C.H. Robinson - Global Forwarding Overview

© 2016 C.H. Robinson Worldwide, Inc. All Rights Reserved.

Global ForwardingOverview Presentation


Who we are Our people, processes, and technology set us apart

110 years of innovation and still shaping the future

Global services company


C.H. Robinson Overview

Global 3PL leader

100+ years of industry expertise

Network offices in North America, Asia, Europe and South America

Mode and capacity neutral

Publicly owned and traded on NASDAQ (Symbol: CHRW)


A powerful network that works for you


Our people, processes, and

technology improve the world’s

transportation and supply

chains, delivering exceptional

value to our customers and

suppliers.

Mission Statement




People & expertise are an extension of your team

Smart, empowered people

Experts help you improve productivity

Specialists offer proactive strategies

Extension ofyour team

Top 10% of companies for employee engagement

Average tenure of 6 years gives you consistent service and market knowledge


Stability and Scale


Total Landed Cost: Hidden Costs in Transportation


Diving Deeper into Total Landed Cost


Leverage supply chain experience to help you make better decisions.


Committed to continuous process improvement for your supply chain


Supply Chain Model


Global Network and Services©

2016 C.H

. Robinson W

orldwide, Inc. A

ll Rights R

eserved.


Broad Industry ExpertiseWE DELIVER AN AVERAGE OF

3 SERVICES PER TOP 500 CUSTOMER


C.H. Robinson Office

Agent location

Global Control Tower

Global Forwarding Network

17

3,448Employees

109Offices

68Agent Offices

3 COUNTRIES

1,456EMPLOYEES

37OFFICES

10 COUNTRIES

1,487EMPLOYEES

41OFFICES

5 COUNTRIES

85EMPLOYEES

8OFFICES

19 COUNTRIES

420EMPLOYEES

23OFFICES

NORTH AMERICA ASIA PACIFIC SOUTH AMERICA EUROPE

38Countries


Global Forwarding offices by region


Global Forwarding Transpacific Eastbound (TPEB)• No. 1 from China to U.S. – 272,211 TEUs• No. 2 from Asia to U.S. – 390,000 TEUs

LCL ocean volumes• Outbound U.S. – 95,000 CBM• Inbound U.S. – 350,000 CBM • Other – 55,000 CBM

570,000 TEUsAnnual global

ocean volumesOCEAN

AIR118,000,000 kgs

Annual global air freight

North America outbound33,000,000 kgs

North America inbound65,000,000 kgs

Total transactions~600,000

Customs entries~350,000

CUSTOMSLeading North

America customs house broker


Portfolio of ServicesOceanKeep your cargo moving at agreed-upon pricing with capacity allocations

• Competitive pricing• Space commitments

Reduce transit time and risk with direct consolidation containers to/from inland ports

• LCL consolidation programs• In-house NVOCC division (CHRistal Lines®)

Gain options to improve speed to market and minimize inventory costs

• Multiple service contracts• Match your business strategy with just in time

(JIT) transportation

Air• Pay for the space you use with reserved weekly

allocations • Strong carrier relationships offer flexibility and

options

Customs• Trusted Advisor® philosophy• Reduce delays with a Customs Trade

Partnership Against Terrorism (C-TPAT) validated company

Project Logistics• Global services for over dimensional and

project cargo loads• Complete project management options

available


Convenient global air freight services around the world.

• Flexible solutions. Tailored services to meet your needs to/from anywhere in the world.

• Space allocations. Strong relationships with airlines to reserve dedicated space.

• Global destinations. Weekly consolidations to nearly every major city in the world.

• Accessibility. Efficient gateway city options to maximize capacity and minimize cost, while providing seamless high quality service.


Global Air Services

• Pickup and delivery

• Buyer’s consolidation services

• Direct IATA bookings

• Document processing, banking, and insurance

• Dangerous goods, oversized, and temperature sensitive options

• Hand carry solutions for high priority shipments

• Chartered flights available


Core Air Freight Corridors


Key Air Freight Lanes*

*2015 volume data


Flexible ocean freight forwarding options for you

• Customized service options. From FCL to LCL, a global network will handle all your shipping needs.

• Certified. Licensed NVOCC, OTI, freight forwarder, and C-TPAT certified.

• Industry-leading. Rated the number two NVOCC on the Trans-Pacific Eastbound (Asia to U.S.) and the leading LCL carrier on the Trans-Pacific.

• Door-to-Door. Complete ocean services through an extensive dedicated network from pickup to delivery.

• Global Visibility. Navisphere®, Global Trade Reports®, and PO Management provide complete clarity to your freight.


Ocean Services

• Flexible carrier selection

• Reliable documentation processing and banking

• Export compliance service

• Marine insurance available

• Options for dangerous goods

• Real time online tracking


• In-house NVOCC division (CHRistal Lines®)

• Weekly sailings to worldwide destinations

• Online U.S. Export sailing schedule with fixed cutoffs

• Competitive pricing

• Unique LCL consolidation programs

• Onsite container loading and container pool

Ocean LCL

https://www.chrobinson.com/en/us/Resources/Global-Trade-Resources/US-Ocean-LCL-Export-Sailing-Schedule/


Key Ocean Freight Lanes*

*2015 volume data


Ocean & Air U.S. Importing

• Large ocean service contracts with reliable carriers

• Regular LCL and FCL ocean consolidations from all major ports

• Multiple weekly air consolidations from all major markets

• Buyer’s consolidation services

• Online tracking capabilities


Trade Policy TeamU.S. export and U.S. import compliance can seem daunting and complex, but C.H. Robinson’s Trade Policy group offers comprehensive consulting services that can help you understand and navigate the intricacies of the business.

• Team is comprised of Licensed Customs House Brokers

• Combined 60+ years of experience

• Will work with you to uncover issues and provide resources, knowledge and information to help you reduce compliance risk

• Services include:

• Compliance audits, customized policy and procedure manuals, onsite training, tariff classification, antidumping and countervailing duty (ADD/CVD) assessments, C-TPAT, customized ad hoc consulting


• Licensed in-house Customs Brokers at every location– A Trusted Advisor® philosophy helps streamline international

and regulatory compliance

• Compliance training and auditing

• Extensive knowledge of the diverse import regulations Temporary Import Bond (TIB) Foreign Trade Zone (FTZ) Surety Bonds Quota/visa assistance Partner Government Agencies: FDA, F&W, FCC, DOT, EPA,

and USDA

Customs Brokerage


C.H. Robinson is your Trusted Advisor® for Customs Services

• Knowledgeable. Get expert compliance and supply chain guidance from a team of licensed customs brokers.

• Efficient. Specialists focus on ways to minimize duties, reduce compliance risk, and decrease cycle times.

• Holistic approach. Benefit from business reviews and compliance consultation to conform to existing government regulations and stay ahead of changing compliance laws.


Experience a full suite of customs brokerage services

• Standard Customs Brokerage Service Includes:

• Transactional HTS classification• Non-advocacy binding rulings• Assistance answering requests from Customs and other

government agencies• Filing of post-entry amendments and protests

• Trade Policy Division Offers:• Project HTS classification• Advocacy binding rulings• Supply chain security program services• Mock import and export audits• Audit preparation and defense• Assistance in development of internal controls• Trade data analysis through Global Trade Reports®• Trade compliance project support• Ad hoc consulting• On-site training services and seminars


Rely on business intelligence from Global Trade Reports®


Vendor Management

Services

Purchase order (P.O.) management

Vendor management, compliance, and educational workshops

Container freight stations (CFS)

Pre-distribution programs

Order consolidation

FCL (CY-CY) and consolidated (CFS-CY) load management

Documentation collection, compliance, and reporting

Carrier contract management

Customized standard operating procedure (SOP) development


30% of losses during transit are unavoidable (i.e. General Average)

Lloyds of London reports that on average, a ship sinks every day

Ocean liability is limited to $500 per package

Air liability is limited to approximately $23-$29 per kilo (depending on the convention adopted by the country of destination)

Did You Know?


• “All-risk” coverage. Relieves you from the financial exposure from physical loss or damage to your goods while in transit.

• Knowledgeable advice. Insurance experts work with you for policy comparisons, competitive rates, and claims support.

• Customized coverage/Affordable rates. Flexibility to structure your cargo insurance based on your financial risk at considerably competitive rates.

Protect your investment with cargo insurance for ocean and air


• Policy comparisons

• Competitive rates• No- or low-deductible options• Fast billing capabilities with a single invoice for freight and

insurance

• Proposals of insurance

• Claims assistance

• Risk management services

Cargo Insurance


Export Compliance

• In-house export compliance department provides training for employees on export regulations

• Program reduces the chances of shipment delays by a governmental agency due to document discrepancies or questions of legitimacy

• Employees assist with compliance questions and act as a “last line of defense” for your company


Export Compliance Concerns and Planning

Concerns

Licensing

Embargoes

Proliferation

Anti-boycott

Denied persons

Re-exports

Diversion

Deemed exports

Plan

Use common sense

Get educated

Properly classify your commodities

Develop your resources

Stay current

Document, document, document


Prestige™ Services

• Specialized in shipping: • Wine, spirits, and beverages• Jewelry, crystals, and precious metals• Garments, textiles, and fine leathers• Perfumes and cosmetics• Perishable delicacies

• Secured warehousing• Facility security audits and theft risk reduction programs• Temperature recorders for highly accurate transit temperature conditions• Insulation products, ranging from thin thermal blankets to large polyurethane panels• Chaperones and escorts

Keep your products secure while in transit. Your logistics expert can help by arranging for options that can detect and prevent unauthorized access and protect the integrity of goods.


Project Logistics

• Heavy lift and/or over dimensional components • Worldwide material sourcing and final destinations• Multi-modal solutions

• Chartering of ocean vessels or specialized aircraft• Rail, barge • Specialized trucking• Cranes, rigging

• Deliver or receive cargo to meet ongoing construction or assembly process

• Technical expertise: Lifting, tie downs, stow plans, etc.• Comprehensive freight, site, and route studies• Complete project management, including onsite

supervision


Navisphere provides 24-hour online tracking and tracing• Access to shipment status, P.O. tracking, bill of lading details, container rail location,

customs clearance information, and access to various online reports• Real time visibility of shipment updates• Better control of information• Access to global logistics data• Access via C.H. Robinson website

Enter your Navisphere

User name and Password here

Don’t have a user name yet? To request access, please contact your local sales representative.

Visit chrobinson.com to login

Global Visibility


Global Forwarding resources on the web: https://www.chrobinson.com/globalforwarding/

Global Forwarding blogs: http://blog.chrobinson.com/category/global-transportation/

Global newsroom: https://www.chrobinson.com/en/us/news/

C.H. Robinson website in other languages: https://www.chrobinson.com/en/us/Language/

Global Forwarding Resources

https://www.chrobinson.com/globalforwarding/



http://blog.chrobinson.com/category/global-transportation/



https://www.chrobinson.com/en/us/news/



https://www.chrobinson.com/en/us/Language/

https://www.chrobinson.com/en/us/Language/


See Things Differently

It’s your job to make products your customers love. It’s our job to connect the world. Our people think in terms of free trade zones

and shipping schedules, but they’re also consumers who know what it takes for every item on a store shelf to get there. We see both

sides of the story. We see things differently.

https://www.chrobinson.com/en/us/About-Us/





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