Date post: | 16-Jul-2015 |
Category: |
Healthcare |
Upload: | nhs-improving-quality |
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• 2010 DH White Paper: Liberating the NHS
• Built and commercially delivered support to shadow CCGs on ‘authorisation’
• 2011 NHS Commissioning Board review led to us being the largest single provider on national framework (70%+ CCGs)
• Independent evaluation confirmed impact
• Verified that priority for national support with NHS Commissioning Board and CCGs plea for practical Transformational change – learn by doing format
Timeline
• Gravitas/Peers
• Basis for engaging CCGs and partners
• Critical friend
• Diagnosis and challenge
• Design and assembly of evidence-based inputs
• NHS England praise for approach
Link Associates (& Development Advisors)
Link Associates (& Development Advisors)
The Link Associate is perceived by CCGs as a ‘critical success factor of their progress’ with 97% regarding the relationship as ‘important’ or ‘very important’
Mott MacDonald independent evaluation
‘Bricoleur’ – drawing on Prof. Keith Grint’s (2005) paper on wicked problems and clumsy solutions
• Recruitment
• A balanced team – professions, gender, ethnicity
• Development – over 40 days this year (+ buddying)
• Quality assured
• Distinguishes NHS IQ delivery from others
• A unique asset
• Approach and learning shared
Our Faculty
Our understanding and data from working with systems
Practice-level teams
Very senior system leaders- CCG leads, Provider CEOs, - Local Authority CEOs etc.
ProvidersVoluntary sectorPatients
Handful of individuals Large scale events – 120+
Multiple channels and formats Context Priority themes/focus
Impact
“The programme has
been instrumental in
focusing the whole
health community on
our change challenge”
- Convenor, CCG alliance
“The programme has helped the CCGs
create a vision for the future of maternity
services. That probably wouldn’t have
been produced so rapidly or in such an
open and collaborative way without the
programme’s involvement”
- Alliance Programme Manager
“We have the task of leading transformation across primary
care. The programme came at the right time for us. It created a
vehicle for change, enabling us to drive that change as part of the
day job. Having the time out has really helped us to do this!”
- Convenor, CCG Alliance
Measuring impact
Focus on working in partnership, the need for collaboration and shared vision, buy-in and engagement, were expressed as ‘very important’ to the achievement of change challenge objectives
70% of respondents identified better joint working between system partners from their participation in our Programme
Prime Minister’s Challenge Fund
• Trusted team commissioned for high profile priority
• Supporting 20 sites covering 7 million patients
• Diagnostics done
• Demand and fit for PGP verified
• Delivery started: local workshops, coaching of clincialleaders, national learning events, QI facilitator training, webinars…
Prime Minister’s Challenge Fund
• Doubling of size (30-35 sites) and investment (additional £100m) in a second wave
• IQ support to feature in decision letters, we’ll be working with sites 8 weeks before the funding comes through - confirming development needs and aligning improvement to local priorities