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Case Study: Worry Free Application Deployments…Really!
OCT59SA #CAWorld
Wells FargoCA Technologies
ca Opscenter
2 © 2014 CA. ALL RIGHTS RESERVED.
Panel Session
Christopher Lee
Wells Fargo
Application Systems Engineer
JeremyRossbach
CA Technologies
Sr. Product Marketing Manager
Charles Dixon
Wells Fargo
Technology Manager
John Ashby
CA Technologies
Sr. Engineering Services Architect
4 © 2014 CA. ALL RIGHTS RESERVED.
Agenda
BUSINESS AND IT CHALLENGES
CAPACITY PLANNING: WHERE TO START
ACHIEVE CAPACITY PLANNING MATURITY
AUTOMATE DATA COLLECTION
CONTROL THE SPENDING
ACCURACY IS KEY
1
2
3
4
5
6
5 © 2014 CA. ALL RIGHTS RESERVED.
Welcome to the Application Economy
We are in the midst of a business revolution – one where customers interact with businesses via software …
Where apps become the primary focus of the business. Where infrastructure
is no longer an IT decision–it is now abusiness decision to achieve predictive outcomes.
6 © 2014 CA. ALL RIGHTS RESERVED.
We’re in the midst of a business revolution – one where customers interact with businesses via software.
Where apps become the primary focus of the business.
Business and IT
Challenges
7 © 2014 CA. ALL RIGHTS RESERVED.
We’re in the midst of a business revolution – one where customers interact with businesses via software.
Where apps become the primary focus of the business.
Capacity Planning: Where to
Start
8 © 2014 CA. ALL RIGHTS RESERVED.
We’re in the midst of a business revolution – one where customers interact with businesses via software.
Where apps become the primary focus of the business.
Start With Building a Framework
9 © 2014 CA. ALL RIGHTS RESERVED.
Recommended “Stepwise Refinement Methodology”The scope of the question determines the scope of the approach to answering it
10 © 2014 CA. ALL RIGHTS RESERVED.
Automatethe
data collection.
11 © 2014 CA. ALL RIGHTS RESERVED.
Control the
spending.
12 © 2014 CA. ALL RIGHTS RESERVED.
Accuracy is
key.
13 © 2014 CA. ALL RIGHTS RESERVED.
Customer-Facing App Change in Behavior Example
0
50,000
100,000
150,000
200,000
250,000
300,000
8/2
6/2
01
3
8/3
0/2
01
3
9/3
/20
13
9/7
/20
13
9/1
1/2
01
3
9/1
5/2
01
3
9/1
9/2
01
3
9/2
3/2
01
3
9/2
7/2
01
3
10
/1/2
01
3
10
/5/2
01
3
10
/9/2
01
3
10
/16
/20
13
10
/20
/20
13
10
/24
/20
13
10
/28
/20
13
11
/1/2
01
3
11
/5/2
01
3
11
/9/2
01
3
11
/13
/20
13
11
/17
/20
13
11
/21
/20
13
11
/25
/20
13
11
/29
/20
13
12
/3/2
01
3
12
/7/2
01
3
12
/11
/20
13
12
/15
/20
13
12
/19
/20
13
12
/23
/20
13
12
/27
/20
13
12
/31
/20
13
1/4
/20
14
1/8
/20
14
1/1
2/2
01
4
1/1
6/2
01
4
1/2
0/2
01
4
1/2
9/2
01
4
2/2
/20
14
2/6
/20
14
2/1
0/2
01
4
2/1
4/2
01
4
2/2
0/2
01
4
Peak RPM Peak Sessions
New Feature Release Not Communicated
14 © 2014 CA. ALL RIGHTS RESERVED.
Q3 Forecast: Customer-Facing Platforms
CCSSP_CNA
Agent
App
Web
CMS/Tridion – Broker DB
SAML 1.1 – Ping
SAML 2.0 – Ping
SIMS Fraud – ETL
SIMS Fraud – CAD/FUI
Removals
Mobile – SVC/Text Batch
M2
App-ISVS
Accounts
Payments
Web-ISVS
2014 Adds
SAML 2.0 Open SSO
2012 2013 2014
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3
Total Platforms
94 94 93 93 97 98 100 100 102 111 115
High 2 3 4 2 2 4 4 5 4 3 3
Medium 3 4 2 1 4 1 5 3 2 1 3
Low 89 87 87 90 91 93 91 92 96 107 109
15 © 2014 CA. ALL RIGHTS RESERVED.
Achievecapacity planning maturity.
Management commitment
Ask the right questions
Communication
Become predictive
Automation
Ongoing capacity planning
16 © 2014 CA. ALL RIGHTS RESERVED.
For More Information
To learn more about DevOps, please visit:
http://bit.ly/1wbjjqX
Insert appropriate screenshot and text overlayfrom following “More Info Graphics” slide here;
ensure it links to correct pageDevOps
17 © 2014 CA. ALL RIGHTS RESERVED.
For Informational Purposes Only
© 2014 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.
This presentation provided at CA World 2014 is intended for information purposes only and does not form any type of warranty. Some of the specific slides with customer references relate to customer's specific use and experience of CA products and solutions so actual results may vary.
Terms of this Presentation