Chakrabarty, S. 2006. Real Life Case Studies of Offshore Outsourced IS Projects: Analysis of Issues and Socio-Economic Paradigms. In H. S. Kehal, & V. P. Singh (Eds.), Outsourcing & Offshoring in the 21st Century: A socio economic perspective, 1 ed.: 248-301. Hershey, PA: Idea group.\
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Real Life Case Studies of Offshore Outsourced IS Projects: Analysis of Issues and Socio-Economic Paradigms. (For personal use only) Citation: Chakrabarty, S. 2006. Real Life Case Studies of Offshore Outsourced IS Projects: Analysis of Issues and Socio-Economic Paradigms. In H. S. Kehal, & V. P. Singh (Eds.), Outsourcing & Offshoring in the 21st Century: A socio economic perspective, 1 ed.: 248-301. Hershey, PA: IGI Publishing. Abstract: The primary purpose of this chapter is to present descriptive real-life case studies of two very different offshore-outsourced custom software development projects (that the author has actually worked for). The first case study discusses the practical issues in two fixed-term/fixed-price custom software development projects that were offshore outsourced. The second case study discusses the practical issues in the offshore outsourcing of a time and materials custom software development project to multiple vendors, which involved simultaneous insourcing, onshore-outsourcing and offshore outsourcing. Furthermore, the observations and issues from these case studies are analyzed by comparing them with the paradigms of socio-economic theories that have been adopted extensively in the academic IS outsourcing literature (namely the agency theory, transaction cost theory, innovation diffusion theory, social exchange theory, and power-politics theory). Author: Subrata Chakrabarty Year: 2006 Title: Real Life Case Studies of Offshore Outsourced IS Projects: Analysis of Issues and Socio-Economic Paradigms Keywords: Agency theory, Business Strategy, Case Studies, Corporate Strategy, Cross-functional Teams, Custom Software Development, Domestic Insourcing, Domestic Outsourcing, Domestic Sourcing, Fixed term contracts, Fixed price contracts, Global IT Management, Global Insourcing, Global Outsourcing, Global Sourcing, Human Resources , Information Industry, Information Systems, Information Technology, Innovation diffusion theory, Insource, Insourcing, IT Management, Managerial Control, Multi- National Corporation, Multinational Corporations, Offshore, Offshoring, Offshore Insourcing, Offshore Outsourcing, Onshore, Onshoring, Onshore Insourcing, Onshore Outsourcing, Organizational Change, Organizational Communication, Organizational Diversity, Organizational Effectiveness, Organizational Efficiency, Organizational Innovation, Organizational Maturity, Organizational Politics, Organizational Strategies, Organizational Structure, Outsource, Outsourcing, Partner Firms, Personnel, Project Life cycle, Power Politics theory, Relationship Building, Social Exchange theory, Socio Economic theories, Software Industry, Strategic Planning, Trading Partners, Transaction cost theory, Time and Materials Contract, Virtual Teams
Transcript
Real Life Case Studies of Offshore Outsourced IS Projects: Analysis of Issues and Socio-Economic Paradigms.
(For personal use only)
Citation:
Chakrabarty, S. 2006. Real Life Case Studies of Offshore Outsourced IS Projects: Analysis of Issues and Socio-Economic Paradigms. In H. S. Kehal, & V. P. Singh (Eds.), Outsourcing & Offshoring in the 21st Century: A socio economic perspective, 1 ed.: 248-301. Hershey, PA: IGI Publishing.
Abstract:
The primary purpose of this chapter is to present descriptive real-life case studies of two very different offshore-outsourced custom software development projects (that the author has actually worked for). The first case study discusses the practical issues in two fixed-term/fixed-price custom software development projects that were offshore outsourced. The second case study discusses the practical issues in the offshore outsourcing of a time and materials custom software development project to multiple vendors, which involved simultaneous insourcing, onshore-outsourcing and offshore outsourcing. Furthermore, the observations and issues from these case studies are analyzed by comparing them with the paradigms of socio-economic theories that have been adopted extensively in the academic IS outsourcing literature (namely the agency theory, transaction cost theory, innovation diffusion theory, social exchange theory, and power-politics theory).
Author: Subrata Chakrabarty Year: 2006 Title: Real Life Case Studies of Offshore Outsourced IS Projects: Analysis of Issues and Socio-Economic Paradigms Keywords: Agency theory, Business Strategy, Case Studies, Corporate Strategy, Cross-functional Teams, Custom Software Development, Domestic Insourcing, Domestic Outsourcing, Domestic Sourcing, Fixed term contracts, Fixed price contracts, Global IT Management, Global Insourcing, Global Outsourcing, Global Sourcing, Human Resources , Information Industry, Information Systems, Information Technology, Innovation diffusion theory, Insource, Insourcing, IT Management, Managerial Control, Multi-National Corporation, Multinational Corporations, Offshore, Offshoring, Offshore Insourcing, Offshore Outsourcing, Onshore, Onshoring, Onshore Insourcing, Onshore Outsourcing, Organizational Change, Organizational Communication, Organizational Diversity, Organizational Effectiveness, Organizational Efficiency, Organizational Innovation, Organizational Maturity, Organizational Politics, Organizational Strategies, Organizational Structure, Outsource, Outsourcing, Partner Firms, Personnel, Project Life cycle, Power Politics theory, Relationship Building, Social Exchange theory, Socio Economic theories, Software Industry, Strategic Planning, Trading Partners, Transaction cost theory, Time and Materials Contract, Virtual Teams
Chakrabarty, S. 2006. Real Life Case Studies of Offshore Outsourced IS Projects: Analysis of Issues and Socio-Economic Paradigms. In H. S. Kehal, & V. P. Singh (Eds.), Outsourcing & Offshoring in the 21st Century: A socio economic perspective, 1 ed.: 248-301. Hershey, PA: IGI Publishing.
Chakrabarty, S. 2006. Real Life Case Studies of Offshore Outsourced IS Projects: Analysis of Issues and Socio-Economic Paradigms. In H. S. Kehal, & V. P. Singh (Eds.), Outsourcing & Offshoring in the 21st Century: A socio economic perspective, 1 ed.: 248-301. Hershey, PA: IGI Publishing.
Other Papers by Subrata Chakrabarty for your References
Chakrabarty, S., Whitten, D., & Green, K. W. 2007. Understanding Service Quality and Relationship Quality in IS Outsourcing:
Client Orientation & Promotion, Project Management Effectiveness, and the Task-Technology-Structure Fit. Journal of Computer Information Systems, 48(2): 1-15.
Green, K. W., Chakrabarty, S., & Whitten, D. 2007. Organisational Culture of Customer Care: Market Orientation and Service
Quality. International Journal of Services and Standards, 3(2): 137-153.
Chakrabarty, S., & Woodman, R. W. 2008. Relationship Creativity in Collectives at Multiple Levels. In T. Rickards, M. Runco, &
S. Moger (Eds.), Routledge Companion To Creativity. London: Routledge Taylor & Francis.
Chakrabarty, S. 2007. Strategies for Business Process Outsourcing: An Analysis of Alternatives, Opportunities and Risks. In J. Sounderpandian, & T. Sinha (Eds.), E-Business Process Management: Technologies and Solutions, 1 ed.: 204-229. Hershey, PA: Idea Group.
Chakrabarty, S. 2006. Making Sense of the Sourcing and Shoring Maze: The Various Outsourcing & Offshoring Alternatives. In H.
S. Kehal, & V. P. Singh (Eds.), Outsourcing & Offshoring in the 21st Century: A socio economic perspective, 1 ed.: 18-53. Hershey, PA: Idea group.
Chakrabarty, S. 2006. Real Life Case Studies of Offshore Outsourced IS Projects: Analysis of Issues and Socio-Economic
Paradigms. In H. S. Kehal, & V. P. Singh (Eds.), Outsourcing & Offshoring in the 21st Century: A socio economic perspective, 1 ed.: 248-301. Hershey, PA: Idea group.
Chakrabarty, S. 2006. The Journey to New Lands: Utilizing the Global IT Workforce through Offshore-Insourcing. In P. Young, &
S. Huff (Eds.), Managing IT Professionals in the Internet Age, 1 ed.: 277-318. Hershey, PA: Idea Group.
Chakrabarty, S., & Whitten, D. 2007. A Relationship as a Resource View: Integrating the Relational View with the Resource Based
View, Academy of Management Annual Meeting. Philadelphia, PA. Chakrabarty, S., & Woodman, R. W. 2007. A Theory of Relationship Creativity, Academy of Management Annual Meeting.
Philadelphia, PA. Chakrabarty, S., Whitten, D., & Kirkman, B. L. 2007. Towards a “Big Shoes To Fill” Theory of Succession: An Empirical Test for
Teams, Academy of Management Annual Meeting. Philadelphia, PA. Chakrabarty, S., & Whitten, D. 2007. Identity of TMT Executives Who Govern Outsourcing: Antecedent Contingencies and
Performance Implications, Strategic Management Society 27th Annual International Conference. San Diego, CA. Chakrabarty, S., & Zardkoohi, A. 2007. Ownership Forms Across Nations: Non-Market Influence of National Culture, and Some
Moderation by Law Enforcement, Strategic Management Society 27th Annual International Conference. San Diego, CA.
Chakrabarty, S. 2006. A Conceptual Model for Bidirectional Service, Information and Product Quality in an IS Outsourcing Collaboration Environment, Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06), Vol. 01: 7b. Hawaii: IEEE Computer Society.
Chakrabarty, S., & Whitten, D. 2006. Information Security Initiatives and their Acceptance by Personnel – Occupational,
Organizational & External Factors, 4th annual Big XII MIS Research Symposium. Baylor University, Waco, Texas.
