Center for Competitive Government An Introduction for the Private

Sector

Center for Competitive Government

Center for Competitive Government

The Center for Government and Technology will provide a leadership forum in public management to foster innovative public-private partnership solutions to local government problems. The Center will promote the improvement of the management of local government services, including health and human services, education, public safety, the administration of justice, transportation, and public services using technology and telecommunications through research, education, and public forums.

Mission

Center for Competitive Government

Goals Establish the Mayors’ Summits as the leading conference for the

exchange of information technology with municipal executives in the United States.

Provide a neutral, academic supported venue for private and municipal executives to network and explore partnerships related to information technology, homeland security and public safety.

Establish a new leadership forum in public management that fosters innovative public-private partnership solutions.

Establish a privately sponsored research and educational program in technology management and homeland security at Temple University with participation of leading academicians from other academic institutions and from leading IT companies.

Conduct annually at least one research project on a subject determined by the Board of Governors that will serve as a principal topic at the annual Summit.

Center for Competitive Government

Goals Produce a mix of products including publications, funded

research, academic and professional programs in homeland security and best practices for municipal governments. Continuing activities include edited books on best practices for public executives and non-funded and funded research projects: See, for example, http://www.fox.temple.edu/ccg/publications. The academic and professional programs in homeland security and public safety will seek to integrate the work of academic personnel, executives in IT companies, CIO’s, and directors of homeland security and public executives.

The Programs will seek to leverage and disseminate federal and state Homeland Security and public safety research, especially that work that focuses on information technology, telecommunications and e-Government strategies.

Center for Competitive Government

Select Center Publications Forthcoming

- Innovations in E-Government: Governors and Mayors Speak-out

- Management Innovation in U.S. Public Water and Wastewater Systems

Volumes- The New Public Management: Lessons from Innovating Governors and Mayors

- Reinventing Water and Wastewater Systems: Global Lessons for Improving Management

- Making Government Work: Lessons from America’s Governors and Mayors

Center for Competitive Government

Proposed Governance Structure

Center for Competitive Government

Why engage with local

government?

Center for Competitive Government

IT Spending – State and Local versus other public verticals (in billions)

Source: *Center for Digital Government & Center for Digital Education fiscal year 2003-04 estimates

$81.12

$59.30

$17

$0.00

$10.00

$20.00

$30.00

$40.00

$50.00

$60.00

$70.00

$80.00

$90.00

State & Local Federal Education

Center for Competitive Government

IT Spending – Cities and Counties

Source: *IDC: State and Local Government IT: Trends and Priorities for IT Spending in 2004

Counties IT Budget Share 2003*

Telecom12%

External IT21%

IT Personnel17%

Hardware30%

Other1%

Software19%

City/Municipal IT Budget Share 2003*

Telecom6%

External IT14%

IT Personnel19%

Hardware36%

Software25%

Center for Competitive Government

State and Local Software Market

Source: *IDC: State and Local Government IT: Trends and Priorities for IT Spending in 2004

Center ofDigital Governmentestimates for 2004

Total Market Size (billions)

Percentage of Total

Software Percentage

Market Size (billions)

County and City $81 60% 22% $11State $81 40% 20% $6

$17

Center ofDigital Governmentestimates for 2004

IDC survey for2003 actual

spend

Center for Competitive Government

Overall State and Local Trends* Top Strategic Priorities for 2004

- Improving quality of services- reducing operating costs- streamlining operations

IT Budgets are decreasing or staying the same in 69% of state and local governments - Increasing need to see ROI for project approvals

Most important factors in purchase decisions- 1) Price- 2) Integration with legacy systems

Homeland Security is a low priority in 2004, however, priority will increase as fed funding trickles down

Citizens are demanding more eGov solutions from government offices

GSA schedules playing an increasing role

Source: *IDC: State and Local Government IT: Trends and Priorities for IT Spending in 2004

Center for Competitive Government

IT Priorities for 2004*Q: How important are the following business goals to your agency’s FY04 strategic priorities?

Source: * IDC: State and Local Government IT: Trends and Priorities for IT Spending in 2004

0 1 2 3 4 5

Address Homeland Security

Improve revenue tracking

Address shrinking workforce challenges

Explore new revenue sources

Streamline operations and workflows

Reduce operating costs

Improve quality of services

Total State County Municipal

Improving service quality, reducing costs and streamlining operations were top priority

Surprisingly, Homeland Security was not a top strategic priority to state and local IT managers

HLS may not be an ’04 priority but will be increasingly important in ’05 and beyond due to Federal funding

Data center consolidation, eGov initiatives align with top priorities

IDC Survey, N=100, scores from 1 to 5, 1 = not at all important and 5 = very important. Survey was IT managers of various levels from state, county and municipal governments

Center for Competitive Government

Center Stakeholders

Mayors and City Managers

County Executives

CIO’s supporting local levels of government

Local government department heads for health and human services, education, public safety, the administration of justice, transportation, and public services agencies