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Case Study: Worry Free Application Deployments...Really!

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Case Study: Worry Free Application Deployments…Really! OCT59SA #CAWorld Wells Fargo CA Technologies ca Opscenter
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Page 1: Case Study: Worry Free Application Deployments...Really!

Case Study: Worry Free Application Deployments…Really!

OCT59SA #CAWorld

Wells FargoCA Technologies

ca Opscenter

Page 2: Case Study: Worry Free Application Deployments...Really!

2 © 2014 CA. ALL RIGHTS RESERVED.

Panel Session

Christopher Lee

Wells Fargo

Application Systems Engineer

JeremyRossbach

CA Technologies

Sr. Product Marketing Manager

Charles Dixon

Wells Fargo

Technology Manager

John Ashby

CA Technologies

Sr. Engineering Services Architect

Page 3: Case Study: Worry Free Application Deployments...Really!

4 © 2014 CA. ALL RIGHTS RESERVED.

Agenda

BUSINESS AND IT CHALLENGES

CAPACITY PLANNING: WHERE TO START

ACHIEVE CAPACITY PLANNING MATURITY

AUTOMATE DATA COLLECTION

CONTROL THE SPENDING

ACCURACY IS KEY

1

2

3

4

5

6

Page 4: Case Study: Worry Free Application Deployments...Really!

5 © 2014 CA. ALL RIGHTS RESERVED.

Welcome to the Application Economy

We are in the midst of a business revolution – one where customers interact with businesses via software …

Where apps become the primary focus of the business. Where infrastructure

is no longer an IT decision–it is now abusiness decision to achieve predictive outcomes.

Page 5: Case Study: Worry Free Application Deployments...Really!

6 © 2014 CA. ALL RIGHTS RESERVED.

We’re in the midst of a business revolution – one where customers interact with businesses via software.

Where apps become the primary focus of the business.

Business and IT

Challenges

Page 6: Case Study: Worry Free Application Deployments...Really!

7 © 2014 CA. ALL RIGHTS RESERVED.

We’re in the midst of a business revolution – one where customers interact with businesses via software.

Where apps become the primary focus of the business.

Capacity Planning: Where to

Start

Page 7: Case Study: Worry Free Application Deployments...Really!

8 © 2014 CA. ALL RIGHTS RESERVED.

We’re in the midst of a business revolution – one where customers interact with businesses via software.

Where apps become the primary focus of the business.

Start With Building a Framework

Page 8: Case Study: Worry Free Application Deployments...Really!

9 © 2014 CA. ALL RIGHTS RESERVED.

Recommended “Stepwise Refinement Methodology”The scope of the question determines the scope of the approach to answering it

Page 9: Case Study: Worry Free Application Deployments...Really!

10 © 2014 CA. ALL RIGHTS RESERVED.

Automatethe

data collection.

Page 10: Case Study: Worry Free Application Deployments...Really!

11 © 2014 CA. ALL RIGHTS RESERVED.

Control the

spending.

Page 11: Case Study: Worry Free Application Deployments...Really!

12 © 2014 CA. ALL RIGHTS RESERVED.

Accuracy is

key.

Page 12: Case Study: Worry Free Application Deployments...Really!

13 © 2014 CA. ALL RIGHTS RESERVED.

Customer-Facing App Change in Behavior Example

0

50,000

100,000

150,000

200,000

250,000

300,000

8/2

6/2

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/1/2

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/5/2

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/16

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/20

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/1/2

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/5/2

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/9/2

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/13

/20

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/17

/20

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/21

/20

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/25

/20

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/29

/20

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/3/2

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/15

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/23

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Peak RPM Peak Sessions

New Feature Release Not Communicated

Page 13: Case Study: Worry Free Application Deployments...Really!

14 © 2014 CA. ALL RIGHTS RESERVED.

Q3 Forecast: Customer-Facing Platforms

CCSSP_CNA

Agent

App

Web

CMS/Tridion – Broker DB

SAML 1.1 – Ping

SAML 2.0 – Ping

SIMS Fraud – ETL

SIMS Fraud – CAD/FUI

Removals

Mobile – SVC/Text Batch

M2

App-ISVS

Accounts

Payments

Web-ISVS

2014 Adds

SAML 2.0 Open SSO

2012 2013 2014

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3

Total Platforms

94 94 93 93 97 98 100 100 102 111 115

High 2 3 4 2 2 4 4 5 4 3 3

Medium 3 4 2 1 4 1 5 3 2 1 3

Low 89 87 87 90 91 93 91 92 96 107 109

Page 14: Case Study: Worry Free Application Deployments...Really!

15 © 2014 CA. ALL RIGHTS RESERVED.

Achievecapacity planning maturity.

Management commitment

Ask the right questions

Communication

Become predictive

Automation

Ongoing capacity planning

Page 15: Case Study: Worry Free Application Deployments...Really!

16 © 2014 CA. ALL RIGHTS RESERVED.

For More Information

To learn more about DevOps, please visit:

http://bit.ly/1wbjjqX

Insert appropriate screenshot and text overlayfrom following “More Info Graphics” slide here;

ensure it links to correct pageDevOps

Page 16: Case Study: Worry Free Application Deployments...Really!

17 © 2014 CA. ALL RIGHTS RESERVED.

For Informational Purposes Only

© 2014 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.

This presentation provided at CA World 2014 is intended for information purposes only and does not form any type of warranty. Some of the specific slides with customer references relate to customer's specific use and experience of CA products and solutions so actual results may vary.

Terms of this Presentation


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