CASE STUDY

Performance Snapshots

CONTENTS

• TOS Collections• Denied Claims Holds• Exam Time• Email and Portal Sign-ups• Annual Wellness Visits• PHQ-2/9 Depression Screening• Social Determinants of Health• MIPS Measures• Quality Measures• ROI Reporting• Epion Trial Results

CASE STUDY

15.3%

65.8%

0%

10%

20%

30%

40%

50%

60%

70%

80%

Pre-Live Epion

Specialty: Family MedicineNumber of Providers: 6Locations/Region: 1/Boston AreaEpion Go-Live Date: 8/2018

>4.3XINCREASE

TOS Collections

• Presentation of balances built into workflow

• No staff interaction on payments

• Built in credit card swiper• Accepts all major credit, HSA

and FSA cards

CASE STUDY

40.7%

23.5%

0%

10%

20%

30%

40%

50%

Pre-Epion Epion

Specialty: Multi-SpecialtyNumber of Providers: 250Locations/Region: 90/NJEpion Go-Live Date: 2019

>42%REDUCTION

Denied Claims Holds

Resulting from more accurate and

complete data collection

$8,074

$19,831

$1,229

$5,224

CASE STUDY

Pre-Live Live with Epion

Specialty: MultispecialtyNumber of Providers: 277Locations/Region: 6Case Study Period: 2016-2018

4:26FEWER MINUTES

Exam Time

Increased capacity to see more patients

41:4937:23

Reduction in Average Patient Time in Exam Room

CASE STUDY

13.0%

22.9%

0%

5%

10%

15%

20%

25%

30%

Pre-Live Epion

27.0%

60.3%

0%

10%

20%

30%

40%

50%

60%

70%

80%

Pre-Live Epion

Specialty: OB/GYNNumber of Providers: 150Locations/Region: 36/CTEpion Go-Live Date: 2/2017

Email and Portal Sign-Up

1,194

9,159

453

1,974

1,213

4,413

531

880

>2.2XEmail Collection

INCREASE>1.8X

Portal Sign-Up

INCREASE• Email collection

mandatory• Triggers invite to

patient portal• Allows for out-of-

office patient communication

CASE STUDY

Goal

2018. EPION HEALTH. INC. ALL RIGHTS RESERVED, CONFIDENTIAL, DO NOT DISTRIBUTE

Specialty: Family MedicineNumber of Providers: 40Locations/Region: 18/NJEpion Go-Live Date: 6/2017

425

1,250

0

500

1,000

1,500

Pre-Live Epion

>3XINCREASE

• Goal: 90% of eligible population

• Generates $2.1M in Additional Revenue

Annual Wellness Visits

CASE STUDY

2,038

7,033

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

Pre-Epion Epion

Specialty: Family MedicineNumber of Providers: 135Locations/Region: 29/OhioEpion Go-Live Date: 8/2017

3.5XINCREASE

PHQ 2/9 Depression Screening

In Patients Identified as at Risk* for Depression

*Patients with a score >4 on the PHQ 2/9 Screener

CASE STUDY

13.8% 16.1%

95.9%

0%

20%

40%

60%

80%

100%

Pre-Epion Non-Epion Epion

Specialty: Family MedicineNumber of Providers: 15Locations/Region: 7/MAEpion Go-Live Date: 8/2018

7XINCREASE

Social Determinants of Health

• Discrete integration into athenaNet social history

• Custom questions to determine patient population risks

After Epion Launch

CASE STUDY

9.8%

95.7%

0%

20%

40%

60%

80%

100%

Pre-Epion Epion

Specialty: Family MedicineNumber of Providers: 4Locations/Region: 1/MAEpion Go-Live Date: 8/2018

9.8XINCREASE

Social Determinants of Health

• Discrete integration into athenaNet social history

• Custom questions to determine patient population risks

CASE STUDY

92.6%

47.3%

80.7%72.4%

96.0%

59.3%

93.8%83.4%

0%

20%

40%

60%

80%

100%

Tobacco Use: screening andcessation intervention

Colorectal cancer screening Unhealthy alcohol use:screening & brief counseling

Screening for depression andfollow up

Pre Live Live with Epion

Specialty: Family MedicineNumber of Providers: 33Locations/Region: 1/IowaEpion Go-Live Date: 7/2018

MIPS Measures

Decile6

Decile8

Decile3

Decile5

Decile6

Decile8

Decile6

Decile7

Seven decile increases with potential revenue of $313/mo.

CASE STUDY

42.3%32.6%

73.5% 72.3%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Tobacco Use: screening andcessation intervention

Colorectal cancer screening

All Appointment Types

Pre Live Live with Epion

Quality Measures

26.6%

89.9%

Screening for future fall risk

AWV Appointment Types*

* AWV and AHM

Specialty: Family MedicineNumber of Providers: 33Locations/Region: 1/IowaEpion Go-Live Date: 7/2018

CASE STUDY

$1,541 Value

Per ProviderPer Month

8.5X ROI

$214 Materials Savings

$203 Reduction in Denied Claims

$117 Increased TOS Collections

$318 Increased Reimbursements

$428 Clinical Staff Labor Savings

$261 Front Desk Labor Savings

2018. EPION HEALTH. INC. ALL RIGHTS RESERVED, CONFIDENTIAL, DO NOT DISTRIBUTE

Specialty: OrthopedicsNumber of Providers: 200Locations/Region: 30/NCEpion Go-Live Date: 5/2015

ROI Report

CASE STUDY

21.1%

50.7%

Pre-Epion Epion

Email CollectionRates

26.0%

45.0%

Pre-Epion Epion

TOS CollectionRates

42:5736:10

Pre-Epion Epion

Time in Exam Room

10.8%

15.8%

Pre-Epion Epion

PHQ-2/9 Scores Mild to Severe

13.4%

96.0%

Pre-Epion Epion

Social Determinants of

Health

15.8% Decrease

73% Increase

140% Increase

616% Increase

46% Increase

Epion Trial ResultsSpecialty: Family MedicineNumber of Providers: 72Locations/Region: 8/Boston AreaEpion Go-Live Date: 8/2019

Questions?

If you have any questions about these performance metrics, we’d be happy to set up a

time to meet and share more detail.

Visit our website and schedule a meeting.www.epionhealth.com

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