Case Study on Intranet Migration to Liferay

CIGNEX Datamatics Confidential www.cignex.com

An Intranet Portal Solution using Liferay 6.x

Simple way to stay connected….

Presented byName: Angana ChatterjeeEmail: [email protected]: Sr. Marketing Consultant

mailto:[email protected]


Client Overview

• CIGNEX Datamatics is the global leader in Open Source Enterprise Solutions– Portals;– Content; and – Big Data.

• Since 2000 CIGNEX Datamatics has focused on Making Open Source Work TM for enterprises using industry-standard open platforms and integrating with existing systems to improve client’s profitability.

• CIGNEX Datamatics is headquartered in Santa Clara, USA and is a subsidiary of Datamatics Global Services Ltd.– 400+ employees spread across

• India (Ahmedabad, Bengaluru, Mumbai & Gurgaon);• US (Santa Clara, Denver & client sites); and • Singapore

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Challenges

• Lacked CMS capability – Large turn around time for content updates– Affected real time communication and collaboration– Centralized admin control

• Difficulty in navigation & searching– Scattered & unstructured knowledge & information– Repeated information– Employees lacked awareness on available information

• Look and feel– Theming was missing– Inconsistent page layouts– Lacked user-friendliness

• Browser compatibility issues

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The existing Intranet was developed using Liferay Social Office 5.x, there was a need for redesigning an intranet to address following challenges


Business Objectives

• Primary Objectives– Single Collaboration Platform– Centralized Organizational Knowledge Base – Effective (timely) Corporate Communication

• Secondary Objectives– Sharing Departmental Information and Resources– Information/Knowledge Sharing– Connecting Employees

• Forums• Blogs• Messaging Boards/Corporate Messaging

– Internal Branding• Awareness, Usage and Value of Corporate Brand

– Updates on Company/Industry • Company News• Business-specific Knowledge• Industry News

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Intranet Development Lifecycle

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Conceptualize Create Design Develop Integrate & Deploy

• Focus Groups• 1:1 User

Survey• Competitive

Benchmarking• Requirement

Gathering• Brain

Storming• Heuristic

Evaluations

• Technology Evaluation

• Wireframes Creation

• Information Architecture Planning

• Creative Composition

• Page Layout• Logo, Icon,

Banner design etc.

• Web Design Layout

• Develop Prototype

• Developing HTML, CSS, Images, Scripts, Style Sheets

• Incorporating Standards Compatibility

• Browser & Platform Compatibility

• Theme Integration

• Technology Integration

• Internal Application Integration

• Data migration from Old Portal

• PRD• New Features• Use Cases• Basic Sitemap

• FRS• Proposed

Sitemap• Information

Architecture

• Design Mock-up

• Graphics: logo, icons, banners etc.

• HTML mock up pages

• CSS, Scripts, Style Sheets

• Theme & Layout as per technology

Project Management, Requirement Change & Control, Configuration Management, Reviews, Support & Maintenance

Deliverables


Solution & Features

• Single Collaboration Platform– Creating and sharing knowledge, information, updates

• Easy to use & find information– Predictive and easy navigation– Content curators to keep specific pages updated– Faceted search offering search categories– Elaborated profile

• Look & Feel– Consistent look and feel across sections

• Recreational space-Foyer– Informal discussion boards– Restaurant reviews, ratings & feedback– Classified for buy, sell & rent

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Welcome to CENTRAL

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Branded intranet with logo


Predictive and Easy Navigation

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Mega-Menu Bread-Crumbs

Standard Side-Panel Defined Page Structure


Consistent look and feel across sections

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Uniform Menu across all pages

Only 3 & 2 column layout

Standardized left panel

Uniform Tool Bar with Menu, Widgets & Search

Global Search across all pages

Message Alert for instant focus


Creating and Sharing Knowledge

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Building team knowledge base with articles, forums and documents

Centralized space for department policies, guidelines and forms

Content rating, tagging & commenting


Content curators to keep pages updated

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Section specific content Admin

Zero dependency

Flexibility of editing content

Separate document library


Faceted Search

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Global search with categories

Advanced search with options

CIGNEX Datamatics Confidential www.cignex.com 13

Elaborated Profile

Professional & Personal profile pages

Contact details at fingertips

Invitations & Thank You notes

Highlight professional achievements

Personal calendar

Share personal interests

Share pictures & albums


Recreational Space

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Classifieds section to Buy/Sell/RentRestaurant reviews enabled with

commenting and rating

Informal discussion boards to discuss miscellaneous topics


Themes to reflect festivals, seasons etc. all…

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Smoky Theme US Independence Day ThemeSunflower Theme for Spring

Corporate Theme (company specific) Color Theme


Winning Trends Incorporated

• Mega Menu or Main Navigation• Content curators to keep specific pages updated• Editorial control of the intranet homepage and other sections • Employee and department team sites • Joining discussions in form of Comments on blogs, forums, articles etc.• Staff directory and employee profile pages• Development process for intranet redesigns • Company and industry news• Consistent navigation and clear IA • Knowledge Sharing• Group Inputs in form of rating and most viewed resources

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Technology Platform

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Platform Details

Technology Liferay 6.0.6

Platform Server - Linux Cent OS 5.5

Hardware CPU: Intel(R) Xeon(R) CPU E5420 @2.50GHz, RAM: 4GB, Hard Disk: 21 GB

Database My SQL 5.0.77

Web server Tomcat 6.0.29

Other Applications mpeg 0.8.2 for video converter, mule 3.1.2 for service expose


Re-usable Components

• News & Alerts• Announcements• Bookmarks• Calendar Events• Community Sites• Recent Activities• Employee Directory• Documents• Invites• Knowledge Base• Library• Media Gallery

• My Album• PDF Display & Viewer• Polls• Profile • Search Portlet• Thank You Notes• Weather• World Clock

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All mentioned portlets could be reusable with changes in CSS, and property changes


Portal Visit Statistics – 90 days

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Type(Measured using Google Analytics)

Old Intranet* Redesigned Intranet*

Page Visits 9,651 74,745

Unique Visits 1,896 12,914

First Time Visits 1,631 1,808

Returning Visits 8,020 11,106

* Data is for a span of 90 days


Business Objectives Achieved

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Objectives Achieved (in %)• Primary Objectives– Single Collaboration Platform 75%

– Centralized Organizational Knowledge Base 85%

– Effective (timely) Corporate Communication 90%• Secondary Objectives– Sharing Departmental Information and Resources 80%– Information/knowledge sharing 80%– Connecting Employees• Forums 95%• Blogs 95%

• Messaging boards/corporate messaging 85%– Internal Branding

• Awareness, usage and value of corporate brand 60%– Updates on Company/Industry • Company news 100%• Business-specific knowledge 80%• Industry news 80%


Business Benefits

• Improved employee productivity– Single Collaboration Platform– Centralized Organizational Knowledge Base – Effective (timely) Corporate Communications

• Increased & effective communication & collaboration– Sharing Departmental Information and Resources– Information/Knowledge Sharing– Connecting Employees

– Forums– Blogs– Messaging Boards/Corporate Messaging

– Internal Branding– Awareness, Usage and Value of Corporate Brand

– Updates on Company/Industry – Company News– Business-specific Knowledge– Industry News

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Thank You. Any Questions ?

Making Open Source Work

Date post:	15-Jan-2015
Category:	Technology
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