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8/10/2019 Castrol_Distribution_Group 5.pptx
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Rural Distribution PRESENTED ANJALI AG
NIKHIL JHA
RIDDHI KUPAVAN SHE
NISHANT V
TEJAL MEH
VIJAY DOSA
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Agenda
Lubricant
Industry
AboutCastrol
DistributionNetwork
CastrolRuralDistribution
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4thlargest lubricant market in volume behind US, China andJapan
One of the fastest growing industries in the world with a
CAGR of 11.5%
ValueINR 230 Billion, expected to be INR 462 Billion by2017
Volume1.8 million tonnes in 2013
A very competitive market with 30 established national,international and local players
Growth inautomobileproduction
Greentechnologies
Legislativecompliances
Improveddesign &
economies
Key Drivers
Source: http://www.researchandmarkets.co
*Castrol internal documents
LubricantIndustry
AboutCastrol
DistributionNetwork
Castrol RuralDistribution
Castrol22%
HPCL/
BPCL
18%
Others
20%
Major Pla
http://www.researchandmarkets.com/research/dlnfw9/indian_automotivehttp://www.researchandmarkets.com/research/dlnfw9/indian_automotivehttp://www.researchandmarkets.com/research/dlnfw9/indian_automotivehttp://www.researchandmarkets.com/research/dlnfw9/indian_automotive8/10/2019 Castrol_Distribution_Group 5.pptx
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Automobile
- 45% of the lubricant market
- Commercial and non-commercialvehicles
- 86% Revenues of Castrol
- High Margin
Industrial
- 55% of the lubricant market
- Power, chemicals, railways, metals andmarine
Lubricant Segments
Source: * Castrol Internal Documents
Sales Chann
Original Equipment Manufac
OEMs like Harley Davidson and VolCastrol and recommend Castrol
Castrol Manufactures Co-Branded oil
Bazaar Trade
Spare part shops; dedicated lubricant workshops and authorised service sta
Castrol leads with 19% share compar
Petrol Pumps
PSUs enjoy higher margins through mpumps
LubricantIndustry
AboutCastrol
DistributionNetwork
Castrol RuralDistribution
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LubricantIndustry
AboutCastrol
DistributionNetwork
Castrol RuralDistribution
Castrol India Limited is a partof Castrol Limited UK (Partof BP Group)
CIL is the 2ndlargest
manufacturer of lubricants inIndia
It holds ~22% market share
CIL has a very robustdistribution network all overIndia
Castrol focuses on ththings: affordability,and availability
For FY 2012-2013
Turnover- Rs.3,50 Net Profit- Rs.500
Castrol
AMIE Automobile
Car
Engine Oil ATF
Truck andBus
Engine Oils
Off-Road
Engine Oil Coolant ATFManual
Transmission Fluid
Engine Oils
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Factory Warehouse
Dealer
Head Office
Product Flow
Information Flow
Cash Flow
LubricantIndustry
AboutCastrol
DistributionNetwork
Castrol RuralDistribution
Consumer
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Pre 2005 Phase ( 1991 - 2005)
Emergence of the Indian Middle class
Service Sector explosion Shift in Personal Consumption patterns
Why Rural ?
Post 2005 Phase
Limited growth (300 million) in urban areasand high potential in rural areas (700 million)
Significant increase in the Per Capita Incomelevels
Dramatic improvement in Connectivity andother Government policies
~60% of the potential is in the small towns
LubricantIndustry
AboutCastrol
DistributionNetwork
Castrol RuralDistribution
All India( PCO + MCO + Agri
Population
Market Data
Total Potential
(KL)
Pot Split
(%)
MCO
(KL)
PCO
(KL)
Tract
(KL
40 Lakh + Towns 63314 14.42% 25497 37817 0
10-40 Lakh
Towns 52698 12.00% 27205 25494 0
1-10 Lakh Towns 66419 15.13% 37456 28964 0
Below 1 Lakh
Towns 34643 7.89% 24734 9909 0
5000 + Villages 43883 9.99% 23404 8689 1178
1000-5000
Villages 137518 31.32% 59729 16218 6157
Below 1000
Villages 40579 9.24% 15625 4733 2022
Total 439054 213650 131824 9358
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FactoryWarehouse
Dealer
Head Office
CSD
Product Flow
Information Flow
Cash Flow
LubricantIndustry
AboutCastrol
DistributionNetwork
Castrol RuralDistribution
Consumer
i A i i i C
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PaharpurSilvassa
Patalganga
LubricantIndustry
AboutCastrol
DistributionNetwork
Castrol RuralDistribution
Manufacturing
Three manufacturing facilitiesacross India
Patalganga Paharpur
Silvassa
Base oils are sourced from IndianNational Oil companies such asIOCL, BPCL, HPCL and fromabroad such as Exxon
Base oils are directly sent to the
manufacturing plants These 3 plants produce all products
Paharpur plant is used to serviceEastern Zone
Patalganga & Silvassa plantsservice rest of India
C&FA
Three moth
located clomanufactur
C&FA pickthese warehtransport todistributors
35 CFAs al
operating o
L b i t Ab t Di t ib ti C t l R l
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LubricantIndustry
AboutCastrol
DistributionNetwork
Castrol RuralDistribution
Distribution Network
Over 270 distributors across the country
Service over 70,000 retailers
Stock Norm
Have to maintain a certain amount of Lubricants at all times
Urban14kL; Upcountry - 20kL
Distributor Service Area
The service area for a distributor is decided on the following parameters
Geography; Lubricant potential; Total population
Distributor Replenishment Model
As soon as a DSR takes an order, it gets registered as a secondary sale
Thus the amount ordered is reduced from the total inventory of the Distributor
At the end of every day, if the inventory with the Distributor falls below the stock norm,automatically a primary sale order is created
DistributorsCatc
L b i t Ab t Di t ib ti C t l R l
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LubricantIndustry
AboutCastrol
DistributionNetwork
Castrol RuralDistribution
Credit
Offered by Castrol- 7 days ; Extended toretailer- 14 days
Based on these figures Castrol calculates theROI for the Distributor
But in reality, the credit extends to upto 30days, thus impacting the distributors ROI
Staff
Distributor Sales Representative; GodownOperater; Sales officer; Computer operator
Margin
The distributors are
ROI
Distributors can earn an ROI of 18% in caseif they follow all the norms set by Castrol
For the distributor to earn an ROI, theminimum volume that is to be sold should be35 kL
Servicing
The distributors employ DSRs for ordercollection
The DSRs are provided with a PDA for ordercollection
Each DSR has a PJP, which encompasses 15to 30 outlets
Each DSR works for 6 days a week andrepeats the cycle every week
Distributors
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Distributors Return on InvestmeIdeal Actual
Revenue
Volume (kL) 36 36
Turnover (Annual) 12,00,00,000 12,00,00,000
Turnover (Monthly) 1,00,00,000 1,00,00,000Margin 4.30% 4.30%
Gross Margin -Monthly 4,30,000 4,30,000
Investment
Working Capital 48,00,658 1,29,50,000
WC (Days) 14 35
Expense
Salary & Admin 1,56,838 1,56,838
Delivery Charges 1,00,000 95,616Godown Rent - -
Misc. 1,00,000 99,500
Total Expenses 3,56,838 3,51,954
Net Margin = GM - Exp 73,162 78,046
Net Margin (Annual) 8,77,944.00 9,36,552.00
ROI = Net Margin/ Investment18.29% 7.23%
Lubricant About Distribution Castrol Rural
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Rural Castrol Sub Distributor
LubricantIndustry
AboutCastrol
DistributionNetwork
Castrol RuralDistribution
Network Castrol has over 650 CSDs all across the country
These CSDs enable Castrol to service towns with less than 1 lakh population
Hub n spoke The Rural CSD is located in a town
This CSD would service all the town and all the villages in the 20 km radius
Profile Usually a large retailer/wholesaler
Outlet with at least 250 sq. ft. space
CSD Area The CSD area is decided on the basis of
Geography, Population, Lubricant Potential
Norms Recommended30 days
Actual stocked7 to 14 days
CSD 1
CSD 2
30 k
Distributor an
catchmen
Lubricant About Distribution Castrol Rural
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Rural Castrol Sub Distributor
LubricantIndustry
AboutCastrol
DistributionNetwork
Castrol RuralDistribution
A DSR from the Distributor would visit the CSD once a week to take the order
Further the CSD employs a salesman who would go to the nearby villages to ta
retailersOrdering
The Rural CSDs are serviced just like a normal retailer
No extra credit is provided to them
Credit period is 14 days
But usually this depends on the relation between the Distributor and the CSD
Credit
When a CSD is setup, Castrol offers Rs 9500, apart from 2% on the DLP
After the CSD reaches sales of 2kL per month, he is given 4% discount on the DCastrol support
If the CSD follows all the norms set by Castrol, he should be able to earn an RO
But for this, the minimum Volume sold needs to be 2 kLROI
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CSDs Return on InvestmentRevenue
Volume (kL) 2
Turnover (Annual) 69,53,388.96
Turnover (Monthly) 5,79,449.08
Margin 4.00%Gross Margin -Monthly 23,177.96
Investment
Working Capital 4,16,060.31
WC (Days) 7.00
Expense
Salary 8,000
Misc. 6,000
Total Expenses 14,000Net Margin = GM - Exp 9,178
Net Margin (Annual) 1,10,136
ROI = Net Margin/ Investment 26.47%
Lubricant About Distribution Castrol Rural
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LubricantIndustry
AboutCastrol
DistributionNetwork
Castrol RuralDistribution
StrongNetwork
Currently the Castrol distribution network boasts of over 70,000 retailers consisting of Oil shops, Spare parts sh
Margins Castrol offers margins between 1015%
Apart from the margins there are quarterly schemes
Also yearly schemes on sale exceeding certain quantity
Credit
Ideal case- 14 days; Real life scenario15 days to 60 days
Support
Retailers doing brisk business for Castrol are enrolled for Retail transformation and given Castrol branding, and
Also top selling retailers are enrolled in the Castrol Anmol Ratna program
Servicing
Retailers are serviced by the DSR who visits them on a fixed day every week
Usually retailers stock 14 days worth inventory
The DSR informs the retailer of the various schemes, promotions
Dealers
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References
Amitesh BajpaiASM, Mumbai, Castrol
Abhishek MajumdarSales and Marketing Excellence Manage
Jagdish MalikManagement Trainee
Western Lubes, VashiCastrol Distributors
Castrol Annual Report, 2012-13
http://www.researchandmarkets.com/research/dlnfw9/india
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