CFC 2019 product recall update
Lucie Dean – Underwriter – Product Recall26th November 2019
Recalls in the news
| cfcunderwriting.com 3| cfcunderwriting.com 3
• Listeria cases noted in hospitals across the UK – 6 dead
• Source found to be The Good Food Chain Sandwiches
• Company now in liquidation
Sandwiches…
June 2019
Recalls in the news
| cfcunderwriting.com 4| cfcunderwriting.com 4
• 82 product lines recalled from various supermarkets across the UK
… & hummus
Ongoing…
Recalls in the news
Based on current findings there is one common factor in both of
these recalls – contaminated supplied ingredients.
Product recall at CFC
| cfcunderwriting.com 7| cfcunderwriting.com 7
Manufacturing error
Malicious tamper
Extortion
Government actions
Negative publicity
Supplied ingredients
Product guarantee
Cyber tamper
Software Product Safety
Product recall triggers
CFC 2019 Product Recall Update
| cfcunderwriting.com 8| cfcunderwriting.com 8
Intellectual property
Animal by product
Recall liability
Religious specification
Bespoke extensions
CFC Product Recall Update
Stock surprise
A growing soup manufacturer discovered a large quantity of chicken stock had been mislabelledas vegetable stock by their supplier
Recall guide
A handy introduction to product recall insurance
Common misconceptions
| cfcunderwriting.com 12| cfcunderwriting.com 12
We have never had a recall
CFC Product Recall Update
| cfcunderwriting.com 13| cfcunderwriting.com 13
Our quality is top notch, it won’t happen to us!
CFC Product Recall Update
| cfcunderwriting.com 14| cfcunderwriting.com 14
Product recall insurance is too expensive
CFC Product Recall Update
| cfcunderwriting.com 15| cfcunderwriting.com 15
Surely my recall costs won’t be that high?
CFC Product Recall Update
| cfcunderwriting.com 16| cfcunderwriting.com 16
My suppliers will pick up our recall costs
CFC Product Recall Update
| cfcunderwriting.com 17| cfcunderwriting.com 17
Meat & Poultry
Pet Food
Electronic, Metal & Plastic
Components
Automotive Components
Food & Beverage Products under
contract for third parties
Health Foods & Nutraceuticals
‘Free-from’ Products
Fresh Fruit and Vegetables
Medical Devices
Some of the industries we consider…
CFC 2019 Product Recall Update
| cfcunderwriting.com 18| cfcunderwriting.com 18
Natasha CatchpolePractice Leader
Lucie DeanUnderwriter
Michael CapletonUnderwriter
Harry AllhusenAssistant Underwriter
The CFC product recall team
CFC Product Recall Update