MEESEVA USER MANUAL
EPDCL – CATEGORY CHANGE APPLICATION
MEESEVA USER MANUAL
FOR
CATEGORY CHANGE APPLICATIONCATEGORY CHANGE APPLICATION
Procedure for applying the Request at Kiosk :
Table 1: Service information at Glance
Figure 1: EPDCL Department
Figure 2: Category Change Application Service Selection
Figure 3: Category Change Request Application Home Screen
Figure 4: Category Change Request Application Request Screen
Figure 5: Category Change Application Request Screen
Figure 6: Request Consumer Details Selection Screen
Figure 7: Aadhaar Authentication Details
Figure 8: Security warning Screen
Figure 9: Selection of Thumb type
Figure 10: Image Captured message
Figure 11: Address for Communication and Informant Details Screen
Figure 12: Upload Documents List
Figure 13: Show Payment Section
Figure 14: Payment Confirmation Section
Figure 15: Receipt ................................
Contents Procedure for applying the Request at Kiosk : - ................................................................................................
List of Tables
Table 1: Service information at Glance ................................................................
List of Figures
Figure 1: EPDCL Department ................................................................................................
Figure 2: Category Change Application Service Selection ................................
Figure 3: Category Change Request Application Home Screen ................................
Figure 4: Category Change Request Application Request Screen................................
Figure 5: Category Change Application Request Screen ..............................................................
Figure 6: Request Consumer Details Selection Screen................................................................
igure 7: Aadhaar Authentication Details ................................................................
Figure 8: Security warning Screen ................................................................................................
Figure 9: Selection of Thumb type ................................................................................................
Image Captured message ..............................................................................................
Figure 11: Address for Communication and Informant Details Screen ................................
Figure 12: Upload Documents List ..............................................................................................
igure 13: Show Payment Section ...............................................................................................
Figure 14: Payment Confirmation Section ................................................................
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The erstwhile Andhra Pradesh State Electricity Board which came into existence in 1959 was responsible for Generation, Transmission and DiUnder Electricity Sector Reforms agenda, Government of Andhra Pradesh promulgated Andhra Pradesh Electricity Reforms Actinto one Generating Company (APGENCO),(APTRANSCO) and Four Distribution Companies (APDISCOMs) as part of the reform process . Those are CPDCL
Note: -At present EPDCL Discoms
This Service Facilitates Citizen to get the EPDCL Charges
Category Type
User Charges
Service Charges
Documents Required
Table
Note: Please upload All Documents as a single fileNote: The asterisk (*) denotes mandatory requirement of documents.
EPDCL - Category Change
The erstwhile Andhra Pradesh State Electricity Board which came into existence in 1959 was responsible for Generation, Transmission and Distribution of Electricity. Under Electricity Sector Reforms agenda, Government of Andhra Pradesh promulgated Andhra Pradesh Electricity Reforms Act, 1998. The erstwhile APSEB was unbundled into one Generating Company (APGENCO), One Transmission Company
) and Four Distribution Companies (APDISCOMs) as part of the reform CPDCL, EPDCL, NPDCL and SPDCL.
coms Services are provided through Meeseva.
This Service Facilitates Citizen to get the Category Change for an existing Connection.
B
INR 35/-
Varies Based on Load
1. Application Form* 2. ID Proof* 3. Request Letter from Consumer4. Latest Bill and Receipt* 5. Ownership Certificate/Sale Deed/Gift Deed
(Selected Proof Document)*
Table 1: Service information at Glance
Documents as a single file. ) denotes mandatory requirement of documents.
The erstwhile Andhra Pradesh State Electricity Board which came into existence stribution of Electricity.
Under Electricity Sector Reforms agenda, Government of Andhra Pradesh promulgated erstwhile APSEB was unbundled One Transmission Company
) and Four Distribution Companies (APDISCOMs) as part of the reform
Change for an existing Connection.
Request Letter from Consumer*
Ownership Certificate/Sale Deed/Gift Deed
Procedure for applying the Request at This section contains instructionLoad change Certificate.
1) In MeeSeva home screen, under as depicted in Figure 1.
2) Select Category Change Application
Figure 2: Category Change Application Service Selection
Procedure for applying the Request at Kiosk: -
ructions for the operators of the Meeseva web application to apply for
eva home screen, under List of Services, select EPDCL Departmentas depicted in Figure 1.
Figure 1: EPDCL Department
Change Application Service in EPDCL as depicted
: Category Change Application Service Selection
s for the operators of the Meeseva web application to apply for
EPDCL Department services
as depicted in Figure 2.
: Category Change Application Service Selection
3) Now Category Change
Figure 3: Category Change Request Application H
4) Select Circle Name and enter Service Number or Customer ID Button As depicted in Figure 4
Figure 4: Category Change Request Application Request Screen
Now Category Change Application Request Screen will be displayed as depictedFigure 3.
: Category Change Request Application Home Screen
Circle Name and enter Service Number or Customer ID and press Get Details As depicted in Figure 4.
: Category Change Request Application Request Screen
Request Screen will be displayed as depicted in
ome Screen
and press Get Details
: Category Change Request Application Request Screen
5) Once the Kiosk press Get Details ButtoFigure 5.
Figure 5
Once the Kiosk press Get Details Button, It displays Consumer details a
5: Category Change Application Request Screen
n, It displays Consumer details as depicted in
6) Select Changing Category Type and Reason for Category Change under Consumer Details as depicted in Figure 6
Figure 6
7) Enter Aadhaar authentication details such as Aadhaar card no and select Biometric device name as depicted in figure
Figure
Changing Category Type and Reason for Category Change under Consumer
in Figure 6.
6: Request Consumer Details Selection Screen
Enter Aadhaar authentication details such as Aadhaar card no and select Biometric device name as depicted in figure 7.
Figure 7: Aadhaar Authentication Details
Changing Category Type and Reason for Category Change under Consumer
Enter Aadhaar authentication details such as Aadhaar card no and select Biometric
8) Clicks on authentication security Warning window displays, checmark and click on Run button
9) Select Thumb type and depicted in Figure 9.
Clicks on authentication security Warning window displays, check the acceptance check mark and click on Run button as depicted in Figure 8.
Figure 8: Security warning Screen
Select Thumb type and place the finger into device and clicks capture
Figure 9: Selection of Thumb type
k the acceptance check
the finger into device and clicks capture button as
10) After place the finger into device. It captures finger print and displays message like Image Captured, and clicks
11) Enter all Address for Communication and Informant Details
Figure 11: Address for Communication and Informant Details Screen
After place the finger into device. It captures finger print and displays message like
Image Captured, and clicks continue as depicted in Figure 10.
Figure 10: Image Captured message
Enter all Address for Communication and Informant Details as depicted in figure
Address for Communication and Informant Details Screen
After place the finger into device. It captures finger print and displays message like
depicted in figure 11.
Address for Communication and Informant Details Screen
12) Collect the necessary supporting documents as indicated in the Category Change Application request page scan the documents and upload into the in Figure 12.
Note: All the mandatory fields have to be filled in; otherwise request will not be accepted by the system. Note: Ensure that the Location of Premises Details of the Consumer is accurate as the concerned officials visit Premises Location during the verification of his/her New Connecparticulars.
13) Click Show Payment. depicted in figure 13.
t the necessary supporting documents as indicated in the Category Change
Application request page scan the documents and upload into the sys
Figure 12: Upload Documents List
elds have to be filled in; otherwise request will not be accepted by the
Ensure that the Location of Premises Details of the Consumer is accurate as the concerned officials visit Premises Location during the verification of his/her New Connec
Show Payment. Another window appears requesting to Confirm Payment
Figure 13: Show Payment Section
t the necessary supporting documents as indicated in the Category Change system, as depicted
elds have to be filled in; otherwise request will not be accepted by the
Ensure that the Location of Premises Details of the Consumer is accurate as the concerned officials visit Premises Location during the verification of his/her New Connection
Confirm Payment as
Note: - Here Charges are varies based on
14) Collect the amount fromas depicted in figure 14.
Figure
Note: Ensure that you have sufficient balance with your service provider (SCA), else the system will not accept the request.
Here Charges are varies based on Category Type.
Collect the amount from the Citizen and click Confirm Payment to submit the request as depicted in figure 14.
Figure 14: Payment Confirmation Section
Ensure that you have sufficient balance with your service provider (SCA), else the not accept the request.
Type.
to submit the request
Ensure that you have sufficient balance with your service provider (SCA), else the
15) On confirmation, a receipt will be generated as depicted in the following figure. The
receipt will contain the Certificate delivery date.
Note: - On submission of the request, C
Change has been entered vide Application Number, Transaction Id and sent to Dept.
16) On submission, the request will be sent to the
for further processing.
17) Once the request is approved by Certificate from franchisee where he/she applied for the Certificate.
On confirmation, a receipt will be generated as depicted in the following figure. The receipt will contain the Certificate delivery date.
Figure 15: Receipt
On submission of the request, Citizen Receives Message. Like your Request for
has been entered vide Application Number, Transaction Id and sent to Dept.
request will be sent to the work flow of the respective
further processing.
is approved by Department, then the citizen need to collect the Certificate from franchisee where he/she applied for the Certificate.
On confirmation, a receipt will be generated as depicted in the following figure. The
Message. Like your Request for Load
has been entered vide Application Number, Transaction Id and sent to Dept.
work flow of the respective Department
, then the citizen need to collect the Load