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CHAPTER 3
Defning and Designing theWork
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%EAR!'!( )*TC)+E,
E-p"ain the s#per.isor/s ro"e indefning and designing ork
Dis$#ss the re"ationship eteen o
re#ireents and HR+ pro$esses E-p"ain the re"ationship eteen o
ana"ysis and a o des$ription
Defne and des$rie the se$tions ina o des$ription
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%EAR!'!( )*TC)+E,$ontin#ed5 Des$rie the #ses o6 in6oration
gained 6ro o ana"ysis
Defne ep"oyee $ontri#tionand des$rie the re"ationship o6
o design to ep"oyee
eha.io#rs and $ontri#tions Dis$#ss the di7erent types o6
ork designs to in$rease
ep"oyee $ontri#tionCopyright 2014 y !e"sonEd#$ation %td&
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R)%E )8 %'!E +A!A(ER
Priary indi.id#a" hodeterines hat ork is to e
per6ored and in hat orderTakes an a$ti.e ro"e in
deterining ski""s and ai"ities
needed to s#$$ess6#""y per6orork
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RE%AT')!,H'P )8 9):RE;*'RE+E!T, A!D HR+
PR)CE,,E, 9o< gro#p o6 re"ated a$ti.ities
Position< spe$if$ d#ties per6ored
y one person Work< tasks that need to e
$op"eted in an organi=ation
'portant to des$rie hat tasksneed to e done> in hat order> theski""s needed> and the ro"e a person
p"ays in the organi=ation ?
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9): A!A%@,',
Pro$ess to gather o in6oration
's a $ornerstone o6 HR+
'dentifes d#ties> tasks> andai"ities to per6or orks#$$ess6#""y
A o des$ription is the ritteno#tp#t 6ro o ana"ysis
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PR)CE,, )8 9): A!A%@,',
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9): DE,CR'PT')!,
Written do$#ent that $ontains ai"ities>kno"edge> e-perien$e5
Per6oran$e standards
Date
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PR):%E+, W'TH 9):
DE,CR'PT')!, Poor"y ritten> #sing .ag#e
rather than spe$if$ ters
%a$k o6 #pdating +ay .io"ate "a y $ontaining
spe$if$ations not re"ated to o
Can "iit s$ope o6 a$ti.ities
+ay not $ontain standards o6per6oran$e
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WR'T'!( C%EAR A!D*!DER,TA!DA:%E 9):
DE,CR'PT')!,
*se stateents that are
$on$ise> dire$t> and sip"yorded
*se a$tionoriented .ers and
present tense
9o des$riptions #st at$h
o re#ireents 10
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,TA!DARD, )8PER8)R+A!CE 'dentifes e-pe$ted res#"ts
+inii=es is#nderstandings
Esta"ishes 6o#ndation 6ortaking $orre$ti.e a$tion
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9): A!A%@,', '! CHA!('!(
E!F'R)!+E!T9o ana"ysis ass#es stati$
en.ironent
'n dynai$ en.ironents> os$an $hange rapid"y !e o ana"ysis approa$hes
in$"#de eork
*se and $on.ergen$e o6 so$ia">oi"e> and $"o#d $op#tingte$hno"ogies
Dynai$ and M#id re"ationships
+ore attention needed in o $ra6tingto ens#re organi=ation $onte-t and
$#"t#re is part o6 designCopyright 2014 y !e"sonEd#$ation %td& 22
