CASE STUDY: Wells Fargo Streamlines Paperwork Process with OM Plus

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CASE STUDY: Wells Fargo Streamlines Paperwork Process with OM Plus


The Client: Wells Fargo

The Printing Problem: Increased activity in the mortgage refinance market was causing internal

paperwork bottlenecks that delayed the signing process. Client Goals:

Receive and bundle documents from multiplesources.

Create scalability to handle the larger volume of mortgage refinance contracts.

The SituationThe Situation


The Solution: Print Management SoftwareThe Solution: Print Management Software

Wells Fargo upgraded their print spooling software to OM Plus Delivery Manager (DM), a print management software system that takes over a printers’ native spooling system, allowing for:

Print Configuration Re-Routing Automated Fail-Over Load Balancing Bundling Re-sequencing


The ResultThe Result

For Wells Fargo, upgrading to OM Plus DM meant that their document system could work as intended, with mortgage documents being created centrally and collated into a “virtual package” before being sent off to individual bank branches in time for the mortgage closing appointment.


How How OM Plus DM Works

OM Plus works by replacing the native print spooling software in enterprise-level operating systems like UNIX, Linux, and Windows, which do not have the capacity for complex printing applications like the one Wells Fargo needed to perform.


In addition, OM Plus DM helps companies increase efficiency and save money by:

Routing print jobs to available printers Limiting and controlling color printing Bundling and collating documents Balancing print loads Archiving print jobs

Additional Benefits of OM Plus DMAdditional Benefits of OM Plus DM


Print Solutions from PlusPrint Solutions from Plus

OM Plus DM = Delivery Manager+ Advanced Delivery and Confirmation of Print Jobs (Spooler)+ Management of queues+ Value Add Functions e.g. – Secure Print Release, Failover, Load Balancing, Redirect, Restart,

Bundling, Bursting, Tray Mgmt, Audit, Throughput Enhancement, etc.

OM Plus FM = Fleet Manager + Consumable Management+ Device Alerts+ Device Meters

OM Plus RM = Report Manager + Electronic Report Distribution+ Virtual Bursting+ Archiving


Support and LicensingSupport and Licensing

Multiple Licensing Pricing Models – Examples: ILF – one time fee Subscription – 36 months Usage Based – on # of printers Custom Licensing – large opportunities

Free Customer Evaluation 30 Day Trials

Printing Support Direct access to technician 5 x 12 hrs per day (standard) 7 x 24 available Annual support renewals


Plus Tech Contact InformationPlus Tech Contact Information

Telephone Toll free in North America: 877-899-7587 Local: 937-847-0614

Email [email protected]

Website www.plustechnologies.com

Date post:	18-Nov-2014
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CASE STUDY: Wells Fargo Streamlines Paperwork Process with OM Plus

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