tel. 0116 230 1500 email. sales@catalyst-uk.com web. www.catalyst-uk.comcatalyst Catalyst Computer Systems Ltd, Granite House, 58 Loughborough Road, Mountsorrel, Leics, LE12 7AT

IN THIS MONTHS NEWSLETTER...Catalyst support team expands to meet a growing uptake of Platinum.

New look and feel for invoicing and customer orders. Catalyst Platinum masterclass training! Upcoming dates for you and your team.

CATALYST AT THE LAWNS SHOW 2015Jeff and Marc have just arrived back from the caravan trade’s annual gathering at the “Lawns show” in Hull.

The uncharacteristically grey and chilly weather kept the wasps at bay, However interest in Platinum was distinctly brisk! We met with many existing and potential customers. Marc even signed up a deal at the event.

We also forged tighter links within both the caravan and computer industries including some exciting plans for data sharing and integration which will help everyone. We can’t say too much until the T’s are crossed and the I’s dotted but the will to move forward clearly exists and ultimately will make the life of the individual caravan dealer considerably easier.

Thanks to HERCMA for excellent organisation as always, we’ll be back in 2016.

NEW FEATURES We continually update and enhance Catalyst Platinum.

Some updates are so subtle you wouldn’t notice however others are so much more obvious.

The “Invoicing and Customer Orders” screen has been given a new look and feel. Changes to the use of “Default Invoice Accounts” have been made, Users can now

sell through the default invoice account from more than one terminal at the same time. (Please note you can no longer save items against these default accounts.)

Did you know?

• Tabs can be rearranged by dragging the heading for the tab to the new position.

• The columns in lists can be rearranged or resized by dragging the heading for the column to your own preference.

• Windows may be repositioned and changed in size.

In each of these cases above, your preferences are remembered each time you log in.

• Use the F11 key to access online help.

• Use the F12 key to access the ‘functions’ menu

Always check the login screen which lists the latest updates and features.

Don’t forget; All updates and new features are also shown on our website and social media feeds.

https://www.catalyst-uk.com/updates

Getting ready to go, day 1...

The single greatestfrustration of the software developer is the writing of something that’s elegant, useful and free but still inexplicably not used as much as we’d expect. If I’ve learned anything in the 30 years plus I’ve been in this business it’s that software uptake is slower than I ever expect. “Platinum Online” falls into this category. Essentially your Platinum system projected to your smartphone anywhere you can get a mobile internet connection and that’s most places these days.

What can it do for you? Well that depends on your business, Platinum Online automatically reflects your business style from the Platinum modules installed. Image capture for vehicles, workshop jobs and deliveries, stock take and of course reporting are key areas. Want to know how business is going when you are not there? Platinum Online provides the answers.

So if it’s free why is the take up not quicker? I guess that’s just down to how we humans seem to be. We naturally fall into regular patterns of work and once happy that things work pretty well we rarely look for new ideas even if they are for free because that looking and learning takes time and energy from our busy days.

Why are we at Catalyst keen to get you using Platinum from your smartphone? The honest answer is that it’s very, very useful and we very much value happy clients getting the most from our software.Your time and energy invested in change must be rewarded . That reward just got bigger! Platinum Online can now run report generator reports with “on the fly ranges”. Specify a customer, vehicle or whatever as part of the query and see just that relevant information you need. There are endless uses for reps on the road. Bosses in search of answers or even salespeople away from the desk maybe chatting to a prospective buyer.

Yes setting up “Platinum Online” may be a little hassle but our hotline team are here to help and the benefits to you and your business may be huge and it’s free! Get on board, impress friends and be better than your competitors. Get “Platinum Online” working for you!

October Newsletter 2015

“Your Success Is Our Priority”

A WORD OR TWO FROM JEFF...

tel. 0116 230 1500 email. sales@catalyst-uk.com web. www.catalyst-uk.comcatalyst Catalyst Computer Systems Ltd, Granite House, 58 Loughborough Road, Mountsorrel, Leics, LE12 7AT

PLATINUM MASTERCLASS TRAINING EVENTSPlatinum masterclass training events are the perfect opportunity for new starters and existing staff to get up to speed with all the key features and

benefits of specific Platinum modules. SEE www.catalyst-uk.com/training

Held at our Granite House headquarters, you will be part of a small group (maximum 6) to ensure you get the very best out of the training day.

Courses typically run from 10am - 4pm.

Demand for the courses is high so early booking is advisable.

Full day courses are £140 per person

OCTOBER• Wed 7th The Joy of Accounts• Tue 13th Report Generator - So Simple• Wed 28th Customer Retention

NOVEMBER • Wed 11th Stock Control in a Day • Wed 18th Report Generator - So Simple• Wed 25th Vehicle Sales in a Day

DECEMBER• Weds 2nd The Joy of Accounts • Weds 9th Customer Retention• Weds 16th Stock Control in a Day

Private use of our training facilities including instructor can also be arranged for you and up to 5 members of your team, only £300 per day.

Private/Bespoke training events are the perfect opportunity for you and your team to explore the strengths and benefits of Platinum and learn how you can

use them to help Bring in the Business.

HARDWARE HEALTH CHECKS

SEE www.catalyst-uk.com/hardware

NEW FACESCustomer support team grows as demand

for Platinum continues to surge!

With continued strong uptake of Catalyst Platinum DMS across the Motorcycle,

Caravan/Motorhome, Logistics, Agricultural and Retail Sales sectors, we have expanded

our team to stay ahead of demand.

Support manager Nigel Smith (left) welcomes Katy Kitchen (returning) and Steve Hall.

SALES TEAM EXPANDS New starters, Chelsey Barker and Ellie Ses-sions have joined the sales team. Chelsey

will be working closely with Alex in Internal Sales, whilst Ellie will focus on marketing and

is already busy planning a number of key activities.

From left to right - Alex, Marc, Jeff, Mike Ellie, Sarah and Chelsey

SOCIAL MEDIA

Maintaining your hardware is a key process which you should keep on top of to ensure you are getting the best performance from your system. Catalyst offer health checks for computer systems to ensure they are working to the highest standard. We offer advice on the steps which can be taken to improve the performance, reliability and security. All health checks are carried out by senior experienced staff from Catalyst.

With hardware maintenance contract in place - £295+VAT.Without hardware maintenance contract in place - £375+VAT.

What does a health check involve?• We will survey all of your

hardware, from servers to PC’s including your anti-virus software.

• We ensure all PC’s are configured correctly and system performance is as expected.

• Where possible we disassemble PC’s, examine internally, and remove any excess dust which has accumulated.

• When the health check is complete, a report will be given to you; this will reflect the state of all equipment. We would then recommended any changes or upgrades to improve your system.

Make sure you like our page on Facebook, follow us on Twitter and keep an eye out on our You Tube channel for news and updates.

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www.catalyst-uk.com/feeds/news

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“Your Success Is Our Priority”