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Disaster Continuity Solution

Our cloud service offerings allow backup and real time replication to multiple

locations ensuring data availability for continuity and DR

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Disaster ContinuitySolution

A business continuity and disaster recovery (BC/DR) plan

[Date]

Presented by Century-ITS

Disaster Continuity PlanDisaster Continuity Solution

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Agenda

What is our Disaster Continuity Solution’s unique value proposition Pain Points The Solution: Disaster Continuity Solution Benefits Getting Started Summary

Agenda

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Overview

• Our Disaster Continuity Solution:

– Provides organizations trusted and accessible business continuity and disaster recovery.

– Secures your key business servers by implementing proven replication technologies to protect, preserve and guarantee access.

– Helps to minimize risk and eliminates doubt.– Complements any backup solution

Overview

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What is the impact on your business?• DATA ACCESS

– Compromised operations– Data corruption– Transaction loss

• DELAYS– Delays in processing– Delays in order delivery

• REVENUE RISK– Loss of revenue

• REPUTATION RISK– Jeopardize reputation– Impact customer service– Impact customer support

When a failure or downtime occurs…

PricewaterhouseCoopers (PwC) found that 90% of companies encountering a computer disaster with no pre-existing survival plan go out of business within 18 months.

When A Failure Or Downtime Occurs

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Business Continuity and Disaster Recovery

• Tier 0: No off-site data - possibility of no recovery

• Tier 1: Data backup with no hot site - data loss from days to weeks

• Tier 2: Data backup with hot site - several days of recreation necessary

• Tier 3: Point-in-time copies (Online Backup) - several hours of data loss, no application availability

• Tier 4: Transaction Integrity - limited data loss, application specific

• Tier 5: Data Integrity (Hardware Duplication) - no data loss through significant onsite data hardware mirroring, no application availability

• Tier 6: Instant Recovery:– 100% data integrity– High application availability– State of the art hot-site integration

Business Continuity & Disaster Recovery

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• Process designed around today’s needs for continual uptime and access as well as mobile workforce

• Built using the best and most trusted vendors and technologies in the marketplace– IBM, Cisco, Dell, VMware, Microsoft etc...

• Designed and built from the ground up using the latest methods and technologies, not reliant on older systems

• Not reliant on hardware or specific vendor solutions, works with virtually all leading edge technology platforms

• Recognized the changing market requirements such as the need for rigid industry compliant solutions (Sarbanes-Oxley)

Disaster Continuity Planvs. other solutions Disaster Continuity Vs. Other Solutions

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Disaster Continuity Solution

A Completely Integrated Solution• The solution delivers:

– Protection for both physical and virtual servers• VMware, Hyper-V, XenServer and Virtual Iron

– All software licensing required for data center and site location– All data center hardware– All bandwidth costs at data center– All setup costs at data center– All monitoring and 24/7 support costs at data center– The ability to run for 5 business days from the data center with no

additional cost– Remote access for an unlimited number of users to the hot-site when the

primary environment has failed– Complete statistical reporting on data transferred and failover status– No additional hardware required

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Customer Benefits

• High application availability to keep business going

• Fast deployment for immediate protection– Typically implemented in less than 24 hours

• No capital expenses– Subscription-based service with no hardware, software or facilities purchase and

management

• Minimal IT support– Everything is automated– No additional hardware or software maintenance required

• Automated testing for piece of mind

• Helps meet regulatory compliance

Customer Benefits

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Environment Overview

A completely integrated solution requiring no additional hardware, software, licensing, or maintenance costs.

Physical and

Virtual Servers

Environment Overview

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Replication Process Step by Step

Replication Process:• DR Data Center initiates replication of all server data to the

data center

• DR Data Center continues to replicate data at the block level (changes only) after the initial replication has occurred

• DR Data Center continuously performs consistency, permission and application specific checks to ensure replication and failover are running properly

Replication Process Step By Step

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Failover Process – Step by Step

Failover Process:• Failure is detected at the primary server by the DR Data Center

• Replica server initiate failover process

• Application services on the primary server is stopped

• Replica server starts application services

• Processes continue to run on replica

• Failover is transparent to users

• Secure, remote access is immediately available from the Data Center– Customized Web Portal– Citrix Clients or Remote Desktop Connections– Remote VPN

• Failover can be manual or automatic

Failover Process Step By Step

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Failback Process – Step by Step

Failback Process:• Primary server is restored, reverse replication begins

• Data is replicated from the replica to the restored server

• Replication is complete, failover sequence occurs in reverse

• Processes are switched back to the restored server– Typically in off-hours or low-peak time

Failback Process Step By Step

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Security, Reliability and Peace of Mind through a Top-Tier Data Center

• Five nines of data center availability: 99.999%

• Fire – phased fire prevention approach, early warning detectors, pre-action water, FM-200 gas suppression system

• Cooling – redundant (x24), HVAC cooling

• Power – redundant quad Uninterrupted Power System, with Diesel Power Auxiliary, capable of running for 3 days without refueling

• Scalable completely redundant bandwidth

• 7 x 24 Support

• 7 x 24 Guard Service

• Video surveillance

• Biometric access through multiple levels

Data CenterData Center

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Cost Structure

• One monthly fee covers the completely bundled solution

• Server/host and storage based pricing

• Fraction of the cost of building a custom solution through multiple third party hardware and software components

Cost Structure

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Pricing/Packaging Overview

• Server/Host and storage based pricing– Annual subscription model

• Paid monthly

– Priced per server/host (virtual machine)• Includes 125GB storage/server

– Incremental 25GB storage expansion option

– Price discounting based on # servers and # years commitment

That’s it, no maintenance or support costs – it’s all included!

Pricing/Packaging Overview

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Getting Started

• Perform a Technical Readiness Assessment

• Integrate your network with a site to site WAN VPN

• Service is activated, and allows access to planned failovers, non-disruptive testing and complete replication scheduling

Getting Started

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SummaryCentury-ITS Disaster Continuity Solution:

– Delivers comprehensive BC/DR solution for continuous application availability

– Implements fast – typically in less than 24 hours

– Eliminates capital expenses

– Requires minimal IT support

– Includes a Top-Tier DR Data Center and staff

– Reduces risk of business downtime

Summary