Date post: | 17-Jan-2016 |
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Case Management
Case Conferencing Approach to
Improve Program Outcomes
WAIT…BEFORE WE START
Objective
• To understand an effective method of providing comprehensive service strategy for young people in YouthBuild Programs
What will we cover? In the context of case conferencing: • Overall structure of case conferencing• Benefits for improved service delivery • Management of cohorts
Case Management Fundamentals
WHAT IS CASE MANAGEMENT? Case Management is a youth-centered goal-oriented process for assessing the strengths and needs of an individual for participant services; developing a plan to:•Attain their goals •Assist him/her to obtain the determined services•Facilitating their use of services in obtaining their goals (education, goal-focused employment, i.e., long-term employment, etc)
KEY COMPONENTS –Thought out written process –Staff who “get it”–Organized case files –Services to offer –Strategy to discuss youth goals, progress, challenges and next steps
Case Conference
What is a case conference?Intentionally scheduled reoccurring meetings to formally review
and discuss the goals of a youth.
COMPONENTS
Benefits
Case Conference ProcessCase Management facilitates
CM: Shares objective data: attendance, progress toward IDP goals, etc.
Go (2) Go-round: other staff share their data
•I see….•I think….•I believe the next step for the student is…..
Strategy/ Commitments Case Manager recaps action steps and commitments Check-in point is established
Suggested Time Frame: 5 – 10 minutes
Managing Cohorts
NEW YOUTHBUILDERS VS GRADUATES IN TRANSITON COHORT 1 COHORT 2
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