Mobily KSA

3G Network & field test Performance

Analysis CC

Alcatel-LucentProprietary – Use pursuant to Company instruction. XXXXX

CC Follow-up Table

Complainer

Network Tech CC #CC Received Date &

Time Appointment: Date &

Time CC DT: Date & Time

3G SR# 1-17183441841Tuesday, March 20,

2012 02:00 PM

Tuesday, March 20, 2012 02:00 PM

Subscriber Name Subscriber # Initial CC Description (As reported by the Subscriber)

Ali Mobile:+0500726222 Low downloading speed

CC Area Serving Cell ID Location Long Lat

HOFUF UHUF3162_A (SC:138) Near site UHUF3162_A 25.45834 49.60502 

Alcatel-LucentProprietary – Use pursuant to Company instruction. XXXXX

Complainer

COVERAGE Outdoor & Indoor

Alcatel-LucentProprietary – Use pursuant to Company instruction. XXXXX

Serving cell

Alcatel-LucentProprietary – Use pursuant to Company instruction. XXXXX

RSCP outdoor

Alcatel-LucentProprietary – Use pursuant to Company instruction. XXXXX

Ec/No outdoor

Alcatel-LucentProprietary – Use pursuant to Company instruction. XXXXX

PSC outdoor

Alcatel-LucentProprietary – Use pursuant to Company instruction. XXXXX

RSCP Indoor

Alcatel-LucentProprietary – Use pursuant to Company instruction. XXXXX

Ec/No Indoor

Alcatel-LucentProprietary – Use pursuant to Company instruction. XXXXX

PSC Indoor

HSPA Outdoor & Indoor

Alcatel-LucentProprietary – Use pursuant to Company instruction. XXXXX

HSDPA Outdoor

HSDPA Max.Throughput : 9.1 Mbps HSDPA Avg.Throughput : 3.2 Mbps

Alcatel-LucentProprietary – Use pursuant to Company instruction. XXXXX

HSUPA Outdoor

HSUPA Max.Throughput : 1.4 Mbps HSUPA Avg.Throughput : 0.8 Mbps

Alcatel-LucentProprietary – Use pursuant to Company instruction. XXXXX

HSDPA Indoor

HSDPA Max.Throughput : 4.1 Mbps HSDPA Avg.Throughput : 2.2 Mbps

Alcatel-LucentProprietary – Use pursuant to Company instruction. XXXXX

HSUPA Indoor

HSUPA Max.Throughput : 1.9 Mbps HSUPA Avg.Throughput : 1.2 Mbps

Alcatel-LucentProprietary – Use pursuant to Company instruction. XXXXX

Customer was facing the issue of low throughput , HSPA throughput values are acceptable .

UHUF3162_A (SC:138) is dominate cell on customer location.

Comments:

Alcatel-LucentProprietary – Use pursuant to Company instruction. XXXXX18 | Presentation Title | Month 2009

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