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CCEA Planning Framework for GCE Professional Business Services

IntroductionThe purpose of this Planning Framework is to support the teaching and learning of GCE Professional Business Services A2 Unit 3: Project Management Skills and Processes. The Planning Framework is based on specification content but should not be used as a replacement for the specification. It provides suggestions for a range of teaching and learning activities which provide opportunities for students to develop their knowledge and understanding

The Planning Framework is not mandatory, prescriptive or exhaustive. It is also available in word version and teachers should adapt and develop it to best meet the needs of their students.

Key FeaturesThe Planning Framework:

• Includes suggestions for a range of teaching and learning activities which are aligned to the specification content for GCE A2 Unit 3: Project Management Skills and Processes.

Highlights opportunities for enquiry-based learning. Indicates opportunities to develop subject knowledge and

understanding and specific skills Provides relevant, interesting, motivating and enjoyable teaching and

learning activities which will enhance the student’s learning experience.

Makes reference to supporting resources.


Specification: GCE Professional Business Services

Unit A2 3: Project Management Skills and Processes

Specification Content

Learning Outcomes Teaching and Learning Activities

Resources

Introduction to ProjectManagement

Students should be able to:

demonstrate understanding of the nature of a project and why a business needs project management;

demonstrate understanding of the following project roles:- project manager; - project management team;- team manager;- project users;- project suppliers; and - project board;

explain the key components of the following project management stages:- initiation;- planning;- execution; and- closure and evaluation.

Student activity: thought shower: “What is a Project?” (see resource 1 & 2).

Class discussion: watch video and discuss the nature of a project (see resource 3).

Student activity: research local, national and global examples of projects.

Teacher led: introduce the nature of projects and why a business needs Project Management. (see resource 4-8).

Student activity: use a worksheet to take notes on stages of project management whilst observing video on The Cross Rail Project (see resource 9).

Student activity: research

1. https://vimeo.com/ 301775456

2. Hobbs, P.(2015).Project Management (Essential Managers). [London]: Dorling Kindersley Limited, pp.10-13

3. https:// www.youtube.com/watch?v=VJ4A72g8MTg

4. https://vimeo.com/ 436671064

5. https:// www.youtube.com/watch?v=2E6J3vh-8PU

6. https:// www.nibusinessinfo.co.uk/content/project-management

7. https://www.bbc.co.uk/ sport/football/45183796

8. https:// www.youtube.com/watch?v=Jk-JwtScIlw

9. www.crossrail.co.uk

1

http://www.crossrail.co.uk/

https://www.youtube.com/watch?v=Jk-JwtScIlw



https://www.bbc.co.uk/sport/football/45183796


https://www.nibusinessinfo.co.uk/content/project-management



https://www.youtube.com/watch?v=2E6J3vh-8PU



https://vimeo.com/436671064


https://www.youtube.com/watch?v=VJ4A72g8MTg






individual roles involved in project management. Discuss the findings in groups and feedback to the class (see resources (see resources 10 -17).

Teacher led: differences between a customer and client (see resource 18).

10. Brown, M. (1998). Successful Project Management In A Week. 2nd ed. London: Hodder Education, pp.88-96.

11. https:// activecollab.com/blog/project-management/project-manager-roles-and-responsibilities

2

https://activecollab.com/blog/project-management/project-manager-roles-and-responsibilities#:~:text=Project%20Manager%20Roles%20and%20Responsibilities%20%5B8%20Key%20Roles%5D,Monitoring%20progress.%208%20Managing%20reports%20and%20necessary%20documentation.






Resources

Introduction to ProjectManagement (cont.)

Class discussion: create a comparison table to discuss the differences in roles between the project manager and the team manager.

Student activity: investigate the responsibilities of different individuals involved in the organisation of a project.

Class discussion: discuss the departments within a project management team.

Class activity: discuss the roles within the project management team and decide upon roles for the project:

- Finance- Marketing - Human Resources- Operations

Student activity: create a detailed description of the roles within a project management

12. https:// www.youtube.com/watch?v=Vkd7JGl0-90&feature=emb_logo

13. Bruce, A. and Langdon, K.(2000). Essential Managers Project Management. New York: Dorling Kindersley Publishing, Incorporated, pp.8&9.

14. https:// www.villanovau.com/resources/project-management/project-team-roles-and-responsibilities

15. https:// www.teamgantt.com/guide-to-project-management/what-is-project-management

16. https://bizfluent.com/ info-8232176-roles-responsibilities-team-managers.html

17. https:// www.projects.ed.ac.uk/using-this-site/project-

3

https://www.projects.ed.ac.uk/using-this-site/project-roles-responsibilities


https://bizfluent.com/info-8232176-roles-responsibilities-team-managers.html



https://www.teamgantt.com/guide-to-project-management/what-is-project-management



https://www.villanovau.com/resources/project-management/project-team-roles-and-responsibilities



https://www.youtube.com/watch?v=Vkd7JGl0-90&feature=emb_logo




structure.

Student activity: research the key components of the 5 stages of project management and discuss with the class (see resources 19-24).

roles-responsibilities18. https://

smallbusiness.chron.com/difference-between-customer-vs-client-56387.html

19. https:// www.lifecyclestep.com/open/408.0LifecycleRoles.htm

20. https:// www.smartsheet.com/complete-glossary-project-management-terminology



Resources

Introduction to ProjectManagement (cont.)

Student activity: create a thought shower on each stage of project management, summarising the key components of each stage.

21. https:// www.youtube.com/watch?v=qzUozepFlbE

22. https://www.pwc.com/ jg/en/services/project-programme-management.html

23. https:// www.paymoapp.com/blog/project-management-phases/

24. https:// www.invensislearning.co

4

https://www.invensislearning.com/articles/pmp/what-is-project-life-cycle-and-its-main-characteristics


https://www.pwc.com/jg/en/services/project-programme-management.html



https://www.youtube.com/watch?v=qzUozepFlbE



https://www.smartsheet.com/complete-glossary-project-management-terminology



https://www.lifecyclestep.com/open/408.0LifecycleRoles.htm



https://smallbusiness.chron.com/difference-between-customer-vs-client-56387.html





m/articles/pmp/what-is-project-life-cycle-and-its-main-characteristics

5






Resources

Project Documentation


demonstrate knowledge and understanding of the purpose and content of the following project management documents: - business case; - project brief; - project initiation document (PiD);- project progress report;- project closure report;- plans and registers, including

project plans, and- risk register, issues register and

lessons learned register.

Teacher led: introduction to project management documents.

Student activity: carry out research on each of the project management documents. Detail main points of the purpose and content of each of the project management documents. (see resources 1-14).

Class discussion: discuss the findings in groups and give feedback to the class.

Group activity: groups assigned to one project management document each. Create a checklist of the content to be included in the document.

Class discussion: discuss findings in groups and give feedback to the class.

Student activity: create an explanation of the purpose and content of the key documents

1. https:// www.youtube.com/watch?v=lXT26ZGNPPs

2. Hobbs, P.(2015).Project Management (Essential Managers). [London]: Dorling Kindersley Limited, pp.40&41

3. https:// www.smartsheet.com/business-case-templates

4. https:// www.youtube.com/watch?time_continue=241&v=I1yLCUZ2PMM&feature=emb_logo

5. https:// www.teamgantt.com/blog/use-example-build-great-project-brief

6. https:// www.nibusinessinfo.co.uk/downloads/project-initiation-document-template.doc

7. https://status.net/ templates/project-progress-report-template-free-download/

6

https://status.net/templates/project-progress-report-template-free-download/



https://www.nibusinessinfo.co.uk/downloads/project-initiation-document-template.doc



https://www.teamgantt.com/blog/use-example-build-great-project-brief



https://www.youtube.com/watch?time_continue=241&v=I1yLCUZ2PMM&feature=emb_logo



https://www.smartsheet.com/business-case-templates



https://www.youtube.com/watch?v=lXT26ZGNPPs




used at each stage of the project.

8. https://docs.google.com/ document/d/1r_opPhy6pVW2yKe2HbaC8bMSoUGK5PZeqh56KPsbs90/preview#!#

9. https:// www.prince2.com/uk/blog/prince2-project-closure

7

https://www.prince2.com/uk/blog/prince2-project-closure



https://docs.google.com/document/d/1r_opPhy6pVW2yKe2HbaC8bMSoUGK5PZeqh56KPsbs90/preview#!%23






Resources

Project Documentation (cont.)

10. https:// www.projecttimes.com/articles/10-steps-to-creating-a-project-plan.html

11. https:// www.youtube.com/watch?v=jVaK3YHW5DU

12. https:// www.stakeholdermap.com/risk/risk-register.html

13. https://prince2.wiki/ management-products/issue-register/

14. https:// milestonetask.com/lessons-learned-register/#.XxFjE5uSk2w

8

https://milestonetask.com/lessons-learned-register/#.XxFjE5uSk2w



https://prince2.wiki/management-products/issue-register/



https://www.stakeholdermap.com/risk/risk-register.html



https://www.youtube.com/watch?v=jVaK3YHW5DU



https://www.projecttimes.com/articles/10-steps-to-creating-a-project-plan.html






Resources

Feasibility of the Project


identify client needs and objectives;

carry out research relevant to the project, including:- primary research;- secondary research; - environmental scan using the

PESTLE framework; and- SWOT analysis;

analyse research findings to verify the need for the project;

develop a business case, including project justification, timescales, risks and costs versus benefits of each option;

develop a project brief for a given or chosen project, including project overview, scope and objectives.

Class discussion: examine in detail the viability of client needs and objectives so that informed decisions can be made. Identify key objectives of the project (see resource 1&2).

Group activity: make a list of points to consider in relation to the feasibility of the project and discuss in groups, compare the lists drawn up (see resource 3).

Teacher led: introduction on primary and secondary research methods (see resource 4-7).

Class quiz: test knowledge of research methods (see resource 8).

Class discussion: discuss the most appropriate methods of research for the specific project.

Student activity: carry out primary and secondary research on the project.

1. Burke, R.(2001). Project Management(Planning And Techniques). 3rd ed. United Kingdom: John Wiley & Sons Ltd, pp.40&41.


3. https:// www.youtube.com/watch?v=H_m2HTo3HQI

4. https://www.tutor2u.net/ search?q=market+research

5. https:// www.youtube.com/watch?v=tJi_JsiOs2I

6. https://www.tutor2u.net/ business/reference/marketing-research-secondaryresearch

7. https:// www.youtube.com/watch?v=ELX2kIPmyqY

8. https://www.tutor2u.net/ business/reference/

9

https://www.tutor2u.net/business/reference/marketing-research-revision-quiz


https://www.youtube.com/watch?v=ELX2kIPmyqY



https://www.tutor2u.net/business/reference/marketing-research-secondaryresearch



https://www.youtube.com/watch?v=tJi_JsiOs2I



https://www.tutor2u.net/search?q=market+research



https://www.youtube.com/watch?v=H_m2HTo3HQI




Teacher led: guidance to explain environmental scanning using PESTLE framework and SWOT analysis (see resources 9-11)

marketing-research-revision-quiz

9. https:// www.youtube.com/watch?v=F0KQ-h6v3-s

10. https:// www.tutor2u.net/business/reference/what-is-pest-analysis

11. https:// www.youtube.com/watch?v=Za3FVNBn6Q4&t=312s



Resources

Feasibility of the Project (cont.)

Student activity: research real life business examples of a PESTLE framework and SWOT analysis (see resources 12-14).

Paired activity: Carry out a PESTLE framework and SWOT analysis on a given business.

Student led: present research findings on the need for the project in a variety of formats.

Teacher led: discuss developing

12. https:// www.youtube.com/watch?v=mR9eICQJLXA

13. https:// www.youtube.com/watch?v=I7CT8Ox_Gcg

14. https:// notesmatic.com/amazon-pestel-analysis

15. https:// www.youtube.com/watch?v=lXT26ZGNPPs

16. Hobbs, P.(2015).Project Management (Essential

10




https://notesmatic.com/amazon-pestel-analysis



https://www.youtube.com/watch?v=I7CT8Ox_Gcg



https://www.youtube.com/watch?v=mR9eICQJLXA



https://www.youtube.com/watch?v=Za3FVNBn6Q4&t=312s



https://www.tutor2u.net/business/reference/what-is-pest-analysis



https://www.youtube.com/watch?v=F0KQ-h6v3-s






a Business Case.

Group activity: watch video on writing a Business Case then feedback in groups detailing main points to include in a Business Case (see resource 15&16).

Student activity: create a business case for the project including the following:- Discuss options- Discuss costs and benefits of

each option- Consideration of timescales

and risks

Managers). [London]: Dorling Kindersley Limited, pp.40&41

17. https:// www.youtube.com/watch?v=I1yLCUZ2PMM&t=280s

18. Marcouse, I. Gillespie, A. and Martin, B. Surridge, M. and Wall, N. (1999) Business Studies, Hodder and Stoughton

11

https://www.youtube.com/watch?v=I1yLCUZ2PMM&t=280s






Resources

Feasibility of the Project (cont.)

Teacher led: discussion on project brief. Groups discuss scope and objectives of project (see resource 17)

Student activity: develop a project brief for the project.

Student activity: create a project brief for the project, including the following: Overview

Scope Objectives Risks of project

12




Resources

Initiation Students should be able to:

explain the importance of the initiation stage in project management;

explain the importance of the project initiation document (PiD) in the initiation stage; and

identify and explain the tolerances allowed within a project, for example: time, costs, quality and risk.

Teacher led: activity explaining the importance of the initiation stage of project management.

Student activity- review website and feedback to class on the importance of the initiation stage of project management (see resource 1)

Teacher led: explain the importance of the project initiation document. Group discussion on the importance of the Project initiation document (see resources 2-4)

Group discussion: consider tolerances of time, costs, quality and risk based upon research of similar or previously undertaken projects. (see resource 5&6)

1. https:// www.nibusinessinfo.co.uk/content/five-stages-project-management

2. https:// improvement.nhs.uk/documents/2146/project-initiation-document.pdf

3. https:// www.youtube.com/watch?v=MgKaSDTb_aM

4. https:// www.nibusinessinfo.co.uk/downloads/project-initiation-document-template.doc

5. https:// www.nationaltrust.org.uk/lists/conservation-projects-in-northern-ireland-


13

https://www.nationaltrust.org.uk/lists/conservation-projects-in-northern-ireland-






https://www.youtube.com/watch?v=MgKaSDTb_aM



https://improvement.nhs.uk/documents/2146/project-initiation-document.pdf



https://www.nibusinessinfo.co.uk/content/five-stages-project-management






Resources

Planning Students should be able to:

explain the importance of the planning stage in project management;

develop a plan for a given or chosen project including: − project definition; − scope; − objectives; − deliverables; − resources (staff, equipment and

materials); − activities; − timescales and milestones; − team structures; − roles and responsibilities; − quality plan (quality targets and

methods of quality control); − financial plan (estimated

expenditure); − risk plan (risks, actions to

minimise risks and roles and responsibilities for managing risk); and

− stage review to assess if the project should proceed to the execution stage; and

Interview Guest Speaker who has experience of planning and managing a project

Group activity: construct a project plan to detail the project scope and objectives (see resource 1)

Group activity: identify tasks/deliverables of suggested project in groups. Teacher to assimilate ideas

Group activity: research staff equipment and materials required

Student activity: should build in opportunities for reflection and review when assigning timescales for tasks to be completed.

Student activity: draw up an organisational structure of the team, clearly showing the roles and responsibilities of each team

1. https:// www.nibusinessinfo.co.uk/content/basic-mechanisms-involved-project-management

2. https:// www.youtube.com/watch?v=LCAAivdxVTU

3. https:// www.examples.com/business/quality-management-plan.html


5. https://www.tutor2u.net/ business/reference/critical-path-analysis

6. https:// www.youtube.com/watch?v=poOyKIt7M1g

7. https:// www.youtube.com/watch?v=HfAOkXt5V_8

8. https:// www.youtube.com/watch?v=n47CRyJcJ-8

9. https://www.apm.org.uk/ resources/find-a-

14

https://www.apm.org.uk/resources/find-a-resource/gantt-chart


https://www.youtube.com/watch?v=n47CRyJcJ-8



https://www.youtube.com/watch?v=HfAOkXt5V_8



https://www.youtube.com/watch?v=poOyKIt7M1g



https://www.tutor2u.net/business/reference/critical-path-analysis






https://www.examples.com/business/quality-management-plan.html



https://www.youtube.com/watch?v=LCAAivdxVTU



https://www.nibusinessinfo.co.uk/content/basic-mechanisms-involved-project-management




use project planning tools, including Gantt charts and critical path analysis to plan project tasks.

member. (see resource 2)

Group discussion and student activity: discuss the project’s quality objectives and deliverables. Create a quality plan (see resource 3)

resource/gantt-chart10. Brown, M.

(1998). Successful Project Management In A Week. 2nd ed. London: Hodder Education, pp.50-59.

11. Burke, R.(2001). Project Management(Planning And Techniques). 3rd ed. United Kingdom: John Wiley & Sons Ltd, pp.11-15.



Resources

Planning (cont.) Student activity: list all possible

expenditures the project might involve. Construct a financial plan for the project.

Student activity: research risks and carry out a risk assessment for the proposed project. Discuss in a groups and formulate a risk plan for the project (see resource 4).

Class discussion: carry out a stage review with the class

15



suggesting the progress of milestones to date.

Group activity: assess if the project should proceed to execution stage and report to client.

Teacher led: introduction to Critical Path Analysis and Gantt charts (see resources 5-11)

Student activity: pupils should be asked to write down the steps required to make a cup of tea. Class discussion

Student activity: formulate task list for the project and use to construct a Gantt chart or Critical Path Analysis diagram

16




Resources

Execution Students should be able to:

demonstrate knowledge and understanding of how to review a project at specific points, considering: − achievement of planned

objectives;− time;− cost;− quality;− change;− risk;− issues;− communications; and− client acceptance of

deliverables;

demonstrate knowledge and understanding of relevant registers and reports to provide evidence of monitoring and review, including: project progress report; risk register detailing risks and their status;issues register (all issues being managed formally); andlessons learned register;

Class discussion: review project performance to consider how successful the achievement of planned objectives has progressed (see resource 1).

Student activity: examine the success of the project by using examples of some variables. Compare these to aims and objectives of the project. Complete using Microsoft Power Point.

Teacher led: discussion on content of registers (see resources 2-6).

Student activity: create a template for the following documents on Microsoft Word:- Project Progress Report- Risk Register - Issues Register - Lessons Learned Register

Evidence of monitoring and review regular meetings to make


2. https://status.net/ templates/project-progress-report-template-free-download/

3. https:// www.youtube.com/watch?v=jVaK3YHW5DU


5. https://prince2.wiki/ management-products/issue-register/

6. https:// milestonetask.com/lessons-learned-register/#.XxFjE5uSk2w

17

















demonstrate knowledge and understanding of a stage review to assess whether the project should continue or close.

sure deadlines are met and revisions put into place.

18




Resources

Closure and evaluation


explain the importance of the closure stage in project management;

demonstrate understanding of the steps required to close a project;

explain the importance of the evaluation stage in project management; and

prepare a suitable test to gather feedback from a client, users, team(s) and other stakeholders (as appropriate) to assess the success of the project.

Student activity: to review project closure documentation and prepare a project closure report (see resource 1).

Teacher led: demonstrate the steps to closing a project (see resource 2).

Student activity: explain the steps involved to close the Project.

Class discussion: consider the opinions collected from questionnaires, feedback sheets, verbal statements and evaluation forms from client, users, team(s) and stakeholders (see resource 4).

Class discussion: discuss the importance of the evaluation stage in project management in the form of a thought shower (see resources 3 - 5).

Student activity-create a set of questionnaires to gather

1. https://docs.google.com/ document/d/1r_opPhy6pVW2yKe2HbaC8bMSoUGK5PZeqh56KPsbs90/preview#!#

2. https:// blog.masterofproject.com/project-closure-phase

3. https:// www.linkedin.com/pulse/project-monitoring-evaluation-its-importance-nandwa-muyuka

4. https://docs.google.com/ forms/d/e/1FAIpQLScZuTUdpchomcxVNLtiEAPMcPMpREaXrAlp8_Nuwkj0N298mA/viewform?c=0&w=1

5. https://upraise.io/blog/ project-feedback-template/

6. https://pm- foundations.com/2011/07/25/pm-foundations-–-project-closure-feedback-survey/

7. http://technology.wv.gov/ ProductsAndServices/

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http://technology.wv.gov/ProductsAndServices/pmo/Documents/CLOSING_Project_Closure_Questionnaire_Electronic_Form.pdf


https://pm-foundations.com/2011/07/25/pm-foundations-%E2%80%93-project-closure-feedback-survey/



https://upraise.io/blog/project-feedback-template/



https://docs.google.com/forms/d/e/1FAIpQLScZuTUdpchomcxVNLtiEAPMcPMpREaXrAlp8_Nuwkj0N298mA/viewform?c=0&w=1



https://www.linkedin.com/pulse/project-monitoring-evaluation-its-importance-nandwa-muyuka



https://blog.masterofproject.com/project-closure-phase



https://docs.google.com/document/d/1r_opPhy6pVW2yKe2HbaC8bMSoUGK5PZeqh56KPsbs90/preview#!




feedback from the, Project Client, Project Users & Project Management Team, to assess the success of the project (see resources 3 -7)

pmo/Documents/CLOSING_Project_Closure_Questionnaire_Electronic_Form.pdf

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Textbooks

Brown, M. (1998). Successful Project Management In A Week. 2nd ed. London: Hodder Education.

Bruce, A. and Langdon, K.(2000). Essential Managers Project Management. New York: Dorling Kindersley Publishing, Incorporated.

Burke, R.(2001). Project Management (Planning and Techniques). 3rd ed. United Kingdom: John Wiley & Sons Ltd.

Hobbs, P.(2015).Project Management (Essential Managers). [London]: Dorling Kindersley Limited.

Marcouse, I. Gillespie, A. and Martin, B. Surridge, M. and Wall, N. (1999) Business Studies, Hodder and Stoughton.

Websites

Introduction to project management








www.crossrail.co.uk

https://activecollab.com/blog/project-management/project-manager-roles-and-responsibilities




14








http://www.crossrail.co.uk/











https://smallbusiness.chron.com/difference-between-customer-vs-client-56387.htmlhttps://www.lifecyclestep.com/open/408.0LifecycleRoles.htm

15







https:/www.smartsheet.com/complete-glossary-project-management-terminology



https://www.paymoapp.com/blog/project-management-phases/


Project Documentation







https://docs.google.com/document/d/1r_opPhy6pVW2yKe2HbaC8bMSoUGK5PZeqh56KPsbs90/preview#!#







16


















https://www.paymoapp.com/blog/project-management-phases/





Feasibility of the Project









https://www.youtube.com/watch?v=Za3FVNBn6Q4&t=312shttps://www.youtube.com/watch?v=mR9eICQJLXA





Initiation






17



























Planning





https://www.tutor2u.net/business/reference/critical-path-analysishttps://www.youtube.com/watch?v=poOyKIt7M1g


htps://www.youtube.com/watch?v=n47CRyJcJ-8


Execution






Closure and Evaluation

https://docs.google.com/document/d/1r_opPhy6pVW2yKe2HbaC8bMSoUGK5PZeqh56KPsbs90/preview#!#





18

























https://pm-foundations.com/2011/07/25/pm-foundations-–-project-closure-feedback-survey/


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