CenturyLink IQ® SIP Trunk

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SIP Adoption

70% Nearly

of IT decision-makers have endorsed and utilized SIP trunking within their organization.

Cost savings and flexibility are two of the top drivers for SIP trunking adoption amongst small, medium, and large enterprises.

Source: http://transnexus.com/sip-trunking-adoption-rise/ 2

Your Pains

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• Continuity concerns if existing trunks fail without a backup option – Without options, business halts

• Looking for expanded feature set not available from existing IP PBX

• Spending too much with redundant telephone & data networks

• Current PRIs don’t offer efficient use of bandwidth

• No flexibility to update service seasonally

• Missing considerable features of SIP-based service

Current SIP Customers

Non-SIP Customers

What if…

…you could have access to more features without spending more on your telecom services?

…your network could scale more efficiently as your business grows?

…you didn’t have to worry about voice quality?

…you could spend less time managing multiple vendors?

…you had better oversight and management of your network, voice, and data?

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CenturyLink IQ® SIP Trunk

IQ SIP Trunk offers companies of all sizes flexibility to meet ever-changing needs

SIP TRUNK FEATURES › CENTRALIZED DEPL › DECENTRALIZED DEPL › ADD-ON FEATURES ›

Before SIP Trunk • Pay full price all year • Vulnerable to system failures • Lack of continuity options • Separate circuits for voice & data • Waste time managing multiple vendors • Failure during peak season would be

catastrophic to business

After SIP Trunk • Pay only for what you need when you need it • Flexibility to increase service during peak seasons • All traffic on same circuit reduces complexity • No need for separate voice and data IP expertise • Efficient use of bandwidth for voice and data delivery

Who: Year-round business that does 90% of commerce and traffic during a single month or season.

SIP Trunk Scenario

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Customers choose only one of the two session types below:

Supports session pooling, trunk-level failover, call forwarding, and diverse-route planning.

Includes all features included in Standard SIP sessions, plus geo-diverse SBCs (session border controllers).

Standard Sessions* Enterprise Sessions*

IQ SIP Trunk Session Types

Both session types include a bucket of off-net, domestic long-distance and inbound, toll-free minutes.

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• Authentication • Basic Call Logs • Call Waiting • Calling Line ID Delivery

Blocking • Calling Line ID Presentation • Calling Line ID Restriction

• Calling Name Retrieval • Calling Party Category • Charge Number • Client Call Control • Customer Originated Trace • External Calling Line ID

Delivery

• Intercept User • Internal Calling Line ID Delivery • Malicious Call Trace • Phone Status Monitoring • Physical Location • Preferred Carrier User

• SMDI Message Desk • Third-Party Message Waiting

Indicator Control • Third-Party Voicemail Support

*Standard/Enterprise BroadWorks features include:

Seat Types and Features

• Standard inbound/outbound calling features

• Advanced Feature Package with Personal Mobility Package

• CenturyLink-supported softphone client (purchased separately)

• Unified Messaging Feature Package

• Voicemail

• Allows user to be reached at multiple phones with a simultaneous ring feature

• Allows placing outbound calls from external devices such as mobile phones

• Fixed-to-mobile convergence

• Used for softphone and/or unified communications client

• Voicemail box to support calls that are not directed to a specific user’s voicemail

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SIP Standard SIP Premium SIP Mobility

Virtual Voicemail

Seat Types and Features, cont.

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Get the features of a Premium seat, plus basic call queuing (up to 25 calls) in the cloud to allow a group of users with this seat type to receive high volumes of incoming calls.

Get the features of a Premium seat, plus call queuing (up to 50 calls) in the cloud, and allow users with this seat type to log in and out of queues and view queue statistics.

Get the features of a Premium seat, plus administer Contact Center Standard users, log in and out of queues, view queue statistics, get real-time reporting, access historical reporting, and monitor calls.

Contact Center Basic

Contact Center Standard

Contact Center Supervisor

CenturyLink® Business Communicator

• Seamless unified experience across mobile and computer platforms

• Access from virtually any device • High-definition voice and video • Instant messaging and presence with call

logs, synchronized buddy lists and settings • Seamless collaboration:

– drag and drop to add people to a call – share your desktop – share files

COMMUNICATOR OPTIONS ›

SIP Trunk End-User Portal

Self-service portal for CenturyLink SIP Trunk Voicemail

Call Forwarding

Self-service portal for CenturyLink IQ SIP Trunk

Directory Access Top Portal Features

Call Logs

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User Administration • Add new users • Configure end user features Trunk Administration • Name trunks • Set max sessions per trunk group • Allow alien telephone numbers

(unscreened calls) • Call forwarding • Edit users • Enterprise trunking

Manage Services • Manage group-level features like auto

attendants, hunt groups, PAC/VPAC

Inventory • View, add, delete TNs, seats,

add-on features, sessions • Full flow-through to billing

Utilization Reports • Create reports by trunk group and

individual TNs • Export reports in Excel format

IQ SIP Trunk

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Admin Portal

ISN’T IT TIME TO EXPERIENCE

The CenturyLink Difference F O R Y O U R S E L F ?

Appendix

• Try & Buy Program • Geo-Diverse SBCs • Enterprise Trunking

IQ SIP Trunk 60-day Try & Buy Program

Test drive the power and benefits of IQ SIP Trunk:

60-day trial (up to 100 sessions, any type)

Test your existing equipment Try out new features with the BroadWorks platform Explore our online management tools

IQ SIP Trunk Try & Buy Program requires customer to sign service contract with CenturyLink before trying applicable service. If customer does not cancel service before 60-day period ends, or if customer accepts service before 60-day period ends, customer will then be billed at the rate and for the term set forth in customer’s contract.

• Each trunk group is mapped to two geographically separate SBC (session border controller) locations.

• This feature (included in Enterprise sessions) allows for the continued completion of calls in the event of network failure with one of the SBCs.

Benefits • Auto re-routing to an alternate SBC when one

path goes down for whatever reason. This occurs without change in quality of service.

• Enables your customer to reach you even if there is a disaster in service provider’s network

Geo-Diverse SBCs

‹ GO BACK TO OVERVIEW

Enterprise Trunking

Customers can create and configure enterprise trunking (collections of trunk groups).

Users can originate or terminate calls through any of the trunk groups assigned to the enterprise trunk.

Enterprise trunking provide routing flexibility and redundancy that is not possible with a single trunk group. – Weighted routing – Ordered routing – Failover between trunk groups

‹ GO BACK TO OVERVIEW