must be sent to

stations (airports) involved.

Such preliminary telex shall contain the following information:

- Note - AVI

- Type and number of animal

- Flight number and date

- number of air waybill

- Number of packages and weight of shipment in kilograms

- Name, family and telephone number of consignee

- Other additional information

Confirmation of booking is made after obtaining consent to the importation of live animals

from the airport of destination.

Telex about live animals loaded must also be filled on the sample of a preliminary telex and

sent.

Section 2.5 Human remains (cargo-200)


Due to the sanitary and quarantine requirements import of human remains is strictly

controlled by most countries. In many cases, prior permission must be obtained to import, and must

be respected diplomatic formalities. Therefore, necessary measures should be taken for execution of

transportation of human remains, other than for transportation of cremated remains.

About handling human remains see information TACT Rules and Airport Handling Manual

by country.

Information about the loaded human remains should be transferred to the AC captain in the


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NOTOC form (Information to the crew about special cargo).

2.5.2 Acceptance

Human remains are accepted for transportation provided that you have all the necessary

documentation and met all the requirements for packaging. Before acceptance it must be obtained

confirmation from the destination airport that an import permit is granted by the authorities.

2.5.3 Human remains in consolidated cargo

Human remains should not be taken in the consolidated cargo loaded in ULD, unless the total

load includes human remains only.

2.5.4 Documentation

The shipment of human remains is accompanied by an official death certificate, certificate of

sanitary authorities that there are no obstacles on their part for transportation, a certificate of sealing

the coffin, for the cremains - a certificate of cremation. The instructions to import of the destination

country may require that these documents have been legalized by the local diplomatic rep

Date post:	19-Nov-2015
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