Chief Executive Officer

Job Profile DDiirreeccttoorr -- CCEEOO

Chief Executive Officer

Job Profile DDiirreeccttoorr -- CCEEOO

Name: Celestine John D’Cruz. BHM&CT, B.Com, MBA JOB DESCRIPTION DEPARTMENT: Executive Management JOB TITLE: Chief Executive Officer & Director of Operations JOB TITLE THIS POSITION REPORTS TO: Management / Share holders DIRECT REPORTS: Board of Directors/Executives BRIEF DESCRIPTION OF JOB PURPOSE: To develop core business strategies in order to facilitate new business developments, whilst providing operational and personnel support to ensure the functionality and sustainability of the organisation as a whole. QUALIFICATIONS, EXPERIENCE, COMPETENCIES: Qualifications:

Qualification in an industry-related field and/or a general business degree

Bachelor of Hotel Management & catering technology

Bachelor of Commerce and accounts Management

Masters of Business Administration

Experience: At least 20+ years’ experience in Hospitality and business verticals

Chief Executive Officer

Job Profile DDiirreeccttoorr -- CCEEOO

Knowledge:

Broad knowledge of relevant industry & Business

Good knowledge of relevant policies and procedures

In-depth business process knowledge

Relevant investment management knowledge

Good understanding of financial management principles

Good understanding of project management principles

Good understanding of economic infrastructure

Good understanding of relevant legislation

Good understanding of key principles of contract management

In-depth understanding of core business principles

Skills:

Excellent decision-making skills

Good communication skills

Strong negotiation skills

Good influencing skills

Superior Leadership skills

Advanced strategy development skills

Excellent relationship building skills

Advanced problem solving skills

Solid Team Leadership skills

Excellent delegation skills Competencies:

Inspires others

Good delegator

Good blend of people/task orientation

Big picture outlook

Forward thinking

Able to maintain a multi-task focus

Results driven

Supportive

Development focused

Highly principled

Strong ethics

Committed

Dedicated

Visionary

Chief Executive Officer

Job Profile DDiirreeccttoorr -- CCEEOO

Leadership Competencies:

Driving accountability

Drive and energy

Initiating action

Building and maintaining stakeholder relationships

Cross-cultural awareness

Impact and influence

Business understanding

Facilitating and managing performance

Attracting, developing and retaining talent

Strategic focus

Articulating and cascading the vision and values KEY RESPONSIBILITIES OF THIS ROLE: 1. Development of Strategic Direction

Development and implementation of business plans Development and implementation of a strategic vision

2. Effective People Management

Support for performance management Facilitation of Human Resources development Facilitation of career development Ensuring effective succession planning

4. Operations Management

Monitoring operational activities Providing strategic operational direction

5. Managing Relationships and Interfaces

Providing employee support Developing infrastructures for business relationships Developing inter-company ventures

6. Maintaining Sound Corporate Governance within the organisation

Justifiable decision-making Reflecting corporate values Ensuring transparency

Chief Executive Officer

Job Profile DDiirreeccttoorr -- CCEEOO

7. Ensuring Financial Discipline Budgetary resources provided Budget management monitored Revenue efficiency EBTD

MAIN ACTIVITIES OF THIS ROLE: 1. Development of strategic direction

Give input to the Board and influence for support

Ensure relevant policy formulation and strategy development

Ensure implementation of strategy

Actively identify fundraising opportunities

Delegate appropriate authority levels to key managers

Quarterly review of the strategy plan to ensure currency and appropriateness

Business agenda devolved to line

Proactive assessment of future business needs

Sustainability forecast

Big picture communication to staff

Ongoing vision review for sustainability and profitability

2. Effective people management

Ensure job descriptions and performance contracts are in place for all staff

Conduct and record quarterly performance reviews

Investigate and resolve non-performance issues timeously

Ensure incentive programmes are in place and applied consistently

Ensure clear connectivity between good performance and rewards

Ensure the recruitment strategy aligns to the business plan

Ensure timely and accurate succession planning

Ensure organisational focus on Employment Equity and Diversity issues

Foster a spirit of committed teamwork

Ensure a disciplinary code is in place, and in use

Progress Employee Assistance Programme opportunities activity (e.g. HIV awareness, Study loans, educational loans, etc)

Undertake skills assessments to ascertain corporate skills value

Actively encourage and support training

Assess career development needs against organisational needs

Proactively identify opportunities for individual development

Chief Executive Officer

Job Profile DDiirreeccttoorr -- CCEEOO

Do critical job assessment in line with the strategic plan

Count in line with the strategic plan

Identify a clear line of succession and develop action plans

Develop contingency plans to ensure organisational sustainability

3. Operations management

Conduct monthly review

Identify and analyse trends

Undertake regular site visits to facilitate problem-solving and strengthen key relationships

Attend board meetings

Authorise/ identify new business

Identify new market opportunities

Ensure appropriate, ethical and relevant procurement practices

Conduct business viability assessments

Provide problem solving functionality

Identify and explore development opportunities

Assess recommendations for business expansion

4. Relationships and interfaces

Maintain an open door policy

Remove operational obstacles

Provide problem-solving assistance

Delegate appropriate authority

Implement and monitor effective business communication process

Encourage team-based decision making

Smooth business processes

Involvement in community-based high profile sustainable development, and community service initiatives

Assess particular country/regional issues and develop a broad action plan at regular intervals

Identify and develop political and business affiliations where appropriate

Build relationships at highest levels to ensure enduring business affiliations

Solve critical issues at highest levels

Identify critical personnel in core business partners and competitors

Support industry affiliations

Chief Executive Officer

Job Profile DDiirreeccttoorr -- CCEEOO

5. Corporate governance

Decision-making only after appropriate consultation

Consider the position of related stakeholders

Justification for decisions

Decision-making for the organisational good

Regularly assess and communicate corporate values

Encourage values-related terminology

Lead by example in organisational ethics and morals

Take strong action against non-adherence to values, ethics and codes

Full accountability - with relevant explanations

Facilitate access to information

6. Financial discipline

Develop funding proposals in line with strategic vision

Complete financial reporting at least quarterly

Assess budgetary requests

Assess budget reconciliations on a monthly basis

Investigate and probe any variance

Approve discretionary additional funding, where appropriate

Compile legal and shareholder reports timeously

7. Leadership

Establish, guide, direct and oversee the Company aligned with overall strategy and objectives

Identify and timely address problems and opportunities central to business success

Plan, select, develop and maintain suitable manpower capabilities for the Department

Develop and maintain a high performance team

Establish and maintain relationships with stakeholders

Ensure compliance with relevant legal and statutory requirements, meet principles of sound corporate governance and internationally accepted environmental, health, safety and quality standards

Celestine John D’Cruz BHM&CT, B.Com, MBA

Chief Executive Officer & Director of Operations

Chief Executive Officer

Job Profile DDiirreeccttoorr -- CCEEOO