34
Department of Education and Training Western Australia RPL Assessment Tool Kit TLI30107 Certificate III in Transport and Logistics (Warehouse and Storage) Teamwork Cluster
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Department of Education and Training
Western Australia
RPL Assessment Tool Kit
TLI30107
Certificate III in Transport and Logistics (Warehouse and Storage)
Teamwork Cluster
First published 2009 ISBN 978-1-74205-217-5 © Department of Education and Training All rights reserved. Western Australian Department of Education and Training materials, regardless of format, are protected by copyright law. Permission, however, is granted to Trainers, Assessors, and Registered Training Organisations to use, reproduce and adapt the material (third party material excluded) for their Recognition of Prior Learning (RPL) assessment activities. This permission is subject to the inclusion of an acknowledgement of the source. Permission does not extend to the making of copies for hire or sale to third parties, and provided it is not used for commercial use or sale. Reproduction for purposes other than those indicated above requires the prior written permission of the Western Australian Department of Education and Training. Published by and available from WestOne Services
1 Prospect Place WEST PERTH WA 6005 Tel: (08) 9229 5200 Fax: (08) 9227 8393 Email: [email protected] Website: www.westone.wa.gov.au Acknowledgements This resource contains ‘Units of Competencies’ from TLI07: Transport and Logistics Training Package – TLI30107 Certificate III in Transport and Logistics (Warehouse and Storage), © Commonwealth of Australia 2007 Department of Education Science and Training (DEST), used under the AEShareNet-FfE licence.
Disclaimer Whilst every effort has been made to ensure the accuracy of the information contained in this RPL Assessment Tool Kit, no guarantee can be given that all errors and omissions have been excluded. No responsibility for loss occasioned to any person acting or refraining from action as a result of the material in this RPL Assessment Tool Kit can be accepted by the Western Australian Department of Education and Training.
TLI30107 Certificate III in Transport and Logistics (Warehouse and Storage) RPL Assessment Tool Kit
Contents Units of competency covered by this Assessment Tool ..................................................5
Information for RPL Assessors........................................................................................6
Self-Assessment Information ..........................................................................................7
Self-Assessment Checklist..............................................................................................8
Interview Question Bank and Recording Documents – Teamwork Cluster 1................11
Mapping of Assessment Tool – Teamwork Cluster 1....................................................15
Interview Question Bank and Recording Documents – Teamwork Cluster 2................21
Mapping of Assessment Tool – Teamwork Cluster 2....................................................25
Third Party Evidence Report (Teamwork clusters)........................................................31
Page 3 of 34 © Department of Education and Training 2009 Version 1, August 2009
TLI30107 Certificate III in Transport and Logistics (Warehouse and Storage) RPL Assessment Tool Kit
© Department of Education and Training 2009 Page 4 of 34 Version 1, August 2009
Page intentionally blank
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
Un
its
of
com
pet
ency
co
vere
d b
y th
is A
sses
smen
t T
oo
l
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
usi
ng
an
d S
tora
ge)
Tea
mw
ork
clu
ster
s
Un
it C
od
e U
nit
Tit
le
Clu
ster
1
TLI
E10
7C
Pre
sent
rou
tine
wor
kpla
ce in
form
atio
n
TLI
G10
7C
Wor
k ef
fect
ivel
y w
ith o
ther
s
TLI
G20
7C
Lead
a w
ork
team
or
grou
p
Clu
ster
2
TLI
A14
07C
U
se p
rodu
ct k
now
ledg
e to
com
plet
e w
ork
oper
atio
ns
TLI
A22
07C
P
artic
ipat
e in
sto
ckta
kes
TLI
A26
07C
M
onito
r st
orag
e fa
cilit
ies
TLI
F10
7C
Fol
low
OH
&S
pro
cedu
res
P
age
5 of
34
©
Dep
artm
ent o
f E
duca
tion
and
Tra
inin
g 20
09
Ver
sion
1, A
ugus
t 200
9
TLI30107 Certificate III in Transport and Logistics (Warehouse and Storage) RPL Assessment Tool Kit
Information for RPL Assessors The Assessment Tools contained in this document include:
1. Self-Assessment Information and Checklist
2. Interview Question Bank and Recording Documents – Teamwork Cluster 1
3. Mapping of assessment tools – Teamwork Cluster 1
4. Interview Question Bank and Recording Documents – Teamwork Cluster 2
5. Mapping of assessment tools – Teamwork Cluster 2
6. Third Party Evidence Report.
© Department of Education and Training 2009 Page 6 of 34 Version 1, August 2009
TLI30107 Certificate III in Transport and Logistics (Warehouse and Storage) RPL Assessment Tool Kit
Page 7 of 34 © Department of Education and Training 2009 Version 1, August 2009
Self-Assessment Information The purpose of this self-assessment is to enable candidates who feel they already have the required competencies to assess their skills and knowledge against the qualification requirements.
To complete the self-assessment, answer all the following questions by placing a in the column (Always, Sometimes, Never) that best reflects your current level of skills and knowledge.
As you answer each question, make a note of any evidence you have that could be used to verify your skills. For example, if you claim to be able to work collaboratively with others when conducting workplace activities, you need to be able to provide examples of this.
Some examples of different types of evidence that you could provide include:
job cards
a résumé describing where you have worked and the duties you have performed
work meeting records
testimonials from clients or other staff you have worked with
job descriptions and references
photographs, samples of work
records of formal or informal training you may have done on the job
discussion of the work you have done and where you have done the work with an assessor
demonstration of the task to an assessor (either in the workplace or at a training facility).
Assessment appeals Candidates must be informed of their right to appeal an assessment decision and be made aware of the RTO’s appeals process. The grounds for appeal may be:
the judgement has been made incorrectly
the judgement has not been made in accordance with the assessment plan.
Candidates should discuss their concerns with their RPL assessor initially. If the situation is not resolved, then an official appeal may be lodged following the RTO’s appeals process.
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
© D
epar
tmen
t of
Edu
catio
n an
d T
rain
ing
2009
P
age
8 of
34
Ver
sion
1, A
ugus
t 200
9
Sel
f-A
sses
smen
t C
hec
klis
t P
lace
a
in th
e co
lum
n (Y
es, N
o, U
nsur
e) th
at b
est r
efle
cts
your
cur
rent
leve
l of s
kills
and
kno
wle
dge.
Th
ese
qu
esti
on
s re
late
to
yo
ur
kno
wle
dg
e an
d e
xper
ien
ce
Yes
N
o
Un
sure
Wh
at e
vid
ence
can
yo
u p
rovi
de?
Q1
D
o yo
u kn
ow w
hich
Aus
tral
ian
code
s/re
gula
tions
are
use
d in
you
r w
orkp
lace
?
Q2
C
an y
ou id
entif
y w
hich
OH
&S
and
env
ironm
enta
l pr
otec
tion
proc
edur
es a
nd g
uide
lines
are
use
d in
you
r w
orkp
lace
?
Q3
D
o yo
u kn
ow y
our
wor
kpla
ce p
olic
ies
and
proc
edur
es fo
r id
entif
ying
, han
dlin
g an
d st
orin
g di
ffere
nt p
rodu
cts
in y
our
wor
kpla
ce?
Q4
C
an y
ou id
entif
y th
e va
rious
wor
k st
atio
ns/a
reas
/div
isio
ns
and
equi
pmen
t in
your
wor
kpla
ce fo
r di
ffere
nt ty
pes
of
good
s?
Q5
D
o yo
u kn
ow w
here
to a
cces
s H
AZ
CH
EM
and
MS
DS
in
form
atio
n?
Q6
C
an y
ou id
entif
y an
d in
terp
ret t
hree
form
s of
wor
kpla
ce
iden
tific
atio
n, e
g O
H&
S,
stoc
k id
entif
icat
ion,
MS
DS
, or
gani
satio
nal s
truc
ture
, dam
aged
and
con
tam
inat
ed
good
s?
Q7
D
o yo
u kn
ow th
e pr
inci
ples
and
func
tions
of s
tock
take
sy
stem
s an
d m
onito
ring
of t
he s
tora
ge f
acili
ties
with
co
ntin
uous
impr
ove
men
t in
itiat
ives
?
Q8
D
o yo
u kn
ow th
e ho
usek
eepi
ng p
roce
dure
s in
you
r w
orkp
lace
?
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
P
age
9 of
34
©
Dep
artm
ent o
f E
duca
tion
and
Tra
inin
g 20
09
Ver
sion
1, A
ugus
t 200
9
Th
ese
qu
esti
on
s re
late
to
yo
ur
kno
wle
dg
e an
d e
xper
ien
ce
Yes
N
o
Un
sure
Wh
at e
vid
ence
can
yo
u p
rovi
de?
Q9
D
o yo
u kn
ow th
e re
port
ing
proc
edur
es fo
r in
cide
nts
and
acci
dent
s, e
mer
genc
y/e
vacu
atio
n an
d pe
rson
al w
ellb
eing
in
you
r w
orkp
lace
, eg
sexu
al h
aras
smen
t, fa
tigue
m
anag
emen
t, bu
llyin
g?
Q10
D
o yo
u un
der
stan
d th
e du
ty o
f car
e an
d ob
ligat
ions
of
lead
ing
a w
ork
team
, ie
add
ress
ing
typi
cal p
robl
ems
and
rela
ted
actio
ns th
at m
ay o
ccur
?
Th
ese
qu
esti
on
s re
late
to
yo
ur
skill
s an
d e
xper
ien
ce
Yes
N
o
Un
sure
Wh
at e
vid
ence
can
yo
u p
rovi
de?
Q1
D
o yo
u co
mm
unic
ate
effe
ctiv
ely
whe
n co
nduc
ting
wor
kpla
ce a
ctiv
ities
?
Q2
C
an y
ou id
entif
y th
e w
orkp
lace
act
iviti
es th
at r
equi
re
docu
men
tatio
n to
be
com
plet
ed?
Q3
C
an y
ou id
entif
y th
ree
wor
kpla
ce a
ctiv
ities
whe
re y
ou
wor
k to
geth
er w
ith o
ther
s (in
clud
ing
wor
king
with
oth
ers
from
cul
tura
lly d
iver
se b
ackg
roun
ds)?
Q4
D
oes
your
wor
kpla
ce r
ecei
ve c
onta
iner
s/go
ods
with
A
ustr
alia
n D
ange
rous
Goo
ds (
AD
G)
or In
tern
atio
nal
Mar
itim
e D
ang
erou
s G
oods
cod
ing?
How
ofte
n? (
If ap
plic
able
.)
Q5
D
o yo
u kn
ow th
e pr
oces
s fo
r id
entif
ying
, rep
ortin
g an
d re
ctify
ing
prob
lem
s w
hen
cond
uctin
g w
orkp
lace
act
iviti
es?
Q6
C
an y
ou a
ppl
y pr
ecau
tions
and
req
uire
d ac
tion
to
min
imis
e, c
ontr
ol o
r el
imin
ate
haza
rds
in y
our
wor
kpla
ce?
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
© D
epar
tmen
t of
Edu
catio
n an
d T
rain
ing
2009
P
age
10 o
f 34
Ver
sion
1, A
ugus
t 200
9
Th
ese
qu
esti
on
s re
late
to
yo
ur
skill
s an
d e
xper
ien
ce
Yes
N
o
Un
sure
Wh
at e
vid
ence
can
yo
u p
rovi
de?
Q7
D
o yo
u ch
ange
wor
kpla
ce a
ctiv
ities
bas
ed u
pon
envi
ronm
enta
l and
unp
lann
ed e
vent
s in
you
r w
orkp
lace
, eg
cha
nge
in w
eath
er,
lack
of
equi
pmen
t, c
hang
e of
en
viro
nmen
t?
Q8
D
o yo
u m
eet w
orkp
lace
pro
duct
ivity
targ
ets
by w
orki
ng
effe
ctiv
ely
and
with
out i
njur
y to
you
rsel
f or
othe
rs?
Q9
A
re y
ou a
ble
to a
dapt
to d
iffer
ent w
orkp
lace
act
iviti
es
whe
n re
quire
d, e
g ur
gent
ord
ers,
sto
ckta
ke p
repa
ratio
n,
spec
ial c
onsi
gnm
ents
?
Q10
Do
you
use
at le
ast t
hree
type
s of
wor
kpla
ce te
chno
logy
? H
ow o
ften?
Q11
Do
you
use
requ
ired
PP
E, i
n yo
ur w
orkp
lace
? H
ow o
ften?
Q12
Do
you
plan
, sch
edul
e, m
onito
r, o
rgan
ise
and
estim
ate
the
size
, sha
pe,
spec
ial r
equi
rem
ents
of
prod
ucts
/goo
ds
and/
or lo
ads
in y
our
wor
kpla
ce?
Q13
Do
you
appl
y fa
tigue
ma
nage
men
t kno
wle
dge
and
tech
niqu
es to
you
r w
orkp
lace
act
iviti
es?
How
ofte
n?
Is th
ere
anyt
hing
els
e yo
u ha
ve a
chie
ved/
deliv
ered
or
are
qua
lifie
d in
, whi
ch h
as n
ot b
een
iden
tifie
d he
re?
If s
o, p
leas
e pr
ovid
e de
tails
.
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
__
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
__
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
P
age
11 o
f 34
©
Dep
artm
ent o
f E
duca
tion
and
Tra
inin
g 20
09
Ver
sion
1, A
ugus
t 200
9
Inte
rvie
w Q
ues
tio
n B
ank
and
Rec
ord
ing
Do
cum
ents
– T
eam
wo
rk C
lust
er 1
Un
its
of
com
pet
ency
TLI
E10
7C
Pre
sent
rou
tine
wor
kpla
ce in
form
atio
n
TLI
G10
7C
Wor
k ef
fect
ivel
y w
ith o
ther
s
TLI
G20
7C
Lead
a w
ork
team
or
grou
p
No
te t
o t
he
asse
sso
r
It is
not
man
dato
ry fo
r yo
u to
ask
the
cand
idat
e al
l the
que
stio
ns in
this
que
stio
n ba
nk. T
he c
andi
date
may
ha
ve p
rovi
ded
suffi
cien
t inf
orm
atio
n to
de
mon
stra
te c
ompe
tenc
e ba
sed
on th
eir
self-
asse
ssm
ent a
nd d
ocum
enta
ry e
vide
nce.
You
will
nee
d to
use
you
r pr
ofes
sion
al ju
dgem
ent
as t
o w
hich
qu
estio
ns y
ou f
ocus
on
at t
his
stag
e of
the
ass
essm
ent.
You
may
cho
ose
to d
iscu
ss a
wor
k ta
sk to
pic
rath
er th
an a
sk a
ser
ies
of d
irect
que
stio
ns.
Rec
ord
of
inte
rvie
w
Can
did
ate’
s n
ame
Ass
esso
r’s
nam
e
Ho
w/w
her
e in
terv
iew
was
co
nd
uct
ed
Inte
rvie
w o
nly
At
an R
TO
’s p
rem
ises
N
ame:
___
____
____
____
____
____
____
____
Dem
on
stra
tio
n/t
heo
ry a
sses
smen
t
In t
he
wo
rkp
lace
N
ame:
___
____
____
____
____
____
____
____
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
© D
epar
tmen
t of
Edu
catio
n an
d T
rain
ing
2009
P
age
12 o
f 34
Ver
sion
1, A
ugus
t 200
9
Inte
rvie
w Q
ues
tio
n B
ank
Tea
mw
ork
Clu
ster
1 (
kno
wle
dg
e-b
ased
qu
esti
on
s)
Can
th
e ca
nd
idat
e sa
tisf
acto
rily
an
swer
an
d d
emo
nst
rate
th
e fo
llow
ing
?
Yes
N
o
Ass
esso
r’s
refe
ren
ce t
o
map
pin
g d
ocu
men
t
Q1
Li
st th
e A
ustr
alia
n co
des
and
or r
egul
atio
ns u
sed
in th
e w
orkp
lace
.
K
1, K
2
Q2
D
o yo
u kn
ow th
e O
H&
S a
nd e
nviro
nmen
tal p
rote
ctio
n pr
oced
ures
rel
evan
t to
your
w
orkp
lace
?
K2
Q3
C
an y
ou d
efin
e th
e ro
les
and
resp
onsi
bilit
ies
of p
erso
nnel
in y
our
wor
kpla
ce w
ith r
egar
d to
rou
tine
wor
kpla
ce in
form
atio
n?
K3
Q4
C
an y
ou id
entif
y th
ree
type
s of
doc
umen
tatio
n us
ed in
dai
ly w
ork
activ
ities
whe
n pr
epar
ing
and
pres
entin
g ro
utin
e w
orkp
lace
info
rmat
ion?
K
4, K
5
Q5
H
ow w
ould
you
res
olve
any
pro
blem
s th
at m
ay o
ccur
whe
n pr
epar
ing
and
pres
entin
g ro
utin
e w
orkp
lace
info
rmat
ion?
K
6, K
8
Q6
W
hat a
re th
e ba
sic
rule
s fo
r w
orki
ng a
s pa
rt o
f a te
am?
K
7
Q7
H
ow d
oes
the
wor
kpla
ce e
ncou
rage
em
ploy
ees
to p
artic
ipat
e in
team
act
iviti
es –
eg
coac
hing
and
men
torin
g?
K9,
K10
Q8
H
ow d
oes
the
wor
kpla
ce p
rovi
de tr
aini
ng a
nd d
evel
opm
ent o
ppor
tuni
ties
for
empl
oyee
s?
K11
Q9
C
an y
ou id
entif
y th
e ro
les
and
resp
onsi
bilit
ies
of th
ree
indi
vidu
als
with
in th
e w
orkp
lace
?
K
12
Q10
How
are
rec
omm
enda
tions
or
chan
ges
to p
olic
y an
d pr
oced
ures
mad
e?
K13
Q11
Ide
ntify
a p
robl
em th
at h
as o
ccur
red
whe
n le
adin
g a
wor
k te
am o
r gr
oup
and
how
this
w
as r
esol
ved.
K
14
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
P
age
13 o
f 34
©
Dep
artm
ent o
f E
duca
tion
and
Tra
inin
g 20
09
Ver
sion
1, A
ugus
t 200
9
Inte
rvie
w Q
ues
tio
n B
ank
Tea
mw
ork
Clu
ster
1 (
skill
-bas
ed q
ues
tio
ns)
Can
th
e ca
nd
idat
e sa
tisf
acto
rily
an
swer
an
d d
emo
nst
rate
th
e fo
llow
ing
?
Yes
N
o
Ass
esso
r’s
refe
ren
ce t
o
map
pin
g d
ocu
men
t
Q1
C
omm
unic
ate
effe
ctiv
ely
whe
n co
mpl
etin
g w
ork
activ
ities
, pre
sent
ing
rout
ine
info
rmat
ion
or w
orki
ng w
ith o
ther
s. ie
this
may
incl
ude
the
use
of e
lect
roni
c eq
uipm
ent.
S
1
Q2
R
ead
and
inte
rpre
t ins
truc
tions
, pro
cedu
res,
info
rmat
ion
and
sign
s re
leva
nt to
wor
k ac
tiviti
es, w
orki
ng in
gro
ups
or p
rese
ntin
g w
orkp
lace
info
rmat
ion.
S
2
Q3
In
terp
ret a
nd fo
llow
ope
ratio
nal i
nstr
uctio
ns a
nd p
riorit
ise
wor
k.
S3
Q4
N
egot
iate
and
wor
k co
llabo
rativ
ely
with
oth
ers.
S
4
Q5
A
dapt
app
ropr
iate
ly to
cul
tura
l diff
eren
ces
in th
e w
orkp
lace
incl
udin
g m
odes
of
beha
viou
r an
d in
tera
ctio
ns w
ith o
ther
s.
S5
Q6
P
rom
ptly
re
port
and
/or
rect
ify a
ny id
entif
ied
prob
lem
s th
at m
ay a
rise
whe
n pr
epar
ing
and
pres
entin
g ro
utin
e w
orkp
lace
info
rmat
ion
in a
ccor
danc
e w
ith r
egul
ator
y re
quire
men
ts.
S6
Q7
W
orkp
lace
pol
ices
and
pro
cedu
res
are
know
n an
d fo
llow
ed.
S7
Q8
M
onito
r w
ork
activ
ities
in te
rms
of p
lann
ed s
ched
ule.
S
8
Q9
Id
entif
y, s
elec
t and
use
rel
evan
t equ
ipm
ent,
proc
esse
s an
d pr
oced
ures
whe
n pr
epar
ing
and
pres
entin
g ro
utin
e w
orkp
lace
info
rmat
ion.
S
9
Q10
Use
pre
sent
atio
n pa
ckag
es fo
r sl
ides
, ove
rhea
d pr
ojec
tor,
com
pute
r pr
esen
tatio
ns.
S10
Q11
Mod
ify a
ctiv
ities
dep
endi
ng o
n di
fferin
g op
erat
iona
l con
tinge
ncie
s an
d en
viro
nmen
ts.
S11
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
© D
epar
tmen
t of
Edu
catio
n an
d T
rain
ing
2009
P
age
14 o
f 34
Ver
sion
1, A
ugus
t 200
9
Can
th
e ca
nd
idat
e sa
tisf
acto
rily
an
swer
an
d d
emo
nst
rate
th
e fo
llow
ing
?
Yes
N
o
Ass
esso
r’s
refe
ren
ce t
o
map
pin
g d
ocu
men
t
Q12
Wor
k sy
stem
atic
ally
with
req
uire
d at
tent
ion
to d
etai
l with
out i
njur
y to
sel
f or
othe
rs o
r da
mag
e to
goo
ds o
r eq
uipm
ent.
S12
Q13
Ope
rate
and
ada
pt to
diff
eren
ces
in w
orkp
lace
and
com
mun
icat
ion
equi
pmen
t in
acco
rdan
ce w
ith s
tand
ard
oper
atin
g pr
oced
ures
.
S
13
Q14
Tea
m a
ctiv
ities
are
mon
itore
d an
d m
odifi
ed a
ccor
ding
to p
lann
ed s
ched
ule
and
cont
inge
ncie
s.
S14
Q15
App
ly p
reca
utio
ns a
nd a
ppro
pria
te a
ctio
n to
min
imis
e, c
ontr
ol o
r el
imin
ate
haza
rds
that
m
ay e
xist
und
erta
king
team
act
iviti
es.
S15
Q16
App
ly k
now
ledg
e an
d te
chni
ques
of f
atig
ue m
anag
emen
t to
wor
kpla
ce a
ctiv
ities
.
S
16
Q17
Ide
ntify
and
rec
omm
end
impr
ove
men
ts to
ser
vice
s an
d re
sour
ces.
S
17
Co
mm
ents
/ob
serv
atio
ns
Ass
esso
r’s
sig
nat
ure
Dat
e
Can
did
ate’
s si
gn
atu
re
D
ate
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
Map
pin
g o
f A
sses
smen
t T
oo
l – T
eam
wo
rk C
lust
er 1
T
his
mat
rix is
a r
efer
ence
to s
ee h
ow u
nits
of c
ompe
tenc
y a
nd th
eir
elem
ents
are
ass
esse
d w
ithin
this
Ass
essm
ent T
ool.
All
the
elem
ents
, pe
rfor
man
ce c
riter
ia, e
ssen
tial k
now
ledg
e, e
ssen
tial s
kills
and
crit
ical
asp
ects
of
evid
ence
with
in th
e co
mpe
tenc
y un
its a
re c
ross
-mat
ched
in th
is
mat
rix.
Un
its
of
com
pet
ency
– T
eam
wo
rk C
lust
er 1
T
LIE
107C
Pre
sen
t ro
uti
ne
wo
rkp
lace
info
rmat
ion
T
his
unit
invo
lves
the
skill
s an
d kn
owle
dge
requ
ired
to p
rese
nt r
outin
e w
orkp
lace
info
rmat
ion
in a
ccor
danc
e w
ith w
orkp
lace
req
uire
men
ts in
clud
ing
prep
arin
g an
d pr
esen
ting
rout
ine
wor
kpla
ce d
ocum
ents
and
pre
parin
g an
d de
liver
ing
oral
pre
sent
atio
ns a
s pa
rt o
f ro
utin
e w
ork.
TL
IG10
7C W
ork
eff
ecti
vely
wit
h o
ther
s T
his
unit
invo
lves
the
basi
c sk
ills
and
know
ledg
e re
quire
d to
wor
k ef
fect
ivel
y w
ith o
ther
s in
a w
orkp
lace
incl
udin
g co
ntrib
utin
g to
det
erm
inat
ion
of
appr
opria
te w
ork
role
s, c
ontr
ibut
ing
to th
e pl
anni
ng o
f act
iviti
es a
nd w
orki
ng w
ith o
ther
s to
com
plet
e ac
tiviti
es.
TL
IG20
7C L
ead
a w
ork
tea
m o
r g
rou
p
Thi
s un
it in
volv
es th
e sk
ills
and
know
ledg
e re
quire
d to
lead
a w
ork
team
or
grou
p in
clud
ing
part
icip
atin
g in
tea
m/g
roup
pla
nnin
g, m
anag
ing
and
deve
lopi
ng te
am/g
roup
per
form
ance
, par
ticip
atin
g in
and
faci
litat
ing
the
wor
k te
am/g
roup
in it
s ac
hiev
emen
ts o
f wor
kpla
ce ta
sks
and
docu
men
ting
and
revi
ewin
g te
am/g
roup
per
form
ance
.
Per
form
ance
cri
teri
a fo
r u
nit
s o
f co
mp
eten
cy a
s m
atch
ed t
o t
he
req
uir
ed s
kills
an
d k
no
wle
dg
e R
equ
ired
kn
ow
led
ge
Rel
ated
q
ues
tio
n in
q
ues
tio
n b
ank
TL
IE10
7C
TL
IG10
7C
TL
IG20
7C
K1
Rel
evan
t Au
stra
lian
code
s an
d re
gula
tions
. Q
1 2.
6 1.
1–1.
2 1.
1–1.
3 2.
2
K2
Rel
evan
t OH
&S
and
en
viro
nmen
tal p
rote
ctio
n pr
oced
ures
and
gu
idel
ines
. Q
2 2.
4–2.
6 1.
1–1.
2 1.
1–1.
3 2.
2
K3
Wor
kpla
ce p
olic
ies
and
proc
edur
es,
lines
of
resp
onsi
bilit
y fo
r pr
epar
ing,
pre
sent
ing
rout
ine
wor
kpla
ce in
form
atio
n ar
e kn
own.
Q
3 1.
1–1.
7 1.
1–1.
2 1.
1–1.
3 2.
1, 2
.3
4.2
P
age
15 o
f 34
©
Dep
artm
ent o
f E
duca
tion
and
Tra
inin
g 20
09
Ver
sion
1, A
ugus
t 200
9
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
© D
epar
tmen
t of
Edu
catio
n an
d T
rain
ing
2009
P
age
16 o
f 34
Ver
sion
1, A
ugus
t 200
9
Per
form
ance
cri
teri
a fo
r u
nit
s o
f co
mp
eten
cy a
s m
atch
ed t
o t
he
req
uir
ed s
kills
an
d k
no
wle
dg
e R
equ
ired
kn
ow
led
ge
Rel
ated
q
ues
tio
n in
q
ues
tio
n b
ank
TL
IE10
7C
TL
IG10
7C
TL
IG20
7C
K4
Foc
us o
f ope
ratio
n on
wor
k sy
stem
s, e
quip
men
t, m
anag
eme
nt a
nd
site
and
org
anis
atio
n op
erat
ing
proc
edur
es
Q4
2.2
1.1–
1.2
1.2
4.1–
4.2
K5
Doc
umen
ts, f
orm
s an
d or
al p
rese
ntat
ions
req
uire
d as
par
t of r
outin
e w
orkp
lace
act
iviti
es
Q4
2.1–
2.6
3.1
4.1
K6
Pro
blem
s th
at m
ay o
ccur
whe
n pr
epar
ing
and
pres
entin
g ro
utin
e w
orkp
lace
info
rmat
ion
and
appr
opria
te a
ctio
n th
at c
an b
e ta
ken
to
reso
lve
prob
lem
s.
Q5
2.5
1.
3 3.
2
K7
Bas
ic p
rinci
ples
of t
eam
wor
k.
Q6
3.
6
1.2–
1.3
2.1–
2.3
3.1–
3.2
4.2
K8
Typ
ical
mis
unde
rsta
ndin
gs a
nd p
robl
ems
that
can
occ
ur in
the
wor
kpla
ce a
nd a
ppro
pria
te w
ays
of d
ealin
g w
ith th
em.
Q5
3.
5 3.
1–3.
2 4.
2
K9
Tec
hniq
ues
to e
ncou
rage
app
ropr
iate
par
ticip
atio
n of
team
/gro
up
mem
bers
. Q
7
1.1
2.1
3.2–
3.4
1.1
2.1
K10
C
oach
ing
and
men
torin
g ap
proa
ches
are
inco
rpor
ated
. Q
7
3.2–
3.4
1.3,
2.3
, 3.2
K11
W
orkp
lace
pol
icie
s an
d pl
ans
incl
udin
g pr
oced
ures
for
tra
inin
g an
d de
velo
pmen
t.
Q8
1.1
1.1
1.1
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
P
age
17 o
f 34
©
Dep
artm
ent o
f E
duca
tion
and
Tra
inin
g 20
09
Ver
sion
1, A
ugus
t 200
9
Per
form
ance
cri
teri
a fo
r u
nit
s o
f co
mp
eten
cy a
s m
atch
ed t
o t
he
req
uir
ed
skill
s an
d k
no
wle
dg
e R
equ
ired
Kn
ow
led
ge
Rel
ated
q
ues
tio
n in
q
ues
tio
n b
ank
TL
IE10
7C
TL
IG10
7C
TL
IG20
7C
K12
P
rinci
ples
of d
uty
of c
are
and
oblig
atio
ns w
ithin
the
chai
ns o
f re
spon
sibi
lity
in th
e tr
ansp
ort i
ndus
try.
Q
9
1.
3, 2
.1
K13
S
trat
egie
s to
impl
emen
t co
ntin
uous
impr
ove
men
t pro
cess
. Q
10
1.6
2.5
3.6
4.2
K14
T
ypic
al p
robl
ems
that
can
occ
ur w
hen
lead
ing
a w
ork
team
and
re
late
d ap
prop
riate
act
ion
to b
e ta
ken.
Q
11
3.
5
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
© D
epar
tmen
t of
Edu
catio
n an
d T
rain
ing
2009
P
age
18 o
f 34
Ver
sion
1, A
ugus
t 200
9
Per
form
ance
cri
teri
a fo
r u
nit
s o
f co
mp
eten
cy a
s m
atch
ed t
o t
he
req
uir
ed
skill
s an
d k
no
wle
dg
e R
equ
ired
Ski
lls
Rel
ated
q
ues
tio
n in
q
ues
tio
n b
ank
TL
IE10
7C
TL
IG10
7C
TL
IG20
7C
S1
Com
mun
icat
e ef
fect
ivel
y w
hen
com
plet
ing
wor
k ac
tiviti
es,
pres
entin
g ro
utin
e in
form
atio
n or
wor
king
with
oth
ers,
ie th
is m
ay
incl
ude
the
use
of e
lect
roni
c eq
uipm
ent.
Q
1 2.
1–2.
6 1.
1–1.
2 2.
1 3.
3
1.1,
1.3
2.
1, 2
.3
4.2
S2
Rea
d an
d in
terp
ret
inst
ruct
ions
, pr
oced
ures
, in
form
atio
n an
d si
gns
rele
vant
to w
ork
activ
ities
, wor
king
in g
roup
s or
pre
sent
ing
wor
kpla
ce in
form
atio
n.
Q2
1.1–
1.7
2.6
1.1
3.1
S3
Inte
rpre
t and
follo
w o
pera
tiona
l ins
truc
tions
and
prio
ritis
e w
ork.
Q
3
1.1
1.2
S4
Neg
otia
te a
nd w
ork
colla
bora
tivel
y w
ith o
ther
s.
Q4
3.
2–3.
4 1.
1, 2
.1
S5
Ada
pt a
ppro
pria
tely
to c
ultu
ral d
iffer
ence
s in
the
wor
kpla
ce
incl
udin
g m
odes
of
beha
viou
r an
d in
tera
ctio
ns w
ith o
ther
s.
Q5
1.7
2.2
3.1–
3.6
2.1
S6
Pro
mpt
ly r
epo
rt a
nd/o
r re
ctify
any
iden
tifie
d pr
oble
ms
that
may
ar
ise
whe
n pr
epar
ing
and
pres
entin
g ro
utin
e w
orkp
lace
info
rmat
ion
in a
ccor
danc
e w
ith r
egul
ator
y re
quire
men
ts.
Q
6 1
.6
2.3
S7
Wor
kpla
ce p
olic
ies
and
proc
edur
es a
re k
now
n.
Q7
1.1,
1.2
1.
1–1.
2 3.
1 1.
1
S8
Mon
itor
wor
k ac
tiviti
es in
ter
ms
of p
lann
ed s
ched
ule.
Q
8
2.1
1.3,
2.3
S9
Iden
tify,
sel
ect a
nd u
se r
elev
ant e
quip
men
t, p
roce
sses
and
pr
oced
ures
whe
n pr
epar
ing
and
pres
entin
g ro
utin
e w
orkp
lace
in
form
atio
n.
Q9
1.
1–1.
2
S10
U
se p
rese
ntat
ion
pack
ages
for
slid
es, o
verh
ead
proj
ecto
r,
com
pute
r pr
esen
tatio
ns.
Q10
2.
4
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
P
age
19 o
f 34
©
Dep
artm
ent o
f E
duca
tion
and
Tra
inin
g 20
09
Ver
sion
1, A
ugus
t 200
9
Per
form
ance
cri
teri
a fo
r u
nit
s o
f co
mp
eten
cy a
s m
atch
ed t
o t
he
req
uir
ed
skill
s an
d k
no
wle
dg
e R
equ
ired
Ski
lls
Rel
ated
q
ues
tio
n in
q
ues
tio
n b
ank
TL
IE10
7C
TL
IG10
7C
TL
IG20
7C
S11
M
odify
act
iviti
es d
epen
ding
on
diffe
ring
oper
atio
nal c
ontin
genc
ies
and
envi
ronm
ents
. Q
11
2.4
4.
2
S12
W
ork
syst
emat
ical
ly w
ith r
equi
red
atte
ntio
n to
det
ail w
ithou
t inj
ury
to s
elf o
r ot
hers
or
dam
age
to g
oods
or
equi
pmen
t. Q
12
2.4
3.
2
S13
O
pera
te a
nd a
dapt
to d
iffer
ence
s in
wor
kpla
ce a
nd c
omm
unic
atio
n eq
uipm
ent i
n ac
cord
ance
with
sta
ndar
d op
erat
ing
proc
edur
es.
Q13
2.
4
S14
T
eam
act
iviti
es a
re m
onito
red
and
mod
ified
acc
ordi
ng to
pla
nned
sc
hedu
le a
nd c
ontin
genc
ies.
Q
14
2.2
1.2,
3.4
–3.6
2.
3, 4
.2
S15
A
pply
pre
caut
ions
and
app
ropr
iate
act
ion
to m
inim
ise,
con
trol
or
elim
inat
e ha
zard
s th
at m
ay e
xist
whe
n un
dert
akin
g te
am a
ctiv
ities
. Q
15
2.2
S16
A
pply
kno
wle
dge
and
tech
niqu
es o
f fat
igue
man
agem
ent t
o w
orkp
lace
act
iviti
es.
Q
16
2.2
S17
Id
entif
y an
d re
com
men
d im
prov
em
ents
to s
ervi
ces
and
reso
urce
s.
Q17
1.
2, 2
.5
1.2,
2.1
3.
5, 3
.6
2.3,
4.2
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
© D
epar
tmen
t of
Edu
catio
n an
d T
rain
ing
2009
P
age
20 o
f 34
Ver
sion
1, A
ugus
t 200
9
P
age
inte
ntio
nally
bla
nk
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
P
age
21 o
f 34
©
Dep
artm
ent o
f E
duca
tion
and
Tra
inin
g 20
09
Ver
sion
1, A
ugus
t 200
9
Inte
rvie
w Q
ues
tio
n B
ank
and
Rec
ord
ing
Do
cum
ents
– T
eam
wo
rk C
lust
er 2
Un
its
of
com
pet
ency
TLI
A14
07C
U
se p
rodu
ct k
now
ledg
e to
com
plet
e w
ork
oper
atio
ns
TLI
A22
07C
P
artic
ipat
e in
sto
ckta
kes
TLI
A26
07C
M
onito
r st
orag
e fa
cilit
ies
TLI
F10
7C
Fol
low
OH
&S
pro
cedu
res
No
te t
o t
he
asse
sso
r
It is
not
man
dato
ry fo
r yo
u to
ask
the
cand
idat
e al
l the
que
stio
ns in
this
que
stio
n ba
nk. T
he c
andi
date
may
ha
ve p
rovi
ded
suffi
cien
t inf
orm
atio
n to
de
mon
stra
te c
ompe
tenc
e ba
sed
on th
eir
self-
asse
ssm
ent a
nd d
ocum
enta
ry e
vide
nce.
You
will
nee
d to
use
you
r pr
ofes
sion
al ju
dgem
ent
as t
o w
hich
qu
estio
ns y
ou f
ocus
on
at t
his
stag
e of
the
ass
essm
ent.
You
may
cho
ose
to d
iscu
ss a
wor
k ta
sk to
pic
rath
er th
an a
sk a
ser
ies
of d
irect
que
stio
ns.
Rec
ord
of
inte
rvie
w
Can
did
ate’
s n
ame
Ass
esso
r’s
nam
e
Ho
w/w
her
e in
terv
iew
was
co
nd
uct
ed
Inte
rvie
w o
nly
At
an R
TO
’s p
rem
ises
N
ame:
___
____
____
____
____
____
____
____
Dem
on
stra
tio
n/t
heo
ry a
sses
smen
t
In t
he
wo
rkp
lace
N
ame:
___
____
____
____
____
____
____
____
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
© D
epar
tmen
t of
Edu
catio
n an
d T
rain
ing
2009
P
age
22 o
f 34
Ver
sion
1, A
ugus
t 200
9
Inte
rvie
w Q
ues
tio
n B
ank
Tea
mw
ork
Clu
ster
2 (
kno
wle
dg
e-b
ased
qu
esti
on
s)
Can
th
e ca
nd
idat
e sa
tisf
acto
rily
an
swer
an
d d
emo
nst
rate
th
e fo
llow
ing
?
Yes
N
o
Ass
esso
r’s
refe
ren
ce t
o
map
pin
g d
ocu
men
t
Q1
Li
st th
e A
ustr
alia
n co
des
and/
or r
egul
atio
ns u
sed
in th
e w
orkp
lace
.
K
1
Q2
Id
entif
y th
e O
H&
S a
nd E
PA
pro
cedu
res
and
guid
elin
es u
sed
in th
e w
orkp
lace
.
K
2
Q3
D
iscu
ss t
he p
olic
ies
and
proc
edur
es fo
r id
entif
ying
, ha
ndlin
g, s
tack
ing
and
stor
ing
of
diff
eren
t pr
oduc
ts in
the
wor
kpla
ce.
K3
Q4
Id
entif
y th
e va
rious
wor
k st
atio
ns/a
reas
/div
isio
ns a
nd e
quip
men
t with
in th
e w
orkp
lace
.
K
4, K
7, K
9
Q5
D
iscu
ss w
here
to a
cces
s an
d us
e H
AZ
CH
EM
and
MS
DS
info
rmat
ion.
K
5
Q6
Id
entif
y th
ree
sour
ces
of in
form
atio
n re
latin
g to
pro
duct
s.
K6
Q7
D
iscu
ss th
e do
cum
enta
tion
requ
ired
for
reco
rdin
g da
mag
ed a
nd/o
r co
ntam
inat
ed
good
s.
K8
Q8
D
escr
ibe
the
hous
ekee
ping
act
iviti
es in
the
wor
kpla
ce.
K10
Q9
D
iscu
ss t
he r
epor
ting
proc
edur
es f
or in
cide
nts
and
acci
dent
s, d
amag
ed g
oods
, em
erge
ncy
and
evac
uatio
n in
the
wor
kpla
ce.
K11
, K12
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
P
age
23 o
f 34
©
Dep
artm
ent o
f E
duca
tion
and
Tra
inin
g 20
09
Ver
sion
1, A
ugus
t 200
9
Inte
rvie
w Q
ues
tio
n B
ank
Tea
mw
ork
Clu
ster
2 (
skill
-bas
ed q
ues
tio
ns)
Can
th
e ca
nd
idat
e sa
tisf
acto
rily
an
swer
an
d d
emo
nst
rate
th
e fo
llow
ing
?
Yes
N
o
Ass
esso
r’s
refe
ren
ce t
o
map
pin
g d
ocu
men
t
Q1
C
omm
unic
ate
effe
ctiv
ely
whe
n co
nduc
ting
wor
kpla
ce c
onve
rsat
ion.
S
1, S
2, S
4
Q2
Id
entif
y th
ree
wor
kpla
ce a
ctiv
ities
that
req
uire
doc
umen
tatio
n to
be
com
plet
ed.
S3
Q3
Id
entif
y th
ree
wor
kpla
ce a
ctiv
ities
that
req
uire
the
cand
idat
e to
wor
k to
geth
er w
ith
othe
rs.
S5
Q4
Id
entif
y co
ntai
ners
or
good
s th
at h
ave
an A
ustr
alia
n D
ange
rous
Goo
ds (
AD
G)
or
Inte
rnat
iona
l Mar
itim
e D
ange
rous
Goo
ds c
ode.
(If
app
licab
le.)
S
6
Q5
F
ollo
w th
e pr
oces
s fo
r re
port
ing
and
rect
ifyin
g id
entif
ied
prob
lem
s w
hen
cond
uctin
g w
orkp
lace
act
iviti
es.
S7
Q6
A
pply
pre
caut
ions
and
follo
w r
equi
red
actio
n to
min
imis
e, c
ontr
ol o
r el
imin
ate
haza
rds
in t
he w
orkp
lace
.
S
8
Q7
C
hang
e w
orkp
lace
act
iviti
es b
ased
upo
n un
plan
ned
even
ts, e
g ch
ange
in th
e w
eath
er,
stor
ms,
lack
of e
quip
men
t.
S
9
Q8
W
ork
prod
uctiv
ely
with
out i
njur
y to
sel
f or
othe
rs.
S10
Q9
A
dapt
to d
iffer
ent w
orkp
lace
act
iviti
es w
hen
requ
ired,
eg
urge
nt o
rder
s, s
tock
take
pr
epar
atio
n, s
peci
al c
onsi
gnm
ents
.
S
11
Q10
Use
wor
kpla
ce te
chno
logy
by
givi
ng t
hree
exa
mp
les
and
disc
ussi
ng t
he p
roce
ss b
ehin
d ea
ch p
iece
of
equi
pmen
t.
S12
Q11
Exp
lain
whe
n pe
rson
al p
rote
ctiv
e eq
uipm
ent (
PP
E)
wou
ld b
e us
ed a
nd g
ive
thre
e ex
ampl
es.
S13
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
© D
epar
tmen
t of
Edu
catio
n an
d T
rain
ing
2009
P
age
24 o
f 34
Ver
sion
1, A
ugus
t 200
9
Can
th
e ca
nd
idat
e sa
tisf
acto
rily
an
swer
an
d d
emo
nst
rate
th
e fo
llow
ing
?
Yes
N
o
Ass
esso
r’s
refe
ren
ce t
o
map
pin
g d
ocu
men
t
Q12
Pla
n, s
ched
ule,
mon
itor,
org
anis
e an
d es
timat
e th
e si
ze a
nd s
hape
and
spe
cial
re
quire
men
ts o
f pr
oduc
ts a
nd/o
r lo
ads
in li
ne w
ith w
orkp
lace
pro
cedu
res.
S
14
Q13
App
ly fa
tigue
man
agem
ent k
now
ledg
e an
d te
chni
ques
to w
orkp
lace
act
iviti
es.
S15
Co
mm
ents
/ob
serv
atio
ns
Ass
esso
r’s
sig
nat
ure
Dat
e
Can
did
ate’
s si
gn
atu
re
D
ate
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
P
age
25 o
f 34
©
Dep
artm
ent o
f E
duca
tion
and
Tra
inin
g 20
09
Ver
sion
1, A
ugus
t 200
9
Map
pin
g o
f A
sses
smen
t T
oo
l – T
eam
wo
rk C
lust
er 2
Un
its
of
com
pet
ency
– T
eam
wo
rk C
lust
er 2
T
his
mat
rix is
a r
efer
ence
to s
ee h
ow u
nits
/ele
men
ts o
f com
pete
ncy
are
asse
ssed
with
in t
his
asse
ssm
ent
tool
. A
ll th
e el
emen
ts,
perf
orm
ance
crit
eria
, es
sent
ial k
now
ledg
e, e
ssen
tial s
kills
and
crit
ical
asp
ects
of e
vide
nce
with
in th
e co
mpe
tenc
y un
its a
re c
ross
-mat
ched
in th
is m
atr
ix.
TL
IA14
07C
Use
pro
du
ct k
no
wle
dg
e to
co
mp
lete
wo
rk o
per
atio
ns
Thi
s un
it in
volv
es th
e sk
ills
and
know
ledg
e re
quire
d to
use
pro
duct
kno
wle
dge
to c
ompl
ete
wor
k op
erat
ions
in a
ccor
danc
e w
ith w
orkp
lace
re
quire
men
ts, i
nclu
ding
iden
tifyi
ng p
rodu
cts
in a
sub
sect
ion
of a
war
ehou
se o
r ot
her
stor
age
area
, exa
min
ing
qual
ity a
nd r
epor
ting
on p
rodu
cts,
and
us
ing
inve
ntor
y an
d la
belli
ng s
yste
ms
to id
entif
y an
d lo
cate
pro
duct
s.
TL
IA22
07C
Par
tici
pat
e in
sto
ckta
kes
Thi
s un
it in
volv
es th
e sk
ills
and
know
ledg
e re
quire
d to
par
ticip
ate
in s
tock
take
s in
acc
orda
nce
with
wor
kpla
ce r
equi
rem
ents
, inc
ludi
ng p
repa
ring
for
stoc
ktak
es, c
ondu
ctin
g st
ockt
akes
, cou
ntin
g st
ock,
iden
tifyi
ng s
tock
dis
crep
anci
es a
nd c
ompl
etin
g al
l req
uire
d do
cum
enta
tion.
TL
IA26
07C
Mo
nit
or
sto
rag
e fa
cilit
ies
Thi
s un
it in
volv
es th
e sk
ills
and
know
ledg
e re
quire
d to
mon
itor
stor
age
faci
litie
s in
acc
orda
nce
with
wor
kpla
ce r
equi
rem
ents
, in
clud
ing
dete
rmin
ing
site
fu
nctio
ns a
nd o
pera
tions
, mon
itorin
g st
orag
e op
erat
ions
in a
ccor
danc
e w
ith w
orkp
lace
pro
cedu
res
and
taki
ng a
ppro
pria
te a
ctio
n in
res
pons
e to
id
entif
ied
disc
repa
ncie
s, c
hang
es to
sto
rage
req
uire
men
ts, o
r br
each
es in
ope
ratio
nal p
roce
dure
s.
TL
IF10
7C F
oll
ow
OH
&S
pro
ced
ure
s T
his
unit
invo
lves
the
ski
lls a
nd k
now
ledg
e re
quire
d to
fol
low
and
app
ly O
H&
S p
roce
dure
s w
hen
carr
ying
out
wor
k ac
tiviti
es, i
nclu
ding
iden
tifyi
ng a
nd
follo
win
g w
orkp
lace
pro
cedu
res
for
haza
rd id
entif
icat
ion
and
risk
cont
rol,
cont
ribut
ing
to a
rran
gem
ents
for
the
man
agem
ent o
f occ
upat
iona
l hea
lth a
nd
safe
ty a
nd c
ompl
etin
g oc
cupa
tiona
l hea
lth a
nd s
afet
y re
cord
s.
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
Per
form
ance
cri
teri
a fo
r u
nit
s o
f co
mp
eten
cy a
s m
atch
ed t
o t
he
req
uir
ed s
kills
an
d k
no
wle
dg
e R
equ
ired
kn
ow
led
ge
Rel
ated
q
ues
tio
n in
q
ues
tio
n
ban
k T
LIA
1407
CT
LIA
2207
CT
LIA
2607
CT
LIF
107C
K1
Rel
evan
t Au
stra
lian
code
s an
d re
gula
tions
, inc
ludi
ng
perm
its a
nd li
cens
ing
requ
irem
ents
are
iden
tifie
d to
re
leva
nt w
orkp
lace
act
iviti
es,
incl
udin
g ha
ndlin
g,
tran
spor
ting
and/
or s
tack
ing
of s
tore
d pr
oduc
ts.
Q1
1.1–
1.3
2.1–
2.3
3.2
1.3
1.1,
1.2
, 1.
42.
3
1.4
2.2
3.2
K2
Rel
evan
t OH
&S
and
en
viro
nmen
tal p
rote
ctio
n pr
oced
ures
an
d gu
idel
ines
. Q
2 1.
1
2.3
1.2,
1.3
2.
1, 2
.3
K3
Wor
kpla
ce p
olic
ies
and
proc
edur
es f
or t
he id
entif
icat
ion,
ha
ndlin
g, s
tack
ing
and
mon
itorin
g of
sto
rage
fac
ilitie
s fo
r pa
rtic
ular
cat
egor
ies
of p
rodu
cts.
Q
3 1.
1–1.
3 2.
1–2.
3 3.
1 2.
1 1.
1, 1
.2,
1.4
2.2,
2.3
, 2.
5 1.
2, 1
.5
K4
The
ope
ratio
n an
d ris
ks o
f wor
k sy
stem
s, e
quip
men
t; in
clud
ing
man
ually
ope
rate
d eq
uipm
ent,
man
agem
ent a
nd
site
-ope
ratin
g sy
stem
s.
Q4
1.2
1.
1, 1
.2, 1
.42.
3 1.
1–1.
7
K5
Info
rmat
ion
on v
ario
us c
ateg
orie
s or
gro
ups
of p
rodu
cts
incl
udin
g th
eir
key
char
acte
ristic
s (H
AZ
CH
EM
sym
bols
an
d M
SD
S r
equi
rem
ents
) an
d th
e sp
ecia
l han
dlin
g an
d st
acki
ng a
nd s
tora
ge r
equi
rem
ents
for
eac
h.
Q5
1.1,
1.2
2.
1–2.
3 2.
2 1.
2 2.
2, 2
.4
1.2,
1.4
K6
Str
ateg
ies
to s
eek
out
sour
ces
of k
now
ledg
e of
pro
duct
s an
d us
ing
this
info
rmat
ion
to c
atal
ogue
labe
l and
info
rm
syst
ems
of w
ork.
Q
6 3.
1
1.3
2.1
K7
Typ
es o
f equ
ipm
ent a
nd s
tora
ge a
reas
app
ropr
iate
for
diff
eren
t ty
pes
of g
oods
, inc
ludi
ng p
eris
habl
e, f
ragi
le,
dang
erou
s, c
ompo
sitio
n/st
ate
good
s.
Q4
1.2
3.2
1.2
1.1,
1.2
, 1.
42.
3–2.
4
© D
epar
tmen
t of
Edu
catio
n an
d T
rain
ing
2009
P
age
26 o
f 34
Ver
sion
1, A
ugus
t 200
9
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
P
age
27 o
f 34
©
Dep
artm
ent o
f E
duca
tion
and
Tra
inin
g 20
09
Ver
sion
1, A
ugus
t 200
9
Per
form
ance
cri
teri
a fo
r u
nit
s o
f co
mp
eten
cy a
s m
atch
ed t
o t
he
req
uir
ed s
kills
an
d k
no
wle
dg
e R
equ
ired
kn
ow
led
ge
Rel
ated
q
ues
tio
n in
q
ues
tio
n
ban
k T
LIA
1407
CT
LIA
2207
CT
LIA
2607
CT
LIF
107C
K8
Doc
umen
tatio
n re
quire
men
ts, i
nclu
ding
rep
orts
and
re
cord
s co
ncer
ning
dam
age
or c
onta
min
ated
goo
ds.
Q6
2.2–
2.3
3.1
4.1–
4.2
1.3
2.1,
2.5
, 2.
7
1.3
2.1,
2.3
3.
1–3.
2
K9
Site
layo
ut a
nd o
bsta
cles
.
Q4
3.2
1.
1, 1
.2,
1.4
2.2,
2.3
, 2.
5 1.
5
K10
H
ouse
keep
ing
stan
dard
s an
d pr
oced
ures
in th
e w
orkp
lace
. Q
8
2.
2, 2
.3
1.2,
1.3
, 1.4
2.
1–2.
4
K11
R
epor
ting
proc
edur
es in
reg
ard
to u
nsaf
e si
tuat
ions
, fir
e ha
zard
s, b
roke
n or
dam
aged
equ
ipm
ent,
sick
ness
and
/or
acci
dent
s.
Q9
2.5,
2.6
, 2.7
1.
3 2.
1, 2
.3
3.1–
3.2
K12
O
H&
S w
arni
ng s
igns
and
sig
nals
, em
erge
ncy
and
ev
acua
tion
proc
edur
es.
Q9
2.6
1.7
1.1,
K13
M
anua
l and
mec
hani
cally
ass
iste
d lif
ting
and
load
shi
fting
pr
oced
ures
use
d fo
r tr
ansp
ort r
equi
rem
ents
for
good
s w
ithin
the
wor
kpla
ce.
Q4
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
Per
form
ance
cri
teri
a fo
r u
nit
s o
f co
mp
eten
cy a
s m
atch
ed t
o t
he
req
uir
ed s
kills
an
d k
no
wle
dg
e R
equ
ired
ski
lls
Rel
ated
q
ues
tio
n in
q
ues
tio
n
ban
k T
LIA
1407
C
TL
IA22
07C
TL
IA26
07C
TL
IF10
7C
S1
Com
mun
icat
ing
effe
ctiv
ely
with
oth
ers
whe
n co
nduc
ting
wor
kpla
ce a
ctiv
ities
, eg
prov
idin
g in
form
atio
n on
pro
duct
s an
d se
rvic
es, h
andl
ing,
tran
spor
ting,
sto
rage
req
uire
men
ts,
OH
&S
.
Q1
1.3
1.2–
1.4
3.1
4.2
1.3
2.2,
2.5
, 2.
7
1.3,
1.4
1.
7 2.
1–2.
4 3.
1–3.
2
S2
Rea
ding
, int
erpr
etin
g an
d co
mpr
ehen
ding
inst
ruct
ions
, pr
oced
ures
, inf
orm
atio
n an
d si
gns
rele
vant
to p
rodu
cts
and
wor
kpla
ce a
ctiv
ities
. Q
1 2.
2–2.
3 3.
1 2.
1–2.
4 3.
1 2.
1 2.
5–2.
7 1.
4 3.
1, 3
.2
S3
Com
plet
ing
docu
men
tatio
n re
late
d to
wor
k ac
tiviti
es,
incl
udin
g O
H&
S r
equi
rem
ents
. Q
2
2.1,
2.4
3.
1–3.
2 4.
1–4.
2 2.
7 3.
1
S4
Wor
king
col
labo
rativ
ely
with
oth
ers,
incl
udin
g fo
llow
ing
OH
&S
pro
cedu
res.
Q
3 1.
3
2.5,
2.6
, 2.7
1.
3 2.
1–2.
4
S5
Ada
ptin
g ap
prop
riate
ly to
cul
tura
l diff
eren
ces
in th
e w
orkp
lace
, inc
ludi
ng m
odes
of b
ehav
iour
and
inte
ract
ions
w
ith o
ther
s.
Q3
1.
4
S6
Iden
tifyi
ng c
onta
iner
s an
d go
ods
with
cod
ed A
DG
and
IM
DG
mar
king
s an
d w
here
app
licab
le e
mer
genc
y in
form
atio
n pa
nels
. Q
4 1.
1–1.
3 2.
1–2.
3 3.
2 1.
1, 1
.3
2.4
S7
Pro
mpt
ly r
epo
rtin
g an
d/or
rec
tifyi
ng a
ny id
entif
ied
prob
lem
s th
at m
ay a
rise
whe
n co
nduc
ting
wor
k ac
tiviti
es in
ac
cord
ance
with
reg
ulat
ory
requ
irem
ents
and
wor
kpla
ce
proc
edur
es.
Q5
2.2–
2.3
2.
5–2.
7 1.
3 2.
1, 2
.3
© D
epar
tmen
t of
Edu
catio
n an
d T
rain
ing
2009
P
age
28 o
f 34
Ver
sion
1, A
ugus
t 200
9
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
P
age
29 o
f 34
©
Dep
artm
ent o
f E
duca
tion
and
Tra
inin
g 20
09
Ver
sion
1, A
ugus
t 200
9
Per
form
ance
cri
teri
a fo
r u
nit
s o
f co
mp
eten
cy a
s m
atch
ed t
o t
he
req
uir
ed s
kills
an
d k
no
wle
dg
e R
equ
ired
ski
lls
Rel
ated
q
ues
tio
n in
q
ues
tio
n
ban
k T
LIA
1407
C
TL
IA22
07C
TL
IA26
07C
TL
IF10
7C
S8
App
lyin
g pr
ecau
tions
and
follo
win
g re
quire
d ac
tion
to
min
imis
e, c
ontr
ol o
r el
imin
ate
haza
rds
that
may
exi
st
durin
g w
ork
activ
ities
. Q
6 2.
2–2.
3
2.5–
2.6
S9
Mod
ifyin
g ac
tiviti
es a
ccor
ding
to d
iffer
ing
oper
atio
nal
cont
inge
ncie
s, r
isk
situ
atio
ns a
nd e
nviro
nmen
ts a
nd
unpl
anne
d ac
tiviti
es.
Q7
2.5–
2.7
2.2,
2.4
S10
W
orki
ng s
yste
mat
ical
ly w
ith r
equi
red
atte
ntio
n to
det
ail
with
out i
njur
y to
sel
f or
othe
rs, o
r da
mag
e to
goo
ds o
r eq
uipm
ent.
Q8
1.2–
1.3
1.3–
1.4
2.1,
2.4
2.
2, 2
.3,
2.7
S11
O
pera
ting
and
adap
ting
to d
iffer
ence
s in
pro
duct
s, s
ervi
ces
and
equi
pmen
t in
acco
rdan
ce w
ith s
tand
ard
oper
atin
g pr
oced
ures
. Q
9 2.
2–2.
3
3.
1–3.
2 4.
1
S12
S
elec
ting
and
usin
g re
leva
nt c
omm
uni
catio
n, c
ompu
ting,
of
fice
equi
pmen
t an
d lo
ad h
andl
ing
equi
pmen
t.
Q10
S13
S
elec
ting
and
usin
g re
quire
d P
PE
, con
form
ing
to in
dust
ry
and
OH
&S
sta
ndar
ds.
Q11
1.6
S14
P
lann
ing,
sch
edul
ing,
mon
itorin
g, o
rgan
isin
g an
d es
timat
ing
the
size
, sha
pe a
nd s
peci
al r
equi
rem
ents
of
prod
ucts
and
goo
ds a
nd/o
r lo
ads
and
assi
gnin
g ta
sks
to
team
/gro
up m
embe
rs b
ase
d on
thei
r ar
eas
of c
ompe
tenc
e an
d ex
pert
ise
and
thei
r av
aila
bilit
y in
acc
orda
nce
with
w
orkp
lace
act
iviti
es.
Q12
1.
2 2.
2–2.
3 1.
4 2.
1 2.
3
S15
A
pply
ing
fatig
ue m
anag
emen
t kn
owle
dge
and
tech
niqu
es.
Q
13
1.
2 2.
2, 2
.4
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
© D
epar
tmen
t of
Edu
catio
n an
d T
rain
ing
2009
P
age
30 o
f 34
Ver
sion
1, A
ugus
t 200
9
Pag
e in
tent
iona
lly b
lank
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
Th
ird
Par
ty E
vid
ence
Rep
ort
(T
eam
wo
rk c
lust
ers)
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
usi
ng
an
d S
tora
ge)
C
and
idat
e’s
nam
e
Th
ird
par
ty e
vid
ence
pro
vid
ed b
y
Rel
atio
nsh
ip t
o c
and
idat
e
TLI
E10
7C
Pre
sent
rou
tine
wor
kpla
ce in
form
atio
n
TLI
G10
7C
Wor
k ef
fect
ivel
y w
ith o
ther
s
TLI
G20
7C
Lead
a w
ork
team
or
grou
p
TLI
A14
07C
U
se p
rodu
ct k
now
ledg
e to
com
plet
e w
ork
oper
atio
ns
TLI
A22
07C
P
artic
ipat
e in
sto
ckta
kes
TLI
A26
07C
M
onito
r st
orag
e fa
cilit
ies
Un
it(s
) o
f co
mp
eten
cy
TLI
F10
7C
Fol
low
OH
&S
pro
cedu
res
Evi
den
ce c
olle
cted
In
terv
iew
at t
he w
orkp
lace
In
terv
iew
on
the
tele
phon
e
Inte
rvie
w c
on
du
cted
by
Inst
ruct
ion
s
As
part
of t
he a
sses
smen
t for
the
TL3
0107
Cer
tific
ate
III
in T
rans
port
and
Log
istic
s (W
areh
ousi
ng a
nd S
tora
ge),
evi
denc
e is
sou
ght t
o su
ppor
t a
judg
emen
t ab
out
the
cand
idat
e’s
com
pete
nce.
A le
tter
of
supp
ort
from
the
org
anis
atio
n va
lidat
ing
a ra
nge
of t
asks
tha
t the
ca
ndid
ate
has
succ
essf
ully
com
plet
ed w
ould
be
usef
ul in
iden
tifyi
ng c
ompe
tenc
y.
P
age
31 o
f 34
©
Dep
artm
ent o
f E
duca
tion
and
Tra
inin
g 20
09
Ver
sion
1, A
ugus
t 200
9
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
Th
ird
Par
ty
Do
es t
he
can
did
ate
con
sist
entl
y:
Yes
N
o
NA
A
sses
sor
Ob
serv
atio
n C
om
men
ts
lo
cate
, fol
low
and
inte
rpre
t the
app
ropr
iate
A
ustr
alia
n co
des
and
regu
latio
ns a
s ap
plic
able
to
the
wor
kpla
ce, e
g O
H&
S, e
nviro
nmen
tal p
olic
ies
and
proc
edur
es,
dang
erou
s an
d ha
zard
ous
good
s,
Nat
iona
l Loa
d R
estr
aint
, and
oth
ers?
ef
fect
ivel
y co
mm
unic
ate
with
oth
ers
in th
e w
orkp
lace
, inc
ludi
ng c
omm
unic
atin
g in
form
atio
n ab
out
rout
ine
task
s, p
roce
sses
, eve
nts
or s
kills
and
pa
rtic
ipat
ing
in g
roup
dis
cuss
ions
to
achi
eve
appr
opria
te w
ork
outc
omes
?
ap
ply
prod
uct k
now
ledg
e to
wor
k op
erat
ions
, in
clud
ing
iden
tifyi
ng a
nd c
ateg
oris
ing
prod
ucts
, m
atch
ing
prod
ucts
to
loca
tions
bas
ed o
n sp
ecifi
ed
crite
ria,
and
utili
sing
the
cor
rect
han
dlin
g an
d st
orag
e eq
uipm
ent?
id
entif
y an
d in
terp
ret t
hree
form
s of
wor
kpla
ce
docu
men
tatio
n, e
g O
H&
S,
stoc
k id
entif
icat
ion,
M
SD
S,
orga
nisa
tiona
l str
uctu
re?
id
entif
y an
d fo
llow
the
hous
ekee
ping
pro
cedu
res
in
the
wor
kpla
ce?
id
entif
y an
d re
port
inci
dent
s, a
ccid
ents
, em
erge
ncy/
evac
uatio
ns s
ituat
ions
and
per
sona
l w
ellb
eing
situ
atio
ns, e
g se
xual
har
assm
ent,
fatig
ue
man
agem
ent,
bully
ing?
© D
epar
tmen
t of
Edu
catio
n an
d T
rain
ing
2009
P
age
32 o
f 34
Ver
sion
1, A
ugus
t 200
9
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
P
age
33 o
f 34
©
Dep
artm
ent o
f E
duca
tion
and
Tra
inin
g 20
09
Ver
sion
1, A
ugus
t 200
9
Th
ird
Par
ty
Do
es t
he
can
did
ate
con
sist
entl
y:
Yes
N
o
NA
A
sses
sor
Ob
serv
atio
n C
om
men
ts
id
entif
y an
d re
solv
e w
ork
plac
e pr
oble
ms
that
may
ar
ise,
with
in th
eir
role
s of
res
pons
ibili
ty?
m
eet t
he w
ork
plac
e pr
oduc
tivity
targ
ets
by w
orki
ng
effe
ctiv
ely
with
out i
njur
y to
sel
f or
othe
rs?
id
entif
y an
d us
e th
e ap
prop
riate
PP
E in
the
wor
kpla
ce?
ap
ply
the
appr
opria
te lo
ad r
equi
rem
ents
to
prod
ucts
/goo
ds,
ie p
lan
the
estim
ate
size
and
sha
pe
of p
rodu
cts/
good
s?
un
ders
tand
and
app
ly t
he p
rinci
ples
and
fun
ctio
ns o
f a
stoc
k ta
ke s
yste
m?
Co
mm
ents
Th
ird
-par
ty’s
sig
nat
ure
Dat
e
Can
did
ate’
s si
gn
atu
re
D
ate
Ass
esso
r’s
sig
nat
ure
Dat
e
TL
I301
07 C
erti
fica
te II
I in
Tra
nsp
ort
an
d L
og
isti
cs (
War
eho
use
an
d S
tora
ge)
R
PL
Ass
essm
ent
To
ol K
it
© D
epar
tmen
t of
Edu
catio
n an
d T
rain
ing
2009
P
age
34 o
f 34
Ver
sion
1, A
ugus
t 200
9
P
age
inte
ntio
nally
bla
nk
