Imagination at work.

Centricity Technical Conference

Centricity Business “Operational Analytics”

Today’s Presenters

•Evan Desmarais - InterSystems

•Brian Coles - GEHC Centricity Business

October 2014 CTE/CHUG

Centricity Business – “Operational Analytics”

Agenda

1. Technology Roadmap (Extract)

2. Operational Analytics

a) ZEN Reports

b) DeepSee

Engineering Priorities

Reduce costsTechnical cost of ownership need to be lowered while still delivering the best technology possible

Better access & user experienceConsistent and meaningful user experience with anytime/ anywhere access

End-to-End IntegrationProvide better integration capabilities from payers to providers

Mission: Improving Financial Performance

Descriptions of future functionality reflect current product direction, are for informational purposes only and do not constitute a commitment to provide specific functionality. Timing and availability remain at GE’s discretion

and are subject to change and applicable regulatory clearance.

•Early and frequent delivery, Deliver sooner key customer values

•Continuous and early testing, raising the bar on software quality

Engineering Strategies

Be Agile

•Simplify and refactor our proven RCM solution•Modernize our UI with device agnostic approach•Refresh our service-oriented architecture

Simplify

Deliver more value with the help of our key partners:Lift

Descriptions of future functionality reflect current product direction, are for informational purposes only and do not constitute a commitment to provide specific functionality. Timing and availability remain at GE’s discretion

and are subject to change and applicable regulatory clearance.

DeepSee and Zen Reports – Operational Analytics

Browser based launch for reporting with HTML and PDF formats

Department level real-time analytics w/ Interactive dashboards

Ensemble

Business Process Management enables for modeling, execution and monitoring of business processes

Service Architecture

Access to Caché objects and service layer

JSON and RESTful services in conjunction with Ensemble

Descriptions of future functionality reflect current product direction, are for informational purposes only and do not constitute a commitment to provide specific functionality. Timing and availability remain at GE’s discretion

and are subject to change and applicable regulatory clearance.

DeepSee and Zen Reports – Operational Analytics

Browser based launch for reporting with HTML and PDF formats

Department level real-time analytics w/ Interactive dashboards

Ensemble

Business Process Management enables for modeling, execution and monitoring of business processes

Service Architecture

Access to Caché objects and service layer

JSON and RESTful services in conjunction with Ensemble

Descriptions of future functionality reflect current product direction, are for informational purposes only and do not constitute a commitment to provide specific functionality. Timing and availability remain at GE’s discretion

and are subject to change and applicable regulatory clearance.

Operational Analytics

Operational Analytics

• Analytics for the front line

• Modernize Legacy Output

• Personal Productivity KPIs

• What is today’s Crisis?

0

1

2

3

4

5

6Current State

Metric 1 Metric 2 Metric 3

Descriptions of future functionality reflect current product direction, are for informational purposes only and do not constitute a commitment to provide specific functionality. Timing and availability remain at GE’s discretion

and are subject to change and applicable regulatory clearance.

ZEN Reports

ZEN Reports

• InterSystems Cache Feature

• Reporting Framework

• HTML, PDF, XML, XLSX

• Browser Based

• Native to Caché

• More value from the Technology stack

• Modernize Legacy Output

Descriptions of future functionality reflect current product direction, are for informational purposes only and do not constitute a commitment to provide specific functionality. Timing and availability remain at GE’s discretion

and are subject to change and applicable regulatory clearance.

ZEN Reports – Skill Set

• Cache Programmer Skills

• SQL

• Cache Object Script

• HTML and Web

• COMING SOON

• InterSystems Visual Reporting

Descriptions of future functionality reflect current product direction, are for informational purposes only and do not constitute a commitment to provide specific functionality. Timing and availability remain at GE’s discretion

and are subject to change and applicable regulatory clearance.

Descriptions of future functionality reflect current product direction, are for informational purposes only and do not constitute a commitment to provide specific functionality. Timing and availability remain at GE’s discretion

and are subject to change and applicable regulatory clearance.

DeepSee

DeepSee

• Dashboards

• Pivots

• Interactive

• Action-able

• Native to Caché

• More value from the Technology stack

Descriptions of future functionality reflect current product direction, are for informational purposes only and do not constitute a commitment to provide specific functionality. Timing and availability remain at GE’s discretion

and are subject to change and applicable regulatory clearance.

DeepSee – Skill Set

• GE Delivers cube data source

• Configurable update frequency

• End User Organizations can:

• Create Dashboards

• Pivots

• Drill Throughs

Descriptions of future functionality reflect current product direction, are for informational purposes only and do not constitute a commitment to provide specific functionality. Timing and availability remain at GE’s discretion

and are subject to change and applicable regulatory clearance.

User Portal

Query Engine

Data Model

DeepSee Anatomy

Descriptions of future functionality reflect current product direction, are for informational purposes only and do not constitute a commitment to provide specific functionality. Timing and availability remain at GE’s discretion

and are subject to change and applicable regulatory clearance.

DeepSeeDatabase

DeepSee Data Flow

CB TransactionalDatabase

Fact Table

Cube (Data Model)- Defines data elements/hierarchies- Dimensions – Cross-sectional view- Measures – Aggregations- Listings – Data drill-down

Fact Table- Aggregation based on

data model- Used by query engine

to provide results

Dashboards

Pivot Tables

Pivot Tables (Analyzer)- Analyst utility- Show cross-sections of

aggregate data based on dimensions

Descriptions of future functionality reflect current product direction, are for informational purposes only and do not constitute a commitment to provide specific functionality. Timing and availability remain at GE’s discretion

and are subject to change and applicable regulatory clearance.

DeepSee Highlights

• Does not require ETL for updates

• Sophisticated multi-level caching

• Parallel query servicing

• Immediate drill-down to source data

• Programmatic access to aggregated data (MDX, SQL, ObjectScript)

• Visual results can be embedded in web-based applications

• Actions can be invoked to provide real-time application feedback

• Results can be made available to external BI applications

Descriptions of future functionality reflect current product direction, are for informational purposes only and do not constitute a commitment to provide specific functionality. Timing and availability remain at GE’s discretion

and are subject to change and applicable regulatory clearance.

Demo Time

Operation Analytics - What’s Next?

• Report Modernization

• Cognos reports in Zen

• Financial Risk Management – Dashboards and interactive reports

• Legacy report content for Revenue Cycle Management

Descriptions of future functionality reflect current product direction, are for informational purposes only and do not constitute a commitment to provide specific functionality. Timing and availability remain at GE’s discretion

and are subject to change and applicable regulatory clearance.

Q& A