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Application Performance Testing ensuring Optimal Performance and Business Continuity in New Enviroment using Apache JMeterFinancial Services
Quality Assurance / Quality Control
CASE STUDY
INDUSTRY
SERVICE
Audatex is a global provider of claims solutions, delivering deeper intelligence into the ownership lifecycle via technology innovation. Audatex has earned recognition for providing intelligent software solutions enhancing efficiency of automobile claims processing, recycling workflows and collision repair. They are the only American provider that accesses all data points pertaining to the complete vehicle owner lifecycle including the Dealer, Appraiser, Insurer, Maintenance and Repairer.
the Client
the Ask
Audatex has two mission-critical systems for managing business operations aimed at catering to customers.
The client was embarking on an initiative to create a new environment and consequently wanted to confirm application usage remained unaffected in the new environment, ensuring business continuity in the process. Moreover, Audatex wanted to ensure the two applications performed optimally in the newly configured environment to promote seamless services to its customers.
The client was looking to join hands with an expert to develop a performance testing strategy, analyze application performance, and acquire key metrics when the number of users increased.
Shop Back Room ApplicationA web application for the management of body shop operations
Claim WatchA web application providing a real-time view of the repair status of vehicles
Background
Quadrant 4 developed the strategy and positioned Apache JMeter as the tool to execute the performance testing. Leveraging extensive Apache JMeter experience, Quadrant 4 measured the performance of the two applications across different with the following approach.
featured Technology
APACHE JMETER 2.11
Created seventeen test scenarios using Apache JMeter to analyze application performance
TESTING
Captured performance of two applications when load is increasedShop Back Room application
PERFORMANCE
Captured response time against varying types of concurrent users, overall response latency against elapsed time, and server hits per second, for 10 and 25 concurrent usersRESPONSE TIME
A 100% pure Java application designed to load test client/server software (such as a web application). It may be used to test performance both on static and dynamic resources such as static files, Java Servlets, ASP.NET, PHP, CGI scripts, Java objects, databases, FTP servers, and more. JMeter can be used to simulate a heavy load on a server, network or object to test its strength or to analyze overall performance under different load types.
Solution
For user loads of 25 concurrent users, shop backroom application handled 470 requests
per second. For user loads of 25 concurrent users, claim watch application handled 350
requests per second. The System went live in the new environment without any outage or
interruption in service to the existing users. Our client was able to confirm and benchmark
the performance characteristics of applications in the newly configured environment and
benefited from enhanced scalability and capacity planning for future loads and user base.
“Quadrant 4 developed the strategy and positioned Apache
JMeter as the tool to execute the performance testing.”
Quadrant 4 has grown into a trusted partner for Audatex.
We recently conducted similar performance testing for
additional Audatex applications and are now assisting the client
in creating insightful reports for specific business areas in order
to drive transformative data capturing for their systems.
Looking Forward
Results
Quadrant 4 Services, a business division of Quadrant 4 System Corporation, provides a wide range of IT services to help organizations transform their business. As a trusted technology partner, we deliver technology solutions that meet our clients’ evolving business needs and deliver value to clients’ businesses.
Quadrant 4 provides comprehensive Quality Assurance and Quality Control services to ensure organizations meet their quality goals and promote top quality applications and products to win customer confidence. Our experienced team of quality assurance experts leverage proven methodologies, frameworks and tools to accelerate time-to-market while ensuring premium application quality at a reduced cost. QA offerings include test automation, performance testing as well as security testing.
Contact us at [email protected]
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