CBFY In School Settlement 2014 Thank You

A year of

SUCCESSin review

The In-School Settlement Program

April 1st, 2014 to March 31st, 2015

PROGRAM FUNDERS AND PARTNERS

CELEBRATE!Please join us in celebrating some of thesuccess stories and appreciation messagesfrom our partners and newcomers that theIn-School Settlement Program (ISSP) hasworked with and served from the period ofApril 1st, 2014 to March 31st, 2015.

*Note: In each message, where a name or any specific details(such as name of school or name of family members) regarding aclient has been replaced with * to protect confidentiality.

FROM OUR PARTNER AT THE

CALGARY BOARD OF EDUCATION

When newcomers register for school at the CBE Kingsland Reception Centre, In-School

Settlement Workers (ISSWs’) offer individual support and services to all newcomer

students and their families. The ISSWs are a critical component of the operations at the

CBE Kingsland Reception Centre as they are the first contact for the families at the reception

desk. They are integral to a process that orients, admits, and assesses children in preparation

for their first day of school. The ISSWs are able to assess the immediate and longterm settlement needs of the families and in follow-up meetings provide directassistance, information and referral opportunities regarding government,community, cultural and social services available for newcomers. These services and resources

(often provided in a family’s home language) assist families to successfully integrate intotheir new lives in Calgary and Canada. We are profoundly thankful for our partnership with theIn-School Settlement Program.

Liz Spittal-Cote

System Assistant Principal, English Language Learners

Learning Services

Calgary Board of Education

FROM OUR PARTNER AT THE

CALGARY CATHOLIC SCHOOL DISTRICT

The Calgary Catholic School District values the partnership with the In-School

Settlement (ISS) program for the past eight years recognizing it as an integralcomponent of our District Reception Centre. With over 3000 students registering

each year, a large majority of those families are supported by the ISSworkers either through the Reception Centre or at their worksite in our district

schools. Through immediate assessment of family needs and then follow-up

meetings, the ISSW’s provide information to help families deal with the cultural,linguistic and settlement needs experienced with the challenges ofbeing new to Canada. We believe that our newcomer students and their families are

more successful due to this valued partnership.

Anne-Marie Hagel

Supervisor, Instructional Services

English Language Learning

Calgary Catholic School District

THANK YOU FROM A FAMILY FROM

THE PHILIPPINESMarch 18, 2014

hello po kumusta , salamat sa update re garding free resp money naka pag aply ma po kami sabank at may narecieve na po ako . update ko lang po kayo din sa status namin . un po sahousing naka pag log in at educational session na kami sa attainable home pero di po kaminag APLY KASI mag iipon p kami sa pang bayad ng lawyers fee at other fee para di kami mabigla sa other expense . Regarding namn sa older son ko natulungan nyo po ako paano ko cya iguide for his senior high school , naka pili na cya mga subject related sa course ng kukunin forcollege at naka pg decide na rin cya na mag eengenering cya . salamat ulit .

(Translation)

Hello how are you, thanks for the update, regarding free RESP money, we applied already with

the bank and we are receiving it. I would like to update you of our current status. About

housing, we already logged in and attended educational session with AttainableHomes, but we were not able to apply yet because we are trying to save some money for

lawyer's fee and other expenses. Regarding my older son you helped me on how Ican guide him for his senior high school, he was able to select his courses inpreparation for his college/university and he already decided to take engineering.

Thank you again.

*a family from the Philippines


THE PHILIPPINESMarch 20, 2014

Hi *ISSW!

Of course I remember you! We are all doing good here in Calgary, thank you. I hope

you are, too. *My son* is settling well at school, although he still mentions his friends from Ottawa. Our first winter here has been a challenge, as it is indeed colder here than in Ontario. My husband is happy with his new employer as well. I am thinking of going back to school but there's no definite plan yet where to go.

*My son* already has an RESP with another bank but I will check out the link you sent and will also forward it to friends.

Thank you for checking on us. Have a great day!

Sincerely,

*A family from the Philippines


PAKISTANMarch 31, 2014

Dear *ISSW,

First of all many thanks for keeping in touch and sending usefulinformation.I would like to share my working experience with you. I got a wonderfulexperience of working with SAIT and from tomorrow I will start my association as a lunchroom supervisor with CBE. My educational documents are complete and are withAlberta Education Board for final evaluation. I hope to hear from their side in couple ofmonths.

I would take this opportunity to thank you for all you support and co-operation. Take care and ALWAYS STAY BLESSED.

*A family from Pakistan


NIGERIA

April 10, 2014

Hi *ISSW,

Thank you very much for a job well done! I did get very

useful information from you today that I believe would

certainly assist my family and I as we settle in

Calgary. Thanks also for the additional information.

Yours truly,

*A family from Nigeria


RUSSIAApril 15, 2014

Добрый день, Светлана,

пишу, чтобы сказать спасибо, что вы мне посоветовали сходить на информационнуюсессию на программу Business Communication for Accountants (Centre for Newcomers).

Я сейчас учусь по этой программе, а кроме этого я получил грант на оплату обучения ирасходов на жизнь.

С уважением,

(Translation)

Good day, *ISSW,

I am writing to say thank you for your advise to go to an information session on the program Business Communication for Accountants (Centre for Newcomers). Now I am studying in this program, and other than that I got a grant for tuition and living expenses.

Sincerely, *a family from Russia


MEXICOApril 22, 2014

Through this letter, I would like say thank you to all the help that was given to us as new permanent

residents in Canada, City of Calgary, AB. *ISSW connected us with the community by giving us the

information, resources, and steps to start our new life Calgary. One of these resources was by helping

us to obtain library cards. With this privilege we are able to keep informed about the different programs

in the community, access to books, CD’s, movies and most important tool, “the internet” With this tool

my children are able to find answers to their school assignments and to keep connected with others.

The access to the Food bank was offered to us, as we were struggling with finances. This is a service

that I will be thankful forever!

We learned about the importance of having SIN numbers, AB health cards, hospitals, clinic and how to

find a family Dr. We also learned about the interpreter services at the Dr.’s office and at the schools.

We received help with referrals to obtain furniture for our new home. I was registered to a course called

1000 voices to get ready for job interviews and job search which, by the way I successfully finished.

We received winter clothes that we had no idea is necessary for the winters in Canada.

Maps and transit information was explained to us, so we know our way around the city.

I could keep going, describing more of the services we received from The Calgary Bridge Foundation

for Youth through *ISSW, but I have no words to express how thankful we are to found one of your

angels from your foundation.

*A family from Mexico


THE PHILIPPINESMay 2, 2014

Hi *ISSW!

I’m sorry for my late reply...Been busy a little... I got a casual job as banquet server right now at *a hotel* indowntown... Pretty good because it matches my availability. But its only on-call. I’m still looking for otherpossibilities.. And will be thankful for anything that comes in case!

Thank you so much for emailing me about the latest updates about job fairs time and again! Hoping tosee you again! We’re all good! We also just got our very first car here! It was bought from a friend just this30th of April.. Its been great!

Our life is a little better than last 3 months ago! I hope the weather gets better too!

Please *ISSW*, don’t get tired of sending me any useful update about whatever! Its helping meplan out our life here! Good luck and May God bless you and your family always!

Sincerely,

*a family from the Philippines


ROMANIAMay 15, 2014

Hi *ISSW,

Thank you so much for all the information you have sent to me. It's really useful and hashelped me and my family to inspire and keep growing.

I am sorry I didn't get back to you with an update of my situation.

I have great news, I am enrolled in the Accounting and Payroll program from ReevesCollege in Downtown. I will study until February 2015.

I want to ask you if you know more about accounting and payroll volunteer opportunities in NWor Downtown? Can I volunteer for example at Immigration Services or CIWA or CCIS? Or maybein Crowfoot? Let me know, please.

Thank you!

God bless you!

*A family from Romania


KOREAMay 24, 2014

모니카님안녕하세요?

Hi *ISSW*,

이번의워크샵도캐나다생활하는데많은도움이되었습니다.

This workshop was again very helpful for me to adjust to Canadian life.

캐나다 생활에서 즐길 수 있는 축제와 여름 캠프에 대한 자세한 소개와 팁을 주셔서 정말유용했습니다.

The tips and information about Calgary’s summer festivals and summer camps provided by you are incrediblyuseful for me and my family.

그냥인터넷홈페이지에서얻는피상적인정보가아닌직접체험하신내용들도알려주셔서더욱유익한워크삽이었습니다.

Especially, the information you provided us was not only from the website but also from your personal experiencesand that helped me to understand and have more knowledge about summer activities.

항상 가장 필요한 정보를 잘 선택하여 알려주시고 친절한 도움을 주셔서 진심으로 감사합니다.정성껏만드신첨부파일도감사합니다.

I really appreciate that you always select the very needy information for Koreans and support Koreans withkindness. Also, I would like to say thank you for the attached file regarding summer activities.

모니카님도아름다운여름을가족들과잘보내시기를바랍니다.

I hope you have a beautiful summer with your family.

그럼다음기회에또뵙겠습니다. I hope to see you soon.

*a family from Korea*


VENEZUELAJune 11, 2014

Hi *ISSW,

There are no words to describe how grateful I and my family are for your orientation,attention and support, thank you so much! We know you are just a piece in the organization thatyou represent, behind we know that there are many good people helping without expecting anything in return,

but we want to say thank you to each one.

To be honest with you, right now we are sad for the bad news for the loss of my baby, but in other hand always

we receive your nice words and attention.

The next Monday I'll start a part time job, and thanks to your organization I have the tickets for busand train.

Thank you again, my whole family would send many blessings and lots of good vibes... My next goal is toget into a training program (Heavy Duty in Momentum) and get a better conditions for my family and be able to

contribute my part to the society.

Regards

*A family from Venezuela


IRANJune 18, 2014

Dear *ISSW*,

I am writing this letter to express my appreciation to you and all your colleagues who work

in Calgary Bridge Foundation for Youth.

I would like to thank you for your follow ups and good useful information you shared with us with

regard to our settlement works. Your help and support played vital role in making our settlement works to

be done smoothly and flawlessly, especially with regard to my child.

I decided to write this letter after I have finished receiving services from other organizations who have plansand aim to help immigrants during their settlement in order to be able to make a comparison.

I found your help very useful and applicable comparing to other organizations who mostlyasked for signing their service forms to be shown to government, the services that sometimes not providedor provided with unacceptable quality.

Thank you and hope for you and your organization future success.

* A family from Iran


ERITREAJune 19, 2014

Dear *ISSW,

I wish to thank you for all the counselling and assistance you offered to us. I’m now

writing especially because I got a computer donation from the drop-in Centre. I

had no idea how and where I could apply. Now with your help, I’ve got a computer.My children are very pleased to have an access to computer at home. It has also helped me towrite my resume and various job application letters without going to the libraries or some other

centers. I really want to appreciate your kindness, ability andresourcefulness in counselling. I’m also very grateful for being able to contact

you at almost any time. Hope we would always keep in touch.

Sincerely,

*A family from Eritrea


PAKISTANJune 27, 2014

Hi *ISSW,

I am writing this mail just to say thank you as you come to see me on my phone call and guideme about various immigrant associations which are helpful for the people like me. It was a

very productive and helpful meeting.

I still remember those earlier days of my life when I just arrived to Canada and looking for someways to find a place in the Canadian society. I attended those group sessions conducted by you.

Isn't it amazing how I kept your contact number for five years and called you again? Andyou did not disappoint me. Thank you for responding to my call and giving me some of yourprecious time.

I will surely keep in touch and keep you posted but not after five years this time :-) take care

Kind Regards

*a family from Pakistan

GREETINGS FROM A FAMILY FROM

BULGARIAJuly 8, 2014

Hello *ISSP Manager and All Dear Friends,

It's been a long time since we've been in touch. Hope you all are doing well. Thought

we would drop you a quick line to say hello and all the best for you and yourfamilies. At village we do not have internet connection. We have a chance to check oure-mails while we come to the city.

Thanks God, my mother in law is doing well and try to walk and move her hands. Thatis difficult for her, but she is doing her best. *Our children* try to talk in Bulgarian withtheir cousins. *My wife and I* try to enjoy village's life. We would love to hear from youall. Have a great day.

Warm Regards,

*A family from Bulgaria


NIGERIAJuly 8, 2014

Dear *ISSW,

On behalf of my family, I will like to say a very big thank you to you for doing such

a great work towards our settlement today. We have been to a number of

organizations but in all sincerity you have helped our course more than any other

person. We would have settled in better than we are if we had met you before now. We

are very grateful for your time and efforts.

Once again, I thank you.



IRANJuly 27, 2014

Dear *ISSW:

I truly appreciate your help and support. The information that you provided was truly useful andprecious. I should acknowledge that your approach, unlike that of other career/settlement counselor whom I had the

pleasure of meeting at different immigrant serving agencies here in Calgary, was really professional andtargeted in the sense that you did not come up with a bunch of prefabricated pieces of advise that were of a "one sizefits all" nature.

What I liked about your approach was the information session that you organized to know more about your client'simmediate needs and careful notes that you took on that day. These notes were the base of your work

for the next meeting during which you did your best to provide some practical solutions and guidelinesfor your client.

This is what makes your approach different from other practitioners, I think, those practitioners do not go beyond yourinformation session, because they need to serve other clients who are waiting outside. To the best of my knowledge, thesegood people just repeat what they had already told others, with only one difference they just change the name of the clienteach time but prescription remains the same. What makes them happy is just the number of intakes regardless of theoutcome of their work.

Thank you again

*A family from Iran


THE PHILIPPINES

July 31, 2014

Hello *ISSW

I'm grateful indeed to know you and

for this wonderful blessing whom you have

shared for us to avail for free. And for

sure this will help us a lot. From our

hearts, a million thanks and

God richly bless you, too.

From:



IRANAugust 7, 2014

Dear *ISSW,

If you remember I have met you on Tuesday at the CBE. I brought my brotherand his kids to be registered. Just to remind you, you asked about our language,Persian, and we talked about that ... I found you a very kind and lovely lady :)

This is great that people like you provide some helpfulinformation for newcomers, and I would like to thank youagain for your time and helpful tips.

I really hope to you see you again, and wish you have a great day!

*A family from Iran


NIGERIAAugust 10, 2014

Hello *ISSW,

Hope you had a refreshing weekend. I am writing to say a very big thank you for your Kindness to my Family and

I. As newly landed immigrants, we have no friends nor family in Calgary. We are Total Strangers believing God for

directions everyday. You came to us like an Angel on Assignment to help us settle in this land.

We did not know how to commute neither do we know where to start from but you showed us the way. You did not stop

there, you gave us assignments to do and you followed up with calls at intervals. You were early on our scheduled

meetings and you always had a reassuring smile that all will be fine. You were kind and patient with me. The kind ofLove you showed to me is one that exist between Sisters even though we are from different parts of the world.

I really appreciate you for spending your time, money, strength and other resources to be there for us. Thank you for helping

us with the registration at the Library. It beats my imagination that you did all these for FREE! I wonder how I canrepay you. Please lets keep in touch. You are hereby My first friend in Calgary. I look forward to hosting you in my housesomeday. Please do not refuse my invitation. I pray that God will send Destiny helpers your way as you have done for us. Dohave a fulfilled week ahead.

Regards,



THE PHILIPPINESSeptember 3, 2014

Hello & Good Evening *ISSW,

We would like to take this opportunity to thank you for ALL the support &assistance you have initiated to our family.

You're such a good civil servant. The kids are so happy for the Food Bank. I told *my daughter* aboutthe clothes that she's entitled to receive & she jumped for joy. We are looking forward to *my husband’s*

scheduled ILVARC Test on the 2nd of October, and hoping that ALL will be well.

Without these knowledge that you've imparted on us, we don't know about it. We are fortunate to have

known you & indeed your team is lucky as well. A high five commendation for the job welldone. Boomerang TEAM LEAD! Excellent customer service!

Thank you & have a great day!

Yours very sincerely,


THANK YOU FROM AN AGENCY

C.A.R.E.September 22, 2014

To Ivan, Sandra and the whole Calgary Bridge Foundation team,

I’d like to sincerely thank Ivan, Sandra and everyone at the CBFY for your hospitality on May 13th

that was extended to both myself and my colleague Lissette. Visiting from a similar settlement program in

Red Deer, we were hoping to share best practices and learn from the successful InSchool & Library Settlement programs being run through the CBFY. It was our greatpleasure to have spent a full day shadowing different practitioners in schools, libraries and at both theSchool Board intake centres.

During the day we shared many ideas and learned much from the team that we will hopefully be able toimplement in the Central Alberta region & help us expand our settlement programs. We look forward tocontinuing to share information and best practices with the CBFY and welcome you and the CBFY teamanytime to visit us at the Central Alberta Refugee Effort.

Thank you,

Avery Acheson

Intake & Settlement Manager

C.A.R.E, Red Deer


VENEZUELAOctober 8, 2014

Dear *ISSW,

I am writing because I would like to express my gratefulness to you.

I am currently in the second week of Heavy Duty Technician training in Momentum and I thinkit has been more than I was expected. I just want to thank you because you gave me a vision

about the opportunities I had as a newcomer and all the help andadvise you have given to me and my family. Thanks to the organizationthat you represent. You all are doing a really good job! I will try to contact you this Fridaybecause we have a couple of question for you, (as usual)...

God bless you!



INDIAOctober 13, 2014

Dear *ISSW,

A big Thank You to you & your organization for reaching out to all the newimmigrants! You have been very thoughtful to collect all the relevantinformation regarding my profession & family needs. I hardly needed to search anywhere

for any other information, it was very thorough. Regarding my career, I thought to continuewith the NDEB exam that is in Feb & then plan further.

We heartily thank you for being very thoughtful, kind & helping us all the time

with every relevant information. Thank You Very Much. Keep the good work going

as your help is like GSM, guiding the new immigrants.

Thanks & regards.

*A family from India


COLUMBIAOctober 13, 2014

Dear *ISSW,

We hope you are doing very well. We want to share with you the latest news about our family.

With your valuable help *our daughter* was transferred from *School 1* to *School 2*. With this

transfer she has been happy again, and recovered her motivation to study hard. She is doing

pretty well. We are amazed about how positively her adaptation has been. This new school hasopened her new horizons and possibilities such as PE and drama.

*Our son* has been learning a lot in *his* school. He enjoys to play sax and learn French. He has expressed indifferent occasions how happy he is there.

On the other hand, I tell you that *my husband* got a place to study in Bredin Centre for Learning. He is

studying English there and he is very happy because of its methodology. At the same time, it has

been an excellent opportunity for learning more about Canadian culture.

Thank you so much for your cooperation and support, with your help our settlement hasbeen the most memorable process, you are our angel here!!

Best regards,

*A family from Columbia


BULGARIAOctober 28, 2014

Dear Sirs/Madams,

With the following letter we would like to express our gratitude to the Calgary Bridge Foundation for Youth, the In SchoolSettlement Program and personally to our *ISSW*.

Our first interaction with the CBFY was at the CBE center at Kingsland when an advisor presented the Foundation and advised us onthe very important for us information on how to apply for Child Tax Benefit and Alberta Child Health Benefit. He told us that one of hiscolleagues would call us in short time with more information and advices.

Just a week later *ISSW* called us and we arranged a meeting. She advised us on different programs andorganizations supporting immigrants in their first steps in Canada, especially low-income ones like us.She regularly notifies us about different events promoting immigrant inclusion, children’s entertainment and recreation – for example aChristmas party organized by the Firefighters, YMCA free membership for children at grade 6, Halloween discount prices for Calgaryswimming pools and many, many more.

*ISSW* regularly informs and invites us on different workshops on Immigrant assistance and orientation topic.

*ISSW* strongly encouraged us to believe in ourselves and pursue our Canadiandreams, to develop new skills and to adapt ourselves to the labor market, to follow acollege program which would give us better working opportunities. She even advised us on certain programs based on our previousexperience and aspirations.

We know we can rely on her support and advices for which we are very grateful. As she speaks our mothertongue Bulgarian, we can communicate very easily when having difficulties. She takes our problems very deeply and tries to help us

with the best of her skills and expertise. We consider the CBFY and the In School Settlement Program as greattools for helping new immigrants and we are very grateful for their assistance.

Sincerely,

*A newcomer family from Bulgaria


THE PHILIPPINESNovember 13, 2014

Dear *ISSW,

Thank you for your kindness .... winter Jacketreceived last night. We already had have our family doctor and for driverlicense still on progress … I already attended the CCIS informationseminar and waiting for the result after a week, the chance to avail theirprogram is very less as the applicants is more than the required. For mylanguage test I got a schedule on Dec. 03, 2014. Thanks for the givenlinks I can do my practice while waiting.

Best Regards,



NIGERIANovember 16, 2014

Hello *ISSW,

This is to say a very big thank you to you for the

winter jackets. Our friend took pictures of them and

sent to us. They are really beautiful. I never knew winters

jackets do have trousers. I thought it's always just jackets.

Thank you once more. We deeply appreciate.

Best regards



ETHIOPIA

November 18, 2014

Dear *ISSW,

I would like to thank you for all the help you provided to me. You have given me

so much information in just one day. This will help me and my families

settlement in Calgary much more easier. I have already

changed my resume like you showed me and applied for one job. I have also

submitted the recreation and transit form at the center. Again, thank you for your

time.

*A family from Ethiopia


INDIANovember 19, 2014

Hello *ISSW,

Greetings! Thanks for your outstanding support extended, It was when we

were facing the grim challenges of settling down as a PR you rightly advised us withthe various options/ benefit schemes available. Honestly we were only focusing on jobsearch and least concentrated on settlement as we thought this would be temporary.

The situation worsened with neither going good. We should accept that youradvise helped to quickly establish contacts with Clinics,Library and back to school programs which for sure would have taken us a very longtime.

Thanks again for your support.

Regards



VENEZUELA(This message has been translated from Spanish)

November 27, 2014

Dear *ISSW,

Just a note to say hello and to tell you that I have work! I started last week and are veryhappy. I send you my contact . Already, so you can have my cell.

We are grateful for all the support you gave us in the arrival process. We

have been four months in Canada and I think we have made good progress.

Among many recommendations you gave me, I especially loved meeting the CCIS team.They were very friendly and receptive. They helped me a lot in my job search process. I am verygrateful that you put me in touch with them!

Keep in touch. I wish I can see you and have a coffee to tell you more about my experience.

Whatever you need, just ask.

Much love !



CHINADecember 15, 2014

Hi *ISSW,

Thank you so much for talking with my wife and giving herinstructions for future plan. I am sure with your explanation, she will

be clear and confident what to do in the near future. Alsothank you as well as the Calgary Bridge Foundation For Youth for

bringing my kids a computer. It will be very helpfulin their studies and my job hunting.

I’ll be trying to use this computer pretty soon. If there is any problemson this computer, I’ll let you know.

Thank you again for your sincere help!

*A family from China


NIGERIA

December 16, 2014

Hi *ISSW,

Thank you for making this Christmas season

splendid for us with the Christmas hamper and

tree! May God bless you all richly.

Best regards,



INDIADecember 16, 2014

*ISSW,

First of all I'm expressing my gratitude over your hard work andeffort dedicated to us. Recently you came to deliver a laptop for me. I was very delighted tohear from you that I'm eligible for a system and I was more and more happy when you picked itfor me and delivered it to us later, as it was very inconvenient for us to pick it up on that day . I'mexpecting this would aid my upcoming university admission in engineering to a great extend as it

is impossible to continue higher education without the aid of technology, viz. aComputer .And also I like to express my apology for the delay in informing you and contactingyou back after the retrieval. I'm once again thanking you...

Have a nice day.....!!

Thanking You,

Yours Sincerely,



NIGERIADecember 16, 2014

We are using this medium to expressed our profound gratitude for your kind gesture in

nominated my son for the laptop. This has really go a long way in augment my expenses in getting a

Laptop for him. The Laptop has really assisted him to perform his school assignment effectively and also

enhance his computer training.

*father of the family from Nigeria

Below is also an appreciation letter from my son:

I appreciate the help you rendered to me and my family, the winter jackets you gave to

us and the privilege to be able to get the laptop from the Calgary Bridge Foundation. Your help as

being very necessary and important to my family, and we really appreciate the fact that you

chose our family at of lots of others. The laptop as being of good use to me and my family, I usually use

the laptop for my school work and also to watch some movies when am less busy. The laptop as lots of

benefits which makes it important to a family and considering the expenses it might not be affordable but

the help you gave to us as made a huge difference and we are really thankful.*son of the family from Nigeria


THE PHILIPPINESDecember 17, 2014

Good afternoon. Maraming salamat po sa ibinigay ninyo at ng inyong

ahensya na computer sa amin. Malaking tulong po ito lalo na sa

pagaaral po naming magkapatid. Salamat din po at kami ang inyong

napiling bigyan. Kalakip po nito and aming picture. Maraming salamat

po ulit.


(Translation)

Good afternoon *ISSW. Many thanks for the computer that you and

your agency gave us. This is a big help especially for our studies.

Thank you also that you have chosen us. Thank you again.



PAKISTANDecember 17, 2014

Dear *ISSW,

Greetings! I wanted to thank you and the program for the wonderful program that you

are running. It has been a great support for us as newcomers toCanada. With limited resources and minimal friends in a new country your program hashelped our children in enjoying their first Christmas and holiday season. In addition it has also

familiarized them with the Canadian culture. All the guidance and information thatyou provided on recreational activities and our other needs including child health care and

kindergarten have been very useful. The Fire Fighters Christmas event was wonderful.The gifts were very thoughtful, the children really loved them and we as parents really appreciateit. Thank you once again.

Merry Christmas, Seasons Greetings and happy holidays to you your families and the teamrunning this program

Best regards,*a family from Pakistan


THE PHILIPPINESDecember 17, 2014

Hi *ISSW,

Thank you for that wonderful message as well as really trying to

understand the predicament of being a new immigrant like us. Really it

has been a struggle this year for my family, but we are keeping up.There has been some glitches along the way but since we are helping each

other to cope up I think we can do it and hope it will be over. But thanks for

the support and next year will be a Good year...so hope to hear from

you as always..! happy Holidays too!



NIGERIA

December 18, 2014

Hello *ISSW...how are you? Hope you are doing great? Just want

to let you know that we got the Christmas hamperyesterday...The gifts are so much! We also got vouchers and some

money. Thank you so very much for everything, I really

appreciate it. May God bless you and your family real good

too. Thanks.



CHINADecember 19, 2014

Hi *ISSW,

Thank you so much for your time and Christmas gifts! Although I have

been unemployed for more than half a year, your sincere help really has brought us with lots of surprise and happiness. We all like the gifts you gave to us! You made our 2014 Christmas special!

We’d also like to express our thanks to the agencies that assisted us. I hope 2015 will be a lucky year to me and my family!

Merry Christmas and all the best to you and your family!

*A family from China

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