Centricity Practice Solution Accounts Receivable and Collections – Making the most of Centricity’s features
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The content of this presentation represents the views of the author and presenters.
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A little about us…
HealthCo Information Systems
• GE Centricity Value Added Reseller
• Over 400 clinics
• 2013 and 2014 GE Channel Partner of the Year
Presenters:Andrea Cunningham, Director - Professional ServicesKelly McAvoy, Implementation Consultant
Our Agenda
Centricity Components AR
Collections
Account Summary
Financial Dashboard
Functionality to improve your workflows
Best Practices
“medical practices leave up to 30% of their reimbursement behind….” the Medical Group Management Association estimates”
“harder then filing Federal Income Taxes……can be more than five different entities sharing responsibility….”
It’s complicated
Centricity Practice Solutions • Registration
– Insurance / Financial Class / Allocation Sets/ Eligibility
• Orders and Charge Entry– Efficient processes to capture
• Billing and Claims Management– EDI Claims / Remittance
• Accounts Receivable and Collections– Insurance and Private
Accounts Receivable Component
Accounts Receivable Component
• Optimize field utilization
• Field Sort
– Status
– Filing Method
– Insurance Carrier
– Visit Owner
Accounts Receivable
Easily view Transactions
Visit Record
• Summary Line
• Billing Notes
• Correspondences
• Claims
• Visit Owner
Document and Own
Collections Component
• Managing High Risk A/R
– Insurance
– Patient
• Payment Plans
• Letters
• Auto Roll
Collections Component
• Visit Owners
• Collections Groups
• Restrictions on Scheduling Patients
Collections Criteria
“High Risk A/R”
MaximizeScreen
Real Estate
It’s in the Settings (System>Application)
Denials & Appeals
• Denial Management
– Tracking
– Trending
• Appeals
– Tracking
It’s in the Settings
Document and Share
Letters
• Patient/Guarantor Letters
• Insurance Letters
• Appeal Letters
Mail Merge Fields
Follow Up
• Make sure you have a Plan
• Track your work
• Letting Go
• Interfaces
Account Summary
Account Summary
• 3 Views
– Guarantor
– Financial Summary
– Transaction History
Account Summary
Financial Dashboard
Financial Dashboard
Questions