CHALLENGES FOR DOCUMENTING HOTLINE EXPERIENCES AND NEW STRATEGIES BASED ON NEW TECHNOLOGIES
Dr. Shilpa Shroff Asia Safe Abortion Partnership
HOW DID WE DO IT?
This was the first Misoprostol use Hotline in Asia and first hotline documented
• Planned ahead of time- what we wanted, what we expected
• Designed the basic reporting templates (finance, meeting reports, data form)
• Discussed the templates with all the team members and revised them
• Collected information on : – Monthly plan from each team- helped in monitoring the
progress– Dissemination meeting reports/outcomes– Press releases- advertising the hotlines and articles in local
news papers – Testimonials- from clients , counselors and providers – Data – entry, cleaning and verification, merging data of each
month , analysis and finding, reporting of findings
DATA COLLECTION Demographic information Information on Access to health care
Reason for call LMP/ Gestation period at the time of call Gravida (number of children) Type of information provided by hotline Reason for follow up Satisfaction on the information provided and
recommendation of hotline if needed
DOCUMENTATION ON HOTLINE IMPLEMENTATION Networking Meetings - details Organization/ Member profiles Stickers distributed Call received Press releases/ media campaign Funds spent / balance Funds planned to spend the next month (as per
activity) Plans for next months
HOW DID WE EVOLVE?
Part-time working teams--- no paper work, shorter e-documentation
Team gained confidence as first few forms were filled
Could review successes /failures and make changes in formats of documentation
More commitments with visible results
CHALLENGES
Convincing implementers the importance of documentation and initiating the process
Getting accurate timely information Had to go back and forth for filling up the data forms Data collected in the initial stage was incomplete and
could not be analyzed. Lot of time efforts required initially.
Documentation helps , but still there are some issues in implementations which cannot be addressed Referral network-very important for spreading hotline
information but how do they work ? Working with supporting groups –pharmacist, sex
workers, youths, how do we reach them or get them more involved!
HOW DID IT HELP?
Documentation helped monitoring of activities while working with local partners closely
Documentation of dissemination meetings helped us plan our future strategies
Data collected proved that there is a need to sustain Hotline campaign
Follow up data proved that it is a safe intervention and women can successfully use Misoprostol without supervision of health professionals
Testimonial of our clients gave us a boost to continue with our good work
Documentation helped in making a systematic report of this campaign
Great help in convincing donors for more funds
Thank You!