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CASE 9 SIT

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fll{fltvZt $ 0ttl[L Appry rr concepts to Business Decisions 19. Ytiu arc thc project manager an SOW for clients who want Kickstirrter.conr site lirr their in the chapter. a. Start otf by composing an SOW usins a standard SOW template that you fou-nd antl downlttadetl from the Internei. b. Use www.tonrsplanner.com or olher free Cantt chart software to create a Gantt chart for vour project. c. Assume that after your clients review your SOW and Ganrt chart, they request thit you discounr rhe price by 20%.On the basis of the triple constraints, how would you respond? 20. Explore project management software on ven_ dors'websites. Select a single project management [RSt l3.A Business Case 3S3 and need to colnpose you to develop a project, as cliscusscd package, download rhe ciemo, and try it. Make a list of the important features of the package. IJe sure to investig;rte its cloud and collabrtratiorr features. Report your findrngs. 21. Managing a project with Microsoft project is often the approach to ITproject management, but many users prefer to use Microsoft Excel instead. The main reasons are that MS project is too expensive, wastes too much time to set up and keep updated, and is tough to use. The debate between Eicel and Project has valid arguments for either approach. Research the reviews of Excel and MS iroject as project management tools. When is each software appropriate for use? [flst r3 e Steve Jobs (1955-201 1)co-founded Apple Inc. and rein_ vented the PC, music players, phones, tablets, and digital publishing He is regarded as technology ;ndustry,s rnost notable luminary. He continuously managed remarkably rnnovatrve pro1ects_extremely successful ones as weil as many faiiures. Although widely recognized as a marketing and technology guru, Jobs was largely successful because of his project-based approach for managing his business and producing new products. His approach to execut- Ing prolects ultimately changed the business world. Jobs, shared vision project management style offers lessons to help managers focus and motivate their team to get pro1_ ects completed on scheoure, Shared Vision and Accountability A significant part of what made Jobs successful was his persistent push to keep projects,moving while communicat_ ing with his team to ensure they were working toward the shared vision. He stressed accountability and did not let anyone slide on that principle. He got to know everyone rn the team and actively inspired them. Guy Kawasaki, Apple,s chief evangelist and liaison to the Mac developer community, said Jobs appreciated great work. He was well known for giving employees feedback_ publically telling them if they were great or lousy. His bluntness infuriated some people but also motivated them to either do their best or leave. Communication Structure, understanding, and inspiration depend on the one irreplaceable management skill: communicatjon. part ot what made Jobs so successful was h js constant push to keep projects moving while communicating with his te?m to ensure they were working toward a shared vision. He held regular meetings to avoid wasting time with long e-mail chains and having to address the same concerns multiple times. Do Not Just Listen-Understand There is a big difference between listening and under_ standing. Jobs made sure that he understood everyone in his team and that rhey understood him. This is done Oy making people demonstrate that they understand and not simply asking them if they understand. When everyone confirms they are on the same page, they will keej moving forward. Sources: Darton Group (2012), lsaacson (2012), and Kimbrell (2014). Q,uestions 1. Steve Jobs shows the importance of people skills. Explain Jobs' way of motivating people. For example, did he trv to get everyone to like him? Did he try to ger everyone to get along with each other? 2. Why did Jobs' approach to project management work so well for him? 3. What lessons can project managers learn from Jobs? 4. Research Steve Jobs' management style from reputable sources. What did you learn about how people reacted to Jobs'style? 5. Create a checklist of effective project management practrces.
Transcript
Page 1: CASE 9 SIT

fll{fltvZt $ 0ttl[L Appry rr concepts to Business Decisions19. Ytiu arc thc project manager

an SOW for clients who wantKickstirrter.conr site lirr theirin the chapter.

a. Start otf by composing an SOW usins astandard SOW template that you fou-nd antldownlttadetl from the Internei.

b. Use www.tonrsplanner.com or olher free Canttchart software to create a Gantt chart for vourproject.

c. Assume that after your clients review yourSOW and Ganrt chart, they request thit youdiscounr rhe price by 20%.On the basis of thetriple constraints, how would you respond?

20. Explore project management software on ven_dors'websites. Select a single project management

[RSt l3.A Business Case 3S3

and need to colnposeyou to develop aproject, as cliscusscd

package, download rhe ciemo, and try it. Make a listof the important features of the package. IJe sureto investig;rte its cloud and collabrtratiorr features.Report your findrngs.

21. Managing a project with Microsoft project is oftenthe approach to ITproject management, but manyusers prefer to use Microsoft Excel instead. Themain reasons are that MS project is too expensive,wastes too much time to set up and keep updated,and is tough to use. The debate between Eicel andProject has valid arguments for either approach.Research the reviews of Excel and MS iroject asproject management tools. When is each softwareappropriate for use?

[flst r3 e

Steve Jobs (1955-201 1)co-founded Apple Inc. and rein_vented the PC, music players, phones, tablets, and digitalpublishing He is regarded as technology ;ndustry,s rnostnotable luminary. He continuously managed remarkablyrnnovatrve pro1ects_extremely successful ones as weil asmany faiiures. Although widely recognized as a marketingand technology guru, Jobs was largely successful becauseof his project-based approach for managing his businessand producing new products. His approach to execut-Ing prolects ultimately changed the business world. Jobs,shared vision project management style offers lessons tohelp managers focus and motivate their team to get pro1_ects completed on scheoure,

Shared Vision and AccountabilityA significant part of what made Jobs successful was hispersistent push to keep projects,moving while communicat_ing with his team to ensure they were working toward theshared vision. He stressed accountability and did not letanyone slide on that principle. He got to know everyone rnthe team and actively inspired them.

Guy Kawasaki, Apple,s chief evangelist and liaison tothe Mac developer community, said Jobs appreciated greatwork. He was well known for giving employees feedback_publically telling them if they were great or lousy. Hisbluntness infuriated some people but also motivated themto either do their best or leave.

CommunicationStructure, understanding, and inspiration depend on theone irreplaceable management skill: communicatjon. part

ot what made Jobs so successful was h js constant push tokeep projects moving while communicating with his te?m toensure they were working toward a shared vision. He heldregular meetings to avoid wasting time with long e-mailchains and having to address the same concerns multipletimes.

Do Not Just Listen-UnderstandThere is a big difference between listening and under_standing. Jobs made sure that he understood everyonein his team and that rhey understood him. This is done Oymaking people demonstrate that they understand and notsimply asking them if they understand. When everyoneconfirms they are on the same page, they will keej movingforward.

Sources: Darton Group (2012), lsaacson (2012), and Kimbrell (2014).

Q,uestions1. Steve Jobs shows the importance of people skills. Explain

Jobs' way of motivating people. For example, did he trvto get everyone to like him? Did he try to ger everyone toget along with each other?

2. Why did Jobs' approach to project management work sowell for him?

3. What lessons can project managers learn from Jobs?4. Research Steve Jobs' management style from reputable

sources. What did you learn about how people reacted toJobs'style?

5. Create a checklist of effective project managementpractrces.

Page 2: CASE 9 SIT

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354 tltdptsf l3 project Management and SDLC

lflsr 13 3

rro.Ject management software and apps contrnue to bermproved with advanced features and integration wrth othertechnology. The decision on which project managementsoftware to use depends on the .o*puny. needs, size ofbusiness, and industry. Cloud-based or online project man_agement applications are popular choices. Mavenlink is avendor that provides easy_to_follow video tutorials throughrts online resources. With Mavenlink, you can track prolecttimelines, collaborate on tasks, manage team actrvities, andrntegrate with Google Apps, euickBooks, and Salesforcefrom a single workplace envrronment.

References

'1.

2.

J.

4.5.

6.

Visit Mavenlink's website at Mavenlink.com. Scroil to thebottom of the ianding page and click TUTORIALS AYouTube video will launch. Watch the video.What features support project planninq?What features support project rnon,toung and control?How is change management supported?Search for the Mavenlink: Online project Management onYouTube, which was posted by a client, CloudBase3.com.What did CloudBase3 identify as shortcomings or cons o{Mavenlink?

Darton Group. "Steve Jobs and Lessons for Projcct Manaqers."D a rtort G nt t tp.r:olr" January 2 - Z0 lZ.

Crimes. R. A. " l t Signs your IT proiecr('om p ttterv'o rl d. uttrr.Mav 6. 20 1 -1.

Calleam Consulting Ltd. ..Casc Stuc!1,_ Denvcr Intcrnarional

Airport Baggage Hanclling Systenr_An Illustratron of lncl_fectual Decision Making." wwwCalleant.com. 2(X)ll.

Kimbrell. G. "Four.projcct lvlanagerncnt |_essons you (.anLearn f'rrxr Soflrvare IJngincers... I:orl.te,;.Januan, .i l. 20 14.

Nelson. R. R. "project Retrospecrives: Evaluatins projectSuccess. Failure. and€verythinr in Between.., ills eu(trterlvF.r t' t. t r ! i t t,.V.tt. +. N.rl :. Zf ttt-S.

Pr: rkins. B. "Bart perkins: Horv to Keep projccts on.liack...(- t t rr r p t t I e ntt t t. I d. <. o n t.;\pril 2 I . 20 | 4.

Stackpole. B. "Whv project fulanasemenr in I"l. ls l\.1oriInrp<rrtant flran Ever.'. Stutt'latilt Maga:ine.Scptcrnber2-5. 201-1.

Svnronds. IvL "'flre Seven l)eadlt,Sins of proje cl ,rvlanagcnrent...7 lrt I'ntjtL't i\Iurtugetntnt /1rlr. Januarv 17.^)I1

Is Doonred."

Ciupta. S. & A. Jain.'.AML ancl KyC Analvtics_lhe Riskof Non-Conrpliance ancl the Cost ol Contpliancc... Elr,r.r,.r./() roup Rrs c a rc h. 20 t L genpact.com/docs/resou rceJ-anrr-and-kyc-analytics---t he-risk-of-non-conrpri ance-ancr-t he-c.sr-.f-contpliance

Isaacson,W Srct.,e Job.t.New york: Sirnon & Schuster.2012.


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