PROSOURCE RESULTS
ProSource succeeded in accomplishing a smooth system conversion by handling all incoming calls from patients requiring statements and payments, assisting with legacy system cleanup, and resolving all accounts within a realistic timeline to assure cash flow and consistent bad debt adjustment.
ProSource provided a level of service that contributed to better efficiency for the hospital.
• Decreased outstanding A/R by 86%.
• Conversion rates for Right Party Contact to a positive cash outcome improved from 8% to an average of 38%
Case Study – System ConversionProSource specializes in system conversion with legacy system cleanup and can help your healthcare facility design a program that addresses key issues including organizing key patient data and clean up of remaining A/R from your old system.
ProSource also provides:• Preregistration • Payment Monitoring• Day One Billing • Insurance Billing and Follow-up• Denial Management • Self Pay Billing and Follow-up
BaCkgROUnd:A Midwest hospital with more than 1,200 staffed beds providing care ranging from trauma and critical care to geriatrics was converting its outstanding A/R to a new practice management system.
The data conversion from the old medical billing software to the new system was a challenge that exceeded planned staff time and budget.
SiTUaTiOn anaLySiS:The hospital turned to ProSource to provide a system conversion solution that could effectively convert one practice management system to another. It was believed that providing highly trained and certified medical billers, completing timely follow-up with patients, and cleaning up remaining A/R from the old system would result in a successful system conversion.
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PROSOURCEHealthcare Revenue Cycle Solutions
AN ARRAY SERVICES GROUP COMPANY
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